Annual Meeting
December 7, 2010
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Agenda
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Call to Order
Determination of Quorum
Approval of last year’s meeting minutes
Introductions
Candidate Introduction
Voting
President’s Remarks
Committee Reports
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Finance
Security
Grounds
ACC
◦ Election Results
◦ Open Forum
◦ Adjourn
December 7, 2010
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Introductions
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Dennis Loewe, President
Jerry Lee, Vice President
Dave Shaw, Secretary
Bob Finch, Treasurer
Russell Tanner, Director & Developer Rep.
December 7, 2010
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Introduction of Candidates
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Bob Finch
Peter Melnyk
Open the Floor for Nominations
Call for the vote
December 7, 2010
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President’s Report – Dennis Loewe
2010 Year in Review
Completed new initiatives
 Website
 Video cameras
 Integrated security system
 Grounds Maintenance
 Expanded main gate house
 Cleaned 1/3 of our drains
 Strong financial performance
 Snow removal contract is in place
December 7, 2010
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Thanks To …
◦ HOA Staff
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Holly Miller
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Chris Sadoian - Chairman
Raciel Day
Kathy Hardman
Christine Wells
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John Walsh- Chairman
Keith Galpin
John Watt
John Morrison
Bob Finch
Jerry Lee
Dennis Loewe
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Doug Allan – Chairman
Russell Tanner
Dennis Loewe
◦ Grounds committee
◦ Finance committee
◦ Gig Harbor Government & Community Relations
December 7, 2010
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Security Committee
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Don Kennedy - Chairman
Paul Rubin
Jim Rieck
Bruce Meyer
Dennis Loewe
Don Matheson
Harry Bedrosian
Bob Finch
Dave Shaw
And others
◦ Scott Young
December 7, 2010
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Financial Report – Bob Finch
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2010 ASSOCIATION INCOME
Budget
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711 members
819,072
Other income
20,221
Bad debt contingency
-9,996
Reserves funds contribution -213,300
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Total funds for operations
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615,997
Projected
Close
817,000
21,000
-10,000
-213,300
614,700
December 7, 2010
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2010 OPERATING EXPENSES
BUDGET
Security
233,059
Grounds
163,868
Management
85,450
Streets & Buildings
22,100
Gates
13,000
R V Lot
1,200
Stables
4,000
Totals
614,517
Potential added funds for reserves
Projected
Close
228,000
177,000
60,000
18,000
19,000
7,000
2,500
605,500
9,000
December 7, 2010
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Approved 2010 RESERVE EXPENDITURES
Expenditures
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Streets repairs
Vacuum 1/3 of street drains
Replace furnace & A/C
Rebuild main guard house
Security Recording Cameras
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Rebuild Nuthatch Park Children’s area
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Total funds spent
Projected funds balance at close
18,313
10,864
7,937
35,412
65,861
8,081
146,468
925,000
December 7, 2010
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The Good News
NO FEE INCREASE in 2011
Were getting … MORE BANG FOR OUR BUCKS
December 7, 2010
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Security Update – Jerry Lee/Don Kennedy
◦ Seven fulltime officers
◦ Duties preformed include:
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Home vacation checks
Stop sign enforcement and studies
Speed enforcement and studies with radar
Security at the school bus stops when children are waiting for the bus and
when they return home
General patrol of the community
Jump start service for disabled vehicles
Alarm response to residents’ homes
Response to calls for medical assistance
Regular checks on the status of the elderly in Canterwood
Maintain security at the Main gate
Conduct inspections of Canterwood for HOA violations by contractors
Placement of flyers in the mail receptacles at all of the mail boxes
Direct traffic when necessary
Providing rides for residents to and from the Main gate
December 7, 2010
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Continued:
 Frequent inspections of the RV lot
 Frequent inspections of the Country club including the tennis courts
and swimming area
 Responding to all calls for service from the residents
 Taking crime reports and conducting further investigations to assist
local LE
 Inspections of the HOA office as well as the stables and golf course
maintenance building
 Sanding of the roads when necessary
 Securing packages for residents who are on vacation
 Delivering packages and reports to the HOA Board
 Inspecting predetermined locations throughout Canterwood on a
regular basis
 Maintaining a geographical map of where incidents occur in
Canterwood enabling them to concentrate their patrol efforts where
needed
December 7, 2010
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Comparison of All Incidents
December 7, 2010
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Vandalism
December 7, 2010
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Burglary
December 7, 2010
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Grand Theft
December 7, 2010
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Property Theft
December 7, 2010
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Auto Theft
December 7, 2010
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Mail Theft
December 7, 2010
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Petty Theft
December 7, 2010
CapSure, Inc. Visitor Management
System – Jerry Lee
Benefits:
◦ Improve Security
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Produce credentials for visitors
Screen and Validate visitors and contractors
Process vehicles with multiple passengers
Accelerate the speed of processing visitors
◦ Improve Communications
 Pre-Registration of Visitors
 Notifications of Arrivals
◦ Advanced Reporting
 Logging and Tracking of all transactions
 Quick look up of visitor details
December 7, 2010
Visitor Management Features
◦ Flexible User Access
 WEB Access for all users
 Voice Mail Integration
◦ Easy to Use Officer Interface
 Touch Screen Interface
 Driver’s License Scanner
◦ Enhanced Security
 Watch List
 Pass and/or Badge Printing
◦ Integrated Access Control
 Single database to manage visitor and authorized user access
 Real time activity monitoring
◦ Real Time Reporting
 Administrators
 Officers
December 7, 2010
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Officer at the Gate
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Officer WEB
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Resident
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Administration
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Organization or Vendor
◦ Visitor Processing
◦ Security Incidents
◦ Searches & Reports
◦ Pre-Register Visitors
◦ Update Own Profile
◦ Manage All Aspects of the Program from the
Web
◦ Manage Clubhouse Employees
◦ Builders, Contractors
December 7, 2010
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DL Scanner makes it easy
to gather information from
visitors and contractors
Optical Character
Recognition captures
name, address, DL #,
expiration date, and even
picture
Far superior to Mag stripe
reading, as OCR reads all
50 states and (optional)
passports and other IDs
Transaction logging stores
all of this information for
historical needs
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Passes printed on high speed
thermal transfer printer
Actual size 4” X 10”
◦ Will not fade!
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Prints in 4-5 seconds
Passes Include:
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Directions
Visitor Name
Host name
Expiration date
Optional bar code for egress
tracking
Up to 5 X
faster than
laser and
inkjet!
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Video Camera Surveillance –
The need ◦
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Gate runners and crashers
Vandalism
Sporadic theft
Home invasion
Deter potential of increased crime as area population
increases
A secure community is vital to our family
safety and to maintain our property values
December 7, 2010
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Leverages technology to augment our security staff’s
surveillance of community
◦ Frees up staff for other less repetitive tasks
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Captures sporadic incidents in a way that augments
traditional emergency response and intelligence gathering
Potential full interoperability with local and area law
enforcement assets
Leads to a safer and more secure community – Invisible
Fence
Reduces cost of increased personnel to monitor and protect
the community
Full audit trail – better risk management
December 7, 2010
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Notification of real time alarms
Capturing odd events at odd times
Behavioural triggers – minimise checking data
Many systems and functions integrated into one
◦ “Swiss army knife” approach
◦ Save power weight and space
◦ Train for one system to deliver many functions
Resource & equipment sharing – true interoperability
Extensive forensics and audit trail - risk management
True cost of ownership – minimal on going costs
Flexibility for the future – expandable - reusable
December 7, 2010
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Main Gate
3 Cameras + Server
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Peacock Gate
2 Cameras
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RV Lot
1 or 2 Cameras
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Baker Gate
2 Cameras
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Resident Gate
2 Cameras
Total Cost = $65,861
December 7, 2010
Garden & Grounds Committee – Chris Sadoian
 2010 Projects
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HOA office….. Re-landscaped front bedding area, added bench and address
sign.
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Painted front door and installed awning.
Added two new planters at front door entrance.
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Walking path and steps constructed behind office building for better access
to tennis courts and playground area. New landscaping included in design.
Children’s playground drainage improvements and new playground bark
installed.
December 7, 2010
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Drainage improvements were made to the grassy area leading to the
Nuthatch putting green.
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The island at Nuthatch and Canterwood Dr. was enhanced by removing over
grown plant material. Trees limbed, up-lighting and boulders added.
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The corner at Baker Way and Old Stump was newly landscaped with trees,
shrubs and rockery.
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Split rail fencing was added along 53rd. and Foxglove.
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The round-a-bout on 47th. St. was re-landscaped adding new plant material
and trees.
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New landscaping was added to the beds at the newly remodeled main gate
guard house.
December 7, 2010
New Image and Access
www.canterwood.org
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Old Website poor image of community
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Difficult to access and navigate
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Could not upgrade with revised data
December 7, 2010
Home Page
December 7, 2010
Sample Banner Ad
December 7, 2010
Domestic
Animal Rules
December 7, 2010
News Letters
December 7, 2010
Canterwood
Services
December 7, 2010
Architectural Control Committee – George Milliken
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Due to the economy and the downturn in new construction and remodeling we have been asked mainly to assist with landscaping issues
and some boundary and neighbor disputes.
We have added two new members to our active committee:
◦ Mort Altman
◦ John Morrison, known to many of you as our original developer.
We continue to remind residents with issues for the ACC, to PUT
YOUR REQUESTS IN WRITING to Holly our resident manager. Phone messages
can be used to alert the office to up-coming needs, but ALL must be
followed up with formal , written requests.
In early November Holly and Board member Mort Altman made a 2 day driveby inspection of all Canterwood properties to determine any
needs for improvement/corrections of landscaping problems.
December 7, 2010
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Results of the Vote
December 7, 2010
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Emphasis for 2011
◦ Assess roads and paving needs
◦ Review Reserve Funding
◦ Continue to monitor & control costs
December 7, 2010
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New Business
◦ Open Discussion
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Call for Adjournment
December 7, 2010