CREATING A MEANINGFUL CAREER CENTER METRICS DASHBOARD Joslyn DiRamio Bedell & Joe Testani Virginia Commonwealth University CHALLENGE: EMBRACE YOUR INNER NERD DASHBOARDS •What is a Dashboard? •Why do you need a Dashboard? •How to do you build a Dashboard? DEVELOPING YOUR DASHBOARD Question Report Measure Goals Metrics WHAT DATA TO TRACK IN CSO? • Career Advising • Job/Internship Postings • Program/Event Attendance • Applicant Traffic • Alumni Engagement/Usage CAREER SERVICE EXAMPLES TRANSLATING THE NUMBERS Students Served, Fall 2011 23.0% 20.4% 17.6% 18.0% 13.0% 15.1% 14.7% 15.6% 15.6% 12.5% 11.4% 11.9% 9.2% 12.4% 12.8% 14.1% 14.1% 8.4% 8.0% 4.6% 3.0% QUESTIONS? JOSLYN BEDELL – JDBEDELL@VCU.EDU JOE TESTANI – JATESTANI@VCU.EDU Thank you for attending! If you have any additional questions, please contact the Support Team or your CRM. What’s next? The next session will begin at 4pm CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.