Doable Fixes for the QuickBooks Unable to Send Invoices Issue
QuickBooks users can send emails from the software to share tax forms,
customer/supplier invoices, and other financial documents. Many users have
reported their QuickBooks unable to send invoices and crashing frequently. If you
also face problems sending invoices from your QB, read this blog till the end to
understand why it develops and the methods you can apply to counter it.
Let our QB support team assist you with the troubleshooting by reaching them at 1855-856-0042.
Reasons why you cannot send email invoices from QuickBooks 2024
QuickBooks might sometimes malfunction while emailing customer/vendor invoices,
tax forms, and other data. The possible reasons for QuickBooks Not Sending Invoices
problem that develop while delivering invoices are mentioned belowThe default mailing app in your Windows isn’t compatible with QB due to an
obsolete version, or it is downloaded from a third-party source.
QuickBooks preferences haven’t been configured correctly due to which the
software fails to integrate with the mailing application.
The MAPI32.dll file is missing or severely damaged leading to problems while
sending messages & emails from the PC applications.
Methods to fix error sending emails from QuickBooks
You won’t be able to share data using emails until you remove the issues that
develop when QuickBooks tries to integrate with the Windows applications. The
best methods to resolve mailing issues from your QB are mentioned below-
Solution 1- Configure the mailing app settings and QB preferences on your
system
A significant reason for issues to develop while sending invoices is an incompatible mailing
app set as default in your system settings. The software tries to integrate with the application
and falls prey to issues whenever it fails. This can also happen if an incorrect mailing app is
selected in the QuickBooks preferences. We recommend disabling the antiviruses while using
QB, as they can block the application from accessing the internet. You’ll have to set up the
system settings correctly in order to prevent the issues from emerging again. Use the
following stepsOpen the control panel on your Windows (Start>Settings) and tap the Apps option in its
menu.
Click the Default Apps option mentioned on the left panel and select Email in the next
window.
Choose MS Outlook as your mailing app from the list and save the changes.
Once the Windows settings are configured, you need to set up the QB preferences correctly.
Refer to the following stepsClose the control panel window and run QBDT on your system.
Navigate to the Edit menu and select Preferences in the drop-down list.
Tap the Send Forms option in the left menu and move to the My Preferences tab.
Single-click the email account in Windows and tap Edit.
Mark the SSL checkbox or hit the Default option.
Verify that the server specified in the Server Name field is identical to your email service
provider.
Also, make sure to select the same app in the QB preferences that you selected in the
Windows settings.
Close the control panel menu and try sending invoices from your QB again.
Conclusion
We are now at the end of this blog defining why the reasons for QuickBooks unable to
send invoices on your system. The applicable methods to get rid of the issue are also
described in the blog, and we advise you to use them to prevent problems while
sending invoices to customers or vendors.
Speak to our QB experts at 1-855-856-0042 if you encounter problems while using the
techniques.