1.
ch01-001
Organizational Behavior and Theory in Healthcare Leadership
Perspectives and Management Applications, 2nd Second Edition Stephen
L. Walston Test bank
1. A central aspect of an organization is the coordination
of people and resources.
*a. True
b. False
2. ch01-002
Organizational behavior focuses on the behavior of
organizations and how organizations interact with each
other.
a. True
*b. False
3. ch01-003
Organizational theory seeks to explain processes and
factors influencing the structure and outcomes of
organizations.
*a. True
b. False
4. ch01-004
Max Weber is known for his writings on bureaucracy and
management.
*a. True
b. False
5. ch01-005
The division of work is also known as the division of
labor.
*a. True
b. False
6. ch01-006
Scientific management was promoted by Henri Fayol.
a. True
*b. False
6. ch01-006
Scientific management was promoted by Henri Fayol.
a. True
*b. False
8. ch01-008
Henri Fayol proposed 14 principles of management.
*a. True
b. False
9. ch01-009
According to Henri Fayol, a scalar chain is the line of
authority from top management to the lowest ranks.
*a. True
b. False
10. ch01-010
The “father of scientific management” was James Dean.
a. True
*b. False
11. ch01-011
Organizations involve which of the following?
a. Goals/purposes
b. Relationships
c. External environments
d. Coordination
*e. All the above
12. ch01-012
Which of the following is NOT one of the interactive levels
in organizational behavior?
*a. Strategy
b. Individual
c. Organizational
d. Group/interpersonal
14. ch01-014
Which of the following is NOT one of Henri Fayol’s
principles of management?
a. Authority and responsibility
b. Discipline
c. Unity of command
*d. Hierarchy of needs
15. ch01-015
Which of the following is NOT one of Henri Fayol’s five
core management functions?
a. Planning
*b. Executing
c. Coordinating
d. Controlling
16. ch01-016
Scientific management sought to do which of the following?
a. Create greater efficiency
b. Use time and motion studies
c. Break production processes into small units
d. Minimize movement of employees and materials
*e. All of the above
17. ch01-017
What is the main cost of healthcare?
a. New technology
b. Legal costs/fees
*c. Employees
d. Pharmaceuticals