SIGN IN / SIGN OUT
To sign in to Amadeus, you use a unique code or sign. Your sign is created for you by your local security
administrator who can grant attributes to your sign that control the functions you are allowed to use and
the level of security you are permitted to have.
The security administrator may also set your sign so that you have to enter a password when you sign in.
in this case, after entering your password, you sign in with your sign and a duty code. The duty code is
part of the security structure in Amadeus.
Two type of sign modes use in Amadeus are:
1. Sign in to production mode
2. Sign in to training mode
JI
JJ
Sign-in in to first available area, enter
JI2345XY/GS
Explanation:
JI
2345XY
/GS
Sign in transaction code
Agent sign
Slash followed by the duty code
Duty codes in Amadeus are:
AS Agent sell (travel agents only)
CE Customer engineer
GS General sales agent
PD Pre/post departure agent
PR
RC
SU
TR
Programmer
Space control
Supervisor
TTY reject agent
For each terminal there are six work areas. When agents share a terminal, each agent can work
independently in a different area. When only one agent uses a terminal, that Agent can use all six work
areas. The areas are identified as A, B, C, D, E, and F.
Options to Sign-In in Production - JI
Sign-in entry to the first available area:
Sign-in to work area A :
Sign-in to multiple areas:
Sign-in to all work area:
Sign-in with password
Display the status of work areas:
Re-display the Sign-in message:
JI 0000AA / GS
JI A 0000AA / GS
JI A/B/D/F0000AA / GS
JI * 0000AA / GS
JI 0000AA/GS – amadeus1
JD
JB
Options to Sign-in Practice Training
JJ0000AA / GS
Sign-in to Practice Training:
If you have a PNR displayed in a particular area, the system displays the message PNR Present – please
finish or ignore. You must ignore or end transacts the PNR before you can sign out.
The Amadeus system scans all signed-in terminals at 120-minute intervals. If you have not performed a
transaction on your terminal within the last 120 minutes, the terminal is automatically signed out.
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Amadeus Qatar W.L .L
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Amadeus Reservation & Ticketing
Options to Sign-out – JO
Sign-out of the current active area:
Sign-out of the specific area:
Sign-out of multiple work areas, with the same agent:
Sign-out of all work areas:
JO
JO B
JOA/C/F
JO *
Move between Areas:
When you sign in to more than one area, you can move from one to another by entering JM Followed by
the work area you want to Move to. For example:
JMB
If you want to move to another area where more than one agent is signed in to the same Terminal, enter
JMXY
JM and the last two letters of your sign. For example:
Options to Move the work areas – JM / JX
Sign in to another work area:
Move to a specific work area:
Move to a work area by agent Sign:
Suspend a work area temporarily:
JX C
JM B
JM AA
JS
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To display Status of the work areas of Sign-In, Enter: JD
System Response:
ABB244343
AREA TM
A-IN
B-OUT 10
C
D
E
F
Explanation
ABB244343
DOHQR2900
AGY
TM
MOD
SG
DT
LG
TIME
QCAT
ACT
Q
Status
Name
DOHQR2900
MOD
PRD
TRN
PSEUDO CITY:AGY
SG/DT.LG TIME QCAT ACT.Q STATUS
AA/SU.EN 24
30
SIGNED
AA/SU.EN 24
SIGNED
NOT SIGNED
NOT SIGNED
NOT SIGNED
NOT SIGNED
NAME
ALI/S MR
Terminal number
Office id
Pseudo city code as a travel agency
Time since last transaction in this area
Mode- PRD for production, or TRN for practice training
Last two characters of agent sign
Duty code
Language code
System time display (24:24hr clock)(12:12hr clock)
Queue category used for agent sign sortation
Active queue
Active category
Status of PNR (creates, display, modify)
Name of the first passenger entered in the PNR. (This may be
Different from the first passenger name displayed in the PNR)
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OFFICE PROFILE - PV
Every Amadeus terminal is associated to an office id. The office id is structured as follows:
DOHQR2900
Explanation:
DOH
City or airport code for terminal location
QR
Corporate code for airline, travel agency, hotel, car, etc…
2
Corporate qualifier code as travel agency
0 - System user airlines
1 - Participating airlines
2,3- Travel agencies
4 - Hotel provider
5 - Car provider
900
6
7
8
9
- Tour provider
- Surface provider
- Other provider
- Wholesaler
Office number
The office profile is the security record which controls many functional features at office level. An office
profile record is attached to each existing office id. Many transactions check the office Profile for security
reasons. To display your own office profile, enter: PV
To display the office profile for another office, enter:
PV / DOHQR2120 (Office Id)
or
PV / 65209896 (IATA Number)
“ANC” field of the office profile indicates the office has CIP`s to issue tickets as net
Remittance.
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Amadeus Qatar W.L .L
-4Amadeus Reservation & Ticketing
Exercise
Note: Verify that you are not signed to any area
1) How do you Sign- in production Area B/D and F?
2) How do you Move to Area D?
3) Display Your Work status, which area is in first place?
4) Write down your office ID (Training Room).
5) What is your Terminal Address (Training Room)?
6) Which duty code are you working with?
7) How do you re-display the daily Sign-in message?
8) Describe the different components of an office Identification (DOHQR2900).
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9) What is the Telephone Number for office DOHQR2120?
10) How do you Sign-in Practice Training in the first available area?
11) How do you Sign-Out From current work area?
12) How do you Sign-in production for all the areas?
13) How do you Sing-out from Area E?
14) How do you Sing-out from all area in one entry?
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Answers & Suggested Entries
1) JIB/D/Fnnnnaa/SU (nnnn = Numeric, aa= Alphabets)
2) JMD
3) JD – Area B is first place
4) PV – DOHQR2900
5) JD (ABB........... or 58…….)
6) JD (SU =Supervisor or GS=General Sales Agent)
7) JB
8) City Code + Corporate Code + Corporate Qualifier + Office Number
9) PV/DOHQR2120
(PHO =Field of the Profile)
10) JJ nnnnaa / SU
(nnnn = 4 Numeric , aa= 2 Alphabets) JJ0001AA/SU
11) JO
12) JI* nnnnaa/SU
(nnnn = 4 Numeric, aa= 2 Alphabets) JI*0001AA/SU
13) JOE
14) JO*
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AMADEUS HELP
Online help contains a detailed description of all the entries that can be used in the Amadeus central
system. Online help is intended to provide you with the most up to-date support in the use of The
Amadeus central system. The information it contains is immediately updated as soon as functional
enhancement is made to the system. You can display help Information any time, even before you sign in
to the system, by entering: HELP or HE
You can also access help in the following ways:
- By Subject index
- By Transaction code
- By Quick path
The main subject index provides quick paths to various subjects. For example, the fares subject Contains
over 20 pages dealing with various aspects of fares. To access the index for the "Fares” Subject, enter:
HE FARES
The index provides a list of all the pages contained in that subject, and how to get to each page. For
Example, to go to the introduction Page, enter: GP INT
You can display help on every transaction code used in the Amadeus system. To request help for A
HE (transaction code)
Transaction, enter:
HE FQD
For example:
To access help pages, you have a choice of quick path entries, which all begin with: HE
You can find some of these quick paths listed in the main help index, or in the alphabetical index, or within
a page. For example the quick Paths that can be used to access help on ticketing are:
HE TICKETING
HE TICKET
HE TIC
If you make a mistake in an entry, the system displays an error message. If this happens, you can Display
online help for the transaction Code that you entered incorrectly by entering: HE/
If your error involves a multiple element entry, Amadeus displays the help page for the first Transaction
code used in the Entry. The information in a help page usually begins with an example of the basic entry
you can use for that application.
A table of contents follows which lists the sections in the page and indicates how to display them.
For example, to move to the section starting on line 106, enter: MS106
Options for Help Pages – HE
Help on Help :
Help index by letter:
Help on a specific transaction:
Help on a specific topic:
Step-by-step instruction for common tasks:
Help on the last transaction entered:
List of updates to online help:
HE HE
HE A
HE NM
HE PNR NAME
HE STEPS
HE/
HE UPDATES
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AMADEUS INFORMATION SYSTEM - AIS
AIS is a central source of reference information available to all Amadeus users. Some parts of AIS are
updated by Amadeus, others by External providers.
You can display AIS pages at any time, even when you are not signed into Amadeus. If you are working in
Amadeus, you can display AIS and then return to your previous activity.
You can move to the page you want to display by using special short commands called quick paths. For
example, to access the Qatar Airways page enters: GG AIR QR
To display main index of AIS topic enter: GG AIS
Options to Display Amadeus Information Pages
Display main topic list:
Airline in Amadeus: Access Level:
Airline in Amadeus: Function Levels:
List of carriers with origin country:
Amadeus functions supported by a specific airline:
List of airline having their own AIS pages:
Information provided by a specific airline:
Airline's city information:
Information about Amadeus Cars:
Information on a specific car company:
Information about Amadeus Hotels:
Information on a specific hotel chain:
Product announcements in Amadeus:
Weather forecast for a specific city:
Information on specific Airport:
Information on a specific country:
Information from a specific Amadeus ACO:
Information on Amadeus Input & Output codes:
GG AIS
GG PCAL ACC
GG PCAL FUN
GG PCAL AIR
GG PCA LH
GG AIR AIS
GG AIR QR
GG AIR LH NYC
GG CAR
GG CAR ZI
GG HTL
GG HTL SI
GG NEWS
GG WEA JNB
GG APT CDG
GG COU QA
GG AMA QA
GG CODE
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Exercise
1) What is the category, the subject and the page in following transaction:
GGAIREKBAGS?
2) On the day of your departure, can you leave your suitcase at the airport for a few
hours and go to Nice (NCE) city by bus?
3) What is the weather like in Tokyo (TYO) for this week?
4) What is the entry to find out Participating carrier in Amadeus, for example
Gulf Air (GF)?
5) What is the entry to find out Amadeus Qatar (QA) AIS pages?
6) How do you find out Country 2-letters ISO codes?
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Answers & Suggested Entries
1) GG AIR EK –
BAGS –
Transaction Code
Category
Subject
Page
2) GGAPTNCE
GP4 for check the Facilities
GP5 for check Surface Transportation
3) GGWEATYO
4) GGPCAGF
5) GGAMAQA
6) DC Country Name
or
GGCOUA
(A= First Letter of country Name)
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ENCODING AND DECODING
Amadeus uses codes to represent locations, companies, and equipment in the entries you use in
Amadeus and the displays that are Returned to you .Therefore you need to be able to interpret the Codes
you see and use.
The encode and decode transactions allow you to:
1- Display the code for a full name that you enter
2- Display the full name for a code that you enter
3- In some cases, display a full list of codes
You can encode and decode:
Locations (Countries, Cities, States)
Companies (Airlines, Cars, Hotels, Rail)
Equipment (Cars, Aircraft)
To Encode an IATA Name:
DAN (IATA Name)
Examples:
DAN London
DAN Heathrow
To Decode an IATA Code:
DAC (IATA Code)
Examples:
DAC LON
DAC LHR
With 'DAN' (but not 'DAC') you can restrict the display by:
1- Country code or country / state code.
2- Location type, as defined in the legend on DAN displays (A:ARPT B:BUS C:CITY, Etc)
Options to Find Encode and Decode
Encode for Location:
Encode/Decode a country:
Encode/Decode a state:
Encode/Decode an airline:
Encode/Decode an aircraft:
Encode/Decode a Hotel:
Encode/Decode a car company:
Decode City/Airport from three letters code:
List all Airports for City:
Decode an airline 2 letter code:
Decode an airline number:
List the states for a country:
DAN RIYADH
DC QATAR
DNS WASHINGTON
DNA EMIRATES
DNE 747
DNH MARRIOTT
DNC AVIS
DAC LAX
DB NYC
DNA GF
DNA 072
DNS US
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CONVERSION
You can add, multiply, subtract, and divide, as follows:
To Do This
Symbol
Example
Add
;
DF120;25
Subtract
DF30-20
Multiply
*
DF30*3
Divide
/
DF20/2
You can calculate the base fare, total fare, or sales tax by adding a percentage to the base fare, or
subtracting a percentage from the total. For both adding and subtracting, the entry is the same: DF370P10
You can use the DD transaction as:
A calendar: To display days of the week, dates, and the number of days between different dates.
A clock:
To display the time at different locations, time differences, and elapsed Flight times.
To display the day of the week for a specific date in the current year, enter, for example: DD31DEC
System response:
MON31DEC07
To display the day of the week for a specific date in another year, specify the year, enter: DD 02FEB 05
System response:
WED02FEB05
To display the system date, enter: DD
System response:
System Time is 0946/0946A on THU15MAR07
You can display the following times:
1- The current time for anywhere in the world
2- The time difference between any two locations
3- The time in one city relative to another
4- The elapsed flying time between two cities
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Current time in another city and difference between that city and your own, enter: DD LON
Time in another city compared to a specified time to another city, enter: DDLON1800/NYC
To display the elapsed flying time between two cities, enter for example: DDPAR1335/LAX1720
Explanation:
DD
PAR
1335
/
LAX
1720
Transaction code
Code for city of departure
Departure time
Separator
Code for city of arrival
Arrival time
To display the date for a specific city, enter, for example: DD SYD
System response:
SYD Time Is 2049/ 849P on FRI16MAR07
SYD is 10HRS 00MIN Later
To display a date a specified number of days after a given date, enter, for example: DD25JAN/30
System response:
SAT24FEB07
To display a date a specified number of days before a given date, enter, for example: DD25FEB/- 30
System response:
FRI26JAN07
You can combine the last two entry types to calculate a series of dates before and/or after the Specified
date. For example, enter: DD18FEB/-7/7/30
System response:
SUN11FEB06/SUN25NOV06/TUE20MAR06
To display the number of days between two dates, enter, for example: DD14JUL/25DEC
System response:
164
Options
Calculate Percentage:
Calculate time Difference between two Cities:
Time for Specific City:
Compare Two Cities Time:
Number of Days after Date:
Number of Days before Date:
Day of the week for the Date:
DF 950 P 10
DD PAR/NYC
DD SYD
DDNYC1800/LON
DD12DEC/27
DD12DEC/-14
DD25DEC
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Exercise
1) How many cities in the World are called London?
2) How many cities in the world are having an airport called London?
3) How many Airports in London (LON) city?
4) Display all cities having an airport and called Paris in the USA?
5) If you want to go to Washington DC in the US, which code are you going to use to
request a flight availability display?
6) If you want to go to Antibes, in which airport do you need to land?
7) What is the local currency code for South Africa?
8) What is the name of the state SK in Canada?
9) What is the name and the country of origin of airline B2?
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Answers & Suggested Entries
1) DAN LONDON and DAN LONDON/S ( Total 8)
2) DAN LONDON/A (Total 2)
3) DAC LON (Total 6)
4) DAN PARIS/US
5) DAN WASHINGTON (WAS =City Code)
6) DAN ANTIBES Than DAN ANTIBES/S (Nice is Closet Airport)
7) DC SOUTH AFRICA (ZAR is South Africa Rand)
8) DNS CASK (2Letter Country Code & 2 Letter State Code)
9) DNAB2 ( Belavia) Than GGPCALAIRB (Belarus is Country)
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Amadeus Qatar W.L .L
- 16 Amadeus Reservation & Ticketing
Exercise
1) If Fare of QAR 950.00 includes a 10% tax, what is the base fare amount?
2) On which day of the week falls your Birthday this year?
3) Your customer is flying on Dcember15TH. You need to issue the ticket at least 10
days in advance and fare allows a maximum stay of 45 days. Before which date do
you need to issue the ticket and book the Return flight?
4) When it is 18h00 in Tokyo (TYO), what time is it in Miami (MIA), what is the time
difference between both cities?
5) If you rent a car in the US, the maximum speed authorized on a motorway is 55 Miles
an hour. How many kilometers an hour is this?
6) In France, in May, the Temperature is around 20 degrees Celsius. To how many
Fahrenheit does this corresponds?
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- 17 Amadeus Reservation & Ticketing
Answers & Suggested Entries
1) DF 950 P 10
2) DD ddmmm (dd = 2 Numeric Date, mmm=3 Alphabets of Month)
3) DD15DEC/-10/45
4) DDTYO1800/MIA
5) DKMK55
6) DKCF20
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AMADEUS AIR
Amadeus Air provides airline Schedule and availability information for flight that have seats available for
sale. Availability and schedule displays contain flights for airlines that have a sales agreement with
Amadeus.
Airlines can have the following access levels with Amadeus:
/
Amadeus access: both Amadeus access update and Amadeus access sell.
:
Amadeus Access Update: provides real-time schedule updates and, when Numeric
Availability' is supported, last Availability from Amadeus principal displays.
.
Amadeus Access Sell: fully secured sale (HK) for each seat.
*
Direct Access: real-time link to airline system to display accurate availability
(Blank) Standard Access: flight availability and schedules updated weekly. Message sent to
Airline at end of transaction.
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- 19 Amadeus Reservation & Ticketing
AVAILABILITY:
An Amadeus availability display shows all flights with at least one seat available for sale or Waitlist, for all
airlines which have sales agreement with Amadeus. Based on the transaction code and parameters you
use to request the display.
SCHEDULE:
An Amadeus schedule display shows all flights operated by all airlines who submit schedule Information to
Amadeus, for airlines that have a sales agreement with Amadeus, availability status codes are shown for
each class of service, regardless of whether seats are Available, availability Status codes are shown for
each class of service, regardless of whether seats are available. The schedule display also shown flown
flights availability and schedule displays include flights up To 361days in the future (less for some airlines)
And up to 3 days in the past are stored in the system. Flights in the past are shown in an availability
display without availability status Codes.
Transaction code for a neutral availability (AN) or neutral schedule (SN) display. To request A different
type of display, replace AN or SN with any of the following:
AA or SA
For A display by arrival time
AD or SD
For A display by departure time
AE or SE
For A display by elapsed travel time
BY NEUTRAL DISPLAY:
A neutral display (AN or SN) shows flights departing up to one hour before the departure time you specify.
If you do not specify A time, the display includes flights departing up to one hour before The current time
(for the current date) or flights departing from 0000 (midnight) on The day of departure (for a future date).
BY DEPARTURE TIME DISPLAY:
A display by departure time (AD or SD) shows flights in order of departure and starts with flights departing
up to one hour before the time you specify. If you do not specify a time, the display starts with flights
departing up to one hour before the current time (for the current date) or flights departing from 0000 (mid
night) on the day of departure (for a future date).
BY ARRIVAL TIME DISPLAY:
A display by arrival time (AA or SA) shows flights in order of arrival and starts with flights arriving up To
one hour before the time you specify. If you do not specify a time, the display starts with flights arriving up
one hour before the current time (for the current date) or flights arriving from 0000 (Mid night) on the day of
arrival (for a future date).
BY ELAPSED TRAVEL TIME DISPLAY:
A display by elapsed travel time (AE or SE) shows flights in the order determined by the following
calculation: the actual elapsed flight Time (including stopover and connecting time) plus the time between
the departure time you specify and the actual departure time of the flight. For example: Assuming you
specify a departure time of 1600, the following table shows the order in which four flights would appear on
the availability or schedule display.
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- 20 Amadeus Reservation & Ticketing
-----------------------------------------------------------------------! Flight
! Elapsed
! Elapsed time
! Display
!
! Departs
! Flight time
! From 1600
! Order
!
-------------------------------------------------------------------------------! 1630
! 5hrs 45min
! 6hrs 15min
! Second
!
! 1700
! 5hrs
! 6hrs
! First
!
! 1800
! 4hrs 30min
! 6hrs 30min
! Third
!
! 1900
! 4hrs
! 7hrs
! Fourth
!
---------------------------------------------------------------------------------
The order of flights described below applies to all types of availability and schedule display for European
Union regulations except USA.
1.
Non-stop flights, by departure time (earliest to latest)
2.
Direct flights, by elapsed flight time (shortest to longest)
3.
Flights with an equipment change en route and connections by elapsed flight time
Two and three segment connections, online connections, and interline connections are not sorted.
European Union regulations apply in most Amadeus market except the US ACO.
OPTIONS:
To request an availability or schedule display
For One-way routing, enter for example:
AN 11JUL DOHDXB
SN 11JUL DOHDXB
For Specific Time, Enter for Example:
AN 11JUL DOHDXB 0900
SN 11JUL DOHDXB 0900
For Specific Carrier, Enter for Example
AN 11JUL DOHDXB / A QR
SN 11JUL DOHDXB / A QR
AN 11JUL DOHDXB / C F
For Specific Class, Enter for Example:
SN 11JUL DOHDXB / C F
AN 11JUL DOHDXB / K F
For Specific Cabin, Enter for Example:
SN 11JUL DOHDXB / K F
For Specific Transit point (Via), Enter for Example: AN 11JUL DOHDXB / X AUH
SN 11JUL DOHDXB / X AUH
One or more than one option combination, Enter for Example:
AN 11JUL DOHDXB 0900/ X AUH / A GF / C F
SN 11JUL DOHDXB 0900/ X AUH / A GF / C F
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- 21 Amadeus Reservation & Ticketing
Direct Access
Direct access provides you with direct access to the reservation systems of major airlines. Using standard
Amadeus entries, you can obtain current information on availability of seats through a real Time link
between Amadeus and the airline. By accessing the airline's reservation system directly, you can see the
last seat available on a flight, without the airline rejecting the booking after end transaction. Flights can be
sold even if they are on request, or show a waitlist status on other types of Amadeus display. You can see
up to maximum of 26 classes of service in a direct access display. All Amadeus users can directly access
the inventory systems of the Airlines that have a direct access agreement with Amadeus. Link between
Amadeus and the airline inventory system for 3-minutes only. When you know that the airline has a direct
access agreement with Amadeus, enter the number 1 Followed by the two-letter airline code.
You can only use the availability-by-departure time (AD) Transaction code. Enter, for example:
1EKAD12SEPDOHDXB
or
Display Amadeus availability and apply change entry for specific line number of airline required. For
example EK846 on line number 4 of Amadeus Display Screen, Enter: ACL4
System Response:
21
EK842
22
EK844
F9
V9
F9
V9
Y9
T9
Y9
T9
B9
H9
B9
H9
Q9
S9
Q9
S9
K9
DOH DXB 0940
0940
0 777
K9
DOH DXB 1300
1300
0 777
Direct Access Availability Starts with Line 21
Scrolling entries are used to request additional displays within the same period of availability or schedule
display.
MD or MB
Moves To A Subsequent Screen
MU or MT
Moves To A Preceding Screen
MD
Move Down
MB
Move Bottom
MU
Move Up
MT
Move Top
MN
Moves Next Day
MY
Moves Previous Day
MPAN
Redisplay Last Availability cleared Screen
MPSN
Redisplay Last Schedule Cleared Screen
Modifications to a current display can be made by entering the transaction code for change – AC
(availability change) or SC (schedule change) combined with the new information for the area to be
modified. Multiple changes can be combined in a single transaction,
If they are entered in the following sequence:
AC 15JUN
or
SC 15JUN
Date Period
Only Origin City
AC MUC
or
SC MUC
Only Destination City
AC //MIL
or
SC//MIL
City Pair
AC MUCMIL
or
SC MUCMIL
Specific Carrier
AC /AEK
or
SC /AEK
After 2 Days
AC 2
or
SC 2
Before 3 Days
AC -3
or
SC -3
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TIMETABLE
Timetable displays can be requested using the following transaction codes:
TA
TD
TE
TN
By Arrival Time Order
By Departure Time Order
By Elapsed Time Order
By Neutral Order
Options:
Weekly timetable
Weekly timetable from specific date
Weekly timetable for specific carrier
TNDOHCAS
TN01JULDOHCAS
TNDOHCAS/AQR
FLIGHT INFORMATION:
FLIFO is flight information stored and displayed in Amadeus. It provides the most up-to-date planned and
operational information about a particular flight both before and after departure. The information available
in FLIFO is provided to Amadeus by the airline.
Flight information is available for airlines that have a sales agreement with Amadeus. If you request FLIFO
for a flight operated by another Airline, the system displays an error message telling you that flight
information is not available.
You can display FLIFO by specifying the flight number, or with short-cut entries from the PNR, Availability,
or Schedule displays. This entry is used to display the latest known operational details of the flight.
To request flight information for a specific flight today, enter, for example: DO QR620
For a specific date, enter for example: DO QR620/12JUL
Options:
From availability / schedule displayed:
From PNR segment:
By Flight Information
DO2
DO2
DOBA124/12JAN
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EXERCISE
1) What are the two main differences between an availability display and a schedule
display?
2) What is the entry to display all Non-participating carriers between Chicago (CHI) and
Detroit (DTT) on December 12th?
3) The flights in Amadeus display are always ranked in a specific order For European
Union Display. What is it?
4) How long does it take before you loose the link with an airline's own system after
having requested a Direct Access display?
5) Where can you find information about the frequency of flights for a given city pair?
6) Give the Amadeus short-cut entry to perform the following requests:
(a) Change AN display to request GF flights only.
(b) Change AN display to request Return Flight 3 Days later
7) Where can we find information about the type of meal served by Class of service?
8) Do you see last-seat availability on the display shown below? Where? Which other
screen would you look at to find out the access levels supported by GF?
1 GF 531 F7 A7 J7 C7 Y7 H7 K7 / DOH BAH
M7 L7 Q7 V7 X7
0900
0940 0.320
0:40
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Answers & Suggested Entries
1) In a Schedule display you find fully booked flight and classes you can also find
Airline with no sales agreement with Amadeus if you specify option/AXX (XX= airline
code) or /AYY in the end of your entry.
2) SN12DECCHIDTT/AYY
3) To comply with
Non-Stop Flights
Direct Flights
Connections Flights
4) 3 Minutes (Airline inventory allow protocol to protocol link)
5) In a Time Table Display (TN)
6) (a) AC/AGF
(b) ACR3
7) In a flight information Display (DO)
8) Yes, There is a “/ ” before the departure city.
The other Screen get the information about the GF level of access is (GGPCAGF)
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PASSENGER NAME RECORD (PNR)
A passenger name record (PNR) contains the details of a passenger's reservation, and other information
related to passenger’s trip. Each PNR consists of a collection of information items called elements. A PNR
can contain a maximum of 999 elements but it must contain the following five mandatory elements:
- Name element
a passenger name
- Itinerary element
a booking for a flight or other service
- Contact element
a telephone number, or contact information for the person making
the booking
- Ticketing element
an indication of the arrangements for issuing a ticket for the Booking
- Received from element
The Name of the person who has mad the booking
After you have entered the five mandatory elements, you can use an end transaction entry to file the
record in The Amadeus central system. When a PNR is filed in the system, it is assigned a six- character
code called a record locator which you can use to retrieve The PNR
NAME:
The Name Entry Is Used:
- To Insert Names for Individual Passengers into A PNR during Creation
- To Add Individual Name Elements for a Group
At least one name element is mandatory for the creation of a PNR and to end transaction on a retrieved
PNR.
1 - Single Passenger
To enter a name element for a single passenger, you enter the transaction code NM followed by followed
by the passenger's surname, a slash, and the given name or initial. You can also add a title, preceded by a
space. NM1ALNASSAR/JAFFER MR
Response:
1. ALNASSAR/JAFFER MR
Note: The surname must contain a minimum of two characters and can contain up to 59
Characters. The system uses the passenger type codes for fare pricing and to create OSI or SSR
elements that identify the status of certain passengers.
In general, you can enter only one type code per passenger. The exceptions are the infant and id codes,
which you can combine with other type codes. You enter the passenger type code between parentheses
immediately after the first name or title.
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Here is an Example Entry: NM1JONES/TOM(YTH)
The passenger type code YTH indicates that the passenger is a youth.
For child passengers between the ages of 2 and 11, you must use the type code CHD. When you enter
CHD, the system generates an OSI element to inform the airline that the passenger is a child and is to be
treated accordingly, enter, For example: NM1ALEMADI/YASIN(CHD)
Response:
1. ALEMADI/YASIN(CHD)
2 OSI YY 1CHD
Multiple Passengers with Same Surname:
If several passengers with the same surname are travelling together, then you only need to enter the
surname once. This is useful for Family parties, etc.
Enter NM followed by the number of passengers sharing the surname, followed by a slash and the given
name and title of each Passenger, with each passenger separated by a slash.
For example, enter: NM3ALNASSAR/JAFFER MR/MARIYUM MRS/NOORA MISS
Response:
1.ALNASSAR/JAFFER MR
2.ALNASSAR/MARIYUM MRS
3.ALNASSAR/NOORA MISS
Multiple Passengers with Different Surnames:
Multiple surnames, with the individual passenger name for each, can be entered in a single entry. The
transaction code NM is required only at the beginning of the entry or we can enter multiple surnames with
using; in the end of every title.
Entry: NM1ALSAAD/BADER MR1ALNASSAR/JAFFER MR
or
NM1ALSAAD/BADER MR;NM1ALNASSAR/JAFFER MR
Response:
1.ALNASSAR/JAFFER MR
2.ALSAAD/BADER MR
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Passenger with Infant:
There is a special passenger type code (INF) for infants travelling with an adult passenger.
This type code is exceptional as it is entered with the accompanying adult passenger.
1- Infant with Same Family Name:
Entry: NM1ALEMADI/NOORA MRS(INF/ NASREEN/16)
Response:
1.ALEMADI/NOORA MRS(INF/NASREEN/16)
3 SSR INFT EK NN1 ALEMADI/NASREEN 16MTHS/S2
2- Infant with Different Family Name:
Entry: NM1ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16)
Response:
1.ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16)
3 SSR INFT EK NN1 ALNASSAR/NASREEN 16MTHS/S2
Options:
Single Passenger:
Multi Passengers, same surname:
Multi Passengers, different Surname:
Child Passenger:
Infant, same surname as Adult:
Infant, different surname as Adult:
NM1ALKULAIFI/ALI MR
NM2ALKULAIFI/ALI MR/NORA MRS
NM1ALKULAIFI/ALIMR;NM1ALKULAIFI/NORSMRS
NM1ALKULAIFI/JAFFER MR (CHD)
NM1ALKULAIFI /NORA MRS (INF/NASIR/10)
NM1ALKULAIFI/NORAMRS (INFALNAIMI/NASIR/10)
SELL:
An itinerary element can be a flight, hotel, car or ground transportation element. Each individual itinerary
element is called segment. A PNR can contain up to99 itinerary elements in the PNR, the itinerary element
follows the Name, and is number consecutively.
- Direct sell (long entry)
- Sell from availability (short entry)
Each time you make a sell entry, the system displays the response as an element in the PNR with the
appropriate action code for the Airline’s sales agreement with Amadeus.
When you know all the details for a specific flight, you can book a seat using a long sell entry. A long sell
entry is also called a direct sell entry. The long sell entry does not refer to an availability or
or
SSQR001B10DECDOHLHRNN4
schedule.SSQR001B10DECDOHLHR4
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Explanation:
SS
QR001
B
10DEC
DOHLHR
4 or NN4
Segment Sell Transaction Code
Airline Code and Flight Number
Class of Service
Departure Date
Origin and Destination Airport Codes
Number of Seats Requested
When you have availability or schedule display on your screen, you can make a short Sell segment entry
directly from the display.
The availability display below illustrates the short sell Entry:
** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB
** ** IC/HI/CP ** ** GR8 RATES AT SELECTED LONDON HOTELS **
** ** ALL RATES IN GBP*PER ROOM/PER NIGHT **
>GGHTL6CNEWS
1
QR 005
2
QR 001
F6 A5 J9 D9 I0 Y9 B9 /DOH
LHR 3
L9 Q9 K9 T9 V9 W9 H0
F9 A9 J9 D9 I0 Y9 B9 /DOH
LHR 3
L9 Q9 K9 T9 V9 W0 H0
98 SU 12DEC 0000
1150
1640
0/332
1300
1750
0/332
7:50
7:50
To sell one F class seat for QR001, Enter: SS1F2
Explanation:
SS
1
F
2
Segment Sell Transaction Code
Number of Seats
Class of Service
Availability or Schedule Line Number
Here are some examples of entries you can make when you want to book connecting flight in a different
class of service:
1- Book 3 seats in M class on the first segment and C class on the second segment, both segments on
line 4 of availability display, Enter: SS3MC4
2- Book 3 seats in M class on the first segment, C class on the second segment and F class for third
segment, all segments on line 4 of an availability Display, Enter: SS3MCF4
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CONTACT - AP
A PNR must include a contact element (to indicate where passengers can be contacted) before you make
an end of transaction during PNR creation or after PNR retrieval. Every passenger in the PNR must be
covered by a contact element. A PNR can contain a maximum Of 127 contact elements & the contact
element consists of the transaction code AP, followed by 1-90 characters of free-flow text. For example,
enter: AP DOH 4667579 – H
Explanation:
AP
DOH
4667579
-H
Contact Transaction Code
City code of the Telephone Number
Telephone Number
Dash, followed by the telephone location indicator
In addition to telephone contact elements, you can enter e-mail contact elements.
For e-mail: APE- abc@abc.com
TICKET ARRANGEMENT:
A ticketing arrangement element, also referred to as a TK element must be included in the PNR to indicate
the status of the ticket Issuance for all passengers in the PNR. The ticket arrangement element must be
present in a newly created or retrieved PNR before end of transaction is accepted by the system. The
maximum number of active ticketing arrangement elements for each PNR is 127.
Basic entry for ticket arrangement: TKOK
Where TK is transaction code for ticket arrangement
OK
Tickets have been issued (no queue placement)
TL
Ticket time limit is used to request ticket issuance on a specific date and time, and
In your office or in another location. Automatic queue placement to queue 8, Category C1.
XL
This identifier enables the itinerary to be automatically cancelled when the date
entered in the TK Element is reached. THE system automatically cancels the Itinerary (XI)
and ends transaction (ET). The cancellation takes place at local date and time.
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RECEIVED FROM:
The received from (RF) element indicates who has instructed you to make or update a reservation. The RF
Element is mandatory. After you create or modify a PNR, you cannot file the PNR unless an RF element is
Present. The RF element only appears in the PNR during the current session and is recorded in PNR
history when the PNR is filed at the end of transaction.
The basic received from entry consists of the transaction code RF followed by the name of the responsible
person. You can enter the name in any format. The RF element can contain a maximum of 69 characters,
including spaces.
Basic Entry for Received From: RF MR ALNASSAR
Explanation:
RF
MR ALNASSAR
Received from transaction code
Free flow text
END TRANSACTION:
When you have entered the five mandatory elements to create a PNR, you must end transaction to the
record in the system. To file and close the PNR, enter: ET
System Response:
END OF TRANSACTION COMPLETE - (6- Character Record Locator)
To end transaction and redisplay the PNR on your screen, enter: ER
With one entry you can end transaction and change advice codes in the PNR. This entry changes advice
codes in the Air, Hotel, Car, and auxiliary segments, and SSR elements.
Elements that contain the codes NO, UN, and UC are transferred to the history section of the PNR. In
addition, associated elements, such as the FA or FB element, are updated or removed from the PNR as
appropriate. Enter: ETK
With one entry you can end transaction and change advice codes, and redisplay the PNR. This entry
changes advice codes in the Air, Hotel, Car, and auxiliary segments, and SSR elements.
Elements that contain the codes NO, UN, And UC are transferred to the history section of the PNR. In
addition, associated Elements, such as the FA or FB element, are updated or removed From the PNR as
ERK
appropriate. Enter:
Note:
Please cancel all ‘’HX’’ segments from the Amadeus PNR. If failed to remove
‘’HX’’ segments from the PNR, airline may raised ADM’S to travel agency.
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IGNORE:
The ignore entry disregards all entries made during the current PNR session. During PNR creation, the
ignore entry removes any record of the PNR from the system. Any entries that are on the screen remain
until the screen is cleared. Basic Entry : IG
System Response:
-IGNORED-IGNORED-ABC123
For a newly created PNR
For a retrieved PNR
When you want to ignore current updates to an existing PNR and have the PNR redisplay on your screen
in its original form without any modification, enter: IR
CANCELING
PNR elements are divided in to three categories:
-
Name Elements
Flight Segments
Other
You make the cancel entry (XE) to move single or multiple active elements from the face of a PNR to PNR
history. When you cancel an itinerary element, a message is sent to the vendor(Air Line, Car, Hotel, etc.).
To cancel Element on line 2 , enter: XE 2
You make the cancel itinerary entry (XI) to cancel all active itinerary elements of the PNR: XI
You cancel Seat request element on the line 6: SX6
RETRIEVAL
The retrieve PNR transaction is used to retrieve and display an active PNR or to redisplay a PNR during
the current session.
A travel agency can retrieve:
- All PNRS for which the agency or another office defined by security has responsibility
- Containing PTAS that it created
- That other offices in the same chain created
Retrieving A PNR by Record Locator:
All agents can retrieve PNRS for which they are responsible, or for which an EOS agreement is in place,
by entering: RTW4RQL4
Explanation:
RT
W4RQL4
Transaction Code
Record Locator
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This entry is limited to the office with responsibility for the PNR. For an exact search, enter the full name.
For example: RT/SMITH/J
Explanation:
RT
/SMITH/J
Transaction Code
Slash followed by name or group name
Retrieve PNR For Partial Name or Alphabet, Enter:
Explanation:
RT
/S
RT/S
Transaction code
Slash followed by partial name or alphabet
Retrieving A PNR from A Name List:
To display a PNR from a list displayed by another retrieval entry, enter: RT2 (2 Is the Reference Number)
To redisplay the list before or after modifying the displayed PNR, enter: RT0
Retrieving A PNR by Flight Number & Name:
To Display a PNR by Flight Number and Name, Enter: RTQR001/23DEC-ALNASSAR
Explanation:
RT
QR001
/23DEC
-ALNASSAR
Retriever transaction code
Flight number
Slash followed by date
Dash followed by passenger name
Retrieving a PNR by Flight:
The PNRS that have been created for a specific flight on a specified date. Only the PNRS that you are
allowed to retrieve individually appear in the list. To list all PNRS for A flight on a Specific date, enter the
date after the flight number. For example: LM/BA902/10JUN/LHRFRA
Explanation:
LM
/BA902
/10JUN
LHRFRA
Transaction Code
Slash followed by the airline code and flight number
Slash followed by the date
Origin and Destination Airport codes
Retrieving A PNR from A Search by Flight Display:
You can retrieve A PNR from A search by flight display using the transaction code LM followed by the line
number for the PNR in the Display, for example: LM002
To redisplay the search by flight display, enter:
LM0
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STEPS TO CREATE A PNR
Following are the steps to create a PNR.
1-Display the Availability (AN/AD/AA/AE):
System Response:
AN15JUNDOHDXB
** AMADEUS AVAILABILITY - AN ** DXB DUBAI.AE
1
QR 102
2
EK 848
3
QR 100
4
EK 842
F9
Q9
F4
B4
F9
Q9
F4
B4
P9
K9
A4
K4
P9
K9
A4
K4
A5
H9
J4
Q4
A0
H9
J4
Q4
Y9
V9
C4
H4
Y9
V9
C4
H4
B9
T9
Y4
L4
B9
L9
W9
W4
T4
L9
130 FR 15JUN 0000
M9 /DOH
DXB 1
0050
0255
E0/320
1:05
M4 DOH
V4
M9 /DOH
DXB 1
0345
0545
E0/332
1:00
DXB 1
0755
1000
E0/320
1:05
DXB 1
0945
1145
E0/332
1:00
Y4 W4 M4
L4 T4 V4
DOH
2-Sell the Air Segment/Segments (SS):
Sell the Air segment / segments from the availability display, For Example:
Sell ‘’3’’ seats on ‘’EK848’’ (Line Number 2 of availability display) in ‘’V’’ class.
Entry: SS3V2
System Response:
RP/DOH1A0980/
1 EK 848 V 15JUN 5 DOHDXB DK3
NON SMOKING FLIGHT LEG
SEE RTSVC
0345 0545
15JUN
E
0 332 M
3-Enter the Name / Names (NM):
Single Name: NM1ALNASSAR/KHALIFA MR
Same Family Name for 2 Passengers: NM2ALNASSAR/KHALIFA MR/MARIAM MRS
Child Name: NM1ALNASSAR/THAMER MR(CHD)
Infant Family Name as Adult: NM1ALNASSAR/MARIAM MRS(INF/NOORA/05)
Infant Family Name different from Adult: NM1ALNASSAR/MARIAM MRS(INFSHEIKHA/NOORA/05)
System Response:
RP/DOH1A0980/
1.ALNASSAR/THAMER MR(CHD)
2.ALNASSAR/MARIAM MRS(INF/NOORA/05)
3.ALNASSAR/KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M
NON SMOKING FLIGHT LEG
SEE RTSVC
5 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2
6 OSI YY 1CHD/P1
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4-Enter the Contact details (AP / APE):
Telephone contact of passenger: AP DOH 4667579 B C/O ZAFAR
Travel Agency Contact: AP (Press ENTER key)
E-mail contact: APE-abc@abc.com
System Response:
RP/DOH1A0980/
1.ALNASSAR/THAMER MR(CHD)
2.ALNASSAR/MARIAM MRS(INF/NOORA/05)
3.ALNASSAR/KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M
NON SMOKING FLIGHT LEG
SEE RTSVC
5 AP DOH 4667579 B C/O ZAFAR
6 APE ABC@ABC.COM
7 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2
8 OSI YY 1CHD/P1
5-Ticket Arrangement (TK):
Ticket arrangement, No Time Limit: TKOK
Ticket arrangement, With Time Limit: TK TL10JUN/1200
System Response:
RP/DOH1A0980/
1.ALNASSAR/THAMER MR(CHD)
2.ALNASSAR/MARIAM MRS(INF/NOORA/05)
3.ALNASSAR/KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M
NON SMOKING FLIGHT LEG
SEE RTSVC
5 AP DOH 4667579 B C/O ZAFAR
6 APE ABC@ABC.COM
7 TK OK05FEB/DOH1A0980
8 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2
9 OSI YY 1CHD/P1
6-Received From (RF):
Received from (contact person’s name): RF KHALIFA
System Response:
RP/DOH1A0980/
RF KHALIFA
1.ALNASSAR/THAMER MR(CHD)
2.ALNASSAR/MARIAM MRS(INF/NOORA/05)
3.ALNASSAR/KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M
5 AP DOH 4667579 B C/O ZAFAR
6 APE ABC@ABC.COM
7 TK OK05FEB/DOH1A0980
8 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2
9 OSI YY 1CHD/P1
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7-End Transaction (ET/ER):
End Transaction to save changes: ET
End Transaction to save changes and redisplay PNR: ER
System Response:
--- RLR --RP/DOH1A0980/DOH1A0980
AA/SU
5FEB07/0832Z
ZAEYOT
DOH1A0980/0001AA/5FEB07
1.ALNASSAR/THAMER MR(CHD)
2.ALNASSAR/MARIAM MRS(INF/NOORA/05)
3.ALNASSAR/KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB HK3 0345 0545 15JUN E EK/
5 AP DOH 4667579 B C/O ZAFAR
6 APE ABC@ABC.COM
7 TK OK05FEB/DOH1A0980
8 SSR INFT EK HN1 ALNASSAR/NOORA 05MTHS/S4/P2
9 OSI YY 1CHD/P1
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OTHER SERVICE INFORMATION
An OSI (other service information) element contains special information regarding a passenger or
passengers in the PNR that is sent to the airlines that appear in the itinerary. An OSI element is not a
service request and does not require confirmation from the airline.
The mandatory items in an OSI entry are the transaction code OS and the two-letter code of the airline to
which the information is to be sent. If the OSI element is for all airlines in the itinerary enter YY as A
common code.
The entry can contain a maximum of 68 characters. A PNR can contain a maximum of 127 OSI elements.
Basic Entry:
OS QR VIP COMPANY PRESIDENT
Explanation:
OS
QR
VIP COMPANY PRESIDENT
Transaction code
Specified airline specified for the OSI message
OSI text
SPECIAL SERVICE REQUEST
An SSR (special service request) is an application to an airline to provide a particular facility for A
Passenger or passengers. A special service request is made using an SR entry, which generates an SSR
element in the PNR and a request message to the airline or airlines Concerned. A PNR can contain a
maximum of 127 active SSR elements.
To Create SSR elements for all flight segments in an Amadeus PNR, you enter SR followed by a fourcharacter service code. For example request for vegetarian meal, enter: SRVGML
For IATA-Meal Codes Enter: HE MEAL CODE
SSR FOR FOID(Form Of Identification)
To create an SSR for a FOID as a passport number, enter SR FOID QR HK1-PP1234567/P1
Help page for FOID entry: HE FOID
SSR FOR PASSPORT / IDENTITY CARD INFORMATION(AIPS)
To create an SSR for passport / identity Card information(AIPS)
SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1
Help page for AIPS entry: HE DOCS
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FREQUENT FLYER:
Many airlines offer frequent flyer programs to passengers who travel often on their airline.
These programs vary from airline to airline, each offering special features to their frequent flyers. Each
frequent flyer is assigned an individual identification number. Some airlines maintain a database with
frequent flyer records in Amadeus containing the following information:
1- Passenger Family Name and Given Name or Initial
2- Frequent Flyer Identification Number
3- Frequent Flyer Priority Number.
To display the table of airlines that have agreements, enter: VFFD
You can use transactions for frequent flyer passengers:
To display the name of a passenger as it is stored in the frequent flyer database of an airline, Enter: FFD
To create a name element and enter a frequent flyer SSR FQTV element for mileage accrual, enter: FFA
If the name element for the frequent flyer has already been entered in the PNR and you only want to enter
the SSRFQTV element for mileage accrual, enter: FFN
Creating a Frequent Flyer SSR Element Only:
FFN (Airline Code)-(Frequent Flyer Account Number)
This entry creates an SSR FQTV for a name element that is already in the PNR. When there is more than
one name element in the PNR, passenger association is mandatory in the entry. FFNQR-123456789/P1
Explanation:
FFN
QR
-123456789
/P1
Manual entry:
Transaction Code
Airline code
Dash followed by the frequent flyer number
Slash followed by passenger name element number
SRFQTVQR-QR123456789/P1
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ADVANCE SEAT REQUEST
An advance seating request is an application to an airline to reserve specific seating at booking time for a
passenger or passengers. Advance seating request entries can only be made for flight segments with one
of the following status codes -- HK, RR, KK, TK, LK, SS. A PNR can contain a maximum of 127 seating
SSR elements.
Basic Seat Request - Non-smoking:
To make a basic request for a non-smoking seat, enter: ST
Basic Seat Request – Smoking:
To make a basic request for a smoking seat, enter: ST/S
To specify a preferred part of the aircraft, add one or more of the following area codes
W Window
A Aisle
B Bulkhead
To request smoking window, enter:
To request specific seat number, enter:
ST/S/W
ST/R/12A
Seat Map Display:
The display seat map entry shows the layout of the aircraft cabin for a particular flight and class. This is
used to facilitate advance seating requests.
Seat Map for PNR Flight Segment:
To display seat map for segment 8, enter: SM8
Explanation:
SM
Transaction Code
8
Flight Segment Number
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Amadeus Qatar W.L .L
- 39 Amadeus Reservation & Ticketing
OPEN FLIGHT SEGMENTS
Enter an open segment, instead of booking an air segment, when you do not know all the details of a
passenger’s flight plans but you still want to complete, price and ticket the itinerary. In the open segment,
you can specify the departure and arrival cities. If the departure date is specified, it will be printed on the
ticket. Flight number is required for open segment. Entry: SOBAC25NOVLHRJFK
Explanation:
SO
BA
C
25NOV
LHR
JFK
Transaction Code
Airline Code
Class of Service
Departure date (optional). Departure date is mandatory if it is the first segment to be
ticketed.
Departure City
Arrival City
ARRIVAL UNKNOWN - ARNK
An arrival unknown segment is an information segment you enter in the PNR to maintain segment
continuity. Arrival unknown means that the method of transportation from the destination of one segment
to the origin of the next segment is not known or the arrival city
Of the previous segment does not match the departure city of the next segment in the itinerary, or the
arrival is by unspecified transport, Entry: SIARNK
If you know the arrival date, you can add this to your entry. SIARNK16MAY
Explanation:
SI
ARNK
16MAY
Transaction Code
Arrival Not Known Indicator
Arrival Date (Optional)
RECONFIRMING BOOKING
You can reconfirm a segment that was originally booked in Amadeus. You can only use this entry for
segments with confirmed status codes. Enter, for example: Entry: 3/RR
Explanation:
3/
Segment Number, Followed By Slash
RR
Status Code for Reconfirmed Segment
Note : Please Check Line Number before Reconfirm Segment
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Amadeus Qatar W.L .L
- 40 Amadeus Reservation & Ticketing
PRINTING
To print currently displayed PNR or 1st screen on local printer press print screen button on your key board
or press CTRL + P . To print an existing PNR on default printer, enter the print transaction code WR
followed by either an A (All) or S (Screen).
- WRA
Prints the entire PNR
- WRS
Prints the first screen of the PNR
The Retrieval Entry:
WRA/RT (Entire Currently Displayed PNR - Whole PNR)
WRS/RT (Currently Displayed PNR - 1st Screen)
OPTIONS
Display Basic Itinerary
Extended Itinerary
Print Basic Itinerary
Print Extended Itinerary
Print Joint Extended Itinerary
IBD
IED
IBP
IEP
IEPJ
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Amadeus Qatar W.L .L
- 41 Amadeus Reservation & Ticketing
MINIMUM CONNECTING TIME:
The DM transaction shows the minimum time passengers must allow making a connection
between flights at an airport or city. For information about connections between terminals and
airports at a multi-airport city, enter DM followed by the City Code and (Optionally) a date.
DM LON
DM LON /15DEC02
For Example:
DM CDG
Response:
CDG Standard Minimum Connecting Times
CDG-CDG FROM
TO
D/D
CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM
1115
2A115
D/I
I/D I/I
HMM
HMM HMM
115 115
115
115 115
115
D/D
D/I
I/D
I/I
Transfer Type - Domestic/Domestic
Transfer Type - Domestic/International
Transfer Type - International/Domestic
Transfer Type - International/International
HMM
H = Hours, MM = Minutes
To display the minimum connection times between two airports, include both airport codes in your
DM LGW -LHR
dm entry. For example:
To specify the arrival terminal of the inbound flight, enter, for example:
DM CDG 2A
To specify the departure terminal of the outbound flight, add a dash (-) before the Terminal
number. Enter, for example:
DM CDG -2B
To specify both arrival and departure terminals, enter:
DM CDG 2A -2B
To display the connection times that apply between flights of two specific airlines at a specific
airport, include the Airline and airport codes in your dm entry as follows:
DM AF / CDG / LH
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Amadeus Qatar W.L .L
- 42 Amadeus Reservation & Ticketing
SPLITTING PNR
If you want to modify A PNR that has already been stored, you will need to split it. As the word split
implies, you then create two separate PNRS, the original or parent PNR, and the associate PNR.
You split a PNR when you wish to rebook a separate itinerary for one or more passengers. In so doing,
you separate them from the original PNR, because all passengers in a PNR must have identical flight
itineraries.
The procedure to split a PNR consists of the following steps:
1.
Enter the transaction code SP followed by the number of the name element to be split., To split
multiple names, enter the transaction code SP followed by the individual name element numbers or
a range of name element numbers. The system displays a PNR for the name elements that you
have just split. This PNR is temporarily identified as the *Associate PNR*.
2.
3.
Enter a received from element (RF) for the associate PNR.
Make the end transaction and file entry (EF) on the associate PNR. The system displays the
original PNR with the temporary identifier *Parent PNR*.
Enter a received from element (RF) for the parent PNR.
End transaction (ET) on the parent PNR.
4.
5.
Steps:
12345-
SP3 or SP3,4
RF Zafar
EF
RF Zafar
ET
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Amadeus Qatar W.L .L
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HISTORY
Every PNR that is created in the Amadeus central system has associated historical information. The
historical information is a record of the creation of the PNR and of any additions, modifications,
Cancellations and deletions that are subsequently made to it. The system updates PNR history at each
end of transaction entry.
The PNR header line appears at the top of the history. Subsequently, each activity in the PNR is listed as
a numbered element. The number for each element indicates when that activity was performed. Activities
that are associated with the creation of A PNR are numbered 000, activities from the first retrieval of the
PNR are numbered 001, from the second retrieval 002, and so on. Each retrieval and set of modifications
is called a step.
Example:
000 ON/BLAKE S/MS JACKSON M/MR STOYLE D/MR
000 OS/LH 401 F 20SEP 5 JFKFRA LK3 530P 715A+1/NN *1A/E*
000 OS/CAR SK NN1 FRA 20SEP-21SEP ECAR/CF-/NN
000 RF-PAX CR-MUC1A0701 SU 0001AA 28FEB/1009Z
When an element is modified, cancelled or deleted, it appears in history with two numbers.
Example: 001/003 CS/NW1799M 10DEC 4 MIADEN HK4 1315 1705/KK
The first number (001) indicates the stage at which the item was originally entered in the PNR. The second
number (003) indicates when the modification, cancellation or deletion was made.
To display the entire history of the current PNR, without queue history, enter: RH
You can choose to display a partial PNR History:
RHA
Air Segments
RHN
Name Elements
RHG
General Facts (SR, SK, OS)
RHQ
Queue
RHI
Itinerary Segments
RLH
Record Locator
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Amadeus Qatar W.L .L
- 44 Amadeus Reservation & Ticketing
QUEUES
It is very important that you work your queues regularly. You can use queues to do the following:
- Simplify your work environment
- Organize your workload
- Send PNRS and messages to queues in your office and to branch office queues
- Work on PNRS and messages that require further action
PNRS may require further action for the following reasons:
- Segments, services, options, or seats from a waitlist have not yet been confirmed.
- The office responsible for the PNR has changed.
- There has been a change in the flight segment.
- There has been a change in the ticketing arrangement.
- The ticketing time limit has expired.
- There has been a change in the group PNR.
Each airline and travel agent is provided with a queue bank for automatic placement of PNRS and
messages.
The Following Queues available in Amadeus:
0
General
1
Confirmation
2
Waitlist Clearance
3
Options
4
Responsibility Change
5
Rates
7
Schedule Change
8
Ticketing/Time Limit
9
Other Airline Control
12
Expired Time Limit
23
Request for Reply
25
Multi list PNRS
26
Multi list PNRS
80
Prepaid Ticket Advice
87
Group PNRS
94
Message - Customer Profiles
96
Message - Past Date Records
97
Message
You can request a queue count display for:
QT - A Queue count for all queues, categories, and date ranges, with active PNRS or messages.
QTQ - A Summary Queue count for all activated queues.
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Amadeus Qatar W.L .L
- 45 Amadeus Reservation & Ticketing
To start processing queues in the queue bank, enter: QS
You must include the queue number in your entry. You can also include:
A specific category and date range to start processing after making a QS entry,
You can perform the following entries:
QV
Display a list of PNRS on specific Queue
QN
QI
QD
QF
ET
QE
QM
RT
QU
Deletes the PNR / MSG and displays the next one
Ignores the PNR / MSG and exits the queue
Delays the PNR / MSG to the delay queue and displays the next one
Ends transaction on the PNR and exits the queue
Ends transaction on the PNR and displays the next PNR
Places a PNR/ MSG on queue
Places a PNR / MSG on multiple queues
Redisplays PNR if screen is cleared
Redisplays message if screen is cleared
The following entries to sorting queue:
Specific queue number
Specific queue number and category number
Specific queue number, category number, and date range
QS8
QS8C1
QS8C1D1
To remove the current PNR or message from the queue, enter: QN
After you make a QN entry, the system displays the next PNR or message. To end transaction on a PNR
before removing it from the queue, use the ET entry instead of QN.
To exit the queue, enter: QI
For message queues only, to remove the current message and exit the queue enter: QNF
Placing the PNR on specific queue:
QE40
Specific Queue
Specific Office
QE/DOH1A0980/40C1
Sending Message through Queue to Amadeus user:
>QE/DOH1A0980/97
(Use Tab Key for Next Line)
This is a test message from Training Room
Please ignore it………………. Free Flow Text
REGARDS //
(Enter)
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Amadeus Qatar W.L .L
- 46 Amadeus Reservation & Ticketing
Travel Information –TIF
You can use two different formats to find information in guided mode. You can use a four-letter
Transaction or TI/, followed by the full Word for the information you need:
TIFV
-orTI/Visa
Visa Information
TIFH
TI/Health
Health Information
TIFA
TI/All
Visa and Health Information
For Visa Information, Enter: TIFV
System Response:
NA
AR
DE
TR
Where:
NA Passenger’s Nationality
AR Alien Residents
DE Destination Point (s)
TR Transit/Transfer Points
(Enter a Country Code or City Code in the Country)
(Enter the Country Code of Current Residence)
(Up To Ten Airport Codes)
(Up To Ten Airport Codes)
Note: Move the Cursor with Help of Aero keys and type information as per field will get Travel information
for move down next page Type MDTI.
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Amadeus Qatar W.L .L
- 47 Amadeus Reservation & Ticketing
AMADEUS BASIC RESERVATION GLOSSARY
Amadeus Reservation glossary for reservation
Sign-In & Sign-Out
Sign-in first available area:
Sign-in All areas:
Sign-in with password together:
Sign-out from first available area:
Sign-in out from all areas:
JI0001AA/SU
JI*0001AA/SU
JI0001AA/SU-Password
JO
JO*
Availability Display
Available class to book or waitlist:
Availability for Specified time:
Availability for specified Airline:
Availability for specified via connection:
Availability for specified Class:
Combination:
Availability for In-bound and Out-bound:
Availability Display for Close or Book able:
AN01MARDOHDXB
AN01MARDOHDXB1200
AN01MARDOHDXB/AEK
AN01MARDOHDXB/XAUH
AN01MARDOHDXB/CV
AN01MARDOHDXB1200/XAUH/AGF/CM
AN12MARDOHDXB*15MAR
SN01MARDOHDXB (Schedule Display)
Name Elements - NM
Single Adult Passenger Name:
Same family Name for 2 Adults:
More than on Name enter together:
Child passenger:
Infant Same family Name as Adult:
Infant with Different family name:
Remove Child Title from Passenger 2 before save PNR:
Add Child Title to passenger 3 before save PNR:
Remove Infant from passenger 4 before save PNR:
Add Infant to passenger 5 before save PNR:
nd
Update 2 Name of passenger 6 before save PNR:
NM1HUSSAIN/ALI MR
NM2HUSSAIN/ALI MR/M MRS
NM1HUSSAIN/A MR;NM1SYED/ALI MR
NM1HUSSAIN/NASEER MSTR(CHD)
NM1HUSSAIN/M MRS(INF/NABIL/10)
NM1HUSSAIN/M MRS(INFALEMADI/ALI/10)
2/ (Type Enter)
3/(CHD) (Type Enter)
4/ (Type Enter)
5/(INF/ALI/10)
6/MARIYUM MRS
Segment Sell - SS
Sell 2 seats in V-cls on line 4 of Availability:
Sell 2 seats in J-cls leg 1 and F-cls leg 2 of line 3:
Long sell :
Sell In-bound and Out-bound Display :
Dead Segment as OK Status for Issue Tickets:
Dead Segment as WL Status for Issue Tickets:
Open Segment for Ticket Issuance:
Surface Segment :
SS2V4
SS2JF3
SSQR001B15MARDOHLHRNN2
SS2V1*V13
SSQR001B15MARDOHLHRGK2/QR
SSQR001B15MARDOHLHRGL2/QR
SO QR B LHRDOH
SIARNK
Phone Field - AP
Phone Number Field :
Phone Number Field for specific Location:
Enter your office Number :
AP 4667579
AP DOH 4667579
AP (Type Enter)
E-mal Address :
APE - abc@abc.com
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Amadeus Qatar W.L .L
- 48 Amadeus Reservation & Ticketing
Ticket Arrangement – TK
No Time limit :
Specific Time Limit with Date and Time :
Auto Cancellation on Specific Date and Time:
TKOK
TKTL12MAR/1200
TKXL12MAR/1200
Received From Field - RF
Modification asked by Passenger:
Modification by Agent :
Modification by Mr. Al-Emadi:
RF PAX or RF P
RF ALI
RF MR ALEMADI
End Transaction – ET / ER
End the File and close the PNR :
End the File and Redisplay PNR:
End the File and Change the status code:
End the File and Change the status code, Redisplay PNR:
ET
ER
ETK
ERK
Retrieve PNR - RT
Retrieve PNR Number:
Retrieve By Name:
Retrieve By Alphabet:
By flight Number and date
Retrieve PNR on line 4 of the List:
Retrieve Other Airline PNR:
RTXXXXXX
RT/AHMED
RT/A
RTQR001/12JUNDOHLHR-AHMED
RT4
RL
Display PNR List Booked Specific office – LM
Specific flight Number and Date:
Retrieve or Display PNR ON Line 5 of the List:
LM/QR001/12MAR/DOHLHR
LM5
Minimum Connecting Time:
From PNR SEGMENTS:
For single Airport
For specific Airport and Carriers
For different Airports and carriers
DM3/4
DMLHR
DMQR/LHR/AA
DMQR/LHR-LGW/CO
Frequent Flyer
Display the Name of passenger from Airline Data:
Enter Frequent Flyer Number Automated:
Enter Frequent Flyer Number Automated for specific PAX2:
Manual Entry for Frequent Flyer:
Manual Entry for Frequent Flyer for PAX 3 :
FFDQR-1111111111 (Amadeus Users Airline Only)
FFNQR-1111111111
FFNQR-1111111111/P2
SRFQTVEK-EK111111111
SRFQTVEK-EK111111111/P3
Advance Seat
Display Seat Map for Segment Number 3:
Request specific seat Number:
Request specific seat Number for PAX 4:
SM3
ST/R/20K
ST/R/20K/P4
Request specific seat for specific segment 4:
ST/R/20K/S4
Generic Smoking Seat:
ST/S
Generic Non-Smoking:
ST
Generic Non-Smoking Window for Passenger #2:
ST/W/P2
Generic Non-Smoking Aisle for Segment # 4:
ST/A/S4
Generic Non-Smoking Bulk Head for Segment # 5 and PAX # 3:ST/B/S5/P3
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Amadeus Qatar W.L .L
- 49 Amadeus Reservation & Ticketing
OTHER SERVICES INFORMATION
Information for specific carrier:
Information for All carriers:
OS EK PAX IS VIP
OS YY PAX IS VIP
Services Required - SR
Specific Meal request for All Carriers and Segments:
Specific Meal request for Specific carrier and Passenger :
Specific Meal request for Specific carrier and Segment :
Form of ID as Passport number for an e-ticket:
SR VGML
SR VGML LH/P2
SR VGML LH/S4
SR FOID QR HK1- PP1234567/P1
Passport Information (APIS):
To create an SSR for passport / identity Card information(AIPS)
SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1
CANCELLATION
Cancel Specific Segment :
Cancel Specific Segments :
Cancel Range of segments:
Cancel seat elements
Cancel Itinerary:
XE4
XE4,7
XE4-6
SX/7,8
XI
Change Booking Class – SB
Chang booking class from B-cls to J-cls All segments:
SBJ
Chang booking class from B-cls to J-cls Specific segment # 4: SBJ4
SB30MAR3
Change booking date for Specific segment # 3:
Retrieve History - RH
Retrieve History :
Retrieve History for specific Segment # 4 :
Retrieve History for other Airline PNR :
RH
RHS4
RLH
Remarks – RM / RC
General Remark only View by Amadeus Airline Users:
Confidential Remarks View by Your office:
RM Please confirm segment 4
RC Charge extra QAR400.00
Print – WRS / WRA/IEP/IBP
Print screen only on default printer:
Print All on default printer:
Print Extended Itinerary
Print Basic Itinerary
WRS/RT
WRA/RT
IEP
IBP
Option – OP
To remind you in Queue # 3 for Action :
OP12MAR/free Text
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Amadeus Qatar W.L .L
- 50 Amadeus Reservation & Ticketing
Queue – QT / QS / QE / QI / QN / QD
Display Queue Bank :
QT
Display specific Queue 2,Category (C )30 and Date Range(D) 1:QS2C30D1
Ignore Queue and PNR still in Queue:
QI
Remove from Queue:
QN
QD
Delay PNR in Queue and Retrieve next Queue:
To place Queue on Queue 30:
QE30
Step for Split PNR – SP
Split passenger # 3:
Received from:
File Split PNR:
Received Again :
End Transaction:
SP3
RF P
EF
RF P
ET or ER
Manual Ticket Number – FH
Enter Manually Ticket Number for Non Infant:
Enter Manually Ticket Number for Infant:
Enter Manually Ticket Number for specific Non Infant:
Enter Manually Ticket Number for specific segments
Conjunction Ticket Number:
Electronic Ticket Number:
FH PAX 157-9196789012
FH INF 157-9196789013
FH PAX 157-9196789012/p2
FH 157-9196789012/S2,3
FH 157-9196789012-013
FHE 125-4800145671
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AMADEUS FARE QUOTE
Amadeus Fare Quote entries are divided into two types of transactions:
FQ The Fare Quote transaction display information based on the data contained in an entry. No PNR
requires.
FX The itinerary pricing for specific itinerary a PNR requires.
Transaction code for Display Fare:
Transaction code for Price Itinerary:
Transaction code for Price Itinerary and No Ticket
Record / image saved:
Transaction code for Price Itinerary and Ticket
Record / image saved:
Fare Quote follow- up Entries:
Entry
Requests
FQA
FQC
FQB
FQM
FQO
FQX
FQD
FQS
FQN
FQK
FQR
FRM
FRC
FQP
FQQ
FQU
FQE
FQF
FQZ
FQL
IATA rate of exchange
Convert currencies
Bankers rates
Mileage calculation
Mileage with published global routes
Excess baggage charge calculations
Fare display
Booking code information
Fare note
Fare breakdown
Fare routing
Extra mileage surcharge band
Convert fare display amounts to another
currency
Informative pricing
Fare components of a quoted fare (after FQP)
Calculate fare combinations
(after FQP)
Encode and Decode corporate contracts
(negotiated fares)
Display fare note from fare driven availability
Passenger facility charges information
A list of all existing fare request type codes,
and passenger type codes
FQD
FQP
(No PNR require)
(No PNR require)
FXX
(PNR require)
FXP
(PNR require)
PNR
Main/Follow-up
No
No
No
No
No
No
No
No
No
No
No
No
No
Main entry
Main entry
Main entry
Main entry
Main entry
Main entry
Main entry
Follow-up entry
Follow-up entry
Follow-up entry
Follow-up entry
Follow-up entry
Follow-up entry
No
Main entry
No
Follow-up entry
No
Follow-up entry
No
Main entry
No
No
No
Follow-up entry
Main entry
Main entry
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Amadeus Qatar W.L .L
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ITINERARY PRICING
Entry
Requests
FXP
FXX
FXT
PNR
Itinerary pricing
Itinerary pricing
Select and stores the fare with the PNR when
multiple fares are offered
(as a follow-up entry after FXP/FXX)
TST Creation
Yes
Yes
Yes
No
Yes
Yes
AIS FOR FARE QUOTE
You can find relevant information for Fare Quote in the Amadeus Information System (AIS).
Subject
GGFQTRBD
GGFQTQRRBD
GGFQTQRRBD
GGFQTLHRBDD
GGFQTSKRBDE
GGFQTAFRBDI
GGFQTTAX
GGFQTPFC
GGFQTDIS
HE TAX
Displays
General booking code information
Airline specific booking code information
Booking code information for a specific airline and a specific
geographical area. The geographical areas are:
D
Domestic
E
Europe
I
International
General Tax information
Passenger facility charges information
General discount information
Summary of tax-related entries
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FARE QUOTE DISPLAY: FQD
To request a fare display for DOHA and Dubai on Emirates, enter: FQD DOHDXB/AEK
Response:
FQD DOHDXB/AEK
GF IR LH QR /YY*AC AG AK C6
C9 DY D2 E6 FL FP FR F9 GX
G3 G5 HJ HS ID IF IT JD LF
LL LQ L9 PF QU Q7 Q9 RY R3
SP S9 TF TV T7 T9 UK UR UV
U2 VB VK V6 WW XF X3 X5 YC
Y2 ZD ZN ZU 2L 3H 4U 5N 5Q
6B 6G 6P 6Q 6S 7A 7Y 8H 8U
9B 9F 9G
ROE 3.64 UP TO 10.00 QAR
26JAN06**26JAN06/EK DOHDXB/NSP;EH/TPM
LN FARE BASIS
OW
QAR RT
B PEN
01 FOW
1280
F 02 JOW
1190
J 03 FRT
2120 F 04 VOW
1030
V 05 JRT
1970 J 06 VRT
1710 V 07 V2OW
780
V 08 V2RT
1300 V 09 VEE14
860 V 100
26JAN06**26JAN06/YY DOHDXB/NSP;EH/TPM
10 F
1280
F 11 C
1190
+ 12 F
2120 F 13 Y
1030
+ 14 C
1970 + 15 Y
1710 + 16 Y2
780
+ 17 Y2
1300 + 18 YEE14
860 + NRF
19 YEE7
730 + NRF
20 YEEW3
680 + NRF
TAX MAY APPLY
SURCHG MAY APPLY-CK RULE
236/MPM
283
DATES/DAYS
AP MIN MAX R
- - M
- - M
- - M
- - M
- - M
- - M
- - M
- - M
- 2+ 14+M
236/MPM
-
283
+ -
2+
3
-
14
7
M
M
M
M
M
M
M
M
M
M
+M
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Amadeus Qatar W.L .L
- 54 Amadeus Reservation & Ticketing
Explanation
Line 1:
FQD DOHDXB/AEK
Fare quote entry redisplay as entered.
Line 2:
GF
C9
G3
LL
SP
U2
Y2
6B
9B
IR
DY
G5
LQ
S9
VB
ZD
6G
9F
LH
D2
HJ
L9
TF
VK
ZN
6P
9G
QR
E6
HS
PF
TV
V6
ZU
6Q
/YY*AC
FL FP
ID IF
QU Q7
T7 T9
WW XF
2L 3H
6S 7A
AG
FR
IT
Q9
UK
X3
4U
7Y
AK
F9
JD
RY
UR
X5
5N
8H
C6
GX
LF
R3
UV
YC
5Q
8U
TAX MAY APPLY
SURCHG MAY APPLY-CK RULE
Indicates the airlines that participate in these fares (GF IR LH QR ). The airlines(/YY*AC AG AK C6
C9 DY D2 E6 FL FP FR F9 GX) listed after the common fare (/YY*) code do not participate in
YY fares.
Tax May apply because Taxes are depends on carriers and Airports.
Surcharge may apply means many routing is not in mileage like (DOH-BAH-DXB by GF)
Line 11:
ROE 3.64 UP TO 10.00 QAR
Contain the rate of exchange and the rounding information. Theses rates of exchange are for fares filed in
a national currency of origin city.
Line12:
26JAN06**26JAN06/EK DOHDXB/NSP;EH/TPM
236/MPM
283
The current date (26JAN06**26JAN06)
Fares for an airline was specified (EK )
Normal and Special fares ( NSP )
Fare based on a specific global routing indicator ( EH )
Ticket point mileage (TPM 236 )
Maximum permitted mileage (MPM 283)
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Amadeus Qatar W.L .L
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Line13
LN FARE BASIS
OW
QAR
RT
B PEN
DATES/DAYS
AP MIN MAX R
The following table explains the above you can find in the international fare display:
Header
Contains
LN
FARE BASIS
Line number
Fare Basis
The fare basis code can give you information about the type of fare, type of passenger,
class of travel, minimum and maximum stay, reservation restriction, seasonality, and
days of travel.
A special character before the fare basis indicates the following:
*
An asterisk indicates a future effective date. The fare is valid for travel on or after
the effective date.
-
A dash indicates same day effective date.
)
A closed bracket after the fare basis indicates that the fare is valid in one
direction only
/
OW
QAR
RT
B
PEN
Constructed fare.
One-way fare
Currency code
Round trip amount
Booking class
Penalty information
This can be:
NRF
Non-refundable
P50
50% penalty
-
A minus sign indicates no penalty applies
+
A plus sign indicates more restrictions apply
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Header
Contains
DATES / DAYS
The display contains up to two lines of date / days restriction.
+
A plus sign indicates that more restriction applies. To see more date
restrictions,
check the fare note/rule
AP
)
A closed bracket indicates that seasonality applies to out bound travel.
(
An open bracket indicates that seasonality applies to inbound travel.
The restriction types are:
S
Seasonality
L
Ticket only on this date
A
Ticket on or after this date
B
Ticket on or before this date
E
Travel effective on or after this date
O
Originate travel on or before this date
F
Final travel must commence by this date
C
Complete all travel by this date
X
Fare cancelled on this date
M
Modified fare
T
Ticket/travel future effective date
Advance purchase requirements
+
MIN
A minus sign indicates none apply.
Minimum purchase requirements
+
A plus sign indicates that more restrictions apply. To see any more minimum stay
Restrictions, you need to check the fare note/rule.
MAX
A plus sign indicates that more requirements apply. To see any more advance
Purchase requirements check the fare note/rule.
A minus sign indicates none apply
SU
Indicates the Sunday rule
Maximum stay restrictions
+
A plus sign indicates that more restrictions apply. To see any more maximum
stay restrictions, you need to check the fare note/rule.
R
A minus sign indicates none apply
Routing Information
M
R
MPM fare
Routing fare
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Line14
The display shows fares sorted highest to lowest
01
02
03
04
05
06
07
08
09
FOW
JOW
FRT
VOW
JRT
VRT
V2OW
V2RT
VEE14
1280
1190
2120
1030
1970
1710
780
1300
860
F J F V J V V V V 100
-
-
-
2+
- M
- M
- M
- M
- M
- M
- M
- M
14+M
FARE QUOTE DISPLAYS OPTIONS:
Fare display for origin city and CRT location for current date:
Origin city different from CRT location for current date:
Fare display for specific airline for current date:
Fare display for specific class for current date:
Fare display for front cabin:
Display fares in NUC:
Shopper display – lowest to highest for all Amadeus
Participating airlines:
Specific date for specific city pair:
Specific past date for specific city pair:
Exact outbound travel :
Range for travel date starts:
Exact outbound and inbound travel date:
Fares shown in lowest to highest for specific airlines:
Display one-way fares only:
Display Round trip fares only:
Display Half round trip fares in NUC:
Display fares and the Taxes:
FQD DXB
FQD DXBBAH
FQD DOHAMM/AGF
FQD DOHAMM/CF
FQD DOHDXB/KF
FQD DOHMIL/R,NUC
FQD DOHLON/S
FQD DOHPAR/D15DEC
FQD DOHLON/D01MAY04
FQD DOHMUC/D30DEC*
FQD DOHNYC/D10OCT**30OCT
FQD DOHLON/D25OCT*10DEC
FQD DOHLON/AQR/IX
FQD DOHNYC/IO
FQD DOHLON/IR
FQD FRABUD/IH
FQD DOHLHR/R,AT
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FOLLOW UP ENTRIES AFTER FARE DISPLAY:
Fares display in NUCs from a Local currency display:
Fares display in Local currency from a NUC display:
Display a fare in another currency on line 3:
Request fare in opposite direction:
Tax breakdown for the fare on line 3:
Display the routing for the fare on line 4:
Booking code information for the fare on line 5:
Booking code information for the fare on line 5 for
Specific airline:
Display a rule for the fare on line 7 :
Display a list of paragraphs or the categories for the fare
on line 7:
Display categories for fare on line 7:
Display the fare rule number:
Display the tax information for specific country:
Display tax information for specific tax type:
FQDN (After Display FQD)
FQDL (After Display FQD)
FRC3/GBP
FQDR
FQK3
FQR4
FQS5
FQS5/AEK
FQN7
FQN7*LI
FQN7*AP,PE,CD
FQN V235
FQN TAX/QATAR
FQN TAX/UB
CURRENCY CONVERSION:
Convert a specific amount of a currency, using
The default currency of your Terminal:
Convert specific amount, using a currency code:
Convert from a designated currency to a NUC:
Convert currencies up to 12 months in the past:
Display a list of BSRs for a currency:
FQC 100GBP
FQC 100EUR/GBP
FQC 1000QAR/NUC
FQC 100GBP/INR/15MAY04
FQB QAR
RATE OF EXCHANGE (ROE):
Display IATA Rate of exchange (ROE) of your terminal:
Display IATA Rate of exchange (ROE) of a Country:
Display IATA Rate of exchange (ROE) of a City:
Display IATA Rate of exchange (ROE) for past date:
FQA
FQA*US
FQA*NYC
FQA*NYC/25JAN04
EXCESS BAGGAGE CHARGES:
Excess Baggage Charges for today's date for a city pair
with the 30KGs Excess Baggage:
Excess Baggage Charges for specific date for a city pair
with the 30KGs Excess Baggage:
Excess Baggage Charges for today's date for a city pair
with the 30KGs Excess Baggage for specific airline:
FQX DOHAMM/30
FQX DOHAMM/30/26MAR
FQX DOHAMM/30/AQR
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Exercise
1) What is your entry to obtain a fare display for fares from Doha (DOH) to Frankfurt (FRA) on
Emirates (EK), Valid on ................?
2) What is your entry to obtain a fare display from Doha (DOH) to London (LON), using the
shopper option, and specify a range of travel Commencement dates from ................to
..............?
3) Request round trip fares from Doha (DOH) to London (LON), specifying the 3 carriers
Qatar Airways (QR), British Airways (BA) and Gulf Air (GF).
4) Request a fare Display from Doha (DOH) to Paris (PAR) for Qatar Airways (QR), with
fares sorted from low to high.
5) Request fares between Doha (DOH) to New York (NYC) with British Airways (BA), for
current date. What is the entry to display the rule for the fare on the line 4?
6) What is the entry to display the List of all the rules for the fares on the line 4?
7) From the Above FQD display the rule attached to the fare on line 4, requesting the Child
Discount Paragraph only?
8) Display fares from Miami (MIA) to Atlanta (ATL) for Delta Airline (DL). How many routings
apply on this sector? Can you stop in FLL and PBI?
9) What is the difference between Routing fares (R) and Mileage Fares (M)?
10) Request a shopper display from Paris (PAR) to Santiago (SCL). Display the surcharge
Band from the first Mileage fare. How much will be the base fare if you stop somewhere
and the distance of the whole journey exceeds the MPM 10%?
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11) Display Qatar Airways (QR) fares from Doha (DOH) to Paris (PAR), what is the Return
booking code of the fare YEE3M? If you use the QR fare and fly Part of the itinerary with
Emirates (EK), what will be the booking code for the EK flight?
12) Request a shopper display from Bangkok (BKK) to Singapore (SIN). How much is the
lowest Fare in USD?
13) Calculate Excess Baggage Amount From Doha (DOH) to Amman (AMM) for 30kgs Excess
Baggage?
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Answers & Suggested Entries
1) FQD DOHFRA/AEK/D20DEC
2) FQD DOHLON/S/D15DEC**30DEC
3) FQD DOHLON/IR/AQR,BA,GF
4) FQD DOHPAR/AQR/IX
5) FQD DOHNYC/ABA and FQN4
6) FQN4*LI
7) FQN4*CD
8) FQD MIAATL/ADL – FQR08 – YES
9) Routing Fares indicate exactly which intermediate points are valid for Travel.
Mileage Fares allow travel between 2 points with the MPM (Maximum Permitted
mileage) without increase, or up to 25 percent increase in fare and mileage when
exceeded. The intermediate points are not specified for mileages fares.
10) FQD PARSCL/S – FRM10
11) FQD DOHPAR/AQR – B class on QR, - FQS/AEK , V class on EK
12) FQD BKKSIN/S – FRC1
13) FQX DOHAMM/30
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INFORMATIVE PRICING
The Amadeus Informative pricing transaction FQP is a fare calculation tool, which allows you to estimate
the fare for an itinerary. This is especially useful at times when you need to find the price for an itinerary,
but you are not yet ready to make a reservation.
You must use Airport codes, rather than City codes, so that the system can calculate the appropriate
taxes. If you prefer, you can create a mask, and let the system guide you through different options. You
can calculate discount fares, including cumulative discounts.
The following conditions apply:
You can use FQP for all fares except Group fares and air passes.
FQP is applicable for past date fares up to seven days in the past for the US and Canada, three
months elsewhere, and twelve months into future, which in the Amadeus system is 361 days
(12months).
JOURNEY TYPE LIMITS:
Journey Type
Limits
A round or circle trip can contain a
maximum of:
A one-way trip can contain a maximum
of:
12 flight segments, or
10 flight segments and 2 surface segments, or
11 flight segments and 1 surface element, or
11 fare break points
11 flight segments, or
9 flight segments and 2 surface segments, or
10 flight segments and 1 surface segment, or
10 fare break points
If you do not enter any specific options to your entry, the system makes the following assumptions:
An adult passenger type.
The current date for the first segment, and an open date for all the other segments
An open booking class. The system displays the lowest possible price for each class.
YY fares for travel agencies, and carrier specific fare for airlines.
Stopover all the cities.
You can perform informative pricing on an itinerary by entering the transaction code FQP, followed by a
City pair, or several City pairs.
To request informative pricing for the itinerary DOH to CDG, enter: FQP DOH CDG
System Response:
FQP DOHCDG
* FARE BASIS
01 F
02 C
03 Y
>
*
*
*
*
DISC
* PTC
* 1
* 1
* 1
* FARE<QAR>
*
9530.00
*
7200.00
*
6060.00
* MSG *T
*RB
*Y
*RB
*Y
*RB
*Y
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The system returns a list of fares.
The following table describes the headings in the display
Heading
Explanation
FARE BASE
The fare basis code column
DISC
PTC
Discount code column
Passenger type column
Note:
In this example, 1 refers to an adult fare. When you request a discount ,
1 is the first discount requested and the adult fare is not displayed.
FARE
MSG
Fare column
Message Column
T
The message column can contain the following codes:
RB
Reservation booking designator
RE
Reservation Conditions
RO
Booking Designator Override
SR
Sales Restrictions
FL
Flight Number Restrictions
FQ
Frequency
Tax indicator column
This column indicates if tax is included. The codes you can see are:
Y
Tax included
N
Tax not included
E
Exempt of tax
To view of the components of the fare on line 3, enter: FQQ 3
System Response
FQQ03
03 Y
*
* 1
*
6060.00 *RB
*Y
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
PAR YY
Y Y 26JAN
Y
20
QAR 6030.00
26JAN06DOH YY PAR1656.59NUC1656.59END ROE
3.640000
QAR
30.00QA
QAR 6060.00
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STOPOVERS, TRANSFERS, AND SURFACE SEGMENTS
The system considers all cities you enter in an informative pricing transaction as stopover points,
unless you actually specify a stopover point. The all preceding cities will become transfer, or no
stopover points. The stopover indicator is a dash ( - ) and you include it after the stopover city.
For example FQP DOH MUC PAR FRA LON DOH
Response:
FQP DOH MUC PAR FRA LON DOH
* FARE BASIS * DISC
* PTC
* FARE<QAR> * MSG *T
01 F
*
* 1
* 16980.00 *RB
*Y
02 C
*
* 1
* 12570.00 *RB
*Y
03 Y
*
* 1
* 10550.00 *RB
*Y
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE
The system informs you that you can request other fare types by indicating a stopover point.
Compare the difference of results by designating Paris, Frankfurt, and London as the point of stopover.
Include dash after the city code PAR, FRA and LON.For example: FQP DOH MUC PAR- FRA- LON- DOH
Response :
FQP DOH MUC PAR- FRA- LON- DOH
* FARE BASIS * DISC
* PTC
01 F
*
* 1
02 C
*
* 1
03 Y
*
* 1
04 YEE3M
*
* 1
* FARE<QAR>
* 16970.00
* 12560.00
* 10540.00
*
6770.00
* MSG
*RB
*RB
*RB
*RB
*T
*Y
*Y
*Y
*Y
The system immediately offers you a lower price compares if not showing stopover indicator.
To look at the fare components of the fare on line 4, enter: FQQ 4
System Response:
FQQ04
04 YEE3M
*
* 1
*
6770.00 *RB
*Y
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
XMUC YY
Y Y 26JAN
YEE3M
26APR 20
PAR YY
Y Y
YEE3M
26APR 20
FRA YY
Y Y
YEE3M
26APR 20
LON YY
Y Y
YEE3M
26APR 20
DOH YY
Y Y
YEE3M
01FEB26APR 20
QAR 6320.00
26JAN06DOH YY X/MUC YY PAR YY FRA YY LON M
868.13YY DOH868.13NUC1736.26END ROE
QAR
30.00QX
3.640000
QAR
30.00QA
XT QAR 130.00RA QAR 70.00DE QAR 20.00FR
QAR
390.00XT
QAR 40.00FR QAR 130.00GB
QAR 6770.00
The X beside of the city code indicates a transfer point.
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You have an option to indicate a surface sector between a city pair. Enter it as two dashes after each other
( - - ). Using the same itinerary as before, DOH-MUC-PAR-FRA-LON-DOH, to indicate a surface segment
between Frankfurt and London, enter: FQP DOH MUC PAR - FRA - - LON- DOH
System Response:
FQP DOH MUC PAR - FRA - - LON- DOH
* FARE BASIS * DISC
* PTC
* FARE<QAR>
01 F
*
* 1
* 16590.00
02 C
*
* 1
* 12180.00
03 Y
*
* 1
* 10290.00
04 YEE3M
*
* 1
*
6520.00
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE
* MSG
*RB
*RB
*RB
*RB
*T
*Y
*Y
*Y
*Y
To check the fare components, enter: FQQ 4
System Response:
FQQ4
04 YEE3M
*
* 1
*
6520.00 *RB
*Y
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
XMUC YY
Y Y 26JAN
YEE3M
26APR 20
PAR YY
Y Y
YEE3M
26APR 20
XFRA YY
Y Y
YEE3M
26APR 20
LON
S U R F A C E
DOH YY
Y Y
YEE3M
01FEB26APR 20
QAR
6320.00
26JAN06DOH YY X/MUC YY PAR YY X/FRA//LON M
868.13YY DOH868.13NUC1736.26END ROE
3.640000
XT QAR 50.00RA QAR 30.00DE QAR 20.00FR QAR
40.00FR
QAR
30.00QX
QAR
30.00QA
QAR
140.00XT
QAR 6520.00
ATTN* CHANGE TO NO STOPOVER MAY VARY FARE
The system indicates the surface segment.
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OPTIONS FOR INFORMATIVE PRICING:
Following are the options for informative pricing
Specific Airline:
FQP DOH /A QR LON
Same Airline for all Segments:
FQP DOHBAHLON/O GF
Specific Date:
FQP DOH / D14 MAY DXB
Specific Booking Code ( RBD):
FQ DOH/C J DXB
Specific Global Routing :
FQP LON / V EH SIN
Display Lowest Fare:
FQP DOH PAR DOH / L
Display Mirror Image of Fare:
FQP DOH PAR LON / M
Display Passenger Discount:
FQP DOH DXB DOH/R ZZ
Display Multiple Passenger Discounts:
FQP DOH DXB DOH/ RCH*IN*ZZ
Display Passenger Type Code:
FQP DOH DXB DOH / R MIL
Point of Sale Override:
FQP BAH DXB BAH /R, DOH.BAH
Ticketing city Override:
FQP DOH LON DOH /R,.LON
Display past Date Fare:
FQP DOH LON DOH / R, 01FEB05
Stopover Indicator:
FQP DOH LON PAR – MUC DOH
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Surface Sector Indicator:
FQP DOH LON - - MUC DOH
Stopover and Surface Sector:
FQP DOH LON - - - MUC DOH
Amadeus Uni Fares:
FQP NYC / A CO / LAX / R,U
Display Fare Exempt All taxes:
FQP DOH CAI DOH / R,ET
Display Fare Exempt all Taxes for a Tax code on a Ticket:
FQP DOH MUC FRA MUC DOH / R,ET-DE
Add Tax and specify an Amount:
FQP KHI DOH KHI / R, AT-RG100A
Pricing for Validating carrier (PFC ONLY):
FQP DOH/AQRLGW/ACOEWR-LGW/AQRDOH/R,VC-QR
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EXERCISE – INFORMATIVE PRICING
1) A Passenger would like a quote for the following itinerary, She does not wish to make a
reservation yet, she just wants a price
QR
AF
BA
C
D
J
...........
..........
...........
DOHCDG
CDGLHR
LHRFRA
She is not sure the return dates but the routing will be the FRA-DOH by QR with C-class
part of the Journey.
QR C
………
FRADOH
Calculate the fare and display the Ticket Image (FQQ) for the lowest fare.
Make a note of your entries below:
FQP………………………………………………………………………..
FQQ……………………………………………………………………….
2) FQP DOH PAR LON FRA DXB DOH
Using the above pricing entry, make the applicable changes to calculate the fare in the
following scenarios:
a). PAR and FRA are stopovers, the rest of the points are transfers.
Entry………………………………………………………………………...
b). LON is a stopover and surface gap between LON and FRA, the other Points are
transfers.
Entry………………………………………………………………………...
c). LON is stopover point, the rest of the points are transfers.
Entry………………………………………………………………………….
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3). FQP DOH DXB DOH on EK
Calculate the total fare for the above routing for lowest available fare and passenger Types.
a). Child – VEE7
b). Infant- Y2RT
c). Youth- VZZ
Use the FQP and FQU entries to select the cheapest fare per passenger type.
What is the total fare?
Entries:
FQP……………………………………………………………………
FQU……………………………………………………………………
Results:
CH……………………………..
IN………………………………
ZZ………………………………
Total fare for all passengers’ types:……………………………………………………...
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Answers & Suggested Entries
1)
FQP DOH/AQR/CC/D12DECCDG-/AAF/D15DEC/CDLHR-/ABA/CJ/D19DECFRA-/AQR/CCDOH
FQQ1
2) (a) FQP DOH/AQR/CC/D12DECCDG - /AAF/D15DEC/CDLHR/ABA/CJ/D19DECFRA- /AQR/CCDOH
(b) FQP DOH/AQR/CC/D12DECCDG /AAF/D15DEC/CDLHR - - - FRA - /AQR/CCDOH
(c ) FQP DOH/AQR/CC/D12DECCDG/AAF/D15DEC/CDLHR - /ABA/CJ/D19DECFRA/AQR/CCDOH
3) FQP DOH/AEKDXB-DOH/RCH*IN*ZZ
FQU12//13//17
Infant Fare = QAR120 + TAXES
Youth Fare =QAR870 + TAXES
Child Fare= QAR520 + TAXES
Total Fare =QAR1510 + TAXES
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ITINERARY PRICING
The Amadeus itinerary pricing transactions allow you to price a PNR. Depending on which transaction you
use, you can choose to store, or not to store the pricing response in TST. The itinerary pricing transactions
are as follows:
FXP
Prices an itinerary, and stores the response in a TST.
FXX
Prices an itinerary, without storing the response.
The following table contains information on the journey type limits:
Journey Type
A round or circle trip can contain a
maximum of
A one-way trip can contain a
maximum of:
One-way or open jaw:
Round trip or circle trip:
Limits
12 flight segments, or
10 flight segments and 2 surface segments, or
11 flight segments and 1 surface element, or
11 fare break points
11 flight segments, or
9 flight segments, and 2 surface segments, or
10 flight segments and 1 surface element, or
10 fare break points
10 fare components (fare break points)
11 fare components (fare break points)
The following conditions apply:
When only one fare is applicable for an itinerary, the system display a ticket image, and stores a TST if
you are using FXP transaction.
When several fares apply, the system displays a list of fares to choose from.
When there is only one passenger, the system displays a ticket image.
When there are several passengers, the system displays a list of passenger and fare details.
A fare proposed by the system is valid until you do an end of transaction
The link with the Amadeus Fare server has a limit of three minutes. If you are inactive for longer than
three minutes, you will be disconnected. Re-enter a pricing entry
For selected markets, when the amounts of fares offered are equal, carrier specific fares take
precedence over YY fares.
The system prices an itinerary in the currency of the country of origin, and automatically converts in to
the currency of your terminal location when needed.
When you choose to store a TST, remember that the validity of the TST varies, depending on your
location. The TST validity decided by each market individually, and may be minutes, hours, or days. 4
days validity for Qatar market.
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PRICING A PNR
The following PNR illustrates how to price a PNR:
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0623Z
YT4JXI
1.AMADEUS/MR
2 QR 100 B 12MAR 7 DOHDXB HK1 0815 1015 12MAR
QR/
3 QR 103 B 15MAR 3 DXBDOH HK1 0750 0750 15MAR
QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING - A
5 TK OK28JAN/DOHQR2900
To price the itinerary, and create TST, enter: FXP
System Response:
FXP
* FARE BASIS *
01 BEE14
*
02 BEE7
*
>
DISC
* PSGR
* P1
* P1
* FARE<QAR>
*
1120.00
*
990.00
* MSG *T
*
*Y
*
*Y
PAGE 1/ 1
Because several fares apply, the system displays a list of fares for you to choose from. To select the fare,
on line 2, enter: FXT 02 /P1
System Response:
FXT02/P1
01 AMADEUS/MR
LAST TKT DTE 12MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
DXB QR 0100 B B 12MAR 0815 BEE7
19MAR 20
DOH QR 0103 B B 15MAR 0750 BEE7
15MAR19MAR 20
QAR
730.00
12MAR06DOH QR DXB100.27QR DOH100.27NUC
200.54END ROE3.640000
QAR
200.00YQ
QAR
30.00QA
QAR
30.00AE
QAR
990.00
100.00 QAR PENALTY APPLIES
To save the TST Enter: RF ZAFAR; ER
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PRICING A MULTI-PASSENGER PNR
The following PNR illustrates how to price multiple passengers.
1.AMADEUS/A MR
2.AMADEUS/B MR
3.MADEUS/MR
4 QR 100 B 12MAR 7 DOHDXB HK3 0815 1015 12MAR
QR/
5 QR 103 B 15MAR 3 DXBDOH HK3 0750 0750 15MAR
QR/
6 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING - A
7 TK OK28JAN/DOHQR2900
To price the itinerary, and create TST, enter: FXP
System Response:
FXP
* FARE BASIS *
01 BEE14
*
02 BEE7
*
>
DISC
* PSGR
* P1-3
* P1-3
* FARE<QAR>
*
1120.00
*
990.00
* MSG *T
*
*Y
*
*Y
PAGE 1/ 1
If you pricing has several passengers at the same time, with the same fare, you have to passenger-select
with the FXT entry and you are choosing the fare on line 2, enter: FXT02/P1-3
System Response:
FXT02/P1-3
PASSENGER
01 AMADEUS/A MR
02 AMADEUS/B MR
03 MADEUS/MR
PTC
ADT
ADT
ADT
TOTALS
NP
1
1
1
FARE<QAR>
730.00
730.00
730.00
TAX
260.00
260.00
260.00
PER PSGR
990.00
990.00
990.00
3
2190.00
780.00
2970.00
1-3 LAST TKT DTE 12MAR06 - DATE OF ORIGIN
1-3 100.00 QAR PENALTY APPLIES
To save the TST Enter: RF ZAFAR; ER
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To price the itinerary, without creating a TST, enter: FXX
System Response:
FXX
* FARE BASIS *
01 BEE14
*
02 BEE7
*
DISC
* PSGR
* P1-3
* P1-3
* FARE<QAR>
*
1120.00
*
990.00
* MSG
*
*
*T
*Y
*Y
To view a ticket image for Fare # 2 Enter: FQQ2
System Response:
FQQ02
02 BEE7
*
* P1-3
*
990.00 *
*Y
LAST TKT DTE 12MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
DXB QR 0100 B B 12MAR 0815 BEE7
19MAR 20
DOH QR 0103 B B 15MAR 0750 BEE7
15MAR19MAR 20
QAR
730.00
12MAR06DOH QR DXB100.27QR DOH100.27NUC
200.54END ROE3.640000
QAR
200.00YQ
QAR
30.00QA
QAR
30.00AE
QAR
990.00
100.00 QAR PENALTY APPLIES
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ITINERARY PRICING OPTIONS
You can add options to further define your pricing requirements. The options apply equally to FXP and
FXX. The following option indicators:
Passenger Name Select:
FXP / P4 (Pricing the itinerary for passenger no 4)
FXP / P2, 4, 6 (Pricing the itinerary for passenger no 2, 4, 6)
FXP /P2-6 (Pricing the itinerary for range of passengers 2 to 6)
FXP/ RIN/P2 (Infant travelling with passenger no 2)
FXP / RCH /P4 (Child Discount for passenger no 4)
Pricing for Infant:
FXP / INF (Infant Only)
FXP / RIN (Infant Discount)
FXP/ RIN/P2 (Infant travelling with passenger no 2)
Pricing for Non Infant:
FXP / PAX (Adult and Child)
FXP / RCH /P4 (Child Discount for passenger no 4)
Request Pricing:
FXP /R CD (Senior Citizen Discount)
FXP / R ZZ (Youth Discount)
FXP/R, LON (Indicate the point of Sale and ticketing as LON)
FXP/ R, LON. DOH (Indicate the point of sale is LON and point of ticketing is DOH)
FXP / R, ET (Exempt All Taxes)
Select the Segment:
FXP / S3 (Price only for Segment 3)
FXP / S3-5 (Price the Range of Segments 3 to 5)
FXP / S3, 6, 9(Price the Segments 3, 6, and 9)
FXP / S4X (No Stopover or Transfer Point segment 4)
FXP / S4X, 6X (No Stopover or Transfer Point segment 4, 6)
FXP /S2-4, 6, 8X, 9 (Price for segment 2 t0 4 and 6 are stopover and segment 8 no stopover)
Fare Break Point:
FXP / B 3 (Fare break point is segment 3)
FXP / B3 , 7 (Fare break point are segment 3, 7)
Turnaround Point:
FXP / BT- 4 (Turnaround point is segment 4)
Pricing for Validating Carrier (PFC only):
The format: FXP/R, VC-QR (Validating on QR)
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FARE QUOTE – ITINERARY PRICING EXAMPLES:
Following are the examples for different pricing options
(1)- Retrieve Instructor PNR: YT42O6
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR and store the Fare: BEE6MQA1
RP/DOHQR2900/DOHQR2900
1.JACKSON/MICHAEL MR
2 EK 848 B 15MAR 3 DOHDXB
3 EK 001 B 15MAR 3 DXBLHR
4 EK 004 B 25MAR 6 LHRDXB
5 EK 841 B 26MAR 7 DXBDOH
AA/SU
HK1
HK1
HK1
HK1
0345
0745
2000
0810
28JAN06/0711Z
0545
1135
0645
0810
15MAR
15MAR
26MAR
26MAR
E
E
E
YT42O6
EK/
EK/
EK/
EK/
(2)- Retrieve Instructor PNR: YT44MW
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR and store the Fare for both passengers: BEE14
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0715Z
YT44MW
1.KAPOOR/KARINA MS
2.KAPOOR/SHAHID MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/
(3)- Retrieve Instructor PNR: YUDBEX
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR for Non Infant passengers and store the Fare: BEE7
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0720Z
YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL)
2.LEE/JOHAN MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/
(4)- Retrieve Instructor PNR: YUDBEX
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR for Infant passenger and store the Fare: BEE7
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0720Z
YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL)
2.LEE/JOHAN MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/
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(5)- Retrieve Instructor PNR: YUDDW2
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR and store the Fare: Y2
RP/DOHQR2900/DOHQR2900
1.KHAN/SHAHRUKH MR
2 QR 100 B 15MAR 3 DOHDXB HK1
3 QR 103 B 18MAR 6 DXBDOH HK1
AA/SU
28JAN06/0726Z
0815 1015
0750 0750
15MAR
18MAR
YUDDW2
QR/
QR/
(6)- Retrieve Instructor PNR: YUDF2W
Type RFP;ER to obtain your own Record Locator:…………………
Price the PNR and store the CHILD Fare: BEE14
RP/DOHQR2900/DOHQR2900
1.KHAN/ALI MR
2 QR 100 B 15MAR 3 DOHDXB HK1
3 QR 103 B 18MAR 6 DXBDOH HK1
AA/SU
28JAN06/0732Z
0815 1015
0750 0750
15MAR
18MAR
YUDF2W
QR/
QR/
(7)- Retrieve Instructor PNR: YUDMN6
Type RFP;ER to obtain your own Record Locator:…………………………
Select the segments on EK and price Fare: VEE7
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0748Z
YUDMN6
1.AMADEUS/M MR
2 EK 848 V 15MAR 3 DOHDXB HK1 0345 0545 15MAR
EK/
3 QR 103 B 18MAR 6 DXBDOH HK1 0750 0750 18MAR
QR/
4 ARNK
5 EK 843 V 18MAR 6 DXBDOH HK1 1645 1645 18MAR E EK/
(8)- Retrieve Instructor PNR:
Type RFP;ER to obtain your own Record Locator:…………………………
Select the segments on EK for passenger # 2 as Fare: VEE7
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0754Z
YUDPF5
1.AMADEUS/N MR
2.AMADEUS/X MR
3 EK 848 V 15MAR 3 DOHDXB HK2 0345 0545 15MAR
EK/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/
5 ARNK
6 EK 843 V 18MAR 6 DXBDOH HK2 1645 1645 18MAR E EK/
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(9)- Retrieve Instructor PNR:
Type RFP;ER to obtain your own Record Locator:…………………………
Price the PNR as Dubai No Stopover: VLE6MQA1
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0804Z
YUDT2U
1.AMADEUS/M MR
2 EK 848 V 12MAR 7 DOHDXB HK1 0345 0545 12MAR
EK/
3 EKOPEN V 12MAR 7 DXBKHI
4 EKOPEN V 25MAR 6 KHIDXB
5 EKOPEN V
DXBDOH
(10) Retrieve Instructor PNR: YUDWKX
Type RFP;ER to obtain your own Record Locator:…………………
Price the itinerary, DAC-CGP-DAC by Bus service as Fare: KLE6MQR
1.ABDUREHMAN/MR
2 QR 344 K 15MAR 3 DOHDAC HK1 2350 0730 16MAR
3 QR4346 K 16MAR 4 DACCGP HK1 1000 1500 16MAR
4 QR4341 K 16MAY 2 CGPDAC HK1 0900 1630 16MAY
5 QR 343 K 16MAY 2 DACDOH HK1 2030 2305 16MAY
QR/
QR/
QR/
QR/
(11) Retrieve Instructor PNR: YUD2I3
Type RFP;ER to obtain your own Record Locator:…………………
Price the itinerary, for FF25 Discounted fare : Y2
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/0818Z
YUD2I3
1.AMADEUS/P MR
2 QR 100 K 15MAY 1 DOHDXB HK1 0800 1000 15MAY
QR/
3 QR 103 K 15JUN 4 DXBDOH HK1 0800 0800 15JUN
QR/
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Answers & Suggested Entries
Exercise #1
1) Price the Itinerary Automatically – FXP
2) Select The Fare on Line 03 to Store Ticket Record – FXT03/P1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L- BEE6MQA1
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #2
1) Price the Itinerary Automatically – FXP
2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1-2
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #3
1) Price the Itinerary Automatically – FXP/PAX
2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1-2
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7/PAX
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
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Exercise #4
1) Price the Itinerary Automatically – FXP/INF
2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1-2
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7/INF
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #5
1) Price the Itinerary Automatically – FXP
No fare Available as require Y2 WE HAVE TO USE BY FORCED OPTION
By forced pricing option - FXP/L-Y2
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #6
1) Price the Itinerary Automatically – FXP/RCH
2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7/RCH
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
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Exercise #7
1) Price the Itinerary Automatically – FXP/S2,5
2) Select The Fare on Line 04 to Store Ticket Record – FXT04/P1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7/S2,5
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #8
1) Price the Itinerary Automatically – FXP/S2,5/P2
2) Select The Fare on Line 04 to Store Ticket Record – FXT04/P2
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-BEE7/S2,5/P2
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #9
1) Price the Itinerary Automatically – FXP/S2X,4X
2) Select The Fare on Line 04 to Store Ticket Record – FXT05/P1
3) Received From and End Transaction – RFP;ER
4) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-VLE6MQA1/S2X,4X
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
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Exercise #10
1) Price the Itinerary Automatically for DOH-DAC-DOH– FXP/S2,5
2) Select The Fare on Line 02 to Store Ticket Record – FXT02/P1
3) Received From and End Transaction – RFP;ER
4) Update TST with bus segments DAC-CGP-DAC: TTU/T1/S2,3,4,5
5) Fare calculation override option: TTK/T1/CBUILD
6) Received From and End Transaction – RFP;ER
7) Display the ticket Record (TST) – TQT or TQT/T1
OR
By forced pricing option - FXP/L-KLE6MQR/S2,5
1) Received From and End Transaction – RFP;ER
2) Update TST with bus segments DAC-CGP-DAC: TTU/T1/S2,3,4,5
3) Fare calculation override option: TTK/T1/CBUILD
4) Received From and End Transaction – RFP;ER
5) Display the ticket Record (TST) – TQT or TQT/T1
Exercise #11
1) Price the Itinerary Automatically for DOH-DAC-DOH– FXP/ZO-25P*FF25
2) Price no priced as per require Y2 for K-Class, we will use by forced option.
OR
By forced pricing option - FXP/L-Y2/ZO-25P*FF25
1) Received From and End Transaction – RFP;ER
2) Display the ticket Record (TST) – TQT or TQT/T1
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BEST BUY PRICING
Amadeus Best Buy pricing enables you to price a PNR with the lowest available fare for a booked itinerary.
It checks for lower fares and availability in lower booking classes or for lower fares in the same booking
class as already booked. The system suggests only fares that are applicable to the itinerary and the
passenger type. It also checks the rule conditions, such as advance purchase, and minimum and
maximum stay requirements.
Best Buy can automatically rebook an itinerary in a lower booking class, by using the highest access.
Alternatively, the system can inform you of lower fares without rebooking, to enable you to check if the
suggested fare is suitable for the passenger, without changing the PNR. You can also choose to store, or
not to store the pricing response in a TST.
In certain markets, Best Buy checks for lower fares across all cabins of the aircraft, and gives preference
to the highest cabin when the same fare applies. In other markets, Best Buy checks for lower fares in the
same cabin as the already booked segment. Your local Amadeus Help Desk can inform you about the
default for your market.
The Amadeus Best Buy functionality consists of the following entries:
Entry
FXB
FXR
FXA
FXU
FXZ
FXL
Explanation
Rebook to the lowest fare if seat available, and create a TST
Rebook to the lowest fare if seat available but don’t create TST
Display a list of lower fares without rebook PNR
Select fare after FXA, rebook, and create a TST
Select fare after FXA, rebook, but not create a TST
Display lowest possible fare
System also informs you about seat availability
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1- BEST BUY WITH AUTOMATIC REBOOKING: FXB/FXR
You can use the Best Buy entries FXB and FXR to rebook an itinerary in a lower class. FXB creates a
TST, FXR does not
The following PNR illustrates the Best Buy Function.
RP/DOHQR2900/DOHQR2900
AA/SU 28JAN06/1250Z
YU8LQE
1.AMADEUS/M MR
2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/
To find the lowest applicable fare for this itinerary, and store TST, enter: FXB
System Response:
FXB
01 AMADEUS/M MR
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR
2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
The system informs you that the itinerary is rebooked. To store the TST and updates the reservation as
per changes, Receive from (RF) and End of transaction (ET/ER).
System Response:
--- TST --RP/DOHQR2900/DOHQR2900
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1254Z
0920 1405
1405 2345
15MAR
25MAR
YU8LQE
QR/
QR/
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For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 Y 15MAR 3 DOHLHR HK1
3 QR 006 Y 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1256Z
0920 1405
1405 2345
15MAR
25MAR
YU8ORA
QR/
QR/
If you use the FXR entry, the response with fare details, but not creates TST. You can still view the fare
details by using the entry FQQ, followed by a number for a passenger. FXR
System Response
FXR
01 AMADEUS/Q MRS
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR
2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
The system informs you that the itinerary is rebooked. To store the TST and updates the reservation as
per changes, Receive from (RF) and End of transaction (ET/ER).
System Response:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1259Z
0920 1405
1405 2345
15MAR
25MAR
YU8ORA
QR/
QR/
This time only reservation changed as per lowest fare available and did not store TST.
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2- BEST BUY WITH MANUAL REBOOKING: FXA
You can use the Best Buy entry FXA to display a list of lower applicable fares. As a follow-up you can
choose to do a manual rebooking with the FXU which stores a TST, or FXZ which does not store a TST.
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 Y 15MAR 3 DOHLHR HK1
3 QR 006 Y 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1302Z
0920 1405
1405 2345
15MAR
25MAR
YU8ORA
QR/
QR/
To request a list of lower fares, enter: FXA
System Response:
FXA
* FARE BASIS * DISC
* PSGR
01 YRT
*
* P1
02 BEE3M
*
* P1
03 LLPX2M1
*
* P1
04 YLPX2M
*
* P1
05 BRTLH
*
* P1
06 LLOWQR1
*
* P1
07 QPX3MLH
*
* P1
08 QLE6MQR
*
* P1
*6,8*ARPT RESTR FARE LHR SEG 1/2
*5-8*TICKET STOCK RESTRICTION
* FARE<QAR>
* 10330.00
*
6860.00
*
6710.00
*
5840.00
*
4540.00
*
4140.00
*
3540.00
*
3040.00
* MSG
*
*
*
*
*SR
*
*
*
*T
*Y
*Y
*Y
*Y
*Y
*Y
*Y
*Y
If for example you would like to rebook the itinerary, and use the fare on line 08, without storing a TST,
enter: FXZ08/P1
System Response:
FXZ08
08 QLE6MQR
*
* P1
*
3040.00 *RB
*Y
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR
2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
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The system informs you that the itinerary is rebooked. To store the TST and updates the reservation as
per changes, Receive from (RF) and End of transaction (ET/ER).
System Response:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1306Z
0920 1405
1405 2345
15MAR
25MAR
YU8ORA
QR/
QR/
FXZ option only reservation changed as per lowest fare available and did not store TST.
If for example you would like to rebook the itinerary, and use the fare on line 08, without storing a TST,
enter: FXU08/P1
System Response
--- TST --RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1310Z
0920 1405
1405 2345
15MAR
25MAR
YU8ORA
QR/
QR/
FXU option stored TST for lowest available fare and changed the booking classes.
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 88 Amadeus Reservation & Ticketing
DISPLAYING THE LOWEST APPLICABLE FARE: FXL
You can use the entry FXL to display the lowest applicable fare for an itinerary. The system will also
advise you about seat availability. There is no follow-up entry to rebook the itinerary with FXL. Use either
the FXB or the FXR entry.
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Z MR
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1316Z
0920 1405
1405 2345
15MAR
25MAR
YU82ZS
QR/
QR/
To display the lowest possible fare, enter: FXL
System response:
FXL
01 AMADEUS/Z MR
NO REBOOKING REQUIRED FOR LOWEST FARE
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR
2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
There is only one passenger in the PNR; the system displays a ticket image. If more than one passenger
you can view the fare details for any of the passenger by using the FQQ entry, for example, FQQ 3. Use
either the FXB or the FXR entry to change the reservation and store the TST.
If the lowest fare is not available, the system will still display passenger and fare details of the
lowest fare, but include the following message at the top of the display:
LOWEST SOLD OUT // TRY WAITLIST
>
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Amadeus Qatar W.L .L
- 89 Amadeus Reservation & Ticketing
AMADEUS TICKETING
The Amadeus central system allows you to automatically price the air itinerary of a PNR. The automatic
pricing entry FXP creates a transitional stored ticket (TST) which contains all the information necessary to
issue a ticket.
A TST can also be created when pricing is requested before end of transaction on the PNR. The newly
created PNR must contain the flight segments and a passenger name.
A maximum of ten TSTS are allowed for each passenger with different portions of the air itinerary. Multiple
TSTS must be created with segment association. Ticketing is requested by selecting TST and/or segment
numbers when more than one TST has been created.
A display of a TST can be obtained as a result of a TQT entry. Any time a modification is made to the
PNR, a PNR change message is automatically appended to the header line of the TST. It is necessary to
verify the validity of the TST and remove this message before ticketing is requested.
When the system cannot price the PNR, you must manually create a TST with the TTC entry. The
response to this entry is an empty ticket panel.
You can update the ticket panel as follows:
- You fill in the TST panel fields with the necessary information using guided mode entries, or
- You use the format entry to enter information on the command line of the panel or in the PNR.
A TST that is automatically created by the system is called an AST. A manually created TST is called
an MST.
You can print a ticket using transaction code TTP.
After the ticket has been issued, Amadeus receives a ticket number message which is stored in the PNR
FA element. The TK element in the PNR is automatically changed to TK to show that the ticket has been
issued.
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Amadeus Qatar W.L .L
- 90 Amadeus Reservation & Ticketing
AREA REPORTING PLANS / BANK SETTLEMENT PLANS
Each time an agency issues a ticket on a given airline, the agency must report the sale to the airline for
payment purposes.
To simplify the reporting of sales to the airlines, IATA and the airlines have formed reporting plans.
Airlines’ wishing to participate in the reporting plans given an agreement where they will accept payment
from a third party, usually a bank. Bank Settlement Plans (BSPs) are sometimes referred to as Area
Reporting plans (ARPs). In the U.S, the reporting plan is called ARC (Airline Reporting Corporation).
A BSP record exists for each reporting plan and contains all the airlines that participate in the plan. The
Service Management Centre maintains the BSP record in Amadeus. If any agency does not have a
designated ticketing carrier, a BSP code must be present in the office profile (field ARP). This applies to all
offices that can issue tickets. BSP procedure are established by IATA in Geneva
There is a Plan Manger for each country who administers and overseas the plan within a particular
geographical area. The National System or National Distribution System provides BSP information to
Amadeus. Gulf BSP has office in Sharjah (UAE).
AREA REPORTING PLAN / BANK SETTLEMENT PLAN
To display the area reporting plan participants for specific country, enter
TGBD-XY (where XY replaces the ISO country code). Qatar is under Gulf Area (AE), Enter: TGBD-AE
System Response:
--BSP/ARP
AA
AC
BD
BI
CY
CZ
GF
GN
KC
KL
ME
MH
QF
QM
SD
SN
UA
UL
4L
7D
PLAN
AF
BR
DL
IC
KM
MS
QR
SQ
UM
9W
FOR:
AH
B3
D3
IR
KQ
OA
RA
SU
US
AE GULFAREA
AI
AY
AZ
CA
CI
CO
EI
EK
ET
IT
IY
JU
KU
LH
LO
OS
PK
PR
RB
RJ
RO
SV
S2
TG
VS
VV
WY
BA
CX
EY
J2
LX
PS
SA
TK
W5
Ticketing Agreement Table
A Ticketing (T) / PTA(P) / Electronic Ticketing(E) agreement table is maintained for each Amadeus
Participating carrier airlines, if the airline has provided this information. The purpose of the table is to
define interline ticketing, PT, and Electronic Ticketing agreements. For example: TGAD- BA/EK
System response:
--AIRLINES HAVING AGREEMENT WITH: BA
EK T P E
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 91 Amadeus Reservation & Ticketing
CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEMENTS
Following are the cryptic entries
Create Manual TST
:
Specific passenger
:
Specific passenger & segments
:
Add selling indicator
:
Specific TST
:
Add Baggage allowance
:
Specific TST
:
Specific TST & Line
:
Add Fare Base
:
Specific TST
:
Specific TST & Line
:
Add not Valid before & after
:
Specific TST
:
Specific TST & Line
:
Add not valid after only
:
Specific TST
:
Specific TST & Line
:
Add not valid before only
:
Specific TST
:
Specific TST & Line
:
Add Market/Net Fare Amount
:
Specific TST
:
Add Tour code for Non Infant
:
Add Tour code for Infant
:
Specific passenger
:
Specific passenger & segments
:
Payment for Non Infant (Publishes Fare):
Payment for Non infant (Net Fare) :
Payment for Infant (Published Fare ) :
Payment for Infant (Net Fare)
:
Specific passenger
:
Specific passenger & segments
:
Commission
:
Specific passenger
:
Specific passenger & segments
:
Validating Carrier
:
Specific passenger
:
Specific passenger & Segments
:
Endorsement
:
Specific passenger
:
TTC
TTC/P2
TTC/P2/S2,5
TTK/SSITI
TTK/T2/SSITI
TTK/A20K
TTK/T2/A20K
TTK/T2/L2/A20K
TTK/BYEE4M
TTK/T2/BKEE4M
TTK/T2/L2,5/BKEE4M
TTK/V12FEB12MAR
TTK/T2/V12FEB12MAR
TTK/T2/L3,4/V12FEB12MAR
TTK/VXX12MAR
TTK/T2/VXX12MAR
TTK/T2/L3,5/VXX12MAR
TTK/V12FEB
TTK/T2/V12FEB
TTK/T2/L3,5/V12FEB
TTK/NF-1800
TTK/T2/NF-1800
FT PAX NRQ01800/DOHR002
FT INF NRQ00180/DOHR002
FT PAX NRQ01800/DOHR002/ P2
FT PAX NRQ01800/DOHR002/ P2/S2,5
FP PAX CASH
FP PAX NR+CASH/QAR1950 (Include Taxes)
FP INF CASH
FP INF NR+CASH/QAR200
(Include Taxes)
FP PAX NR+CASH/QAR1950/P2
FP PAX NR+CASH/QAR1950/P2/S2,5
FM 7
FM 7/P2
FM 7/P2/S2,5
FV QR
FV QR/P2
FV QR/P2/S2,5
FE VALID ON SHOWN CARRIERS
FE VALID ON SHOWN CARRIERS/P2
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 92 Amadeus Reservation & Ticketing
CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEMENTS
Specific passenger & segments
:
FE VALID ON SHOWN CARRIERS/P2/S2,5
(Local currency QAR )
Update / Add Fare Amount
:
TTK/F1800.00
Update / Add Fare Amount
:
TTK/FUSD495.00
(Other currency USD )
Update / Add Equivalent Fare Amount :
TTK/EQAR1800.00
Update / Add Fare & Equivalent
:
TTK/FUSD495.00/EQAR1800.00
Specific TST
:
TTK/T2/F800.00
Update/Add Tax
:
TTK/X100YR
Update/Add Taxes
:
TTK/X100YR/X200YQ/X30WO
Specific TST
:
TTK/T2/X100YR/X200YQ/X30WO
Update/Add Fare & Total Amount for reissue:TTK/R1800/T500.00
Additional amount as Total (Reissue) :
TTK/T500.00
No Additional cost (Reissue)
:
TTK/T0.00
Delete specific Tax # 3
:
TTK/X3
Add new Tax
:
TTK/X100YR
Change Tax amount for Tax # 3
:
TTK/X3-X200YQ
Existing Tax as collected for reissue :
TTK/X3 - O
(Old tax which collected)
(K1 is transaction)
Add BSR
:
TTK/K13.65000
Specific TST
:
TTK/T2/K13.65000
(K1 is transaction)
TTK/CDOH QR DXB190.00NUC190.00END ROE3.6400
Fare calculation
:
Fare calculation override
:
TTK/CBUILD
Specific TST
:
TTK/T2/CBUILD
Preview Ticket Image
:
TTP/T1/TKT/CRT
Specific Passenger
:
TTP/P2/TKT/CRT
Print Ticket
:
TTP
Specific TST
:
TTP/T2
Specific Passenger
:
TTP/P2
Specific Stock Reference
:
TTP/X A2
Override Validating Carrier
:
TTP/V*QR
Specific TST
:
TTP/T2/V*QR
Specific passenger
:
TTP/P2/V*QR
Override Electronic Ticket
:
TTP/OPT
(Issue Paper Ticket)
(Expired TST)
Override past date TST
:
TTP/O
Remove change flag from TST
:
TTF
From All TST
:
TTF/ALL
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 93 Amadeus Reservation & Ticketing
STEPS TO ISSUE PAPER TICKET
Following are the steps to issue a paper ticket
1- PUBLISHED FARE TICKET:
Step 1-Create the PNR:
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
4 AP DOH +974 4667579 - AMADEUS
5 TK OK28JAN/DOHQR2900
AA/SU
28JAN06/1520Z
YVHCDR
0920 1405 15MAR
QR/
1405 2345 25MAR
QR/
QATAR - TRAINING - A
Step 2- Price the PNR : FXP
FXP
* FARE BASIS * DISC
* PSGR
01 QPX3MLH
*
* P1
02 QLE6MQR
*
* P1
*2*ARPT RESTR FARE LHR SEG 1/2
*1-2*TICKET STOCK RESTRICTION
* FARE<QAR>
*
3540.00
*
3040.00
* MSG
*
*
*T
*Y
*Y
Step 3- Select the Require fare: FXT02/P1
FXT02
01 AMADEUS/M MR
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR 2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
QAR
300.00YQ
XT QAR 130.00GB QAR 80.00UB
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
Step 4- Save the fare as ticket image (TST):
RFZAFAR;ER
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Amadeus Qatar W.L .L
- 94 Amadeus Reservation & Ticketing
Step 5 – Display TST in cryptic mode / Non Graphic : TQT/T1
TST00001
DOHQR2900 AA/28JAN I 0 LD 15MAR06 OD DOHDOH SI
TFXP
1.AMADEUS/M MR
1
DOH QR 007 Q 15MAR 0920 OK QLE6MQR
14JUN 20K
2 O LHR QR 006 Q 25MAR 1405 OK QLE6MQR
21MAR15SEP 20K
DOH
FARE F QAR
2500.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
3040.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.640000
6.FE VALID ON QR ONLY NON END/NON REROUT
Step 6 – Insert Require Ticketing Elements: FP, FM, FV, FE
Form of Payment
:FP PAX NONREF
Commission
:FM PAX 7
Carrier
:FV PAX QR
Endorsement
:FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE
Step 7 – Save the ticketing elements: RFZA;ER
Step 8- To issue the ticket Enter: TTP/T1
System Response:
OK PROCESSED
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 95 Amadeus Reservation & Ticketing
2- PUBLISHED FARE TICKET AGAINST CREIDT CARD:
Step 1-Create the PNR:
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1
3 QR 006 Q 25MAR 6 LHRDOH HK1
4 AP DOH +974 4667579 - AMADEUS
5 TK OK28JAN/DOHQR2900
AA/SU
28JAN06/1520Z
YVHCDR
0920 1405 15MAR
QR/
1405 2345 25MAR
QR/
QATAR - TRAINING - A
Step 2-Price the PNR : FXP
FXP
* FARE BASIS * DISC
* PSGR
01 QPX3MLH
*
* P1
02 QLE6MQR
*
* P1
*2*ARPT RESTR FARE LHR SEG 1/2
*1-2*TICKET STOCK RESTRICTION
Step 3- Select the Require fare:
* FARE<QAR>
*
3540.00
*
3040.00
* MSG
*
*
*T
*Y
*Y
FXT02/P1
FXT02
01 AMADEUS/M MR
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR
21MAR15SEP 20
QAR 2500.00
15MAR06DOH QR LON343.40QR DOH343.40NUC
686.80END ROE3.640000
QAR
300.00YQ
XT QAR 130.00GB QAR 80.00UB
QAR
30.00QA
QAR
210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT
Step 4- Save the fare as ticket image (TST): RFZAFAR;ER
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 96 Amadeus Reservation & Ticketing
Step 5 – Display TST in cryptic mode/Non Graphic : TQT/T1
TST00001
DOHQR2900 AA/28JAN I 0 LD 15MAR06 OD DOHDOH SI
TFXP
1.AMADEUS/M MR
1
DOH QR 007 Q 15MAR 0920 OK QLE6MQR
14JUN 20K
2 O LHR QR 006 Q 25MAR 1405 OK QLE6MQR
21MAR15SEP 20K
DOH
FARE F QAR
2500.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
3040.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.640000
6.FE VALID ON QR ONLY NON END/NON REROUT
Step 6 – Insert Require Ticketing Elements: FP, FM, FV, FE
Form of Payment
:FP PAX CCVI1234567891213/0207/QAR3040.00
(Automated Approval)
Commission
:FM PAX 7
Carrier
:FV PAX QR
Endorsement
:FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE
How to Obtain Manual Approval in advance?
Entry : DECCVI1234567891213/0207/QAR3040.00/QR
Approval Code: VI20345
Step 7- Insert Manual Approval with credit card number in TST: (If any)
Form of Payment
:FP PAX CCVI1234567891213/0207/QAR3040.00/N20345
8 – Save the ticketing elements: RFZA;ER
9- To issue the ticket Enter: TTP/T1
System Response:
OK PROCESSED
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 97 Amadeus Reservation & Ticketing
3- MARKET FARE/ NET FARE TICKET:
Step 1-Create the PNR:
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 V 15MAR 3 DOHLHR HK1
3 QR 006 V 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1555Z
0920 1405
1405 2345
15MAR
25MAR
YVR7JK
QR/
QR/
As per Airline Advised Published Fare as per IATA/COMMON FARE YEE3M and
Special/Market/Net/Commissionable Fare is 1800.
Step 2- Price the Fare as per Airline YEE3M :
FXP/L-YEE3M
System response:
FXP/L-YEE3M
01 AMADEUS/Q MRS
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 V V 15MAR 0920 YEE3M
20
DOH QR 0006 V V 25MAR 1405 YEE3M
20
QAR
6320.00
15MAR06DOH QR LON868.13QR DOH868.13NUC
1736.26END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 6860.00
TKT BY FARE BASIS *3*
Step 3- Save the fare as ticket image (TST):
RFZAFAR;ER
Step 4 – Display TST in cryptic mode/Non Graphic :
TQT/T1
TST00001
DOHQR2900 AA/28JAN M 3
OD DOHDOH SI
TFXP/L-YEE3M
1.AMADEUS/Q MRS
1
DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR
6320.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
6860.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 98 Amadeus Reservation & Ticketing
Step 5 – Insert Require Ticketing Elements: NF, FT , FP, FM, FV, FE
Enter Market Fare
: TTK/T1/NF-1800
Tour code:
: FTPAX NRQ01800/DOHR002
Form of Payment
:FP PAX NR+ NONREF/QAR2340.00 (Include Taxes)
Commission
:FM PAX 7
Carrier
:FV PAX QR
Endorsement
:FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE
Step 6 – Save the ticketing elements: RFZA;ER
Step 7- Display TST to view Ticketing elements: TQT/T1
TST00001
DOHQR2900 AA/28JAN M 3
OD DOHDOH SI
TFXP/L-YEE3M
1.AMADEUS/Q MRS
1
DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR
6320.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
6860.00
NETFARE QAR
1800.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
6.FM *M*7
7.FP NR+NONREF/QAR2340.00
8.FT NRQ01800/DOHR002
9.FV QR
Step 8- To issue the ticket Enter: TTP/T1
System Response:
OK PROCESSED
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 99 Amadeus Reservation & Ticketing
4- MARKET FARE/ NET FARE TICKET AGAINST CREDIT CARD:
Step 1-Create the PNR:
For example:
RP/DOHQR2900/DOHQR2900
1.AMADEUS/Q MRS
2 QR 007 V 15MAR 3 DOHLHR HK1
3 QR 006 V 25MAR 6 LHRDOH HK1
AA/SU
28JAN06/1555Z
0920 1405
1405 2345
15MAR
25MAR
YVR7JK
QR/
QR/
As per Airline Advised Published Fare as per IATA/COMMON FARE YEE3M and
Special/Market/Net/Commissionable Fare is 1800.
Step 2- Price the Fare as per Airline YEE3M :
FXP/L-YEE3M
System response:
FXP/L-YEE3M
01 AMADEUS/Q MRS
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH
LON QR 0007 V V 15MAR 0920 YEE3M
20
DOH QR 0006 V V 25MAR 1405 YEE3M
20
QAR
6320.00
15MAR06DOH QR LON868.13QR DOH868.13NUC
1736.26END ROE3.640000
XT QAR 130.00GB QAR 80.00UB
QAR
300.00YQ
QAR
30.00QA
QAR
210.00XT
QAR 6860.00
TKT BY FARE BASIS *3*
Step 3- Save the fare as ticket image (TST):
RFZAFAR;ER
Step 4 – Display TST in cryptic mode/Non Graphic : TQT/T1
TST00001
DOHQR2900 AA/28JAN M 3
OD DOHDOH SI
TFXP/L-YEE3M
1.AMADEUS/Q MRS
1
DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR
6320.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
6860.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
________________________________________________________________________________________
Amadeus Qatar W.L .L
- 100 Amadeus Reservation & Ticketing
Step 5 – Insert Require Ticketing Elements: NF, FT , FP, FM, FV, FE
Enter Market Fare
: TTK/T1/NF-1800
Tour code:
: FTPAX NRQ01800/DOHR002
Form of Payment
:FP PAX NR+ CCVI1234567891213/0207/QAR2340.00
Commission
:FM PAX 7
Carrier
:FV PAX QR
Endorsement
:FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE
(Include Taxes)
How to Obtain Manual Approval in advance?
Entry : DECCVI1234567891213/0207/QAR2340.00/QR
Approval Code: VI20345
Step 6- Insert Manual Approval with credit card number in TST:
Form of Payment
:FP PAX NR+CCVI1234567891213/0207/QAR2340.00/N20345
Step 7 – Save the ticketing elements:
RFZA;ER
Step 8- Display TST to view Ticketing elements:
TQT/T1
TST00001
DOHQR2900 AA/28JAN M 3
OD DOHDOH SI
TFXP/L-YEE3M
1.AMADEUS/Q MRS
1
DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR
6320.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X QAR
130.00GBAD
TX004 X QAR
80.00UBAS
TOTAL
QAR
6860.00
NETFARE QAR
1800.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.640000
6.FM *M*7
7.FP NR+NONREF/QAR2340.00
8.FT NRQ01800/DOHR002
9.FV QR
Step 9- To issue the ticket Enter: TTP/T1
System Response:
OK PROCESSED
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Amadeus Qatar W.L .L
- 101 Amadeus Reservation & Ticketing
REISSUE TICKET
Before commencing a reissue in Amadeus you will require the new base fare, taxes paid on the
original ticket, the breakdown of any new taxes to be collected reissue fee requirements and the
total additional collection, if any. If you are unsure of these, Please contact the validating carrier
for confirmation.
1) Retrieve the PNR and amend the itinerary. Cancel any segments which are not required.
2) Delete any old TST's using the commands then re-price any unflown segments to be included
on this ticket using the FXP entries.
You may have to use the l override if the system will not auto price (eg) FXP/L-QEE4MQR1
3) Amend the TST using the TTK / TTI update command applying the following codes.
R -- Reissue, this is the new base fare (excluding taxes)
O -- Old tax, all taxes paid for on the original ticket are identified with an "O"
X -- New tax, any additional taxes that need to be collected on the new ticket.
T -- Total additional collection (this includes any increase in fare, taxes and reissue fees.
If there is no additional collection then this will be zero).
V -- Not valid after dates for all coupons, this is mandatory for a reissue.
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Amadeus Qatar W.L .L
- 102 Amadeus Reservation & Ticketing
STEPS FOR REISSUE TICKET
Following are the steps to reissue a paper ticket
For example ticket issued as:
--- TST --RP/DOHQR2900/DOHQR2900
OC/PR 28JAN06/1652Z
YVO57Y
1.MINHAS/ZAFAR MR
2 QR 075 Q 15MAR 3 DOHLGW HK1 0200 0645 15MAR
QR/
3 QR 076 Q 25MAR 6 LGWDOH HK1 1015 1950 25MAR
QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING - A
5 TK OK28JAN/DOHQR2900
6 FA PAX 157-5147070648/PTQR/QAR3010.00/28JAN06/DOHQR2900/7777
7722/S2-3
7 FB PAX 2800007448 TTP OK PROCESSED/S2-3
Step 1- Display TST to view Fare and Taxes charged: TQT/T1
TST00001
DOHQR2900 FF/28JAN I 0 LD 15MAR06 OD DOHDOH SI
FXB
1.MINHAS/ZAFAR MR
1
DOH QR 075 Q 15MAR 0200 OK QLE6MQR
14JUN 20K
2 O LGW QR 076 Q 25MAR 1015 OK QLE6MQR
21MAR15SEP 20K
DOH
FARE F QAR
2500.00
TX001 X QAR
300.00YQAC TX002 X QAR
30.00QAAP TX003 X
QAR 130.00GBAD
TX004 X QAR
50.00UBAS
TOTAL
QAR
3010.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.640000
8.FE VALID ON QR ONLY NON END/NON REROUT
9.FM *M*5
10.FP INV
11.FV QR
Step 2- Change Reservation as per require Date / class:
--- TST --RP/DOHQR2900/DOHQR2900
1.MINHAS/ZAFAR MR
2 QR 075 Q 15MAR 3 DOHLGW HK1
3 QR 076 Q 27MAR 1 LGWDOH HK1
AA/SU
28JAN06/1659Z
0200 0645
1100 1950
15MAR
27MAR
YVO57Y
QR/
QR/
Step 3- Delete Previous TST : TTE/ALL
Step 4- Price the PNR as a require Fare:
Note: Step 1 to Step 4 require for all type of reissue options.
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- 103 Amadeus Reservation & Ticketing
OPTION -1 : REISSUE THE TICKET AS NO ADDITIONAL COLLECTION:
Following are the steps to reissue as no additional collection (NO ADC).
Step 5:
(i)TTK/EXCH / T1
OR
TTK/T1/R2500/O300YQ/O30QA/O130GB/O50UB/T0.00
FARE R QAR
TX001 O QAR
TX004 O QAR
TOTAL
QAR
2500.00
300.00YQAC TX002 O QAR
50.00UBAS
0.00
30.00QAAP TX003 O QAR
130.00GBAD
Step 6: - Insert Ticketing Elements:
Entry for Not valid after:
Entry for Commission:
Entry for Validating Carrier:
Entry for Tour code:
Old Form of payment :
Original Issue documents:
Received from:
TTK//T1/VXX15SEP
(For All coupons require)
(As per itinerary)
FM0 or FM5
FVQR
FTNRQ01800/DOHR002
(New or old Tour code if any)
(No Additional collection)
FPO/INV
FO 157-5147070648DOH28JAN06/77777722/P1/S2,3
RF ZAFAR;ER
Step 7: - To issue the ticket Enter:
TTP/T1
System Response:
OK PROCESSED
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Amadeus Qatar W.L .L
- 104 Amadeus Reservation & Ticketing
OPTION – 2 : REISSUE TICKET AS ADDITIONAL COLLECTION IN FARE ONLY:
Following are the steps to reissue as additional collection (ADC) for fare only.
Step 5:
(i) TTK/EXCH / T1
(ii) TTK/T1/T110.00
OR
TTK/T1/R2610/O300YQ/O30QA/O130GB/O50UB/T110.00
FARE R QAR
TX001 O QAR
TX004 O QAR
TOTAL
QAR
2610.00
300.00YQAC TX002 O QAR
50.00UBAS
110.00
30.00QAAP TX003 O QAR
130.00GBAD
Step 6 - Insert Ticketing Elements:
Change Fare calculation
Entry for Not valid after:
Entry for Commission:
Entry for Validating Carrier:
Entry for Tour code:
Old Form of payment :
Original Issue documents:
Received from:
TTK/T1/C………………….. (If any )
TTK//T1/VXX15SEP
(For All coupons require)
(As per itinerary)
FM0 or FM5
FVQR
FTNRQ01800/DOHR002
(New or old Tour code if any)
(Additional collection)
FPO/INV+/INV
FO 157-5147070648DOH28JAN06/77777722/P1/S2,3
RF ZAFAR;ER
To issue the ticket Enter:
TTP/T1
System Response:
OK PROCESSED
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- 105 Amadeus Reservation & Ticketing
OPTION-3 : REISSUE TICKET AS ADDITIONAL COLLECTION FOR TAX:
Following are the steps to reissue as additional collection (ADC) for Tax only.
Step 5:
(i) TTK/EXCH /T1
(ii)TTK/T1/X100YR/T100.00
OR
TTK/T1/R2500/O300YQ/O30QA/O130GB/O50UB/X100YR/T100.00
FARE R QAR
TX001 O QAR
TX004 O QAR
TOTAL
QAR
2500.00
300.00YQAC TX002 O QAR
30.00QAAP TX003 O QAR
50.00UBAS X QAR
100.00YR
100.00
130.00GBAD
Step 6- Insert Ticketing Elements:
Entry for Not valid after:
Entry for Commission:
Entry for Validating Carrier:
Entry for Tour code:
Old Form of payment :
Original Issue documents:
Received from:
TTK//T1/VXX15SEP
(For All coupons require)
(As per itinerary)
FM0 or FM5
FVQR
(New or old Tour code if any)
FTNRQ01800/DOHR002
(Additional collection)
FPO/INV+/INV
FO 157-5147070648DOH28JAN06/77777722/P1/S2,3
RF ZAFAR;ER
Step 7- To issue the ticket Enter:
TTP/T1
System Response:
OK PROCESSED
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- 106 Amadeus Reservation & Ticketing
OPTION - 4: REISSUE TICKET AS ADDITIONAL COLLECTION FOR TAX & FARE:
Following are the steps to reissue as additional collection (ADC) for fare & tax.
Step 5:
(i) TTK/EXCH /T1
(ii)TTK/T1/X100YR/T850.00
OR
TTK/T1/R3250/O300YQ/O30QA/O130GB/O50UB/X100YR/T850.00
FARE R QAR
TX001 O QAR
TX004 O QAR
TOTAL
QAR
3250.00
300.00YQAC TX002 O QAR
50.00UBAS TX005 X QAR
850.00
30.00QAAP TX003 O QAR
100.00YR
130.00GBAD
Step 6: Insert Ticketing Elements:
Change Fare calculation
Entry for Not valid after:
Entry for Commission:
Entry for Validating Carrier:
Entry for Tour code:
Form of payment for reissue:
TTK/T1/C…………………..
TTK//T1/VXX15SEP
FM0 or FM5
FVQR
FTNRQ01800/DOHR002
FPO/INV+/INV
Step 7: To issue the ticket Enter:
(If any )
(For All coupons require)
(As per itinerary)
(New or old Tour code if any)
(No Additional collection)
TTP/T1
System Response:
OK PROCESSED
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Amadeus Qatar W.L .L
- 107 Amadeus Reservation & Ticketing
TEMPORARY TICKETING
You can use temporary ticketing mode for:
Itineraries with only open segments
Shuttle flights where confirmed reservation are not allowed.
Staff discounts when the flight status is space available.
The temporary ticketing function allows to create a PNR and a TST, and to generate a ticket. When the
ticket has been issued, the PNR is not permanently stored. Since the PNR is not stored, you only need to
enter the elements that are required for ticketing purposes.
The status codes allowed in temporary ticketing are:
HL and HN, shown as RQ on the Ticket.
HK and RR shown as OK on the ticket (NS for infant)
SA and ID shown as SA on the ticket.
Before creating a PNR for temporary ticketing, you must enter the temporary ticketing mode with the
entry: TY
System Response:
TEMPORARY TICKET MODE
*TY*
The system displays the indicator * TY * advising you that you are in temporary ticketing mode.
You can now create the PNR. The TY record must contain the following information:
Passenger name or names
Itinerary with open segments and/or segments with confirmed, requested, or waitlist status.
Form of payment
Validating airline
When you make a short sell entry from an availability display, append the status code to the segment sell
entry: SS1Y4/HK
When making a long sell entry, include the status code immediately before the number of passengers:
SSBA302Y19MARCDGLHRHK1
Price the itinerary and insert the ticketing field as per require no need to save the TST. After issue the
ticket Ignore the previous work with the help of IG.
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DOCUMENT BANK
Display the Document Bank for Paper Ticket:
Display E-Ticket Stock:
TSD
DSLD/K/AE/DOHQR2120
Register Documents or Load Stock
TSM/A1/3702601001C5-3702601200(Last Ticket without Check Digit)
OR
TSM/A1/3702601001C5-25 (Total number of Tickets 250)
Delete remaining Documents in a stock range: TSX/A1/X
Manually Void a Ticket Number3854671200: TSN/A1/201/V (To Void Ticket #200)
TZD
Display Ticket Delivery Mechanism (TDM) :
Display (TDM) for specific Printer:
TZD/TB09175
Start the Ticket Delivery Mechanism (TDM):
TZSTART
Start the (TDM) for specific Ticket printer:
TZSTART/TB09175
Stop the Ticket Delivery Mechanism (TDM):
TZSTOP
Purge the Ticket
TZ PURGE
PRINT QUEUE
Display Items on the Print Queue:
Opens the Print Queue:
Close the Print Queue:
Delete Items from the Print Queue:
Prints specific Items on the Print Queue:
Rearranges Items on the Print Queue:
PQD/A1
PQO/A1
PQC/A1
PQX/A1/001
PQN/A1/003
PQR/A1/005/003
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- 109 Amadeus Reservation & Ticketing
SALES REPORT
Summary Sales report for the Past Period
Item Sales report for the past period
Summary Sales report for the period before the past period
Item Sales report for the period before the past period
Daily Summary Sales report for current date
Daily Summary report for Specific date
Daily Summary report for specific date range
Daily Query Sales report for current date
Daily Query report for specific date
Query report for specific date range
Transaction Report for sequence Number 13 from
the Query Report
Query Report of E-Tickets for date range:
Query Report unused voided e-tickets
Query Report for specific airline
Net Remit report
Transaction Report by Ticket stock Number
TJS/SOF/H-1
TJI/SOF/H-1
TJS/SOF/H-2
TJI/SOF/H-2
TJD/SOF
TJD/SOF/D-02JUL
TJD/SOF/D-02JUL05JUL
TJQ/SOF
TJQ/SOF/D-02JUL
TJQ/SOF/D-02JUL05JUL
TJQ/I-13
TJQ/SOF/D-02JUL05JUL/QTC- TKTT
TJQ/SOF/D-02JUL05JUL/QTC-CANN
TJQ/SOF/D-02JUL05JUL/QVP-BA
TJN/SOF/D-01JUL31JUL
TJT/ TK-4510000300
VOIDING A PAPER TICKET
Step 1 : Display Query Report :
Step 2 : Identify the Ticket Number and Sequence Number
Step 3: Enter
Step 4: Display Query Report and Check the document shows
TJQ/SOF
TRDC/00001423 (Sequence Number)
CANX
RE-INSTATING A VOIDED PAPER TICKET
Step 1 : Display Query Report :
Step 2 : Identify the Ticket Number and Sequence Number
Step 3: Enter
Step 4: Display Query Report and Check the document shows
TJQ/SOF
TRDR/00001423 (Sequence Number)
TKTA
VOIDING AN E-TICKET:
Step 1 : Display e-ticket Record:
Step 2 : Check the status of the e-ticket it should be ‘’O’’
Step 3: Enter
Step 4: Display Query Report and Check the document shows
TWD/TKT125-4800564781
TWX
CANX
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