Purpose of This Document • This set of slides is intended to provide community foundations with a template for presenting the findings of their activity-based costing analysis • Foundations can use any or all of these slides as appropriate • To use these slides, foundations must: • Enter the results of their activity-based costing analysis in relevant slides • Update the peer foundation data on appropriate slides based on current benchmarking data available on the CF Insights database (www.cfinsights.org) (NOTE: this data is available to members of CF Insights only) • Need help analyzing the data or putting together presentation materials? Contact info@cfinsights.org for information on pricing. Helpful Tips when deciding what to include/exclude : • Who is your audience? A Finance Committee may want the nitty gritty details on all products while the Board may be more interested in very high level findings and a few key recommendations. • Where can you drill down? • Determine key decisions your foundation is considering. For instance, are you looking to evaluate the viability of certain products? Do you want to consider investing further in certain areas? • Was there anything that surprised you? For instance, did you expect DAFs would be generating a big surplus, but the foundation is subsidizing them? How do the data explain the results (perhaps the effective fee and/or average fund size are low)? • Where would peer comparison data be helpful? • The CF Insights database can help put some of your data into context (note that not all data sampled here is available for all community foundations). Contact info@cfinsights.org for assistance. SHARING KNOWLEDGE. GROWING IMPACT. Activity-Based Costing Analysis Presentation of Results YOUR COMMUNITY FOUNDATION NAME DATE cfinsights.org AGENDA I. Methodology II. Sample Slides for Overview and High-Level Findings III. Sample Slides for Peer Data IV. Sample Slides for Discussion 3 © CF Insights 2012 Methodology Community Foundations Can Build Transparency Into the Costs and Revenues Associated with their Products by Asking New Questions • How much cost is associated with each Foundation product? • Which products make money and which do we subsidize? • Are our subsidies consistent with our mission and strategic priorities? • What determines cost for each of our products? Activity-Based Costing can help you determine answers to these questions 4 © CF Insights 2012 Methodology The Cost-Revenue Study Uses Activity-Based Costing to Assess the True Cost of a Foundation’s Products and Services • Activity-Based Costing (ABC) allows organizations to determine the actual cost associated with each product or service • Cost data is gathered and traced to specific activities, then costs are allocated to products or services based on their utilization of activities Expense 3 Expense 2 Expense 1 Expense 4 Costs are assigned to activities… Activity 1 Activity 2 Activity 3 …then allocated based on utilization of activities Product 1 Product 2 Staff costs are assigned to activities and products based on reported time, weighted by individual salaries, including taxes and benefits 5 © CF Insights 2012 Methodology 100% of the Foundation’s Staff Time, Cost and Other Expenses Were Assigned to a Matrix of Products and Activities Cost Matrix DAF Discretionary Scholarships Fee for Service Agency Planned Giving Supporting Orgs. Initiatives Community Leadership and Services … 16 Products $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y Maintaining Funds $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y $Y Making Grants Providing Non-Grant Services to the Community Other Staff Activities >100 Activities Acquiring or Establishing a New Fund or Gift The model uses a set of standardized rules for allocating activity time to products where staff were unable to do so 6 © CF Insights 2012 Methodology - Products Used in the Analysis Description Product Unrestricted Field of Interest Designated Geographic Affiliates Agency Funds Scholarship Donor Advised Funds / Endowed Donor Advised Funds/ Non-Endowed Fee for Service Funds that meet community needs as they arise through the Foundation’s Grants Program and are typically held in perpetuity, producing an annual income Funds allowing donors to support a broad area of concern Funds created to ensure ongoing assistance to specific non-profit and charitable organizations, monitored to ensure that they fulfill purposes that donors intended to support Specific fund names Sample product list and definitions Update to include your products and Funds providing an annual income to be distributed in the form of scholarships product definitions Funds held by the CF where the donor has specified that the fund’s income or assets be used for the benefit of one Endowment funds established by individual non-profit organizations to be held and managed by the CF. The CF makes regular reports and distributions to the organization. or more specific public charities or areas of interest, subject to spending policy Funds held by the CF where the donor has specified that the fund’s income or assets be used for the benefit of one or more specific public charities or areas of interest Funds which require a significantly customized set of services, including committee work, event planning Supporting Orgs. Specific fund names Fiscal Sponsorships Specific fund names Other Special Initiatives Community Leadership Planned Giving Fundraising for Operations Specific Initiative names Activities specific to each foundation, typically resulting from its mission driven priorities. Examples include: activities that support the growth of philanthropy in the community, providing technical assistance to non-profits, convening funders through grant writing workshops and local presentations. Charitable trusts including Charitable Remainder Trusts and Charitable Lead Trusts Fundraising activities to support the foundation's operations . 7 © CF Insights 2012 AGENDA I. Methodology II. Sample Slides for High-Level Findings III. Sample Slides for Peer Data IV. Sample Slides for Discussion 8 © CF Insights 2012 High Level Findings % of Total Assets, Revenues and Costs by Product 100% 2% 4% 3% Fee for Service Update14%with your products and data 80% Planned Giving 34% 38% Leadership Activities Initiatives 35% 60% 13% Fundraising 3% 40% 20% 37% Total DAFs represent 43% of assets Supporting Organizations Total DAFs represent 26% of revenues 20% 6% 6% 15% 15% 19% 6% 2% Total Cost $10M 0% Total Assets $800M 22% Total Revenue $10M 9 Discretionary Total DAFs represent 21% of costs Endowed DAFs Non-Endowed DAFs Designated Funds © CF Insights 2012 High Level Findings Costs and Revenues by Product Category 2011 Costs & Revenues ($M) Operating Budget Only Total Revenue $12,000k Total Cost Total Surplus/Subsidy Update with your products and data $9,000k $4,793k $6,000k $3,000k $105k $0k Total Foundation Fund Types Initiatives ($3,000k) Civic Leadership Other ($283k) ($937k) ($3,467k) ($6,000k) ($9,000k) ($12,000k) 10 © CF Insights 2012 High Level Findings Surplus, Subsidy and Investment for Each Product 2011 Surplus/Subsidy/Investment by Product ($k) Operating Budget Only $600K Surplus Subsidy Investment $450K $300K $254K $209K ($40)K -$600K ($43)K ($47)K ($106)K Community Leadership ($22)K DAF - Non Endowed ($16)K Supporting Orgs. Fee for Service Scholarships ($7)K Fund Raising Funds -$450K DAF - Endowment -$300K Unresricted and FOI -$150K Designated $0K Agency $34K Geographic Affiliates $65K Fiscal Sponsorships $91K Planned Giving $150K ($588)K Cross-subsidizing is not unusual in a community foundation business model and it is important to be intentional about where investments are made 11 © CF Insights 2012 High Level Findings A NUMBER OF INTERRELATED FACTORS INFLUENCE THE SUSTAINABILITY OF THE PRODUCTS PROVIDED BY COMMUNITY FOUNDATIONS – Number of products, and asset concentration in each product – Degree of customization allowed or encouraged by the Foundation – Endowment or grantmaking emphasis of each fund - or rate of pass through – Average fund size in each product category – Pricing discounts from published pricing and matching pricing to underlying cost drivers – Revenue diversification beyond asset-based fees 12 © CF Insights 2012 High Level Findings Details for Products that Generate a Surplus Surplus Products Product 1 Total Surplus Generated Total Assets Product 2 Product 3 Product 4 Product 5 Update with data from your products that generate a surplus % of Assets % Total Revenues % Total Costs Average Fund Size Breakeven Fund Size Breakeven Fee (Costs as % Assets) Effective Fee (Revenue as % Assets) 13 © CF Insights 2012 High Level Findings Details for Products That Require a Subsidy/Investment Product Investments Product 1 Total Surplus/ Investment Total Assets Product 2 Product 3 Product 4 Product 5 Product 6 Product 7 Product 8 Update with data from your products that require a subsidy/investment % of Assets % Total Revenues % Total Costs Average Fund Size Breakeven Fund Size Breakeven Fee (Costs as % Assets) Effective Fee (Revenue as % Assets) 14 © CF Insights 2012 AGENDA I. Methodology II. Sample Slides for High-Level Findings III. Sample Slides for Peer Data IV. Sample Slides for Discussion 15 © CF Insights 2012 Sample Peer Comparison Data Peer Data Can Help Put Your Foundation’s Findings Into Context • Members of CF Insights can access a variety of financial and operating metrics for hundreds of peer community foundations at www.cfinsights.org, including details on: • Assets, Gifts, and Grants • Product Mix • Staffing • Operating Expenses • Geographic Indicators • Additionally, numerous community foundations have completed the Activity-Based Costing analysis. Surplus/Subsidy and cost data by product for these foundations can also be accessed at www.cfinsights.org • Need assistance accessing the data or looking for more detailed Activity-Based Costing data from peers? Contact info@cfinsights.org • We’ve included some sample slides in this section that may help you assess your performance in comparison to peers. This is not an exhaustive representation of all the data available to members! • Interested in learning about the benefits of becoming a CF Insights member? Contact info@cfinsights.org or visit www.cfinsights.org 16 © CF Insights 2012 Sample Peer Comparison Data Assets by Product Among Peers Sample CF Peer 1 Peer 2 Peer 3 Peer 4 CF Insights members can access this data in the CF Insights Database 17 © CF Insights 2012 Sample Peer Comparison Data Percent of Total Cost by Product Among Peers Sample CF Peer 1 Peer 2 Peer 3 Peer 4 CF Insights members can access this data in the CF Insights Database 18 © CF Insights 2012 Sample Peer Comparison Data Percent of Total Costs by Activity - DAFs Peer 1 Sample CF Peer 1 Peer 2 Peer 3 Peer 4 CF Insights members can access this data in the CF Insights Database 19 © CF Insights 2012 Sample Peer Comparison Data Total Surplus/Subsidy - DAFs Sample CF Peer 1 Peer 2 Peer 3 Peer 4 CF Insights members can access this data in the CF Insights Database 20 © CF Insights 2012 Sample Peer Comparison Data Operating Budget $2 M $1.6M $1.3M $1.2M $1.1M $1.0M $1 M $0 M Total Asset Size ($M) SAMPLE CF Peer 1 $140 $52 Peer 2 $91 Peer 3 Peer 4 $97 $103 CF Insights members can access this data in the CF Insights Database 21 © CF Insights 2012 Sample Peer Comparison Data Costs as % of Assets (Breakeven Fee for Products) 4.00% SAMPLE CF 3.00% Costs as % of Assets Peer 1 2.00% Peer 2 Traditional Percent of Assets Fee at 1.0% 1.00% Peer 3 0.00% Donor Advised Agency Unrestricted/FOI Scholarships Supporting Orgs Peer 4 Would this data be helpful to you? Contact info@cfinsights.org for access 22 © CF Insights 2011 Sample Peer Comparison Data Fee Revenue as % of Assets (Effective Fee) 4.00% SAMPLE CF 3.00% Revenue as % of Assets Peer 1 2.00% Peer 2 Traditional Percent of Assets Fee at 1.0% 1.00% Peer 3 Peer 4 0.00% Donor Advised Agency Unrestricted/FOI Scholarships Supporting Orgs Would this data be helpful to you? Contact info@cfinsights.org for access 23 © CF Insights 2012 Sample Peer Comparison Data Revenue Mix 100% 6% 7% 7% $ Other Income 9% 23% 24% 80% $ Fee for Service Revenue $ Interest Income 60% 99% 90% $ External Gifts/Grants for Operations 84% 40% 76% 69% $ Disbursements from Operating Endowment/Reserve 20% $ Support Fee Revenue 0% Sample CF Peer 1 Peer 2 Peer 3 Peer 4 Would this data be helpful to you? Contact info@cfinsights.org for access 24 © CF Insights 2012 Leadership Funding Community Leadership and Initiatives Revenue Sources Percent of Total Revenue for Leadership 100% 3% 7% 19% 5% 80% 9% Admin Fees 16% 28% 29% Operating Endowment Disbursements 60% External Gifts 97% 81% 40% 79% 65% 62% Other Revenue 20% Operating Budget 0% Sample CF Peer 1 Peer 2 Peer 3 Peer 4 Would this data be helpful to you? Contact info@cfinsights.org for access 25 © CF Insights 2012 AGENDA I. Methodology II. Sample Slides for High-Level Findings III. Sample Slides for Peer Data IV. Sample Slides for Discussion 26 © CF Insights 2012 Discussion Tool Informed by a New Set of Facts, the Foundation Can Engage in Productive Board/Staff Dialogue and Make Intentional Strategic Choices Questions • Are our operations aligned with our mission and strategy? • To improve sustainability, achieve impact, and promote philanthropy going forward, what changes should we make in our: • Product portfolio? • Processes? • Policies? • Pricing? • Revenue sources? • How do we prioritize investment of resources? – Which fee based products will we subsidize, if any? – How should we trade off subsidizing certain fee-based products versus community leadership activities? • How do we develop and evaluate new product/service introductions? 27 © CF Insights 2012 Discussion Tool Before Determining Changes To Make Based on This Data, the Foundation Should Step Back and Consider Its Strategy • • This business model analysis provides key information on products’ sustainability, community investment and opportunities for change Before determining any changes to these products’ fees, costs or policies, however, the Foundation must step back and review how each product plays a role in achieving its strategic priorities What are our strategic priorities? What mix of products aligns with our strategic priorities? – Within fee based products – Fee based vs. community leadership products? How do we position priority products for growth? What operational changes do we make by product: – – – – Price Policy Processes Revenue sources? 28 © CF Insights 2012 Discussion Tool Strategy Should Guide Prioritization and Adjustment of Products Product Emphasis Product Revenue Adjustments Opportunities to Reduce/ Redirect Costs Unrestricted Field of Interest Designated Update with your Products Geographic Affiliates Agency Funds Fee Based Products Scholarship Donor Advised Funds / Endowed Donor Advised Funds/ Non-Endowed Fee for Service Planned Giving Fundraising Funds Supporting Orgs. Initiatives Leadership Community Leadership 29 © CF Insights 2012