ORGANIZATION DESIGN AND CHANGE GROUP PROJECT BHARAT PETROLEUM CORPORATION LIMITED(BPCL) SUBMITTED BY: GROUP 8 ROLL NO. ADARSH SINGH 173062 TARUN BAJAJ 173115 TULSI KHANDELWAL 173116 UTKARSH SRIVASTAV 173117 VINAY SINGH BAURA 173118 VINAYAK MITTAL 173119 YASH LAMBA 173120 YASHI SINGH 173121 YASHIKA 173122 Table of Contents ORGANIZATION OVERVIEW ............................................................................................ 3 BHARAT PETROLEUM CORPORATION LIMITED (BPCL) ............................................................. 3 BPCL HAS A NUMBER OF KEY STRENGTHS, INCLUDING: ......................................................... 3 BPCL ALSO FACES A NUMBER OF CHALLENGES, INCLUDING: ............................................... 3 BPCL'S RECENT ACHIEVEMENTS:.................................................................................................... 4 IMPACT OF ISRAELI – PALESTINIAN CONFLICT ON ORGANIZATION DESIGN OF BPCL .................................................................................................................................. 5 BIO FUELS BPCL ................................................................................................................................... 5 STRUCTURAL RESTRUCTURING OF BPCL ..................................................................................... 5 INTEGRATION IN ITS DEPARTMENTS USING TECHNOLOGY: ................................................... 6 BUILDING COMPAY CULTURE ......................................................................................................... 6 STRATEGIC PARTNERSHIPS .............................................................................................................. 7 RECOMMENDED ORGANIZATION DESIGN CHANGES ............................................ 7 ORGANIZATIONAL CHANGES: ......................................................................................................... 7 PROPOSED CHANGE TO ORGANISATION STRUCTURE............................................................... 8 RECOMMENDATIONS: ........................................................................................................................ 9 IMPLEMENTATION PLAN ................................................................................................................... 9 REFERENCE ......................................................................................................................... 10 INDIVIDUAL ASSIGNMENTS ........................................................................................... 12 ADARSH SINGH (173062) ................................................................................................................... 13 TARUN BAJAJ (173115) ...................................................................................................................... 16 TULSI KHANDELWAL (173116) ........................................................................................................ 17 UTKARSH SRIVASTAV (173117) ...................................................................................................... 19 VINAY SINGH BAURA(173118) ........................................................................................................ 21 VINAYAK MITTAL (173119) .............................................................................................................. 22 YASH LAMBA (173120) ...................................................................................................................... 24 YASHI SINGH (173121) ....................................................................................................................... 26 YASHIKA (173122) .............................................................................................................................. 28 ORGANIZATION OVERVIEW BHARAT PETROLEUM CORPORATION LIMITED (BPCL ) Bharat Petroleum Corporation Limited (BPCL) is an Indian state-owned oil and gas company. It is one of the Maharatna companies, which are a group of seven central public sector companies (CPSEs) that are considered to be the most strategic and important CPSEs in India. BPCL is headquartered in Mumbai, India and has a strong presence in the Indian oil and gas market. BPCL is engaged in the entire hydrocarbon value chain, from refining and marketing to exploration and production. The company has a refining capacity of 35.3 million metric tonnes per annum (MMTPA) and a marketing network of over 19,000 petrol pumps and 6,000 LPG distributors. BPCL also has a presence in the exploration and production sector, with a portfolio of over 20 blocks in India and abroad. BPCL is a major player in the Indian oil and gas market and plays a vital role in the country's energy security. The company is also a major contributor to the Indian economy, generating revenue of over ₹1 lakh crore in FY 2021-22. Apart from its core business of refining and marketing petroleum products, BPCL has ventured into other areas such as renewable energy, natural gas, and various alternative fuels BPCL HAS A NUMBER OF KEY STRENGTHS, INCLUDING: Strong brand presence Extensive marketing network Integrated business model Financial strength Government support BPCL ALSO FACES A NUMBER OF CHALLENGES, INCLUDING: Competition from private sector players Volatile oil prices Regulatory risks Despite these challenges, BPCL is well-positioned to continue to grow and play a leading role in the Indian oil and gas market. The company has a strong track record of profitability and growth, and it is backed by the Indian government. BPCL'S RECENT ACHIEVEMENTS: 1. In 2021-22, BPCL achieved a record high revenue of over ₹1 lakh crore and a net profit of over ₹10,000 crore. 2. In 2022, BPCL commissioned its new 9 MMTPA refinery in Bina, Madhya Pradesh. 3. BPCL is also expanding its renewable energy portfolio and has set a target of achieving 5 GW of renewable energy capacity by 2030. BPCL is a leading oil and gas company in India with a strong track record of performance. The company is well-positioned to continue to grow and play a leading role in the Indian oil and gas market. IMPACT OF ISRAELI – PALESTINIAN CONFLICT ON ORGANIZATION DESIGN OF BPCL The recent war is having a significant impact on BPCL's organizational design. BPCL is becoming more agile, resilient, and risk-averse. BPCL is also investing more in digital transformation and improving its supply chain management capabilities. These changes are designed to help BPCL better manage the risks and challenges associated with the current war situation. BIO FUELS BPCL: On the Israel-Palestine conflict, Union Minister Hardeep Singh Puri said such crises make the energy transition faster towards biofuel, renewables etc (1). In response BPCL is in the process of setting up three 2G Ethanol Bio-Refineries in the states of Odisha, Madhya Pradesh and Maharashtra. The Bio-Refineries are expected to produce Ethanol 100 KL per day. (2)(3) BPCL is forced to alter its organizational structure in order to make it more flexible and adaptable to shifting market condition To lessen its need for Middle Eastern oil. BPCL has reevaluated its strategy and is more focused on diversification of sources of energy. STRUCTURAL RESTRUCTURING OF BPCL: To handle the effect of the ongoing crisis. The company is focused on streamlining its operations and improving its efficiency., shown by the recent HIERARCHY changes including the appointment of new executives and the reassignment of existing executives. Here are some of the most notable staffing changes at BPCL: Arun Kumar Singh was appointed as the new Director (Refineries) of BPCL. Singh has over 35 years of experience in the oil and gas industry, and has held various senior positions at BPCL. Sandeep Kumar Gupta was appointed as the new Director (Marketing) of BPCL. Gupta has over 30 years of experience in the oil and gas industry, and has held various senior positions at BPCL. Dharmendra Pradhan was appointed as the new Director (Finance) of BPCL. Pradhan has over 25 years of experience in the oil and gas industry, and has held various senior positions at BPCL. Arvind Kumar was appointed as the new Executive Director (Corporate Affairs) of BPCL. Kumar has over 20 years of experience in the oil and gas industry, and has held various senior positions at BPCL. N. Vijaya Gopal was reassigned from the position of Director (Marketing) to the position of Director (Human Resources). INTEGRATION IN ITS DEPARTMENTS USING TECHNOLOGY: In light of the Israel Palestine conflict BPCL has introduced long-linked technology for sequential task interdependence to promote integration in its structure. TECHNOLOGY UPGRADES ON STORAGE & REFINING Upgrades to Mumbai refinery which resulted it to process more than 70 grades of crude. Storage upgrades to all refineries to meet demand MES: Manufacturing Execution System E-TECHNOLOGY SAP – Early adapters of ERP SCADA - Supervisory Control and Data Acquisition Effectively monitors pipelines of >1900 KMs spread across India ASTRONOVA – Apron Fuel Management System for Aviation Gasoline Smart cards, Fleet cards TRANSPORTATION Live GPS tracking for vehicles Smart Fleet™ services Reverse Logistics COMMUNICATIONS Retailing/Consumer services Value First – Mobile platform for dealers Transparency portal – For customers In Out stores BUILDING COMPAY CULTURE BPCL has focused in reinforming its shared valued, with the help of the following initiatives PROJECT ‘ENTRANS’ SAP platform for better value-added service and ease of employee incentives PROJECT ‘CALIBER’ 360-degree feedback system for employee grievances Improved leadership initiatives among employees with learning inputs PROJECT ‘BEYOND TOMORROW’ Value addition and culture development Talent and behaviour enhancing among employees PROJECT ‘CUSECS’ Customer focused initiatives (E.g., “Pure for sure”) STRATEGIC PARTNERSHIPS: The need for secure and stable energy sources BPCL is forming and strengthening strategic partnerships with countries to reduce dependence to Arab oil. Signed Exploration and Production Sharing Agreement with Oman. Acquired 20% stake in exploration block in Australia Acquired 50% stake in Brazil's Encana Brazil Petr oleo along with Videocon Increase its refining capacity at its Kochi refinery from the current 9.5 MTPA to 15.5 MTPA by 2016-17. Various exploration activities through its wholly owned subsidiary Bharat Petro Resources Limited in in Australia, Indonesia, Mozambique, UK, Brazil etc. BPCL in October 2000 acquired 61.65% stake in 3 million metric Tonne Numaligarh Refinery. Expansion of Numaligarh Refinery Limited from 3 million Metric Tonne Per Annum (MMTPA) to 9 MMTPA Commissioned in May 2011, Bina Refinery came up with a Joint Venture with Oman Oil Company with 50% stake of each. RECOMMENDED ORGANIZATION DESIGN CHANGES: Agility, resilience, risk management, supply chain management, digital transformation, innovation, customer focus, and people development should be the main focuses of BPCL's organizational design. These adjustments will assist BPCL in more effectively managing the risks and difficulties related to the current operating environment. ORGANIZATIONAL CHANGES: DIVERSIFICATION OF SUPPLY CHAIN: Develop a more flexible supply chain with alternative energy sources including biodiesel, solar energy, 2G bio-ethanol, hydrogen, to prevent reliance on any single region. OPERATIONAL RESTRUCTURING: To counter this challenge, BPCL must consider strategic organizational changes. This could involve revising pricing mechanisms, exploring alternative energy sources, and enhancing operational efficiency. Implement more robust operational practices such as lean sigma six management and flexible working models to cope with market volatility. STRATEGIC BUSINESS UNITS (SBUS): Establish SBUS for alternative energies, which would operate semi-autonomously to navigate the regulatory and technological challenges unique to this sector. RISK MANAGEMENT ENHANCEMENT: Develop a central risk management unit with the authority and capability to make real-time decisions to mitigate geopolitical risk impacts. HUMAN RESOURCE DEVELOPMENT: Invest in human capital to prepare for the necessary skills in crisis management, international business, and negotiation. Introducing training programs for Risk assessment and identification, Emergency planning and preparedness, Crisis communication etc. Competency Modelling- Recognize competencies and capabilities of employees to bridge gaps through appropriate training and developmental programmes Multi-skilling- Encourage employees to take up initiatives in new technological and managerial areas like Enhanced Fuel Proposition, Add-on Stores, One Stop Truck Shops, Customer relationship management solutions, Tracking Customer Receivables, Monitoring Credit management, Inventory Management etc. PROPOSED CHANGE TO ORGANISATION STRUCTURE: Hybrid structure: Divisional structure and Marketing function directly reporting to the CMD. Divisional structure- Caters rapid expansion by saving efforts on integration aspect. Better control in lieu of rapid expansion. Better accountability of Profits achieved which is required in environment of increasing tie-ups and joint ventures. Direct reporting of Marketing to CMD Customer needs are well communicated to the higher management. Strategy of the organization is well communicated to lower staff and sales force. RECOMMENDATIONS: SHORT-TERM: BPCL should implement crisis management protocols and negotiate contracts that include mitigating supply disruption risks. MID-TERM: The company should invest in strategic partnerships and alternative energy sources, and reevaluate its operational and organizational efficiency LONG-TERM: BPCL must incorporate a continuous review mechanism for organizational design to ensure its structure remains aligned with the rapidly changing external environment. IMPLEMENTATION PLAN: A detailed implementation plan should be developed, with clear milestones and accountability structures, to operationalize the recommended changes. This plan would require a cross-functional task force with executive sponsorship to drive the change management process. The above case study is speculative and serves as a conceptual framework for understanding potential impacts on an organization like BPCL in the face of geopolitical turmoil. An actual assessment would require comprehensive internal data from BPCL and a detailed analysis of the geopolitical situation's developments. REFERENCE 1. India's Net Zero Emissions Target Little Too Long-Term: Hardeep Puri, Outlook Planet (OCTOBER 09 ,2023) https://planet.outlookindia.com/news/india-s-netzeroemissions-target-little-too-long-term-hardeep-puri-news-416078 2. Government’s Ethanol Blending Programme to be a game changer for India https://www.bharatpetroleum.in/pdf/Draft-Press-Release-World-Biofuel-DayV30e0922.pdf 3. BPCL on renewable energy https://www.bharatpetroleum.in/sustainability/bpcl-onrenewable-energy/did-you know.aspx#:~:text=BPCL%20is%20in%20the%20process,maize%20stalk)%20using %20indigenous%20technology. 4. Crude oil deficit to high inflation: How can the Israel-Hamas war impact Indian economy? — Explained, Nitika Prasad, The Mint, 24 October https://www.livemint.com/economy/israelhamas-war-impact-crude-oil-deficit-towider-cad-how-the-middle-east-conflict-can-hit-the-indian-economy11698081267465.html 5. Why is India edgy about Israel's war? The threats that loom over India, The Economics Times , 15 october, https://economictimes.indiatimes.com/news/economy/foreign-trade/why-is-indiaedgy-about-israels-war-the-threats-that-loom-overindia/articleshow/104436341.cms?utm_source=contentofinterest&utm_medium=text &utm_campaign=cppst 6. What Israel-Hamas war means for India’s oil market, Down To Earth , Friday 03 November 2023, https://www.business-standard.com/article/companies/videoconand-bprl-complete-acquisition-of-encana-corp-108091900013_1.html 7. Shaping the Destiny of a Public Sector Enterprise https://www.bharatpetroleum.in/about-bpcl/infoline-detail.aspx?id=infoline/shapingthe-destiny-of-a-public-sectorenterprise#:~:text=Following%20the%20Hydrocarbon%20Vision%20Report,Custom er%20Service%20and%20Customer%20Satisfaction). 8. BPCL arm acquires stake in two Australia shale gas blocks, Economic times , Aug 20, 2010, https://economictimes.indiatimes.com/industry/energy/oil-gas/bpcl-armacquires-stake-in-two-australia-shale-gas-blocks/articleshow/6381952.cms 9. Videocon and BPRL complete acquisition of Encana Corp, Business Standard , https://www.business-standard.com/article/companies/videocon-and-bprl-completeacquisition-of-encana-corp-108091900013_1.html INDIVIDUAL ASSIGNMENTS SUBMITTED BY: GROUP 8 ROLL NO. ADARSH SINGH 173062 TARUN BAJAJ 173115 TULSI KHANDELWAL 173116 UTKARSH SRIVASTAV 173117 VINAY SINGH BAURA 173118 VINAYAK MITTAL 173119 YASH LAMBA 173120 YASHI SINGH 173121 YASHIKA 173122 ADARSH SINGH (173062) MCKINSEY’S 7s FRAMEWORK McKinsey 7S Framework for BPCL Due to Israel-Palestine Conflict STRATEGY: BPCL's strategy should be to maintain its position as a leading oil and gas company in India, while also expanding its operations in the Middle East. The company should focus on developing new technologies to extract oil and gas from shale and other unconventional resources. BPCL should also invest in renewable energy sources, such as solar and wind power. STRUCTURE: BPCL is a vertically integrated company, with operations in exploration, pro duction, refining, marketing, and distribution of oil and gas. The company has a strong presence in the Indian market, with a network of over 15,000 retail outlets. BPCL also has a growing presence in the Middle East, with operations in Oman and Abu Dhabi. SYSTEMS: BPCL has a robust system of controls and procedures in place to manage its operations. The company uses a variety of information technology systems to support its business processes. BPCL also has a strong focus on safety and environmental protection. STAFF: BPCL has a workforce of over 12,000 employees. The company has a strong culture of innovation and continuous improvement. BPCL also offers its employees a variety of training and development opportunities. SKILLS: BPCL has a strong skills base in all aspects of the oil and gas industry. The company has a team of experienced and qualified professionals who are able to manage complex projects and operations. BPCL also has a strong focus on developing new skills and technologies. STYLE: BPCL has a decentralized management style, with a high degree of autonomy given to its business units. The company has a culture of open communication and collaboration. BPCL also has a strong focus on customer satisfaction. SHARED VALUES: BPCL's shared values are: Safety: The company is committed to providing a safe and healthy work environment for its employees and contractors. Integrity: The company is committed to conducting its business in an ethical and honest manner. Customer Focus: The company is committed to meeting the needs of its customers in a timely and efficient manner. Innovation: The company is committed to developing new technologies and products to improve its operations and meet the needs of its customers. Teamwork: The company is committed to fostering a culture of teamwork and collaboration. IMPACT OF ISRAEL-PALESTINE CONFLICT: The Israel-Palestine conflict has a number of potential impacts on BPCL, including: Increased risk of supply disruptions: The conflict could lead to disruptions in the supply of oil and gas from the Middle East, which could impact BPCL's operations. Increased costs: The conflict could lead to increased costs for oil and gas, which could impact BPCL's profitability. Increased reputational risk: The conflict could damage BPCL's reputation, particularly if the company is perceived to be taking sides in the conflict. RECOMMENDATIONS: BPCL should take the following steps to mitigate the risks and impacts of the Israel-Palestine conflict: Diversify its supply chain: BPCL should reduce its reliance on oil and gas from the Middle East by diversifying its supply chain to other regions, such as North America and Africa. Invest in energy efficiency: BPCL should invest in energy efficiency measures to reduce its consumption of oil and gas. Develop a renewable energy portfolio: BPCL should develop a portfolio of renewable energy projects to reduce its reliance on fossil fuels. Engage in dialogue with stakeholders: BPCL should engage in dialogue with its stakeholders, including its employees, customers, and investors, to explain its position on the Israel-Palestine conflict and to address their concerns. By taking these steps, BPCL can mitigate the risks and impacts of the Israel-Palestine conflict and protect its long-term interests. TARUN BAJAJ (173115) The Israel-Hamas war presented both challenges and opportunities for BPCL. By adopting a strategic approach, strengthening its systems, upholding its shared values, fostering a supportive leadership style, investing in its workforce, and cultivating essential skills, BPCL can effectively manage the risks and capitalize on the opportunities arising from this complex geopolitical situation. ELEMENT OF THE 7S MODEL STRUCTURE DESCRIPTION IMPACT ON BPCL DUE TO ISRAEL-HAMAS WAR BPCL is exposed to the risks BPCL's organizational structure associated with the war, such as and its position in the global oil disruptions to oil supplies, price fluctuations, and reputational market damage. STRATEGY BPCL's strategic approach to managing the risks and opportunities associated with the war BPCL should diversify its sources of oil and gas, invest in renewable energy sources, and strengthen its risk management capabilities. SYSTEMS BPCL's systems and processes for managing the risks and opportunities associated with the war BPCL should have robust risk management frameworks, crisis management protocols, and business continuity plans in place. SHARED VALUES BPCL's commitment to human BPCL should maintain its rights, environmental commitment to these values while sustainability, and corporate operating in the context of the war. social responsibility STYLE BPCL's leadership style and its BPCL's leadership should be approach to managing the war transparent, accountable, collaborative, and innovative. STAFF BPCL's employees and their BPCL should invest in training and skills and experience in development programs to enhance managing the risks and its employees' skills in risk opportunities associated with management, crisis response, and the war negotiation. SKILLS BPCL's employees' skills and abilities to manage the risks and opportunities associated with the war BPCL's employees should have a range of skills, including risk assessment, crisis management, business continuity planning, negotiation, and conflict resolution. TULSI KHANDELWAL (173116) McKinsey's 7S framework This management model that identifies seven factors to organize a company in a holistic and effective way. The model includes soft elements (shared values, skills, style, and staff) and hard elements (strategy, structure, and systems). The impact of the Israel- Palestine confliction each of these variables as it pertains to Bharat Petroleum Corporation Limited (BPCL): STRATEGY: The ongoing conflict can significantly affect BPCL's strategy. With the Middle East being a crucial region for oil production, any instability can disrupt BPCL's supply chains, affecting their strategic procurement and pricing models. In response, BPCL might need to: Develop alternative sourcing strategies to mitigate the risk of supply disruptions Re-evaluate their pricing-strategy to accommodate the volatility in oil prices Shift long-term strategy to include a more significant investment in alternative energy sources to reduce dependency on volatile regions STRUCTURE: The conflict could necessitate a change in BPCL's organizational structure. With the increase in uncertainty and risk, BPCL might need to become more agile and responsive to change. This could involve: Decentralizing decision-making to allow for quicker responses to changing conditions. Establishing new departments focused on risk management and geopolitical analysis. Restructuring the supply chain management teams to focus on diversification and alternative sourcing. SHARED VALUES: Shared values are at the core of the 7S framework and define the underlying principles of the organization. The conflict may test BPCL's core values by: Highlighting the importance of sustainability and corporate responsibility, encouraging a move towards greener energy sources. Reinforcing the need for resilience and adaptability as core values within the corporate culture Stressing ethical considerations in sourcing and partnership decisions, potentially leading to a reassessment of alliances and business relations. STYLE: The style of management and leadership within BPCL would need to adapt to the conflict situation. Leadership style impacts how the company responds to crises, so BPCL might need to: Adopt a more participative leadership style to involve more stakeholders in the decision-making process during times of crisis Encourage a culture of flexibility and innovation to quickly adapt to unforeseen supply chain disruptions or market changes Strengthen the internal communication style to ensure transparency and maintain morale during turbulent times. SYSTEMS: Systems refer to the processes and procedures that underpin day-to-day operations. The conflict's impact might be seen in: The need for more robust risk management systems that can predict and mitigate the impacts of geopolitical risks Refined logistic and inventory management systems to handle supply chain volatility Enhanced information systems to provide real-time data on global events affecting the energy market STAFF: The workforce at BPCL would be affected by the conflict in various ways: Staff may need additional training to handle the increased complexity and risk associated with operating in a volatile environment There may be a need to recruit specialists in geopolitical analysis, international trade, and crisis management The morale and engagement of staff may be impacted, necessitating stronger focus on internal communication and HR support systems SKILLS: The skill set required within BPCL would likely shift as a result of the conflict. This could mean: Increased emphasis on risk assessment, crisis management, and strategic foresight skills. Upskilling the workforce in areas of supply chain management, alternative energy sources and global market analysis. Greater focus on negotiation and relationship-building skills to manage international partnerships and alliances. UTKARSH SRIVASTAV (173117) Analysis of the impact of the Israel Hamas war according to the McKinsey’s 7s framework for BPCL: STRATEGY: Diversify the supply chain to reduce dependence on volatile regions. Invest in alternative energy sources to mitigate geopolitical risk. Develop crisis management protocols and risk mitigation strategies for supply disruption. STRUCTURE: Consider the creation of a dedicated division for managing international relations and strategic resource security. Enhance operational efficiency through lean management practices and flexible working models. Explore the establishment of semi-autonomous Strategic Business Units (SBUs) for alternative energies. SYSTEMS: Implement real-time risk analysis systems to monitor and respond to dynamic geopolitical conditions. Strengthen information systems for tracking supply chain diversification and alternative energy investments. Develop human resource programs for skills in crisis management, international business, and negotiation. SHARED VALUES: Ensure that the core values of integrity, sustainability, and ethical behavior remain intact while adapting to geopolitical challenges. Promote a culture of adaptability and resilience in the face of uncertainty. STYLE: Encourage leadership styles that prioritize flexibility, adaptability, and strategic decision-making in response to geopolitical volatility. Foster a culture of quick decision-making and innovation in response to rapidly changing market conditions. STAFF: Invest in training and development programs to equip employees with the skills needed to navigate crisis management, international business, and negotiation. Ensure that employees understand and embrace the company's values and adapt to changing circumstances while upholding those values. SUPERORDINATE GOALS: Establish superordinate goals that emphasize the importance of energy security, sustainability, and the company's role in the global energy marketplace. The suggestions above are aimed at helping BPCL adapt to the impact of the Israel-Palestine conflict and remain resilient in a challenging and dynamic environment, all while upholding its core values and mission in the oil and gas industry. VINAY SINGH BAURA (173118) The Impact of Iseral – Palestine war on BPCL by using McKinsey 7s frame work STRATEGY: BPCL's core strategy revolves around solidifying its position as a leading oil and gas company in India, while simultaneously expanding operations in the Middle East. The company aims to stay innovative by focusing on developing modern technologies for extracting oil and gas from unconventional sources, like shale. Additionally, BPCL is committed to investing in renewable energy, such as solar and wind power, to diversify its energy portfolio. STRUCTURED: As a vertically integrated company, BPCL manages exploration, production, refining, and the distribution of oil and gas. Its footprint in India includes a vast network of over retail outlets. SYSTEM: To manage its operations effectively, BPCL has a robust system of controls and procedures in place. The company heavily relies on various information technology systems to streamline its business processes. Safety and environmental protection remain at the forefront of its operations. STAFF: BPCL fosters a culture of innovation and continuous improvement. The company prioritizes employee development, offering various training opportunities. SKILL: The company boasts a robust skill set in the oil and gas industry, with a team of experienced professionals capable of handling complex projects. BPCL not only emphasizes existing skills but also actively invests in developing new talents and technologies. STYLE: Fostering a decentralized management style, BPCL grants significant autonomy to its business units. Open communication, collaboration, and a strong focus on customer satisfaction are ingrained in its culture. SHARED VALUE: BPCL's shared values centre around safety, integrity, customer focus, innovation, and teamwork. These values guide the company's operations, ensuring a safe work environment, ethical business conduct, and a strong dedication to customer needs and technological advancement. VINAYAK MITTAL (173119) Impact of War on the Variables of McKinsey's 7s Framework: A Case Study of Bharat Petroleum Corporation Limited (BPCL) STRATEGY : War can disrupt operations, supply chains, and markets, forcing companies to change their strategies. For example, BPCL may need to find new sources of crude oil if its existing suppliers are disrupted by war. STRUCTURE: War may require companies to decentralize their decision-making and/or merge businesses or lay off employees to reduce costs. BPCL may need to delegate more authority to its regional offices in order to be able to respond quickly to changes in the market. SKILLS: War may require companies to hire employees with new skills and train existing employees on new skills. For example, BPCL may need to hire employees with experience in crisis management, risk management, and security. SHARED VALUES: War may require companies to emphasize values such as teamwork, cooperation, and sacrifice. BPCL may need to emphasize the importance of teamwork and cooperation in order to be able to respond effectively to the challenges of war. STYLE: War may require companies to become more decisive and agile, and to be more transparent and accountable. BPCL may need to make faster decisions and be more willing to take risks in order to respond to the challenges of war. SYSTEMS: War may require companies to invest in new systems to improve their efficiency and agility, and to change their existing systems to comply with new regulations or reduce costs. For example, BPCL may need to invest in new IT systems in order to be able to track its inventory and supply chain more effectively. STAFF: War may require companies to hire more employees or provide support to employees who are affected by war. For example, BPCL may need to hire more employees in its refineries and distribution canters in order to meet the demand for fuel. IMPLICATIONS FOR BHARAT PETROLEUM CORPORATION LIMITED (BPCL) As a state-owned oil company, BPCL plays a vital role in India's economy. In the event of war, BPCL would need to ensure that it can continue to provide fuel to Indian consumers and businesses. To do this, BPCL would need to: • Diversify its supply chain • Develop contingency plans in case its existing suppliers are disrupted • Invest in new technologies to improve its efficiency and agility • Be prepared to support its employees who are affected by war By taking these steps, BPCL can ensure that it can continue to play its vital role in India's economy, even in the event of war. YASH LAMBA (173120) The impact of the Israel war on the variables of McKinsey's 7s framework on BPCL are as follows: STRUCTURE: The recent conflict has forced BPCL to alter its organizational structure in order to make it more flexible and adaptable to shifting market conditions. For instance, three 2G Ethanol Bio-Refineries are being established by the company. A new crisis management team must be established by BPCL in order to supervise the business's reaction to the war. This group may be in charge of creating and carrying out backup plans, liaising with authorities, and keeping in touch with staff members and clients. STRATEGY: In addition to evaluating its exposure to the conflict and identifying any potential possibilities or dangers, BPCL must reevaluate its strategic priorities. To lessen its need on Middle Eastern oil, the company, for instance, is concentrating more on developing alternative energy sources including biodiesel, solar energy, 2G bio-ethanol, hydrogen. SYSTEMS: It is recommended BPCL focus on implementing new risk management systems in the short term. This is because the Israel war is a complex and unpredictable situation, and it is important for BPCL to be able to identify, assess, and mitigate the risks associated with the conflict. In the medium to long term, BPCL should also develop new supply chain strategies to reduce its reliance on oil from the Middle East and to mitigate the risks of supply chain disruptions. This will help to make BPCL more resilient to future geopolitical events. SKILLS: Through a range of methods, such as official training programs, on-the-job training, coaching and mentoring, and self-directed learning. BPCL should provide training to employees on 1. 2. 3. 4. 5. Risk assessment and identification Emergency planning and preparedness Crisis communication Decision-making under pressure Leadership and teamwork STYLE: The corporate culture of BPCL has changed as a result of the war. The company's current priorities include customer satisfaction, innovation, and agility. In addition to encouraging its staff to come up with fresh concepts and solutions to problems, BPCL is now increasing its investments in research and development. This is demonstrated by the sheer volume of new goods and services that BPCL has introduced recently, including a new line of high-performance fuels and an updated digital customer support platform. These days, BPCL is more concerned with client satisfaction. More customer feedback is now being gathered by BPCL. The introduction of BPCL's new customer support platform makes this clear. STAFF: Recent adjustments to BPCL's workforce in light of recent Israel - Palestine conflict indicates that the business is concentrating on increasing productivity and optimizing its processes. The selection of fresh executives with backgrounds in risk management, customer service, and digital transformation implies that BPCL is also concentrating on becoming more creative and adaptable. The reassignment of current executives implies that building BPCL's talent pipeline is another priority. Given that N. Vijayagopal was moved from Director (Marketing) to Director (Human Resources), it appears that BPCL is dedicated to fostering employee growth and enabling them to realize their full potential. SHARED VALUES: BPCL's recent crisis has led to some changes in the way that the company interprets and implements its shared values. BPCL is now placing a greater emphasis on the following: 1. 2. 3. 4. 5. Customer focus Innovation Operational excellence Sustainability People YASHI SINGH (173121) How the Israel-Palestine war can impact the variables of McKinsey’s 7s framework STRATEGY: Reduce reliance on limited sources – BPCL’s primary goal in this situation should be to enhance resilience by reducing reliance on limited sources. To achieve this, long-term contracts can be signed with multiple crude oil suppliers from diverse regions. Supply chain and Operations - Investments in renewable energy sources will reduce high dependence on fossil fuels. The strategy will adapt to the increased risk of supply chain disruptions and higher operational costs. STRUCTURE: New Division - The internal structure will undergo changes and more efficient, better equipped to handle the risks associated with the ongoing war. New divisions may be created, focusing on alternative energy and risk management, or existing operations streamlined. In particular, a new risk management division should be established to assess and mitigate risks linked to the war. SYSTEMS: Technology and advanced supply chain management systems will be developed, and investments in cutting-edge technologies will drive down operational costs. Real-time tracking and risk assessment – Real time tracking of crude oil and petroleum products implemented to swiftly identify and respond to supply disruptions. This includes the adoption of real-time risk assessment systems, diversification of procurement methods, and technological upgrades. SKILLS: Training and education - Employees will receive training to thrive in this changing environment. This includes education in crisis management, international business, and negotiation. Additionally, they will gain new skills in alternative energy technologies to stay ahead in the evolving environment. STAFF: Hiring more employees with relevant skills - Staffing adjustments will be made to align with BPCL’s strategy and structure. This may involve hiring more employees for newly established divisions or making reductions in other areas to streamline operations. Fresh talent with expertise in risk analysis, international relations, and alternative energy is sought. STYLE: Adaptability - The decision-making style will evolve to foster greater agility, responsiveness, and adaptability. Decentralized, dynamic style and motivation - A shift towards a more dynamic, decentralized approach to decision-making is on the horizon. The organization aims to motivate employees to embrace this style and adapt swiftly to the ever-shifting landscape. SHARED VALUES: A fundamental shift in shared values is in progress, moving towards a culture of adaptability and sustainability. These values will be the driving force behind motivation, inspiring BPCL’s employees to see them as the guiding principles of the organization. They not only reflect the organization's commitment to thriving in dynamic environments but also inspire a sense of purpose among its workforce. The organization's journey towards these values ensures it remains agile and capable of enduring change while simultaneously contributing to a more sustainable and responsible future. YASHIKA (173122) The Israel-Palestine war could have a significant impact on the variables of McKinsey's 7s framework for Bharat Petroleum Corporation (BPCL). STRATEGY: BPCL as a leading oil and gas company in India, has traditionally focused on refining, marketing and distribution of petroleum products. Its strategy has also involved diversification of products. The war could disrupt BPCL's supply chain of crude oil and other petroleum products. BPCL may need to develop a new strategy for sourcing crude oil and other petroleum products. Additionally, the war could lead to a decrease in demand for BPCL's products, hence they may also need to develop a new strategy for marketing its products STRUCTURE: BPCL has a hierarchical structure with divisions and departments dedicated to various functions such as refining, marketing etc. The war could also lead to changes in BPCL's organizational structure. For example, BPCL may need to create a new division to deal with the challenges of operating in a war zone. This division could be responsible for security, logistics, and other critical functions. Additionally, BPCL may need to decentralize its decision-making process in order to be more responsive to the rapidly changing situation on the ground. SYSTEMS: BPCL has a well-established structure for managing, refining operation, supply chain, distribution network etc. They also use information technology systems for the same. The war could also disrupt BPCL's information technology systems. This could make it difficult for BPCL to track inventory levels, manage its supply chain, and communicate with its customers and employees. They may also need to develop new systems. Additionally, the war could increase the risk of cyberattacks on BPCL's systems. SHARED VALUES: BPCL’s core values are integrity, customer focus, innovation and sustainability. The war could also challenge BPCL's shared values. BPCL may need to compromise on its commitment to safety and environmental protection in order to operate in a war zone. The war could lead to an increase in corruption and other unethical behavior hence, they may also need to be more vigilant in preventing corruption and other unethical behaviour. STYLE: BPCL’s leadership style was influenced by a mix of hierarchical decision making. The war could also lead to a change in BPCL's leadership style. BPCL's leaders may need to become more authoritarian in order to make quick decisions in a rapidly changing environment. BPCL's leaders may need to focus more on short-term survival than long-term planning. Overall, the Israel-Palestine war could have a significant impact on the variables of McKinsey's 7s framework for BPCL. BPCL will need to carefully monitor the situation and take steps to mitigate the risks and capitalize on the opportunities that arise from the conflict.