If sales of your products declined in a specific region of the country, which of the following types
of systems would best help discover that?
ANSWER: Management Information System (MIS)
*Not predicting, it’s known we know something has declined already. MIS is report and known
*TPS transaction processing systems related to any kind of payment, scanning barcodes,
making a payment, scanning items, credit card
*DSS decision support system - forecast, predict, what if, unknown
*Executive support system (ESS) - high-level reporting, unstructured, rare, introducing new
product, entering new city, country, line of business, dashboard
*KMS Knowledge Management System - expert system, capture tacit knowledge (can be ESS)
Which system is typically a major source of data for other systems
ANSWER: TPS transaction processing systems
Which type of information system would you use to forecast the return on investment if your firm
planned to switch to a new supplier that offered products at a lower cost?
Answer: DSS decision support system
A(n) system collects data from various key business processes and stores the data in a single,
comprehensive data repository, usable by other parts of the business (single choice)
ANSWER: Enterprise system
Which of the following types of system enables management to make better decisions regarding
their suppliers? (single choice)
Answer: SCM supply chain management system
During which era were we finally able to share data between computers separated by large
geographical distances
Answer: Enterprise computing - integration of internet, emails
*Cloud and mobile computing - scalability
You are looking to update a new laptop while browsing for options, you notice that the
processing power of most available machines within your price range is twice the processing
power of the last laptop you bought two years ago. The observation is codified in which law?
Answer: Moore’s law
Which type of infrastructure service stores and manages corporate data and provides
capabilities for analyzing the data
Answer: data management
While trying to budget for your organization's IT investments, you realize that the cost will
extend beyond hardware and software to include many indirect and recurring costs. This is
referred to as:
ANSWER: Total cost of ownership
Pick the best option based on the scenario
In our organization, we need to obtain online answers to ad-hoc questions in a rapid amount of
time. Which one of the following tools will be helpful?
Answer: OLAP
What would be an example of a complementary asset when discussing information systems
investments?
Answer: Training employees to use the new system
*Complementary asset support
*social networking is not a complementary asset
The sales manager at BestBuy enjoys reading the weekly sales report. How would you describe
her
Answer: She is a casual user Of BI looking at production reports
Controlling overproduction is part of
Answer: Improved decision making
Which of the following constitutes a managerial challenge to working remotely from home during
the covid pandemic
Answer: deciding which of your team members has to work from office
Organizational: redesigning business processes so they can be performed remotely
Technological: acquiring a sufficient server capacity for online video meetings technological
Which of the following associations in data mining?
d) product X is often bought with product y
_______ are/is shared and encrypted way to store data for digital currencies as bitcoin
ANSWER: block chain
As marketing manager of a large national company, you woud like to classify your customers
into groups depending on their spending habits. This is an example of:
Answer: Business analytics. - data mining classification clustering
Which of the following questions might be answered by the DSS system?
ANSWER: WHAT IS THE BEST TRUCKING ROUTE FOR PRODUCT DELIVERY
What will be Inflation rate next year? expert system
How do sales this year compare to last year? MIS
Six strategic objectives (chapter 1)