Unit 1: Management Management · process a leading Manager · department CEO · controlling people individual who is an : of charge in of and other the : Planning management function a : strategies Organizing · and tactics to conditions and systems Leading creating : vision for the a effectively Controlling · : a ⑦ and toward its corrective action if are : guiding training they responsibility goals , i I I I I carry have a over how dim have to by subordinates accomplish organizational goals and power to hire , promote , discipline and employees management is about through systems , efficiency and getting procedures, , processes results controls and structure +) managers look at good at the details supervising , and overall the > the best direction giving and organization together work determining creating organization's to achieve the coaching , and , others to work motivating clear standards determine whether to rewarding objectives, pp for doing a or not an good job , and , below them in the hierarchy of organisation an /haizraiki / information and assistance to line managers : functions authority a objectives people support formal title followed fire +) out and and Manag er 4 or not are specialists who provide The difference between area and other resources needed organization's goals progressing is have direct : Staff managers · people management function that involves establishing taking Line managers everyone and everything organization to achieve the organization · the > and includes in which goals and objectives · certain or a , company a anticipating trends organizational goals and objectives that achieve of and success management function that includes designing the structure of a : tasks resources for the manager responsible senior most performance · group off certain a organizational organizing , , business a Chief Executive Officer - organizational goals through planning accomplish used to and , welcome work well stability as team , are members I Leader +) do not hold > followed by followers +) +) > 1) show management position passion and personal investment in the success of his and her followers have no formal have ability Leadership trust 1) a , , tangible to motivate is about inspiration power , inspire followership effectiveness and Leaders look at the reaching goals through people big picture , welcome change are good at motivating and influencing , and work well alone , Effective ⑦ managers satisfy & > conditions plan tasks for the future organise delegate and coordinate departments command and guide controll the work of qualities others departments intelligence self-confidence determination initiative enthusiastic c... ⑦ 8 i) Vision generating : shared . If of characteristics Mole -vation . leader good a ideas about the way ahead , and then goal) salary praise + 1) Emotional intelligence others 1) Empowering : , in C = commitment to ... appreciation empathy tell getting buy or intuition -> "reading pp" pp what you expect from them , give them the tools needed your beliefs . Learn to listen -) Being trustworthy I taking +) 1) risks and Focus and your behavior should managing change : follow-through : set sense of humour consistent with priorities leaders A be are and poor doing what finishers you have to complete . I many Unit 2: Work and motivation · Motivation : factors that influence Motivation can the behavior of workers be increased by toward monetary : achieving rewards non-monetary rewards introducing ways give job to · job satisfaction : the 3 enjoyment ways a gets from worker motivate workers to effectively job to a - swapping limited time before interesting job enrichment-adding responsibility Theory X : does average person The Motivation is from not like work external factors . Workers (eg : must pay increased · Theory Y : The average person help · workers take is an Maslow's hiearchy of needs by interest their work : a theory dictate leg : are require a specific again the job to make it skill and / more constantly supervised more or they will work workers are paid more for so . give To motivate rewards , , individual's behavior you need incentives to find ( categories physiological ways to of human needs needs needs safety love and belonging needs esteem needs self-actualization needs · Frederick Herzberg's motivation theory : humans have 2 sets of needs for for the basis needs hygiene factors Hygiene factors : the factors that must be present in a human being to be grow psychologically motivational needs/motivators > of needs · the . output ( of motivation which states that 5 an to work more only doing round added tasks that be job good job a and round and swapping tasks satisfaction have done schemes where the internal factors motivated in they workers job enlargement-extra · that feeling be more committed to their rotation task for the goals business workplace to prevent dissatisfaction
