Organizational Behavior Chapter 8 Learning and decision making • Explicit knowledge • Readable knowledge • Tacit knowledge • Gained knowledge from experience • Expertise Contingencies of reinforcement • Positive reinforcement • Negative reinforcement • Punishment • Extinction Reinforcements with schedules • Continues reinforcements • Fixed interval • Variable interval • Fixed ratio • Variable ratio Decision making • Programmed decision making • Rational decision making • Bounded rationality • Selective perception • Projection Bias • Stereotype
