AUGUST 14, 2013 The Energy Industry and Workday: A Customer Panel Discussion About the Benefits of Workday AGENDA • Introductions • Overview – Pioneer Energy – – – – – – – Business Case Business Goals Evaluation Criteria Why Workday? Project Scope Benefits Next Steps • Overview – Arch Coal – – – – – Business Case Business Goals Evaluation Criteria Why Workday? Progress • Audience Q&A HOUSE RULES AND INFO • Reminder: You’re on mute! • This is being recorded and materials will be distributed to attendees. • If you have questions, please submit using webinar control panel. • If we do not get to your question, we will follow up with you after the user group. • A brief feedback survey will be sent via email. Please help us by filling it out! MEET COLLABORATIVE SOLUTIONS WHO WE ARE WHAT WE DO • A go-to Workday • Implement and optimize consulting partner – one of the originals--with a strong reputation in the industry • Seasoned consultants with 10-15 years of experience with enterprise solution delivery • Over 170 Consultant Certifications • Workday product leads across the entire Workday suite • Thought leaders in the ERP industry the full spectrum of Workday solutions • Work with customers of various sizes in various industries – experience with organizations ranging from 1,000 – 200,000 employees • Deploy Workday globally, in over 100 countries to date • Use real-world experience and best practices to deliver projects that exceed expectations HOW WE DO IT • Technical and functional expertise – most Workday Product Leads in ecosystem • Leverage in-house developed CYNERGY™ for Workday methodology • Built Change Management activities in CYNERGY™ to optimize deployments • Use a proactive management approach to ensure that projects are finished on-time and on-budget PRESENTERS Kathleen Leavy Engagement Manager Collaborative Solutions • • 10+ years of HCM and Payroll implementation experience 8 Workday implementations Bill Schneider VP, Information Technology Pioneer Energy Services Dave Pesch Director, Talent Management Arch Coal PIONEER ENERGY SERVICES ABOUT PIONEER ENERGY SERVICES Founded: 1968 Industry: Pioneer Energy Services provides land contract drilling and production services to oil and gas exploration companies large and small. Locations: Pioneer is located throughout the major oil and gas regions within United States and Colombia. The Corporate headquarters are located in San Antonio, Texas. Employees: approximately 3,800 worldwide (3,200 within the U.S utilizing Workday) BUSINESS CASE • Legacy system could not meet the current or future needs of the organization • Intricate payroll complexities couldn’t be effectively or efficiently handled. • Limited ability to expand functionality and integrate additional systems. • Numerous payroll inconsistencies and errors each pay period. • No ability to automate business processes. • No Employee and Manager Self Service Capabilities. BUSINESS GOALS • Accurate and efficient payroll processing – Reduce manual entry – Automate retro pay calculation – FLSA and Multi-state Tax Compliance • Automate many of our current processes and provide the ability for electronic review and approval (Hire, Promote, Transfer, Pay Increase, Terminate) • Facilitate and ease onboarding of new hires • Automate absence management (FMLA, Vacation, Sick Leave, LOA) • Increase visibility and reporting functionality • Provide employee and manager self-service – Automate and streamline employee changes – Option for paperless payroll with online visibility of pay slips – Online Benefit Open Enrollment – Reporting visible to all managers EVALUATION CRITERIA Human Resources Technology Platform • New Hire Processing • Integration Ability • Position Management • Update Management • Employee Pay rate Management • Workflow Capabilities • Reporting Capabilities • Benefits Management • Security Architecture • Compensation Management • Platform Direction • Performance Management • Learning Management • Employee/Manager SelfService Payroll • Efficiency of Payroll Processing • Multi-state Taxing • FLSA Compliance • Garnishments WHY WORKDAY? • Efficient and accurate payroll processing – Retroactive change processing – Automated FLSA and handling of multiple garnishments – Ability to run payroll calculations concurrently • Flexibility and capabilities in electronically automating business processes • Ease of automating employee benefits enrollment and ongoing management • Technology platform • – Update management – Reporting functionality imbedded within the application and security – Integration capabilities – Overall roadmap Implementation time and overall total cost of ownership PROJECT SCOPE Go-Live: 4/1/2013 • Workday Core HCM • Absence Management • Benefits • Compensation • Payroll • 19 Integrations BENEFITS • • • • • Significantly improved system performance and availability – Largest Pay group – 1,350 employees (Calculation time of approximately 10 minutes) – Payrolls processed more timely which allows time for additional review and audits to ensure accuracy. – Consistent payroll calculation results Ability to delegate HR processes to field locations through the use of Workday business processes Manager visibility to effectively manage direct reports Manageable integrations with benefit providers, banking institutions and other on-premise systems. No maintenance of on-premise infrastructure or application updates – Disaster recovery and systems security managed by Workday ADDITIONAL PLANNED PHASES • • • • • • • • Employee and Manager Self-Service (September, 2013) Online Benefits Enrollment (November, 2013) Expand use of Business Processes (December, 2013) Total Compensation Statements (Q1, 2014) Employee Onboarding (2014) Time Tracking (2014) * Recruiting (2014) * Performance Management (2015) * Modules not currently purchased ARCH COAL ABOUT ARCH COAL Founded: Arch Coal was formed in July 1997 through the merger of publicly traded Ashland Coal, Inc. and privately held Arch Mineral Corporation. Industry: Energy/Coal Locations: Mining complexes located in Wyoming, Utah, Colorado, Illinois, West Virginia, Kentucky, Virginia, and Maryland Employees: Approximately 6,000 BUSINESS CASE • Oracle HCM and Payroll End of Life 12/31/2013. • Oracle become unsupported effective 12/31/2013 and can no longer be used for our HCM and Payroll functions. Moving to a new HCM and Payroll system is now not just a nicety but a necessity. • Oracle system is cumbersome with a great deal of customization. • Oracle system is costly to maintain. • Oracle has limited reporting capability; seriously limits value in strategic decision making BUSINESS GOALS • Our goal is to implement the entire Workday application by 1/1/2014. Specifically, we will: • Go-live January 1, 2014. • Provide employees and managers access to HCM data. • Free up HR from administrative chores in order to focus on HR strategy. • Be a model for the implementation of other systems across the organization. • Show that sometimes process change is better than customization/building new systems. • Process accurate payrolls. EVALUATION CRITERIA − − − − Went in wide open Considered upgrading Oracle Considered ERP solutions Considered SaaS solutions WHY WORKDAY? • Overall met our needs more broadly • Other vendors excelled in single processes, fell short in others, offerings limited • Workday is a growing provider of Saas and reputation is very high, leading edge, and gets better all the time with continuous upgrades PROGRESS • Design sessions completed • Business Processes defined and signed off • System Testing in progress • No show stoppers found • Extracting data from legacy systems has been cumbersome • Movement in integrations requirements has been an issue QUESTIONS? ENERGY INDUSTRY QUESTIONS FOR US? WORKDAY411@COLLABORATIVESOLUTIONS.COM