Schiphol Airport CDM Operations Manual DRAFT 3 September 2019 Final Version 1.3 Welcome to Amsterdam Airport Schiphol Airport CDM Operations Manual Table of contents Document Control 4 1 Introduction 1.1 The Airport CDM Concept 1.2 CDM at Schiphol Airport 1.3 Purpose of the Document 1.4 Reference Documents 1.5 Contact 6 6 6 6 6 7 2 Standardized Processes – The Overview 2.1 Information Sharing 2.2 The Milestone Approach (Turnaround Process) 2.3 Variable Taxi Times 2.4 Pre-departure Sequence 2.5 A-CDM During Winter Operations 2.6 A-CDM in Adverse Conditions 2.7 Collaborative Management of Flight Updates 2.8 Connection to NMOC 8 9 9 12 13 13 13 14 14 3 CDM@AMS Procedures 3.1 Estimated Landing Time (ELDT) 3.2 Estimated In-Block Time (EIBT) 3.3 A-CDM Flightstates 3.4 Actual Landing Time (ALDT) 3.5 Actual In-Block Time (AIBT) 3.6 Minimum Turnaround Time (MTT) 3.7 Target Off-Block Time (TOBT) 3.8 Target Start-up Approval Time (TSAT) & Target Take-Off Time (TTOT) 3.9 Actual Start-up Request Time (ASRT) 3.10 Departure Aircraft is Blocking Stand for Inbound Aircraft 3.11 Start-up Procedure 3.12 Actual Off-Block Time (AOBT) 3.13 Actual Take-Off Time (ATOT) 3.14 De-icing 3.15 CDM Alerts 3.16 Flight Plan (EOBT) Updating 19 19 19 19 20 21 21 21 22 25 26 26 27 27 27 28 31 4 Contingency and Fallback Procedures 4.1 Introduction 4.2 Procedures 32 32 32 5 Summary of Key Responsibilities 5.1 Airline Operator 5.2 Main Ground Handler 5.3 De-icing Coordinator 5.4 Pilot 5.5 ATC 38 38 38 38 39 39 Page 2 of 73 Schiphol Airport CDM Operations Manual 5.6 3. Airport Operator CDM Portal 39 40 Abbreviations 41 Appendices Apendix 1: CDM Procedure 1.3 – ELDT Apendix 2: Procedure 2.3 – EIBT Apendix 3: Procedure 3A.3 – Inbound Flightstates Apendix 4: Procedure 3B.2 – Turnaround Flightstates Apendix 5: Procedure 3C.2 – Outbound Flightstates Apendix 6: Procedure 4C.1 – Non-In-Block Alert Apendix 7: Procedure 4E.1 – Holding Alert Apendix 8: Procedure 4G.2 – Boarding Alert Apendix 9: Procedure 4J.1 – Flight not compliant with TOBT/TSAT Alert Apendix 10: Procedure 4K.1 – EOBT/TOBT discrepancy Alert Apendix 11: Procedure 5.1 – ALDT Apendix 12: Procedure 6.1 – AIBT Apendix 13: Procedure 7.5 – TOBT Apendix 14: Procedure 8.2 – MTT Apendix 15: Procedure 10.5 – TSAT/TTOT Apendix 16: Procedure 11.5 – Start-Up procedure Apendix 17: Procedure 12.3 – De-icing procedure Apendix 18: Procedure 13.2 – AOBT Apendix 19: Procedure 14.1 – ATOT Apendix 20: Procedure 15.5 – ASRT Apendix 21: A-CDM Rules & Guidelines 43 43 45 46 48 49 50 51 52 53 54 55 56 57 59 62 64 65 68 69 70 71 Page 3 of 73 Schiphol Airport CDM Operations Manual Document Control Table 1: Change Record Version Date Author(s) Change reference 0.1 0.2 6-feb-2012 8-mar-2013 Initial draft version Draft version 0.3 0.4 2-apr-2013 11-apr2013 0.9 2-may-2013 0.91 3-may-2013 F. Duivenvoorde (AAS) A. Jongen (LVNL) F. Olislagers (LVNL) F. Duivenvoorde (AAS) A. Jongen (LVNL) A. Jongen (LVNL) F. Olislagers (LVNL), F. Duivenvoorde (AAS) A. Jongen, (LVNL) F. Duivenvoorde (AAS) A. Jongen (LVNL), F. Olislagers (LVNL), F. Duivenvoorde (AAS) 0.92 14-may2013 F. Duivenvoorde (AAS) 0.93 5-nov-2013 F. Duivenvoorde (AAS) 0.94 21 mei 2014 F. Sonsma (KLM) 0.95 B.D. Onnes (AAS) H. Kelder (KLM) Added A-CDM de-icing information 0.97 0.98 0.99 0.99.1 15 Oct 2014 12 Dec 2014 01 okt 2015 03 okt 2015 18 okt 2015 23 okt 2015 Updated chapters 3, 4 and 6 Last draft version for approval by CDM@AMS Program for publication and use under CDM@AMS - Local Operations Approved draft version by A-CDM Implementation Board for publication on www.schiphol.nl/cdm A-CDM Implementation Board decision: Note in paragraph “3.10.1 Scenarios” regarding REA message removed Update due to temporarily departure process fully ready to enable A-CDM Local Operations Feedback put through J. van Buuren (AAS) H. Kelder (KLM) E. Derogee (AAS) E. Derogee (AAS) 1.0 1.1 28 okt 2015 1 dec 2015 E. Derogee (AAS) E. Derogee (AAS) Update 3.09 and 3.11 Update de-icing information Chapter 10 has been removed Several updates (FDU en DZ) ; CDM->ACDM Final Version Communication scheme fallback updated 0.96 Updated chapters 3 and 5 after review Updated other chapters after review Updated after review by Advisory Group. Page 4 of 73 Schiphol Airport CDM Operations Manual 1.2 16 mei 2018 1.3 3 September 2019 Y. Alexopoulos (AAS), D. Zwaaf (LVNL), F. Sonsma (KLM). Y. Alexopoulos (AAS), E. van Leeuwen (AAS), D. Zwaaf (LVNL), H. Kelder (KLM) Updated doc. in general and added chapter 5 New layout, general updates & CDM@AMS procedures added. Table 2: Review and Approval Name Position Yiannis Alexopoulos AAS CDM Business Expert Eric van Leeuwen AAS CDM Business Expert David Zwaaf LVNL CDM Business Expert Hans Kelder KLM CDM Business Expert Page 5 of 73 Schiphol Airport CDM Operations Manual 1 Introduction 1.1 The Airport CDM Concept The Airport CDM (Collaborative Decision Making) concept is defined in a wide scale of documentation provided by EUROCONTROL. Although the concept includes a wide variety of different standards and constraints, the implementation of the concept is always a local process. 1.2 CDM at Schiphol Airport CDM at Schiphol Airport (also referred as CDM@AMS) is a joint initiative between the airlines, handlers, LVNL and Amsterdam Airport Schiphol. The key aims are to facilitate the sharing of operational processes and data to allow better informed decisions to be made. Implementation at other major European Airports has shown improvements in stand and gate management, resource management, slot adherence leading to reduced costs for all parties and improved accuracy of passenger information. CDM at Schiphol is supported by Eurocontrol and activities, where possible, will be carried out in line with the Eurocontrol Airport CDM concept elements as described in the Eurocontrol Airport CDM Implementation Manual. The aim of CDM at Schiphol is to optimize the turnaround process in order to assure the best possible coordination of resources. Providing A-CDM business process stakeholders with accurate and timely information so that decisions can be made to ensure that the turnaround of a flight is efficient and everyone has a common awareness of the situation. Partners will also be alerted to potential delays and discrepancies by alerts in the system and prompted to take corrective action to ensure a correct flow of data and information. 1.3 Purpose of the Document This document is intended to: Describe the CDM at Schiphol operational and local departure planning procedures and clearly define associated responsibilities Support the CDM process at Amsterdam Airport Schiphol. 1.4 Reference Documents The following documents are referred to: 1. EUROCONTROL Airport CDM Implementation Manual V5.0 (March 2017) 2. Effective CDM@AMS Operational Procedures (available in appendices of this document) Page 6 of 73 Schiphol Airport CDM Operations Manual 1.5 Contact If you have any operational, flight-related questions, experience a technical problem concerning A-CDM operational flight information or have a general question about CDM at Schiphol, please contact the A-CDM Contact desk. This service is provided 24/7 by AAS, Apron Planning & Control: Phone: +31 (0)20 601 8100 (24/7) Email: CDM@schiphol.nl (office hours) For A-CDM related questions please check answers on the FAQ’s on the Schiphol A-CDM Website (www.schiphol.nl/cdm) first. If you have any technical problem concerning A-CDM operational flight information please contact the A-CDM Contact desk. They will provide you with further assistance if needed and in case of severe technical problems they will contact the FMA to initiate the A-CDM fallback procedures. Page 7 of 73 Schiphol Airport CDM Operations Manual 2 Standardized Processes – The Overview A-CDM is implemented through the introduction of a set of operational processes. The main characteristics of the processes follow the six step cycle as below (Figure 1). Figure 1: Airport CDM Processes Page 8 of 73 Schiphol Airport CDM Operations Manual 2.1 Information Sharing The Information Sharing element defines the sharing of accurate and timely information between the Airport CDM Partners in order to achieve common situational awareness and to improve traffic event predictability. EUROCONTROL DEFINITION The Airport CDM System The existing Airport Central Information System Schiphol (CISS) is the chosen platform for realizing the Airport CDM system. The Airport CDM system gathers all available information for flights during the inbound, turnaround and outbound flight phase. It uses a number of business rules describing the source hierarchy to identify the “best” available time element and share this information with all interested parties. Although all CDM flight information is facilitated in CISS, the source of information can be LVNL, ground handler systems or airline systems. 2.1.1 The Airport CDM system performs the following functions: Collect all relevant data from sector parties Calculate estimation of new events, or establish that an event has occurred Make this new data available to all sector parties so there is a common view / situational awareness Correlate Flight Plan with Flight in AODB For CDM@AMS this is delivered via free access to the Schiphol Airport CDM Portal. Within the portal there is real-time availability of all the key data elements for any flight from / to Amsterdam. All partners and their third parties that support the turnaround process are encouraged to actively use this portal. To gain access to the A-CDM Portal please complete the application procedure which can be found at the Schiphol A-CDM Website (www.schiphol.nl/cdm). 2.2 The Milestone Approach (Turnaround Process) The Milestone Approach element describes the progress of a flight from the initial planning to the take off by defining Milestones to enable close monitoring of significant events. The aim is to achieve a common situational awareness and to predict the forthcoming events for each flight with off-blocks and take off as the most critical events. EUROCONTROL DEFINITION A milestone is a significant event during the planning or progress of a flight. A successfully completed milestone will trigger the decision making processes for downstream events and influence both the further progress of the flight and the accuracy with which the progress can be predicted. The milestones help in identifying potential deviations from planning, trigger re-planning and allow collaborative decisions to be made. Page 9 of 73 Schiphol Airport CDM Operations Manual Milestones that are passed shall lead to an update of downstream milestones/time elements following agreed CDM@AMS procedures. The most important time elements that are linked and updated at the passing of a milestone are: the Estimated Landing Time (ELDT), the Estimated In-Block Time (EIBT), the Target Off-Block Time (TOBT), the Target Start-Up Approval Time (TSAT), and the Target Take Off Time (TTOT). The figure 2 (below) shows the (highly) recommended milestones as described in the Eurocontrol Airport CDM Implementation Manual [DOC. REF. 1]. Figure 2: A-CDM Milestones by Eurocontrol For CDM@AMS the following milestones are implemented: Milestone 1, EOBT – 3 hours For this milestone the following action takes place: 1. The ATC TWR flight plan is automatically correlated to the applicable departure flight in the Airport CDM system and the (auto-)TOBT is provided to ATC TWR. Milestone 2, EOBT – 2 hours For this milestone the following action takes place: 1. EIBT updates of the arrival flight can result in an update of the auto-TOBT of the connected departure flight by the Airport CDM system. These updates are provided to ATC TWR. Milestone 4, Local Radar Update For this milestone the following actions take place: Page 10 of 73 Schiphol Airport CDM Operations Manual 1. ATC TWR flight plan data updates of ELDT, EIBT and flightstates FIR and TMA are automatically updated for the applicable arrival flight in the Airport CDM system. 2. EIBT updates of the arrival flight can result in an update of the auto-TOBT of the connected departure flight by the Airport CDM system. These updates are provided to ATC TWR. Milestone 5, Final Approach For this milestone the following actions take place: 1. ATC TWR flight plan data updates of ELDT, EIBT and flightstate FNL are automatically updated for the applicable arrival flight in the Airport CDM system. 2. EIBT updates of the arrival flight can result in an update of the auto-TOBT of the connected departure flight by the Airport CDM system. These updates are provided to ATC TWR. Milestone 6, Landed For this milestone the following actions take place: 1. ATC TWR flight plan data updates of ALDT and EIBT are automatically updated for the applicable arrival flight in the Airport CDM system. 2. ALDT update of the arrival flight results in an update of flightstate to TAX by the Airport CDM system. 3. EIBT update of the arrival flight can result in an update of the auto-TOBT of the connected departure flight by the Airport CDM system. These updates are provided to ATC TWR. Milestone 7/8, In-Block For this milestone the following actions take place: 1. ATC TWR flight plan data updates of AIBT are automatically updated for the applicable arrival flight in the Airport CDM system. 2. AIBT update of the arrival flight results in an update of flightstate to IBK by the Airport CDM system. 3. AIBT update of the arrival flight can result in an update of the auto-TOBT of the connected departure flight by the Airport CDM system. These updates are provided to ATC TWR. Milestone 9, Final TOBT update For this milestone the following actions take place: 1. The AO/MGH is requested to evaluate the TOBT accuracy at TOBT minus 10 minutes 2. Update the TOBT if necessary. Milestone 10, ATC issues TSAT For this milestone the following actions take place: Page 11 of 73 Schiphol Airport CDM Operations Manual 1. At 40 minutes before 40, the TSAT is provided to the pilots via the VDGS display or CDM display. However, TSAT information is available in the CDM platform from EOBT minus 3 hours. Milestone 11, Boarding Starts For this milestone the following action takes place: 1. When boarding starts information from the gate agent is received in the Airport CDM system this results in an update of the departure flightstate to BRD. Milestone 13, Actual Start-up Request Time For this milestone the following actions take place: 1. The ASRT is set by ATC when the flight is ready and within its TSAT window and is automatically updated for the applicable departure flight in the Airport CDM system. 2. ASRT update of the departure flight results in an update of flightstate to RDY by the Airport CDM system 3. ASRT update of the departure flight results in a manual update of the TTOT. Milestone 15, Off Block For this milestone the following actions take place: 1. ATC TWR flight plan data updates of AOBT are automatically updated for the applicable departure flight in the Airport CDM system. 2. AOBT update of the departure flight results in an update of flightstate to TAX by the Airport CDM system. Milestone 16, Take Off For this milestone the following actions take place: 1. ATC TWR flight plan data updates of ATOT are automatically updated for the applicable departure flight in the Airport CDM system. 2. 2. ATOT update of the departure flight results in an update of flightstate to AIR by the Airport CDM system. 2.3 Variable Taxi Times Variable Taxi Time is the estimated time that an aircraft spends taxiing between its parking stand and the runway or vice versa. EUROCONTROL DEFINITION For CDM@AMS the Variable Taxi Times (VTTs) are available in ATC TWR. ATC uses the VTTs for the calculation of EIBT, TSAT and TTOT. Page 12 of 73 Schiphol Airport CDM Operations Manual 2.4 Pre-departure Sequence The Pre-Departure sequence is the order that aircrafts are planned to depart from their stands (off block) taking into account partner's preferences. It should not be confused with pre-take off order where ATC organize aircrafts at the holding point of a runway. EUROCONTROL DEFINITION For CDM@AMS a Collaborative Pre-Departure Sequence Planning (CPDSP) module has been implemented in ATC TWR. TSATs and TTOTs are provided by ATC TWR to the Airport CDM system. 2.5 A-CDM During Winter Operations For CDM@AMS the de-icing companies will provide de-icing information which is entered into the Airport CDM system and used by the Collaborative Pre-Departure Sequence Planning (CPDSP) module of ATC TWR to recalculate TSAT and TTOT. 2.6 A-CDM in Adverse Conditions Adverse Conditions consists of collaborative management of the capacity of an airport during periods of predicted or unpredicted reduction of capacity. The aim is to achieve a common situational awareness for the Airport CDM Partners, including better information for the passengers, in anticipation of a disruption and expeditious recovery after the disruption. EUROCONTROL DEFINITION For CDM@AMS the AAS Flow Manager Aircraft (FMA) will provide Airport Status information via the A-CDM Portal. The A-CDM Airport Status is visible at the top of every page of the A-CDM Portal and also has a standard color coding, which the table 3 below explains: Table 3: Airport Status Color Coding Airport Status GREEN Normal Operations ORANGE Disruptions RED Severe disruptions RED Page 13 of 73 Schiphol Airport CDM Operations Manual Emergency At the end of each sector or capacity briefing it will be jointly decided which airport status is maintained or determined. The starting point is “Green: Normal Operations”. 2.7 Collaborative Management of Flight Updates The Collaborative Management of Flight Updates element consists of exchanging Flight Update Messages between Eurocontrol Network Manager and a A-CDM Airport, to provide estimates for arriving flights to A-CDM Airports and to improve the ATFM slot management process for departing flights. EUROCONTROL DEFINITION For CDM@AMS the Eurocontrol Flight Update Messages (FUM) information is used by ATC TWR to determine an ELDT for the inbound flight before the flight is under active ATC control. This ELDT is provided to the Airport CDM system. 2.8 Connection to NMOC General Process Since 16 May, 2018, CDM@AMS is connected to NMOC via a Departure Planning Information (DPI) connection. A-CDM information can be used to generate and improve the network planning. This process is visualized in figure 6 below. 2.8.1 Page 14 of 73 Schiphol Airport CDM Operations Manual Figure 3: A-CDM connection to NMOC NMOC integrated CDM Local CDM Airline NMOC CTOT(TOBT/EOBT) EOBT EOBT CTOT(TOBT/EOBT) Company instructions ATC CHMI Co-operation Ready Clearance Pilot Ready Request TSAT TOBT TSAT Airport TOBT TTOT TSAT EOBT CTOT TTOT TOBT TSAT TAXITIME (via DPI) Portal TOBT MGH Sending DPIs to NMOC will benefit the stakeholders in the following way: Local stakeholders: Reduction of ATFM delay: o due to improved predictability for the network planning o due to flights being automatically ready for CTOT improvement Avoid unnecessary ATFM delay due to the reduced risk of FAM suspension; Reduced risk of ATFM slot violation by prevention of CTOTs that cannot be met Optimized use of runway capacity; Improved turnaround process due to an improved gate management; Reduction of last minute changes due to freeze of flight plan and CTOT after offblock. Network: Enhanced accuracy of the Take-Off Time & SID result in more accurate flight profiles in ETFMS benefiting ANSPs and AOs due to: o more accurate traffic demand predictions; o reduced need for capacity buffers; Page 15 of 73 Schiphol Airport CDM Operations Manual o reduced regulation and delay. Informs the network if a flight is (tempary) cancelled Time Fields in DPI DPI messages contain a number of fields to set different values in ETFMS: Scheduled Off-Block Time (SOBT), received from the Airport Slot Coordinator Estimated Off-Block Time (EOBT), received from flight plan Target Off-Block Time (TOBT), initial, automatic or manually determined by the MGHA or AO Target Take-Off Time (TTOT), determined by CPDSP, value depending on DPI type and regulation Target Start-up Approval Time (TSAT) determined by CPDSP TAXITIME, determined by TWR system and including de-icing times when relevant 2.8.2 SOBT The SOBT value in the E-DPI will correspond to the Airport Slot Time (ASLT) derived from the Slot Coordinator (SACN) database. In case an SOBT match to a flight plan cannot be found real-time, the Airport will attempt to make the match afterwards through analysis. If after analysis a match between SOBT and flight plan cannot be made, the Airport will request an explanation from the AO. 2.8.3 EOBT & TOBT EOBT and TOBT are the critical values to start and update the A-CDM process for each flight. The EOBT is critical flight plan information on off block and might be subject to regulation. According to ICAO doc 7030, the AO has to update any change of more than 15 minutes to the IFPS, besides the fact that smaller changes should also be send via DLA .TOBT is critical ground information when a flight is ready for off block. This value is usually set by the MGHA. When AO and MGHA ensure that EOBT and TOBT are always within 15 minutes of each other, EOBT compliance will automatically be achieved. Currently, AOs are informed through the CDM portal when TOBT differs 15 minutes or more from EOBT. Keeping EOBT and TOBT in line also prevents conflicting information to ETFMS. The value in the TOBT field of DPI will be ignored by ETFMS if it differs 15 minutes or more from EOBT. Previous TOBTs will be erased as well. The rest of the DPI will be processed. 2.8.4 DPI Types The DPIs follow the milestone approach as provided by EUROCONTROL. NMOC defined five types of DPI messages: E-DPI (Early-DPI) to provide verification of the flight plan EOBT with airport slot (milestone 1). T-DPI-t (Target-DPI-target) to provide creation and update of TOBT (milestone 2, may include information from milestones 3 to 9) and to provide NM information on when the flight could depart. 2.8.5 Page 16 of 73 Schiphol Airport CDM Operations Manual T-DPI-s (Target-DPI-sequenced) to provide TSAT issue/publication to NMOC (milestone 10, may include information milestones 12 and 13) and to inform NM on when the flight is planned to depart. A-DPI (ATC-DPI) to inform NMOC that flight is under ATC control (milestones 14 and 15). C-DPI (Cancel-DPI) to provide an interruption in flights’ progress where the latest sent DPI information including TTOT is cancelled and flight plan suspended. The applicable C-DPI’s for CDM at Schiphol are: o TSAT expired, Return to Stand, Flight Plan Invalid, Flight Cancel in AODB DPIs from Schiphol Airport will be sent on the earliest moment a new DPI type is allowed to be sent. Hence, an E-DPI will be sent from EOBT-3hrs, a T-DPI-t from EOBT-2hrs etc. This is visualized in figure 7. Figure 4: DPI Types There is a difference in sending DPI’s for non-regulated and regulated flights. For nonregulated flights, a T-DPI-s will be sent from TOBT-40min, for regulated flights from TSAT10min. This is done to make sure that a flight keeps the Ready for Improvement (RFI) status at NM as long as possible. 2.8.6 Important Local Special and Constraints i. De-icing Depending on the DPI type and regulation, the TAXITIME field in the DPI needs to include deicing information, if applicable. ii. Updates Updates of DPI could be due to: Filters and events as specified by NMOC; Dynamic TTOT/TSAT behaviour at Schiphol Airport; Page 17 of 73 Schiphol Airport CDM Operations Manual System limitations; New TOBT update; RETD setting to another RWY slot than the last TTOT in the T-DPI-s. iii. EOBT update service An AO could request at NMOC to automatically file a DLA for a flight that updates a TOBT to value 15 minutes later than the EOBT. Automatic DLA filing for Flight plans from EHAM is possible for TOBT updates in the period from TOBT-40 minutes until ASRT. iv. CTOT and Flight Plan Freeze after A-DPI With NMOC connection, the CTOT and Flight plan will in general be frozen when the A-DPI has been send. However, NMOC could still provide a new CTOT after A-DPI. NMOC will only send a new CTOT after A-DPI for safety related issues en-route or at destination. In specific cases on AO request, NMOC could also decide to process a Flight plan update after the A-DPI. Page 18 of 73 Schiphol Airport CDM Operations Manual 3 CDM@AMS Procedures This chapter expands with a more detailed look at the procedural elements of each operational effective CDM@AMS procedure. All operational effective CDM@AMS procedures are available in the appendices. Each procedure has a number that is in some cases followed by a letter. The update of ACDM ELDT procedure has number 1. Revisions on a procedure are made available via a subnumber. Procedure number 1.2 is revision 2 of procedure 1. In the following paragraphs the sub-number is noted as a x. 3.1 Estimated Landing Time (ELDT) ELDT is the estimated time that an aircraft will touchdown on the runway. The ELDT is provided by ATC, AO or GH to the Airport CDM system. The Airport CDM system determines the best ELDT based on business rules as described in CDM@AMS procedure 1.x – Update of A-CDM ELDT. 3.2 Estimated In-Block Time (EIBT) EIBT is the estimated time that an aircraft will arrive in blocks. The Airport CDM system determines the best EIBT based on business rules as described in CDM@AMS procedure 2.x – Update of A-CDM EIBT. 3.3 A-CDM Flightstates The following figure shows the CDM@AMS flightstates: Figure 5: CDM@AMS Flightstates 3.3.1 Inbound Flightstates Page 19 of 73 Schiphol Airport CDM Operations Manual CDM@AMS uses the following inbound flightstates: SCH = Flight scheduled CNX = Flight cancelled AIR = Flight airborne FIR = Flight airborne in Dutch airspace TMA = Flight in approach FNL = Flight on final TAX = Flight taxiing IBK = Flight in-blocks IDH = Flight in indefinite holding, unable to continue approach DIV = Flight diverting GOA = Flight go-around The Airport CDM system uses various sources to determine the inbound flightstate based on business rules as described in CDM@AMS procedure 3A.x - Update of Inbound A-CDM Flightstates. Turnaround Flightstates CDM@AMS uses the following turnaround flightstates: SCH = Flight scheduled CNX = Flight cancelled BRD = Flight boarding GCL = Gate closing The Airport CDM system uses various sources to determine the turnaround flightstate based on business rules as described in CDM@AMS procedure 3B.x - Update of Turnaround A-CDM Flightstates. 3.3.2 Outbound Flightstates CDM@AMS uses the following outbound flightstates: RDY = Flight ready, crew made a Ready Call TAX = Flight taxiing, aircraft off-blocks but not airborne AIR = Flight airborne, aircraft has taken off RTN = Flight returning, aircraft returning after off-blocks The Airport CDM system uses various sources to determine the outbound flightstate based on business rules as described in CDM@AMS procedure 3C.x - Update of Outbound A-CDM Flightstates. 3.3.3 3.4 Actual Landing Time (ALDT) ALDT is the time that an aircraft lands on a runway. The Airport CDM system determines the ALDT based on business rules as described in CDM@AMS procedure 5.x – Update of A-CDM ALDT. Page 20 of 73 Schiphol Airport CDM Operations Manual 3.5 Actual In-Block Time (AIBT) The Airport CDM system determines the AIBT based on business rules as described in CDM@AMS procedure 6.x – Update of A-CDM AIBT. 3.6 Minimum Turnaround Time (MTT) The Airport CDM system uses Minimum Turnaround Times that are provided to AAS by the MGHA to calculate the Auto-TOBT for an outbound flight with a connected inbound leg. The procedure for providing MTTs to AAS is described in CDM@AMS procedure 8.x MTT Updating. 3.7 Target Off-Block Time (TOBT) TOBT is the time that ground handling processes are expected to be finished. It does not take the availability of a pushback truck, when needed, into account. The Airport CDM system determines the (auto-)TOBT based on business rules as described in CDM@AMS procedure 7.x – TOBT Updating. The aim of the TOBT is to provide a timely, accurate and reliable estimate of the earliest possible off block time to the community as a whole. Accurate TOBTs enhance operations on the ground as they provide all airport partners with a clear picture of the intentions of aircraft on the ground. As well as being important for departure planning at the airport, TOBTs are essential for planning Air Traffic Flow Management (ATFM) across Europe. It is in everyone’s interest to ensure the availability of an accurate and timely TOBT which will result in a more stable and optimal TSAT. In the drive to ensure completeness and accuracy of data throughout the flight processes, there are a number of automated alerts which highlight the need for the potential adjustments which may become necessary. Definition of TOBT at Amsterdam Airport Schiphol For every IFR flight operating Amsterdam Schiphol Airport there is a Main Ground Handler Agent (MGHA) appointed by the Airline Operator that is responsible for updating the TOBT. TOBT is the time that the MGHA estimates that an aircraft will be ready, all ground handling activities finished (except processes that plan on TSAT like pushback, jet-starting, cooling/heating etc.), all doors are closed and the boarding bridge and handling equipment removed. 3.7.1 Aircraft Operators (AO) at Schiphol must communicate any change to their TOBT of +/- 5 minutes or greater via their appointed Main Ground Handling Agent (MGHA) to the Airport CDM system. See appendix 21 for the A-CDM Rules & Guidelines. Page 21 of 73 Schiphol Airport CDM Operations Manual Smaller changes of TOBT up to a minute may be communicated. TOBT may be set prior to the flights SOBT, but it cannot be set prior to clock time, i.e. it should always be a time in the future. Note: Due to the time that is needed to process an update of TOBT (up to several seconds), care should be taken not to set the TOBT too close to current clock time to prevent the rejection of a TOBT update. As a rule of thumb one should set the TOBT more than 1 minute past the current clock time. Sources of TOBT As soon as a flight schedule is communicated with the Airport CDM system, the TOBT can be updated. Initially the TOBT is based on the schedule information and set equal to the Scheduled Off Block Time (SOBT) for flights that have not yet or will not have a connected incoming flight defined. As soon as an incoming flight is defined, the TOBT will be automatically calculated based on the EIBT + MTT by the Airport CDM system. Changes in ELDT/EIBT will result in updated TOBT. This automatic process will continue until the flight is actual in-blocks (AIBT) or the TOBT is manually set by the MGHA. From that point on, the MGHA is the main source for updates of TOBT. 3.7.2 Note: A TOBT that is equal to the last known TOBT will not be processed by the Airport CDM system. Therefore, in order to stop the automatic updating process, a manually set TOBT should differ from this last known TOBT. Another source for updates of the TOBT can be the EOBT. If the flight plan EOBT is updated to a later time that the current TOBT, the EOBT will automatically overwrite the TOBT. Thereafter, the TOBT can be updated to any time without bringing any change to the EOBT. 3.8 Target Start-up Approval Time (TSAT) & Target Take-Off Time (TTOT) The TSAT & TTOT are provided by ATC to the Airport CDM system. The Airport CDM system processes the TSAT & TTOT based on business rules as described in CDM@AMS procedure 10.x – TSAT & TTOT Updating. Pushback management should use the TSAT in its tug assignment planning, as should associated processes like jet-starting and cooling/heating. This will help in creating a planned departure sequence when the pilot makes a ready call only when the flight is fully ready for immediate start-up / pushback. It is highly advised to have pushback tug available at TSAT-5 minutes. Based on the provided TOBT (automatically calculated or manual set by the MGHA, also on request of the AO), a TSAT is calculated for each flight by the Collaborative Pre-Departure Sequence Planning system (CPDSP). This is done by calculating the earliest TTOT (TTOT’) for Page 22 of 73 Schiphol Airport CDM Operations Manual each flight that is used as starting point for the algorithm to optimize the take-off sequence. The optimized take-off sequence leads to an optimized start-up sequence by subtracting the taxi-out time (EXOT) for each flight (see figure 4). Figure 6: Collaborative Pre-Departure Sequence Planning The above described calculation can be triggered by TOBT updates, changes in RWY usage and/or capacity (e.g. due to changing weather conditions) and CTOT changes. All flights that do not yet have a RETD (planned by the start-up controller after Ready call) and/or which TSAT is more than 5 minutes in the future will be planned on top of the flights with RETD and stable TSAT planning (Figure 5). Figure 7: Trigger for sequence planning v. Sequence at Which Flights are (Re)-planned Page 23 of 73 Schiphol Airport CDM Operations Manual In the (re)calculation process, flights with a MTOT (Manual Target Take-Off Time set manually by ATC) will be planned first, followed by flights with a CTOT. Then all other flights will be planned using the TTOT’ (earliest possible TTOT) as key for the sequence at which they will be processed by the planning algorithm. Which Flights are Planned? For a flight to take part in the CPDSP process, it needs to comply with all of the following prerequisites: The flight is IFR, including those from General Aviation, that depart from Schiphol It has a valid flightplan The flightplan is available for CPDSP (i.e. present in the ATC system, normally at EOBT3hr) TOBT is known The flight is planned on one of the main RWY’s o Flights that leave from other than the main RWY’s will receive a TSAT that is equal to it’s TOBT. The start-up procedure will be the same for these flights (see section 3.11). 3.8.1 Which Flights are not Planned? There are situations where flights are not (or no longer) part of the CPDSP planning process. E.g. VFR flights are not included in the planning process. Also flights that have called Ready and are actively planned by the start-up controller do no longer take part in a re-planning. 3.8.2 Flightplans may be suspended (Flight Plan Suspended FLS) by NMOC due to: an expired EOBT, too low RVR at destination airport, a closed route (that was part of the flight plan), a closed destination airport FAM suspension (Flight Activation Monitoring) Cancel DPI As long as a flight is suspended, it will not take part in the planning process. The latest known TOBT and TSAT will remain visible in the A-CDM Portal. Flight plan de-suspension will reactivate the flight in the CPDSP process. This can be done by sending a change (CHG) or delay message (DLA) to NMOC, or by cancelling the current flight plan (CNL) and filing a new flight plan. Also flights that have a TSAT that is expired (i.e. CLOCK > TSAT + 5 min and the pilot did not call Ready) are no longer part of the CPDSP process. The same holds for flights that after offblocks are returning to the gate. In both these cases an updated TOBT (where TOBT should be > CLOCK) will reactivate the flight in the CPDSP process. Page 24 of 73 Schiphol Airport CDM Operations Manual What will Trigger a Recalculation? The recalculation process as described above can be triggered by several events: a TOBT update of a flight with the TOBT earlier than the previous TOBT or later than the current TSAT a new CTOT for a flight a change in planned capacity or RWY-usage (for the next planned RWY combination) a change in current capacity or RWY-usage (for the RWY combination in use) assignment and changes in RETD values by the start-up controller e.g. o to reflect a change in predicted taxiing traffic, o to reflect a change in predicted take-off flow. 3.8.3 What Happens when I Update my TOBT? Any change to a TOBT of 5 minutes or more must be communicated at least 5 min before the new TOBT. It is of vital importance for the overall planning process to communicate known changes of 5 minutes or more in the turnaround process as soon as possible by adjusting the TOBT accordingly. Smaller changes of TOBT, changes of less than 5 minutes, may be communicated. 3.8.4 Depending on the change in relation with the previous TOBT value and the current TSAT, the update will have different results. An update of your TOBT: Earlier in time than the previous TOBT: o A recalculation of CPDSP may result in a new TSAT taking the new TOBT as the basis for the calculation. Later in time than the previous TOBT but before the current TSAT: o No recalculation will be triggered by this update. This enables AO/MGHA in situations where there is a start-up delay to decide to use the start-up delay for the turnaround process (e.g. wait for a connecting passenger) or to stick to the TOBT and remain ready for improvements of the TSAT. Later in time than the previous TOBT and equal or later than the current TSAT: o A recalculation of CPDSP will result in a new TSAT taking the new TOBT as the basis for the calculation. Note: It should be avoided to communicate small changes in TOBT when near or within the TSAT-window. Instead, the flight should make use of the flexibility provided by the TSAT window (see 3.11 Start-up Procedure). 3.9 Actual Start-up Request Time (ASRT) The ASRT is provided by ATC-system to the Airport CDM system. The ASRT is set by ATC when a pilot calls ready in its TSAT window. In case the pilot calls ready clearance prior to TSAT window, the pilot is asked to call again when the flight is in its TSAT window (see section 3.11 Page 25 of 73 Schiphol Airport CDM Operations Manual Start-up Procedure). The Airport CDM system processes the ASRT based on business rules as described in CDM@AMS procedure 15.x – Update of A-CDM ASRT. 3.10 Departure Aircraft is Blocking Stand for Inbound Aircraft In situations of congestion or gate shortage, a departure flight can taxi-out or pushed on request of ATC to a temporary parking position before its TSAT window (when the flight is fully ready and after coordination initiated by AAS Apron Planning & Control with AO and ATC) . In the event that an arrival aircraft has to wait for a prolonged period of time (usually more than ca 20 minutes) for its parking position becomes available, ATC coordinates with the pilot of the departure flight which is blocking the parking position. When pilot is fully ready but is not within TSAT window yet, ATC shall coordinate with APC to tow the departure flight to a temporarily parking position. APC shall change the parking position and coordinate the movement towards the new temporary parking position. In this situation the departure flight still remains ready for improvement for any TTOT/CTOT updates. In the event that an arrival aircraft has to wait for a shorter period of time (usually less than ca. 20 minutes) for its parking position becomes available, ATC shall coordinate with the pilot of the departure flight which is blocking the parking position. When pilot is fully ready but is not within TSAT window yet, ATC shall plan the flight within the take-off sequence and coordinates taxiing towards a temporary parking position. In this situation no TTOT/CTOT improvements are possible. In all cases that an inbound aircraft is waiting for a free parking position, APC is responsible to monitor the EIBT and update accordingly. 3.11 Start-up Procedure The A-CDM start-up procedure is based on a collaborative TSAT planning. A pilot is expected to call ready and receive start-up approval within the corresponding TSAT window. Definition of TSAT window: -/+ 5 minutes from TSAT. A pilot shall call Ready in TSAT window when fully ready (all handling processes finished and fully ready for immediate push-back (if required) or taxi). Three different situations may occur when a pilot calls Ready: 1. 2. Before TSAT-window Flight will be requested to call again when it is within its TSAT window. Within TSAT-window Page 26 of 73 Schiphol Airport CDM Operations Manual 3. Flight will be planned for outbound sequence and may expect start-up approval directly or within a few minutes depending on actual operational situation. After TSAT-window The TSAT of the flight has expired. Flight will be denied start-up approval. Pilot has to contact its MGHA to update the TOBT and shall contact ATC again when TOBT update has resulted in an updated TSAT. On most connected gates TSAT is provided on display in front of the aircraft. When on a gate a display is not available or operational, the Airline can retrieve the CDM information by contacting its Ground Handler Agent or by making use of the CDM webservice (mobile.ehamcdm.nl). Note: CDM information malfunction on the display can be reported by calling +31 020 601 2550. 3.12 Actual Off-Block Time (AOBT) AOBT is the time the aircraft pushes back / vacates the parking position. The Airport CDM system determines the AOBT based on business rules as described in CDM@AMS procedure 13.x – Update of A-CDM AOBT. 3.13 Actual Take-Off Time (ATOT) ATOT is the time that an aircraft takes off from the runway. The Airport CDM system determines the ATOT based on business rules as described in CDM@AMS procedure 14.x – Update of CDM ATOT. 3.14 De-icing During winter operations the de-icing companies operating at Schiphol are required to provide and update the A-CDM de-icing parameters as described in CDM@AMS procedure 12.x – A-CDM De-Icing Procedure. The A-CDM de-icing parameters indicate: • Where de-icing will take place (ADIP) • How long the de-icing process will take (EDIT) • If there is a delay because of insufficient de-icing capacity (DIWT) • If a de-icing request is cancelled (DICS) Based on the A-CDM de-icing parameters the Collaborative Pre-Departure Sequence Planning system (CPDSP see also chapter 3.8) recalculates TSAT&TTOT for each flight. Page 27 of 73 Schiphol Airport CDM Operations Manual 3.14.1 Gate De-icing De-icing companies use TOBT as a basis for de-icing planning and will add a de-icing waiting time if there is limited de-icing capacity at that particular time. CPDSP will recalculate TSAT and TTOT based on TOBT, DIWT and EDIT as a new target off block time: In some cases, gate de-icing occurs on a different apron position. This incorporates a towing movement, a gate change and a second TOBT. De-icing waiting time is incorporated in the first TOBT: 3.14.2 Remote De-icing De-icing companies use TSAT as a basis for de-icing planning and will add a de-icing waiting time if there is limited de-icing capacity at that particular time. In case of remote de-icing CPDSP will recalculate TSAT and TTOT using: 1. TOBT + DIWT as a new target off block time 2. a new taxi out time which is based on EDIT and the time to taxi from the relevant gate via J-apron to the assigned runway Remote de-icing will take place after start-up and the de-icing company determines if the flight is permitted to contact start-up control. The de-icing company will only grand permission to contact start-up control if the flight is within its TSAT window. 3.15 CDM Alerts In the Airport CDM system several CDM Alerts have been implemented. These CDM alerts are displayed in the A-CDM Portal. 3.15.1 Delay Indication (Orange SIBT field) Page 28 of 73 Schiphol Airport CDM Operations Manual Flights that are delayed for more than 1 hr have a Scheduled In-Blocks Time (SIBT) that is colored orange. This is for information purposes only. 3.15.2 CDM03 – Aircraft Type discrepancy The Aircraft Type discrepancy Alert (CDM03) is generated by the Airport CDM system when an outbound flight has an Aircraft Type inconsistency between ATC Flightplan and airport database. 3.15.3 CDM04 – Aircraft Registration discrepancy The Aircraft Registration discrepancy Alert (CDM04) is generated by the Airport CDM system when an outbound flight has an Aircraft Registration inconsistency between ATC Flightplan and airport database. 3.15.4 CDM09 – Boarding Alert The Boarding Alert (CDM09) is generated by the Airport CDM system when an outbound flight was expected to be boarding at TOBT minus 10 minutes but no flightstate boarding (BRD) was received. The Airport CDM system generates the Boarding Alert based on business rules as described in CDM@AMS procedure 4G.x – Boarding Alert. 3.15.5 CDM11 – Flight not compliant with TOBT/TSAT alert The Flight not compliant with TOBT/TSAT Alert (CDM11) is generated by the Airport CDM system when an outbound flight was expected to call within the TSAT window but no Ready call was received. The Airport CDM system generates the Flight not compliant with TOBT/TSAT Alert based on business rules as described in CDM@AMS procedure 4J.x – Flight not compliant with TOBT/TSAT Alert. 3.15.6 CDM101 – Diversion Alert The Diversion Alert (CDM101) is generated by the Airport CDM system when an inbound flight has diverted. The Airport CDM system generates the Diversion Alert based on business rules as described in CDM@AMS procedure 4D.x – Diversion Alert. 3.15.7 CDM102 – Indefinite Holding Alert The Indefinite Holding Alert (CDM102) is generated by the Airport CDM system when an inbound flight is unable to continue approach and starts holding with unknown expected approach time. The Airport CDM system generates the Indefinite Holding Alert based on business rules as described in CDM@AMS procedure 4E.x – Indefinite Holding Alert. 3.15.8 CDM103 – Non-Inblock Alert The Non-Inblock Alert (CDM103) is generated by the Airport CDM system when an inbound flight was expected in-blocks after landing but no Actual In-Block Time (AIBT) was received. Page 29 of 73 Schiphol Airport CDM Operations Manual The Airport CDM system generates the Non-Inblock Alert based on business rules as described in CDM@AMS procedure 4C.x – Non-Inblock Alert. 3.15.9 CDM104 – EOBT/TOBT discrepancy Alert The EOBT/TOBT discrepancy Alert (CDM104) is generated by the Airport CDM system when the EOBT and TOBT of an outbound flight differ more than 15 minutes (plus or minus). The Airport CDM system generates the EOBT/TOBT discrepancy Alert based on business rules as described in CDM@AMS procedure 4K.x – EOBT/TOBT discrepancy Alert. CDM105 – TSAT before TOBT, check validity CTOT and Flightplan The TSAT before TOBT Alert (CDM105) is generated by the Airport CDM system when the TSAT is an earlier time than the TOBT. In general, this may only occur in a ‘Local CDM’ situation, when the CTOT is based on the EOBT or when the OPL sets a manual TTOT (TTOT determines the TSAT) after the pilot has called ready. In the second case, the alert may be disregarded. 3.15.10 Table 4: A-CDM Alerts Alert Code (SIBT) CDM03 Alert Description Delay indication: Orange collored SIBT field Aircraft Type discrepancy CDM04 Aircraft Registration discrepancy CDM09 Boarding Not Started CDM11 Flight not Compliant with TOBT/TSAT CDM101 CDM102 CDM103 CDM104 CDM105 Diversion Alert: Provide new estimate landing time Indefinite Holding Alert: prepare for diversion Non-Inblock Alert: Update Outdated In-Block Time EOBT/TOBT discrepancy Alert TSAT before TOBT, check validity CTOT and Flightplan Alert Eurocontrol Airport ACDM Eurocontrol Airport ACDM Eurocontrol Airport ACDM Eurocontrol Airport ACDM CDM@AMS Alert CDM@AMS Alert CDM@AMS Alert CDM@AMS Alert CDM@AMS Alert RED: Process will be stopped AMBER: Process continues, conflict has to be solved during process YELLOW: Process continues, alert is seen as information Page 30 of 73 Schiphol Airport CDM Operations Manual 3.16 Flight Plan (EOBT) Updating With A-CDM at Schiphol, the local outbound planning process will be based on TOBT. However, rules for Flight Suspension (FLS) by the EU NM will still be based on the flight plan EOBT information (see also chapter 5). Therefore, the AO is still responsible to keep the flight plan EOBT in line with the TOBT for both regulated and non-regulated flights. To help the Airline OCC and it’s MGHA to keep the EOBT and TOBT in line, an informational alert “CDM104 EOBT/TOBT discrepancy alert” is introduced. The alert will be triggered if the difference between EOBT and TOBT is more than 15 minutes for a flight. AO and MGHA should decide what action to take. To support airlines in keeping EOBT and TOBT aligned, Eurocontrol NMOC provides an “EOBT update service”. On request of the airline, the EOBT can be automatically delayed in case of TOBT delay. Page 31 of 73 Schiphol Airport CDM Operations Manual 4 Contingency and Fallback Procedures 4.1 Introduction Sharing of TOBT’s and TSAT’s between aircraft operators / ground handlers, ATC and airport authority is vital for the CDM@AMS operations. This is accomplished via the Airport CDM system, which is linked to systems operated by ATC and ground handlers. In case of disruptions in the sharing of TOBT’s and TSAT’s via the Airport CDM system due to technical problems, contingency & fallback procedures are in place to ensure that airport operations can continue. 4.2 Procedures For CDM@AMS operations, contingency & fallback procedures consist of two parts: Contingency: A-CDM with workarounds Maintain a workable situation by using workarounds whereby the A-CDM information remains of sufficient quality for A-CDM operations. Fallback: Startup via First Come First Served procedure Activate the fallback procedure in case no workaround can be used and A-CDM operations have to be suspended Start recovery to A-CDM operations when applicable. These procedures form the basis for operational and technical procedures and services to be arranged by each party to ensure an operational process as smooth as possible in case of an A-CDM system failure. Maintain a Workable A-CDM Operation The figure below shows a global overview of the A-CDM data elements and input. The arrows indicate information links between different elements. 4.2.1 Page 32 of 73 Schiphol Airport CDM Operations Manual Figure 8: Main A-CDM Information Links When one or more information links are not delivering information or information is incorrect, workarounds should be used as much as possible to continue A-CDM operations. When workarounds are insufficient, it is the responsibility of each party working with A-CDM information to communicate this through the communication scheme which is shown in the figure 9 below. Page 33 of 73 Schiphol Airport CDM Operations Manual Figure 9: Communication Scheme for Escalation Fallback and Recovery Procedures When workarounds are insufficient to continue A-CDM operations, the following fallback and recovery procedures have been defined. Several events will occur in the chronological order as shown below in figure 10. 4.2.2 Figure 10: Milestone Events from Fallback Decision to Recovery Fallback Decision: If a disruption or system failure occurs, the party where the disruption or system failure occurs will inform the other parties involved in CDM@AMS according to the communication scheme as shown in figure 11 below. Page 34 of 73 Schiphol Airport CDM Operations Manual Figure 11: Fallback Communication Scheme The sector briefing is initiated by AAS FMA Decisions will be made collaboratively by LVNL (TWR SUP), AAS (FMA) and KLM (DHM) After the fallback decision, a suitable time for fallback is determined by the sector briefing After the fallback decision, the first come-first served procedure may be activated. All sector parties are informed using the communication scheme in Figure 11 All parties are responsible for communication within their own organization. The MGHA’s and AAS will inform the airlines Additionally, LVNL informs the airlines “A-CDM suspended” on Departure-ATIS, ATC Operational Information Schiphol and RT on Schiphol Delivery. Schiphol Start-up gives a general call: “A-CDM suspended”. In the free text window of the A-CDM portal the following message will be added: A-CDM suspended. Departure based on first come first served. AAS FMA is responsible for messages on the A-CDM portal regarding fallback procedures. Fallback: Once the decision for fallback has been made, it is the responsibility of each party to ensure their organization, (backup) procedures and systems will function in alternative operations as described in the next paragraph. Page 35 of 73 Schiphol Airport CDM Operations Manual A-CDM Suspended: When A-CDM outbound operations are suspended, ATC startup planning will be based on first-come first-served. This means that flights must still call ATC for startup when fully ready and will be planned for startup based on the actual situation at the runways. If your flight has a CTOT, ATC will ensure that the flight can leave within the CTOT-window as long as the flight calls startup control when fully ready while still able to depart within the STW. All A-CDM data will be provided and shared when technically and operationally possible. In free text window of the CDM portal the following text will be added: A-CDM suspended. Departure based on first come, first served. TOBT updates must always be provided if possible. Pushback planning will be based on TOBT instead of TSAT. Recovery Decision: The sector briefing with LVNL, AAS and KLM will be used for the decision on recovery. The sector briefing is started when the problem or disruption has been solved by the parties involved A-CDM systems are restored, but operations remain suspended A-CDM data is validated by all sector parties and communicated using the communication scheme After data validation, the sector briefing decides on recovery After the recovery decision, a suitable time to return to A-CDM operations is determined by the sector briefing and communicated using the communication scheme All parties are responsible for communication within their own organization AAS FMA is responsible for messages on the A-CDM portal regarding recovery procedures. Recovery: Once the decision for recovery has been made, it is the responsibility of each party to ensure their organization, procedures and systems will function in A-CDM operations at the communicated time. After recovery has been completed, the sector briefing with LVNL-AAS-KLM validates the quality of A-CDM operations. AAS FMA is responsible for messages on the A-CDM portal regarding A-CDM operations. Page 36 of 73 Schiphol Airport CDM Operations Manual Evaluation of Fallback: An evaluation of the fallback will be initiated by AAS after going back to normal A-CDM operations. The follow questions will be discussed during this evaluation: What was the reason for the fallback? How can we prevent this from happening again? Given the fact that fallback procedures had to be used, did the fallback procedures function correct? Page 37 of 73 Schiphol Airport CDM Operations Manual 5 Summary of Key Responsibilities 5.1 Airline Operator The Airline is responsible to appoint a MGHA and to make agreements regarding TOBT updating and accuracy. On most connected stands, TSAT is provided on a display in front of the aircraft. If a display is not available or operational, the Airline is advised to communicate the TSAT to the pilots. The Airline can delegate this responsibility to the appointed MGHA. 5.2 Main Ground Handler The MGHA is responsible to make sure that ground handling processes are finished at TOBT and to keep the TOBT accurate during the turnaround process. This means that the MGHA must update the TOBT to reflect when all ground handling processes are expected to be ready, within a minimal accuracy of +/- 5 minutes. This includes processes for which the MGHA hired a subcontractor (e.g. fueling, catering). At TOBT, the aircraft should be ready, which means that all ground handling activities are finished, all doors are closed and the boarding bridge and handling equipment are removed. If the aircraft will not be ready at TOBT +/- 5 minutes, the MHGA must update the TOBT. In case of start-up delay (TSAT > TOBT), pushback does not have to be attached at TOBT. Pushback must be attached when the pilot calls Ready and the aircraft is ready for immediate startup and pushback (if required). It is advised to have pushback tug available at TSAT-5 minutes. During normal operations the TOBT is the only input for the ATC departure planning. Therefore, accurate and timely set TOBT up-to-date during the turnaround process is important for the efficiency of the airport and ultimately to make sure that the aircraft can leave on time. 5.3 De-icing Coordinator The de-icing agent is responsible to determine the ADIP (remote or gate), set an accurate EDIT and if necessary a DIWT on de-icing request from pilot. The de-icing coordinator must keep DIWT and EDIT accurate until the aircraft finishes de-icing process . In case a flight has a TSAT expired but has been de-iced, the de-icing coordinator should delete DIWT and EDIT to prevent that those times are subject of the TSAT recalculation (gate de-icing only). In case of remote de-icing, only DIWT should be deleted. Page 38 of 73 Schiphol Airport CDM Operations Manual 5.4 Pilot The pilot is responsible to call ready if the aircraft is fully ready (all handling processes finished and fully ready for immediate push-back, if required, or taxi) and is within its TSAT window. If the pilot calls Ready too late (TSAT expired), the pilot is responsible to contact the MGHA to obtain a new TOBT and TSAT (and update EOBT if necessary). 5.5 ATC Based on the TOBT and CTOT for regulated flights, the ATC-system will provide the Airline and MGHA with a TSAT that indicates when the aircraft can expect start-up approval. This TSAT will be based on an accurate and optimized pre-departure sequence that makes optimal use of the current operational conditions at the airport and in the European network. If the pilot calls ready (within the TSAT window and aircraft is fully ready for immediate departure), ATC is responsible to provide the flight start-up approval at an appropriate time, when operational circumstances are permitting. If the pilot calls ready after the TSAT window (TSAT expired), ATC will revert the pilot to the MGHA to obtain a new TOBT. ATC is as well responsible that flights depart within STW and request a slot extension to NMOC for those flights that are not able to depart within STW due to delays after pushback process (e.g. de-icing). 5.6 Airport Operator Schiphol Airport Planning & Control will take the EIBT and TOBT/TSAT into account in the allocation of the parking stands in order to have a stable plan with minimal changes 20 minutes before landing. APC is assigned as the CDM Contactdesk which can be consulted by stakeholders for CDM specific questions related to operational flights. Furthermore, the airport operator is as well responsible for the following matters: Real time CDM information exchange with NMOC through DPI messages Facilitate functionalities to provide CDM information to pilots and MGHA’s Communication with the sector regarding disruptions Page 39 of 73 Schiphol Airport CDM Operations Manual 3. CDM Portal Amsterdam Airport Schiphol, offers for all operational stakeholders (free) access to the CDM Portal. The CDM Portal offers real-time flight information, CDM alerts, weather information, runway and capacity planning and a groundview with real-time aircraft movements at Schiphol Airport. Stakeholders working within the operations, are highly recommended to use the CDM Portal in order to support the CDM process. The CDM Portal is also used by FMA to communicate to the stakeholders about operational disruptions. The CDM Portal application form can be found at cdm.schiphol.nl. Page 40 of 73 Schiphol Airport CDM Operations Manual Abbreviations Acronym AAS ACARS ACIS ACISP ADIP AIBT ALDT AO AOBT ASRT ATC ATOT ATTT AXIT AXOT A-CDM CFMU COFU CPDS CPDSP CTOT CTRP DICS DIWT DPI EDIT EIBT ELDT EOBT ETOT EXIT EXOT FAQ FIR FLS FMA Meaning Amsterdam Airport Schiphol Aircraft Communications Addressing and Reporting System Airport CDM Information Sharing Airport CDM Information Sharing Platform Assigned De-icing Position Actual In-Block Time Actual Landing Time Aircraft Operator Actual Off-Block Time Actual Start-Up Request Time Air Traffic Control Actual Take Off Time Actual Turn-round Time Actual Taxi-In Time Actual Taxi-Out Time Airport Collaborative Decision Making Central Flow Management Unit Collaborative Management of Flight Updates Collaborative Pre-Departure Sequence Collaborative Pre-Departure Sequence Planning Calculated Take Off Time (NMOC) A-CDM Turn-Round Process De-icing Cancelled Status De-icing Waiting Time Departure Planning Information message Estimated De-icing Time Estimated In-Block Time Estimated Landing Time Estimated Off-Block Time Estimated Take Off Time Estimated Taxi-In Time Estimated Taxi-Out Time Frequently Asked Questions Flight Information Region Flight Suspension message Flow Manager Aircraft (AAS) Page 41 of 73 Schiphol Airport CDM Operations Manual Acronym FUM GH ICAO IFR LVNL MGHA MoU MST MTT NMOC RDY REA RETD SAM SIBT SID SOBT TOBT TSAT TTOT VFR VTTC Meaning Flight Update Message Ground Handler International Civil Aviation Organization Instrument Flight Rules Luchtverkeersleiding Nederland Main Ground Handling Agency Memorandum of Understanding Milestone Minimum Turnaround Time Network Manager Operations Centre Ready Ready message Revised Estimate Time of Departure Slot Allocation Message Scheduled In-Block Time Standard Instrument Departure Scheduled Off-Block Time Target Off-Block Time Target Start-Up Approval Time Target Take Off Time Visual Flight Rules Variable Taxi Time Calculation Page 42 of 73 Schiphol Airport CDM Operations Manual Appendices Apendix 1: CDM Procedure 1.3 – ELDT Title Effective since CDM@AMS procedure 1.3 – Update of A-CDM ELDT 11 May 2011 Information Element Estimated Landing Time (ELDT) Description The information sharing platform CISS uses various sources and events to determine the CDM estimated landing time (ELDT). This source priority sequence is used to update the ELDT: Source Prio 1: LVNL ELDT for airborne flights with assigned landing runway Source Prio 2: ELDT from Aircraft (Acars) received from Ground Handler KLM (Firda) Source Prio 3: LVNL ELDT for airborne flights with no assigned landing runway (based on FUM with airborne indicator) ELDT originating from departure at outstation (movement) received from Ground Handler KLM (Firda) ELDT received from other Ground Handler than KLM Source Prio 4: LVNL ELDT for non-airborne flights (based on FUM with non-airborne indicators) ELDT originating from delay at outstation received from Ground Handler KLM (Firda) Special events: In case of a diversion message received from LVNL the ELDT (and its source) is blanked to enable updates of new ELDT information by the Ground Handler In case of a flight disruption such as an en-route diversion or flight return to the departure airport the information sharing platform CISS shall accept ELDT updates with nonairborne status entered by the Ground Handler in the CISS Page 43 of 73 Schiphol Airport CDM Operations Manual Work Sequence GUI. These updates will overwrite any other ELDT information except source prio 1. In case of a flight cancellation received from the Ground Handler the ELDT (and its source) is blanked to indicate that the flight is no longer planned to arrive at Schiphol In case of system-to-system interface failure AAS APC can manually enter an ELDT in CISS. This ELDT will overwrite any previously known ELDT. In case a new ELDT is received If new ELDT source has higher or equal priority than current ELDT source than the current ELDT information is updated. If new ELDT source has lower priority than current ELDT source than the current ELDT information is not updated. If the flightstate is DIV or CNX (current ELDT is blanked/empty) then only ELDT’s from ATC with assigned landing runway (source prio 1) or ELDT updates from the GH will be accepted to update the ELDT. In case of flightstate DIV If CDM flightstate DIV received from LVNL or flightstate DIV set by AAS than ELDT (and its source) shall be blanked (empty) In case non-airborne ELDT from GH via CISS GUI If ELDT update with non-airborne status is received from the GH via the CISS GUI then the ELDT (and its source) shall overwrite any other ELDT except ELDT from source prio 1. In case of flightstate CNX If CDM flightstate CNX received from the ground handler then ELDT (and its source) shall be blanked (empty) In case of system-to-system failure Manually entered ELDT by AAS APC (Koepel) in CISS shall overwrite any previously known ELDT. Additional Information If the CDM ELDT is updated then it shall be distributed to relevant partners & systems Clarification for identification of ELDT source 1, 3 and 4: ELDT received from LVNL is considered source prio 1 if the inbound flight has an assigned landing runway. ELDT received from LVNL is considered source prio 3 if the inbound flight has no assigned landing runway and FUM flightstate is AA. ELDT received from LVNL is considered source prio 4 if the inbound flight has no assigned landing runway and FUM flightstate is not AA. Page 44 of 73 Schiphol Airport CDM Operations Manual Apendix 2: Procedure 2.3 – EIBT Title Effective since CDM@AMS procedure 2.3 – Update of A-CDM EIBT 18 August 2011 Information Element Estimated In-Block Time (EIBT) Description The information sharing platform CISS uses various sources to determine the CDM estimated in-block time (EIBT). This source priority sequence is used to update the EIBT: Source Prio 1: LVNL EIBT Source Prio 1: CDM ELDT + standard taxi-in time Source Prio 3: Scheduled In-blocks time (SIBT) Work Sequence Additional Information If the flight is cancelled or diverted then the EIBT is blanked because the EIBT becomes unknown. 1. Initial CDM EIBT is set equal to the SIBT 2. If EIBT received from LVNL then update CDM EIBT with LVNL EIBT 3. If update of CDM ELDT and no LVNL EIBT received then CDM EIBT is CDM ELDT + standard taxi in time 8 mins 4. If CDM Inbound flightstate is DIV or CNX than EIBT is blanked (empty) 5. In case of any delay the EIBT can be manually updated by AAS APC (koepel) in CISS for flights that have actually landed 6. If CDM EIBT updated than distribute to relevant partners & systems Update of EIBT by AAS APC is needed as fallback since LVNL is currently not able to provide updates of EIBT after actual landing. Page 45 of 73 Schiphol Airport CDM Operations Manual Apendix 3: Procedure 3A.3 – Inbound Flightstates Title Effective since CDM@AMS procedure 3A.3 – Update of Inbound CDM Flightstates 11 May 2011 Information Element Flightstates: SCH, CNX, AIR, FIR, TMA, FNL, TAX, IBK, IDH, DIV, GOA Description The information sharing platform CISS uses various sources to determine the CDM Flightstate. These business rules describes the logic to determine & update the following CDM Flightstates for arriving IFR flights during the inbound phase. Inbound Flightstate SCH CNX AIR FIR TMA FNL TAX IBK IDH DIV GOA Work Sequence Indicating Flight scheduled Flight cancelled Flight airborne Flight airborne in Dutch airspace Flight in approach Flight on final Flight taxiing Flight inblocks Flight in indefinite holding, unable to continue approach Flight diverting Flight go-around Logic to set Inbound CDM Flightstates Inbound Flightstate SCH CNX AIR Logic to set SIBT received Flight cancelled received from ground handler or AAS “Koepel” CDM ELDT update from one of following sources AND no CDM Flightstate received from LVNL: o ELDT from Aircraft (Acars) received from Ground Handler KLM (Firda) o LVNL ELDT for airborne flights with no assigned landing runway FIR TMA FNL TAX IBK IDH o ELDT originating from departure at outstation (movement) If CDM Flightstate “FIR” received from LVNL received from Ground Handler KLM (Firda) If CDM Flightstate “TMA” received from LVNL o ELDT with airborne status received from GH via CISS GUI If CDM Flightstate “FNL” received from LVNL If CDM Flightstate “TAX” received from LVNL OR manual ALDT entered by Airport If CDM Flightstate “IBK” received from LVNL OR manual AIBT entered by Airport If CDM Flightstate “IDH” received from LVNL Page 46 of 73 Schiphol Airport CDM Operations Manual DIV GOA If CDM Flightstate “DIV” received from LVNL If CDM Flightstate “GOA” received from LVNL Logic to remove Inbound CDM Flightstates Flightstate Criteria to remove flightstate CNX Becomes SCH (no flightplan) in case a new ELDT is received from the GH AIR Becomes SCH in case an ELDT update with nonairborne status is received from the GH via the CISS GUI Additional Information Page 47 of 73 Schiphol Airport CDM Operations Manual Apendix 4: Procedure 3B.2 – Turnaround Flightstates Title Effective since CDM@AMS procedure 3B.2 – Update of Turnaround CDM Flightstates 11 May 2011 Information Element Flightstates: SCH, CNX, BRD, GCL Description The information sharing platform CISS uses various sources to determine the CDM Flightstate. These business rules describes the logic to determine & update the following CDM Flightstates for departing flights during the turnaround phase Inbound Flightstate SCH CNX BRD GCL Work Sequence Indicating Flight scheduled Flight cancelled Flight boarding Gate Closed Logic to set Turnaround CDM Flightstates Flightstate Criteria to set flightstate SCH SOBT received CNX Flight cancelled received from ground handler or AAS “Koepel” BRD Flightstate BRD is set when the boarding time is received in CISS GCL Flightstate GCL is set when the gate-closed status is received in CISS Logic to remove Turnaround CDM Flightstates Flightstate Criteria to remove flightstate SCH Can be overwritten by any other flightstate CNX Becomes SCH in case a new TOBT is received BRD Can be overwritten by any other flightstate GCL Can be overwritten by any other flightstate Additional Information Page 48 of 73 Schiphol Airport CDM Operations Manual Apendix 5: Procedure 3C.2 – Outbound Flightstates Title Effective since CDM@AMS procedure 3C.2 – Update of Outbound CDM Flightstates 18 November 2011 Information Element Flightstates: RDY, TAX, AIR, RTN Description The information sharing platform CISS uses various sources to determine the CDM Flightstate. These business rules describes the logic to determine & update the following CDM Flightstates for departing flights during the outbound phase Flightstate Flightstate RDY TAX AIR RTN Work Sequence Indicating Flight ready, crew requested start-up Flight taxiing, aircraft off-blocks but not airborne Flight airborne, aircraft has taken off Flight returning, aircraft returning after off-blocks Logic to set Turnaround CDM Flightstates Flightstate Flightstate RDY TAX Criteria to set Flightstate RDY received from ATC Flightstate TAX received from ATC, or AOBT received from Airport AIR Flightstate AIR received from ATC, or ATOT received from Airport RTN Flightstate RTN received from ATC, or RTN received from Airport Logic to remove outbound CDM Flightstates Flightstate Flightstate RDY TAX AIR RTN Criteria to remove Can be overwritten by flightstate TAX or will become the previous known flightstate in case ASRT becomes empty. This previous known flightstate is received frombe ATC. Can overwritten by any other flightstate Can be overwritten by any other flightstate Can be overwritten by any other flightstate Additional Information Page 49 of 73 Schiphol Airport CDM Operations Manual Apendix 6: Procedure 4C.1 – Non-In-Block Alert Title Effective since CDM@AMS procedure 4C.1 – Non-Inblock Alert: Update outdated in-block time 9 November 2010 Information Element EIBT, AIBT Description Flight was expected in-blocks after landing but no actual in-block time was received. Airport will coordinate the required update of in-block time. Work Sequence 1. 2. 3. Non-Inblock alert is set when [current_time > EIBT + 10 mins] AND [ALDT is not empty] If flight is in-blocks: AAS to provide AIBT If flight has landed but is not in-blocks: AAS to coordinate update of EIBT, together with LVNL if required The non-inblock alert is reset if [current_time <= EIBT + 10 mins] OR [AIBT is not empty]. Also, the 10 mins difference between current time and EIBT should be considered as a variable and be changeable Additional Information Page 50 of 73 Schiphol Airport CDM Operations Manual Apendix 7: Procedure 4E.1 – Holding Alert Title Effective since CDM@AMS procedure 4E.1 – Indefinite Holding Alert: prepare for diversion 9 November 2010 Information Element IDH Description Scheduled flight to AMS is unable to continue approach and starts holding with unknown expected approach time. Ground Handler and Airline will coordinate to advise cockpit crew on recommended diversion airport. 1. Indefinite Holding alert indicates is set when flight is unable to continue approach (flightstate = IDH) 2. Handler and airline coordinate advise on recommended diversion airport to crew Work Sequence The indefinite holding alert is reset if the flightstate is no longer IDH. Additional Information Page 51 of 73 Schiphol Airport CDM Operations Manual Apendix 8: Procedure 4G.2 – Boarding Alert Title Effective since CDM@AMS procedure 4G.2 – Boarding Alert: Boarding not started 11 May 2011 Information Element BRD, TOBT Description Flight was expected to be boarding at TOBT minus 10 minutes but no flightstate boarding (BRD) was set. Main Ground Handling Agent will check the status of the departure handling and update the TOBT or boarding status if necessary. Boarding Alert applies to scheduled passenger flights from Schiphol. Work Sequence 1. 2. 3. Boarding alert is set when flight has flightstate SCH or INI at TOBT minus 10 mins. Main Ground Handling Agent will check the progress of the departure handling Main Ground Handling Agent will update TOBT or correct boarding status if necessary The Boarding Alert is reset when the flight becomes other than SCH or INI or when TOBT is set to more than current time + 10 min. The 10 min lead-time before TOBT should be configurable. Additional Information Page 52 of 73 Schiphol Airport CDM Operations Manual Apendix 9: Procedure 4J.1 – Flight not compliant with TOBT/TSAT Alert Title Effective since CDM@AMS procedure 4J.1 – Flight not compliant with TOBT/TSAT Alert 14 May 2013 Information Element TOBT, TSAT Description Flight was expected to call within the TSAT window but no Actual Startup Request was received. The TSAT State will be set to expired. Main Ground Handling Agent will check the status of the departure handling and update the TOBT if required. Flight not compliant with TOBT/TSAT applies to all flights from Schiphol. Work Sequence 1. 2. 3. Alert is set when TSAT State is expired is received from ATC Main Ground Handler Agent will check the progress of the departure handling and update the TOBT if required A new TSAT will be issued according to the TSAT update procedure The Flight not compliant with TOBT/TSAT Alert is reset when a TSAT State which is not equal to expired is received. Additional Information Page 53 of 73 Schiphol Airport CDM Operations Manual Apendix 10: Procedure 4K.1 – EOBT/TOBT discrepancy Alert Title CDM@AMS procedure 4K.1 – EOBT/TOBT discrepancy Alert Effective since 14 May 2013 Information Element EOBT, TOBT Description The EOBT and TOBT differ more than 15 minutes (plus or minus). The AO and GH will check to see if the EOBT and/or TOBT are correct. If the EOBT and/or TOBT are not correctly filled then corrective actions should be taken. The EOBT/TOBT discrepancy applies to all flights at Schiphol. Work Sequence Alert is set when the EOBT differs more than 15 minutes from the TOBT. AO has to validate the EOBT and change the EOBT if required GH has to validate the TOBT and change the TOBT if required The EOBT/TOBT discrepancy is reset when a new EOBT or TOBT is received that will place the EOBT and TOBT within a 15 minutes window. Additional Information Page 54 of 73 Schiphol Airport CDM Operations Manual Apendix 11: Procedure 5.1 – ALDT Title Effective since CDM@AMS procedure 5.1 – Update of CDM ALDT 9 November 2010 Information Element ALDT Description The information sharing platform CISS uses 2 sources to determine the CDM actual landing time (ALDT): 1. 2. Work Sequence LVNL ALDT (based on radar data) AAS ALDT (manual entry by APC) Inputs from both sources will overwrite any previously known ALDT. 1. Initial CDM ALDT is empty 2. If ALDT received from LVNL then update CDM ALDT with LVNL ALDT 3. If ALDT received from AAS(APC/Koepel) then update CDM ALDT with AAS ALDT 4. If CDM ALDT updated than distribute to relevant partners & systems Additional Information Page 55 of 73 Schiphol Airport CDM Operations Manual Apendix 12: Procedure 6.1 – AIBT Title Effective since CDM@AMS procedure 6.1 – Update of CDM AIBT 9 November 2010 Information Element AIBT Description The information sharing platform CISS uses 2 sources to determine the CDM actual in-block time (AIBT): 1. 2. Work Sequence LVNL AIBT (based on redline crossing event) AAS AIBT (manual entry by APC) Inputs from both sources will overwrite any previously known AIBT. 1. Initial CDM AIBT is empty 2. If AIBT received from LVNL then update CDM AIBT with LVNL AIBT 3. If AIBT received from AAS (APC) then update CDM AIBT with AAS AIBT 4. If CDM AIBT updated than distribute to relevant partners & systems Additional Information Page 56 of 73 Schiphol Airport CDM Operations Manual Apendix 13: Procedure 7.5 – TOBT Title Effective since CDM@AMS procedure 7.5 – TOBT Updating Procedure 27 August 2018 Information Element Target Off-Block Time Description This procedure describes the logic to create and update the TOBT for departing IFR flights from Schiphol. The first TOBT will be based on the scheduled time of departure. Updates can result from either a delayed inbound flight (autoTOBT) as well as from TOBT updates received from the main ground handling agent at Schiphol and flight plan EOBT and updates of this EOBT. In case of an inbound delay and the landing runway is assigned the TOBT is automatically calculated and updated during the inbound process based on estimated/actual in-block time + minimum turnaround time. This automatic TOBT updating stops when the inbound flight goes in-blocks or when a TOBT is received from the main ground handling agent. A TOBT received from the main ground handling agent will overwrite any automatic TOBT at all times as long as the provided TOBT does not contain a time in the past. A flight plan EOBT received from ATC or updates of this EOBT will overwrite any automatic and manual TOBT at all times as long as the provided EOBT is later than the TOBT. Work Sequence During the aircraft turnaround the main ground handling agent is responsible for keeping the TOBT up to date. The main ground handling agent can “reset” the TOBT to automatic updating (until actual in-block time). In case the flight is cancelled the TOBT shall be removed (blanked). Initial value of the TOBT is set equal to SOBT (schedule departure/off-blocks time) The following applies to outbound IFR flights with a connecting inbound flight In case of a change in EIBT, AIBT or another connecting inbound flight and the landing runway is assigned the TOBT shall be automatically updated by the Airport CDM system with [EIBT/AIBT + MTTT] if the following conditions are met: Page 57 of 73 Schiphol Airport CDM Operations Manual 1. 2. [EIBT/AIBT+MTTT] is later than SOBT and later than EOBT Current TOBT source is not the main ground handling agent In the case that the inbound flight is disconnected from the outbound IFR flight the TOBT shall be automatically updated by the Airport CDM system with SOBT, if the following condition is met: 1. Current TOBT source is not the main ground handling agent In case a TOBT is received from the main ground handling agent the TOBT shall be updated if the following conditions are met: 1. The time value of the TOBT shall not be in the past In case a TOBT-reset (TOBT value is empty) is received from the main ground handling agent and the landing runway is assigned the TOBT shall be: 1. Set equal to SOBT or EOBT, whichever is the latest time, in case there is no connecting inbound flight 2. Set equal to [EIBT/AIBT+MTTT] or SOBT or EOBT, whichever is the latest time, in case there is a connecting inbound flight In case the flightstate becomes CNX: 1. TOBT shall be blanked (empty) Additional Information Page 58 of 73 Schiphol Airport CDM Operations Manual Apendix 14: Procedure 8.2 – MTT Title Effective since CDM@AMS procedure 8.2 – Business Rule: MTT Updating Procedure 23 August 2016 Information Element MTTT Description This procedure describes how the Minimum Turnaround Times (MTTT’s) will be collected, administered and updated for the purpose of the CDM turnaround process for flights at Schiphol. The minimum turnaround time is the time required by the Main Ground Handling Agent for a reduced or quick turnaround for a specific Airline operating a specific aircraft type with a normal payload (passengers / cargo). The Main Ground Handling Agent should agree on the MTTT values with its customers the Airline Operators. The Minimum Turnaround Times will be used by the airport system CISS to perform automatic updates of TOBT based on the in-block time + minimum turnaround time calculation. Two months prior to every operational season (summer/winter) the Main Ground Handling Agent will be asked by the airport (AAS) to provide the MTTT’s for the airlines - aircraft type combinations that they will handle during the upcoming season. In order to facilitate this request the airport (AAS) will provide the ground handler with a list of its current MTTT’s from the airport system. Changed or new MTTT’s will be entered by the Airport (AAS) in the airport database at latest 3 days prior to the start of the operational season. Intermediate MTTT updates can also be requested by the main ground handling agent. This should be done by sending a request in writing indicating the change to the functional application manager of the airport database. Work Sequence The airport system will use default aircraft type MTTT values in the case no MTTT is available for a specific airline aircraft type combination Seasonal MTTT Updates Communication on MTTT’s between Airport and MGHA’s shall be in writing (preferably email). Page 59 of 73 Schiphol Airport CDM Operations Manual MTTT’s shall be specified per airline – icao aircraft type combination 2 Months before the operational season (summer/winter): Airport database (CISS) functional application manager shall send out a request for MTTT updating to the main ground handling agents (MGHA’s) at Schiphol. With this request a list of current MTTT’s for that specific MGHA shall be provided. 1 Month before the operational season (summer/winter): The MGHA’s shall provide an updated list of MTTT’s for the airline – icao aircraft type combinations that they expect to handle for the upcoming season to the Airport database (CISS) functional application manager 3 Days before the operational season (summer/winter): Changed or new MTTT’s shall be entered by the Airport database (CISS) functional application manager in the airport database and confirmed to the MGHA Intermediate MTTT Updates Communication on MTTT’s between Airport and MGHA’s shall be in writing (preferably email). MTTT’s shall be specified per airline – icao aircraft type combination: A MGHA can change existing MTTTs) or add new MTTT’s by submitting a request to the Airport database (CISS) functional application manager at the latest 5 days before the required change. The Airport database (CISS) functional application manager shall inform the MGHA of the reception of the request and shall perform the change or addition of the requested MTTT(s) within 5 days after reception of the request and notify the MGHA when this is done. Default MTTT Values The airport system CISS will use default MTTT values for the automatic updating of TOBT in case no MTTT value has been provided by the MGHA. These default values shall be icao aircraft type specific. Once a year the Airport (AAS) shall review the default MTTT values and perform changes or additions if required Page 60 of 73 Schiphol Airport CDM Operations Manual Additional Information The decision was made to use the minimum instead of the estimate turnaround time for the automatic TOBT update procedure based on the following considerations: An estimated turnaround time suggests that this is a value that was entered specifically for that flight. This is not the case, the turnaround time for automatic TOBT updating is a default value based on a airline-aircraft type combination. A delayed inbound flight normally does not immediately result in a delayed outbound flight because the airline and ground handler will try to make the schedule. This is why in case of a delayed inbound flight the minimum turnaround time is a more realistic value. Page 61 of 73 Schiphol Airport CDM Operations Manual Apendix 15: Procedure 10.5 – TSAT/TTOT Title Effective since CDM@AMS procedure 10.5 – TSAT & TTOT Updating 27 August 2018 Information Element TSAT, TTOT Description This procedure describes the basic principles for the updating of the Target Start-up Approval Time (TSAT) and the Target Take-Off Time (TTOT) within the CDM Collaborative Pre-Departure Sequence Planning (CPDSP) process. The basic principle is that IFR flights are sequenced in order of their earliest possible TTOT, which is a result of TOBT and Variable Taxi Time. The take-off sequence is then optimized taking into account Calculated Take-Off Time (CTOT), runway take-off capacity, SID (Standard Instrument Departure) and WTC (Wake Turbulence Category). From this optimized take- off sequence the TSAT’s are derived. If de-icing is required also de-icing position, deicing time and required waiting time are used in the generation and updating of TTOT and TSAT. Work Sequence The first TSAT and TTOT are set approximately 3 hours before EOBT and will have a limited accuracy. For IFR flights, at EOBT minus 3 hours the first TSAT and TTOT shall be generated by CPDSP. Optimization of the departure sequence: Up to 5 minutes* before TSAT the CPDSP process aims for optimization of the overall departure sequence. This implies that all flights with a TSAT more than 5 minutes into the future are subject to re-planning if the operational conditions or TOBT’s of other flights change. Stabilization of the departure sequence: From 5 minutes before till 5 minutes after TSAT the CPDSP process gives a stabilized TSAT. This is the CPDSP stable zone. TOBT changes of other flights will have no effect on TSAT for flights within this stable zone. TOBT updates outside the stable zone (more than 5 minutes before TSAT) Page 62 of 73 Schiphol Airport CDM Operations Manual When the TOBT is updated the flight will be re-planned in the sequence on the basis of the new TOBT. The resulting TSAT & TTOT will be based on the operational conditions & traffic demand for this new TOBT. TOBT updates within the stable zone (less than 5 minutes before TSAT) When the TOBT is updated and the new TOBT is not later than TSAT, the TSAT and TTOT will not change. When the TOBT is updated and the new TOBT is later than TSAT, the new TSAT is a result of a re-planning with the new operational conditions and TOBT’s of other flights. Missed TSAT When the TOBT is updated after TSAT + 5 minutes (missed TSAT) the new TSAT is a result of a re-planning with the new operational conditions and TOBT’s of other flights. CTOT update In case of a new or updated CTOT the TTOT will be based on the CTOT and thus the TSAT on the CTOT minus variable taxi time *note 5 minutes is a variable, but set at 5 minutes for CDM@AMS Additional Information Page 63 of 73 Schiphol Airport CDM Operations Manual Apendix 16: Procedure 11.5 – Start-Up procedure Title Effective since CDM@AMS procedure 11.5 – CDM Start-Up Procedure 27 August 2018 Information Element TSAT, TOBT Description The CDM start-up procedure is based on a collaborative TSAT planning. Definition of TSAT window: -/+ 5 minutes from TSAT. A flight shall report Ready when it is in TSAT window and fully ready; all handling processes finished and ready for immediate push-back (if required) or taxi. Depending on the time relative to the TSAT window the flight crew reporting Ready, may have different interaction with different results will take place. See section Scenario’s. The availability of the TSAT in the cockpit is a recommendation for correct operation of the procedure. Work Sequence Flight reports Ready: 1. … within TSAT-window: Flight will immediately be planned by ATC for outbound sequence and may expect start-up approval directly or ATC will call back within a few minutes depending on actual operational situation. 2. … before TSAT-window: Flight will be requested to call again within TSAT window. 3. … after TSAT-window: The TSAT of the flight has expired. Flight will be denied start-up approval. Flight shall contact MGHA to update the TOBT and flight shall contact ATC again to report Ready when TOBT update has resulted in an updated TSAT. Additional Information Page 64 of 73 Schiphol Airport CDM Operations Manual Apendix 17: Procedure 12.3 – De-icing procedure Title Effective since CDM@AMS procedure 12.3 – CDM De-icing Procedure 8 October 2015 Information Element DIWT, EDIT, DICS, ADIP Description In the CDM operation, flights are sequenced in the so called predeparture sequence. This sequence also needs to take account of de-icing, both remote & gate. Gate De-Icing: The de-icing company aims to provide the following initial information for a flight as early as possible, preferably no later than TOBT minus 20 minutes, to the CDM Information Sharing Platform: “SPG” for Asigned De-Icing Position (ADIP) Estimated De-Icing Time (EDIT) Required De-Icing Waiting Time at the parkingstand (including technical de-icing) Local CDM only (non-DPI) o EOBT needs to be including De-Icing to prevent Flightplan Suspension Full Airport CDM (DPI) o EOBT need to be close to TOBT (TOBT = excluding De-Icing) Updates are sent when available. This information is forwarded to the ATC system and will result in an update of the TSAT & TTOT to take account of the required deicing time at the gate. Updates of de-icing position, time and required waiting time at the parkingstand will be provided by the de-icing company if required. Remote De-Icing: The de-icing company aims to provide the following initial information for a flight as early as possible, preferably no later than TOBT minus 20 minutes, to the CDM Information Sharing Platform: “SPR” or “Pxx” for Assigned De-Icing Position (ADIP) Page 65 of 73 Schiphol Airport CDM Operations Manual Estimated De-Icing Time (including queuing time at the remote spot) Required De-Icing Waiting Time at the parkingstand (including technical de-icing) Local CDM only (non-DPI) o EOBT needs to be including De-Icing to prevent Flightplan Suspention Full Airport CDM (DPI) o EOBT need to be close to TOBT (TOBT = excluding De-Icing) Updates are sent when available. This information is forwarded to the ATC system and will result in an update of the TTOT and (if required) TSAT to take account of the de-icing time, taxi time and (if required) the waiting time at the parkingstand. Updates of de-icing position, time and required waiting time at the parkingstand will be provided by the de-icing company if required. Work Sequence Cancellation of a de-icing request for a flight should also be provided by the de-icing company by providing a De-ICing Status (DICS) value SPX. In case a flight requires de-icing: 1. The de-icing company aims to provide the following initial information for a flight as early as possible, preferably no later than TOBT minus 20 minutes, to the CDM Information Sharing Platform: Assigned De-Icing Position (ADIP) Estimated De-Icing Time (EDIT) De-Icing Waiting Time at the parkingstand (DIWT) if applicable De-ICing Status (DICS) 2. In case of gate de-icing the ATC system will update TSAT & TTOT in such a way that the earliest possible TSAT will not be before TOBT + EDIT + waiting time at the parkingstand 3. In case of remote de-icing the ATC system will update TSAT & TTOT in such a way that the earliest possible TSAT will not be before TOBT + waiting time at the parkingstand and that the earliest possible TTOT will not be before TSAT + Variable Taxi Time + EDIT 4. Updated TSAT, TTOT and de-icing information shall be provided to all partners via the CDM Information Sharing Platform Page 66 of 73 Schiphol Airport CDM Operations Manual 5. Updates of TOBT before start of gate de-icing or start of taxiing towards remote de-icing position, should also result in reassessment of the De-Icing Waiting Time at the parkingstand and (e.g. in changing weather conditions) of the Estimated DeIcing Time. 6. Updates of required waiting time at the parkingstand by the de-icing company shall be processed until the flight goes offblocks 7. Updates of de-icing location and EDIT by the de-icing company shall be processed until the flight goes airborne 8. Cancellation of de-icing for a flight will be indicated by the deicing company by setting the de-icing status to cancelled (SPX) Additional Information Page 67 of 73 Schiphol Airport CDM Operations Manual Apendix 18: Procedure 13.2 – AOBT Title Effective since CDM@AMS procedure 13.2 – Update of CDM AOBT 22 August 2019 Information Element AOBT Description The information sharing platform CISS uses 2 sources to determine the CDM actual off-block time (AOBT): Work Sequence LVNL AOBT (based on redline crossing event or TAXI flight status) AAS AOBT (manual entry by APC/Koepel) Inputs from both sources will overwrite any previously known AOBT. 1. Initial CDM AOBT is empty 2. If AOBT received from LVNL then update CDM AOBT with LVNL AOBT 3. If AOBT received from AAS(APC/Koepel) then update CDM AOBT with AAS AOBT If CDM AOBT updated than distribute to relevant partners & systems Additional Information Page 68 of 73 Schiphol Airport CDM Operations Manual Apendix 19: Procedure 14.1 – ATOT Title Effective since CDM@AMS procedure 14.1 – Update of CDM ATOT 11 May 2011 Information Element ATOT Description The information sharing platform CISS uses 2 sources to determine the CDM Actual Take-Off Time (ATOT): Work Sequence LVNL ATOT (based on surveillance (radar) data) AAS ATOT (manual entry by APC/Koepel) Inputs from both sources will overwrite any previously known ATOT. 1. Initial CDM ATOT is empty 2. If ATOT received from LVNL then update CDM ATOT with LVNL ATOT 3. If ATOT received from AAS(APC/Koepel) then update CDM ATOT with AAS ATOT If CDM ATOT updated than distribute to relevant partners & systems Additional Information Page 69 of 73 Schiphol Airport CDM Operations Manual Apendix 20: Procedure 15.5 – ASRT Title Effective since CDM@AMS procedure 15.5 – Update of CDM ASRT 18 November 2015 Information Element ASRT Description The Actual Start-up Request Time (ASRT) is the time that the cockpit crew requests start-up for a flight to ATC. This time event is used in the CDM operation to set flightstate Ready (RDY). A flight shall only request start-up within its TSAT window and fully ready; handling processes finished and ready for push-back (if required) or taxi. The ASRT is determined by ATC after request for start-up and sent to the CDM information sharing platform CISS. Work Sequence ATC can delete or update any earlier sent ASRT if e.g. the flight was not ready or for some reason is unable to start push-back or taxi. 1. Cockpit crew can request start-up to ATC when the flight is fully ready; all handling processes finished and ready for push-back (if required) or taxi. 2. ATC will set the ASRT when the request for start-up is received 3. ATC-system will communicate the ASRT to CISS together with the flight state RDY. 4. ATC can update a previously sent ASRT 5. 5. ATC can delete a previously sent ASRT Additional Information Page 70 of 73 Schiphol Airport CDM Operations Manual Apendix 21: A-CDM Rules & Guidelines – A-CDM Rules & Guidelines This document provides the most important CDM rules and guidelines, applicable at Amsterdam Airport Schiphol, with the focus on TOBT and TSAT. Adhering to these rules and guidelines will contribute to an efficient aircraft process. TOBT - Target Off-Block Time: The expected ‘end of ground handling’ time without taking into account pushback truck availability and de-icing. TSAT - Target Start-up Approval Time: The time that pilots shall report ready to ATC with a window of +/- 5 minutes. TOBT A timely and accurate TOBT will generate a more stable and optimal TSAT planning. The TOBT is automatically updated for the connected inbound flight until Actual In-Block Time (AIBT). A manual TOBT update can stop this automatic process. Evaluate the TOBT as soon as possible with an accuracy on the minute. If not possible, work with brackets of 5 minutes. It is advised to evaluate the TOBT at least on the following milestones: o AIBT o Start boarding o TOBT minus 10 minutes It is advised to adjust the TOBT a minimum amount of times to support planning stability (preferably not more than 3 updates). TOBT updates of 5 minutes or more shall be entered in the system even if start-up delay (TSAT minus TOBT) covers the expected ground handling delay. TOBT updates of less than 5 minutes may be entered in the system but should be avoided. Improvements of TOBT shall not be entered in the system after TSAT-6 minutes. TOBT can be set until TSAT-1 minute without triggering a new TSAT calculation. TOBT shall only be set prior to SOBT if ground handling processes are expected to be finished at that time. TOBT and Flight Plan EOBT shall not differ more than 15 minutes. The TOBT shall be updated in case of TSAT EXPIRED. The Flight Plan EOBT shall be updated after TSAT EXPIRED moment + 5 minutes. If Flight Plan EOBT is set to a later time than the current TOBT, the TOBT will be automatically set equal to EOBT. Page 71 of 73 Schiphol Airport CDM Operations Manual TSAT Pilots shall report “Ready” to ATC in TSAT-window (TSAT +/- 5 minutes). Pilots shall only report “Ready” when fully ready for departure, including pushback (if applicable). In case a flight has a CTOT, it is advised to call “Ready” as early as possible in the TSAT-window for optimal use of Slot Tolerance Window (STW) and prevention of Flight Plan Suspension. TSAT and TOBT information is displayed on the VDGS or CDM displays (if available). In case no display is available, CDM information can be retrieved by consulting the following web service: mobile.ehamcdm.nl or contacting the ground handling agent. Page 72 of 73 Welcome to Amsterdam Airport