Workday Manager Town Hall
February 4, 2014
Welcome
John Hrusovsky
Sr. Project Manager
2/4/2014
2
Agenda
Welcome
John Hrusovsky
9:00 – 9:05
Janis McEldowney
9:05 – 9:20
Performance Management Update
Mary Campbell
9:20 –9:50
Workday Project Update
John Hrusovsky
9:50 – 9:55
Margaret Harrington
9:55 – 10:00
Workday Team
Janis
Mollie
David
10:00 – 10:30
Manager Role in Workday
WD 21 Visual Redesign Implementation
Q&A
2/4/2014
3
Manager Role in Workday
Janis McEldowney
Associate Senior Vice President, Human Resources
2/4/2014
4
Manager Role in Workday
• Workday – a new tool for Managers
− Contact information
− Work history
− Compensation
− Performance (staff)
− Employee title
− Terms and conditions of employment
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Manager Role in Workday
•
What does a Manager do in Workday?
− Review / Approve / Deny
 Hires
 Compensation changes
 Time off requests
 Title changes
− Notifications
− Create positions
− Complete transactions
•
Delegation
− For all business processes
− Reassign individual tasks
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Manager Role in Workday
• Role of Manager’s Manager
− Notification create position
− Approve compensation changes
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Resources Available for Managers
• Check out the Workday Help website
http://workdayhelp.usc.edu/ to view:
−
−
−
−
−
−
2/4/2014
QRGs (Quick Reference Guides)
FAQs (Frequently Asked Questions)
Manager Self-Service Videos
Workday Icon Glossary
Workday Terms Glossary
Other Resources
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Workday Reports for Managers
Examples from My Team icons:
– Direct Reports
– My Team
• My Organization Chart
• Directory Swirl
• Organization Charts
– Team Time Off
• Time Off and Leave Calendar
2/4/2014
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Workday Examples
Examples of what a manager can do in Workday:
• View Time Off balances of an individual
record
• Compensation summary of employee record
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Performance Management Update
Mary Campbell
Assistant Vice President, Talent & Organizational Effectiveness
2/4/2014
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REIMAGINING
PERFORMANCE MANAGEMENT @ USC
Stronger Trojans. Stronger Troy.
Objectives
1. Introduce the new Performance Management Cycle
2. Review performance criteria and understand
performance review and goal-setting processes (IDP)
3. Inform Managers of tools, templates and training
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What is Changing?
Inconsistent
Process &
Practices
2/4/2014
Consistent
Process &
Practices
14
2/4/2014
15
USC
PERFORMANCE
CRITERIA
2/4/2014
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Performance Management
Online learning platform
that houses all training
assets
2/4/2014
System to complete
Performance Reviews,
Goal-Setting, and IDP
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trojanlearn.usc.edu
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2/4/2014
trojanlearn.usc.edu
Training Curricula: Managers
PHASE 1
PLAN
PHASE 2
DEVELOP
Apr – Jun
Jul – Sep
 USC Intro to
Performance
Management
 Creating a High
Performance
Team
 Setting &
Managing
Priorities: Mission
and Goals
 Achieving SMART
Goals
 USC Individual
Development
Plan (IDP)
 Developing
your Direct
Reports
 Motivating
Employees
 Passion &
Energy
1 hour, 15 min
2 hours
PHASE 3
MONITOR
Oct – Dec
 Give Honest &
Constructive
Real-Time
Feedback
 Managing
Performance
 Listen to your
team
25 min
PHASE 4
EVALUATE
Jan – Mar
 USC
Performance
Evaluations
 Performance
Appraisal
Essentials:
Planning for
Appraisals
 Preparing your
Performance
Appraisal
Total:
1 hour,
min
1 hour,
20 20
min
Talent Management Website
Performance Management Webpage
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Performance Management Module Training
• Performance Management module training is coming
soon. Please visit the Training Calendar at:
http://newsystems.usc.edu/calendar/index.asp
periodically to view dates and times.
2/4/2014
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Click here to play promo ad
2/4/2014
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Questions?
2/4/2014
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Project Update
John Hrusovsky
Sr. Project Manager
2/4/2014
26
Project Update
• Go-live statistics
− We had 30% more logins and 40% fewer help calls
and emails than Cornell’s Workday Implementation
(a comparable Workday implementation in size
and complexity)
− Approximately 50,000 user logins total from Dec 2
to Jan 6
− 11,000 employees have logged in through Jan 13
− We have completed payroll for 2 Hospital Biweekly periods, 2 University Bi-weekly periods,
and 1 Monthly period with few issues
2/4/2014
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Project Update
• Stabilization
− Finalizing Operational Support
− “Reimagining” Performance Management
− Implementing WD 21 Visual Redesign
− Improving System Performance
− Working through Accounting issues
− Preparing for “must haves” implementation
2/4/2014
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WD 21 Visual Redesign Update
Margaret Harrington
Workday Change Management Lead
2/4/2014
29
WD 21 Visual Redesign Update
•
USC will switch to the WD 21 user interface in March
•
WD 21 Visual Redesign Major Changes
− “Look and feel”
− Homepage
− Inbox – No Workfeed
− Worker Profile
− Icons/buttons – Approval, Submit, Actions, etc.
2/4/2014
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WD 21 Visual Redesign Update
Workday 21 Demo
2/4/2014
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Next Steps
 Visit the WD Support Website (http://workdayhelp.usc.edu/) for
project updates, updated reference and training material, Workday
terms/icon glossaries, etc.
 Watch for information on the WD 21 Visual Redesign transition
 Take a few moments to review Performance Management
information and updates on Trojan Learn
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Q&A
2/4/2014
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