MSME CPMS Diagnostic Tool for EDT/Digitalization 24 Oct2022 FORM 02: NEGOSYO CENTER BUSINESS COUNSELLOR MSME CLIENT DIAGNOSTIC FORM This diagnostic form is to be filled out by the Negosyo Center Business Counsellors to assess the level of the MSME Client based on the Enterprise Development Track (EDT), Level of Digitalization and other tools to help evaluate the client/enterprise. There are two (2) major growth paths/trackers that the DTI is currently using to monitor progress of MSMEs: (1) Enterprise Development Track (Level 0-5). A framework for mapping the development of MSMEs assisted by the DTI and a tool to categorize enterprise’s current level of development which will be the basis in providing the appropriate interventions to help them attain higher growth levels. The DTI has categorized growth categories under the EDT into five (5) levels. Each level corresponds to the characteristics of the enterprise at that stage with a set of indicators, typical qualities, and the suggested interventions to help the enterprise move up to the next rowth level. (2) Level of Digitalization (Level 0-3). The MSME Level of Digitalization measures/evaluates the current level of digitalization and digital adoption of the client/enterprise. Knowing the level of digitalization of the enterprise will assist the DTI to identify the appropriate interventions to provide to the client. In the case of the client, the assessment hopes to assist the client decide on what assistance/programs to avail or considerations to take in pursuing his/her company’s digital transformation. I. EDT ASSESSMENT MSME CPMS Client ID Number Name of Client (First Name) Designation: Name of Company: Business Address/ Location: (Middle Name) Region Municipality (Last Name) (Suffix) Province Barangay House or Building Number / Room and Floor Number, Building Name, Street Brief Background of the Business/ Company: (Describe 2-3 sentences the company/enterprise’ business operations, years in business and the manager/management and potential) ENTERPRISE DEVELOPMENT TRACK Status of MSME/ Client based on EDT (Refer to attached EDT checklist) Level 0 – Would be or Potential Entrepreneurs Level 1 – Nurturing Startup Level 1.1 – Unregistered Level 1.2 Partially Registered Level 2 – Growing Enterprises (Registered) Level 3 – Expanding Enterprises (Registered) Level 4 - Sustaining Enterprises (Registered) ASSISTANCE AVAILED FROM DTI / SCOPE OF INTERVENTIONS: List down all assistance Training/Assistance (for the last 5 years) availed from DTI (refer to the Guide to Date Availed (Please indicate year at least) EDT Level Interventions) Asset Size for the last 5years Current Year/Month (2021) 2020 2019 2018 (2022) Enterprise Development Track Checklist Yes No Partial Business Registration and Certification - Business Name/Barangay Permit/DOLE Certification/CDA - Business Permit issued by the BPLO of the LGU - Regulatory requirements in process (FDA-LTO, CPR, DOT accreditation, etc) - Regulatory requirements completed (FDA-LTO, CPR, DOT accreditation, etc) - With other registration/ certification (Halal, HACCP, Kosher, GMP, etc) Product/Services - Products/services tested and market ready - Products/services available - Products/services with brands/markings/patents/trademarks - With other product certification (Halal, HACCP, Kosher, GMP, etc) EDT Level Markets and Product Distribution Channels - Presence of physical market outlets or channels - Presence of online market outlets or channels (FB marketplace etc.) - More than one outlet/branches established - Presence in e-commerce platforms (Lazada, Shopee, Amazon etc) - With own e-commerce platform ASSESSMENT: (indicate level of client): ________ Reason/s: 2 MSME CPMS Diagnostic Tool for EDT/Digitalization 24 Oct2022 Level 0: Would be or Potential Entrepreneurs GUIDE TO EDT LEVEL INTERVENTIONS Management and Labor Capacities: Basic entrepreneurial seminars Information seminars Business opportunities seminars Basic skills training Level 1 – Nurturing Startup Business Climate Requirements and procedures of business name registration with DTI, SEC or CDA - Level 1.1 Unregistered Finance: Fixed/Working Capital Assistances/ Financing programs and packages Basic Financial Records Management Management and Labor Capacities Entrepreneurial seminars Business Plan - Level 1.2 Partially Registered Management and Labor Capacities Enterprise-related seminars Level 2 Growing Enterprises (Registered) Level 3 Expanding Enterprises (Registered) Business Climate Business Registration/ Permits/Procedures/ Accreditation primarily with LGU, BIR, and various agencies depending on the type of business operation Finance Fixed/Working Capital Assistances/Financing programs and packages Financial Records Management Enhancement Building business’ creditworthiness Business Climate Business Registration/ Permits/Procedures/ Accreditation primarily with LGU, BIR, and various agencies depending on the type of business operation Finance Fixed/Working Capital Assistances/Financing programs and packages Financial Records Management Enhancement Building business’ creditworthiness Business Climate Requirements, procedures, and rules and regulations of business expansion through branching, Market Business logistics Product development Pricing strategies and setting appropriate/ competitive price in product/service Advertising and Promotion Management and Labor Capacities Enterprise-related seminars Market Business logistics Product development Pricing strategies and setting appropriate/ competitive price in product/service Advertising and Promotion Technology and Innovation Methods and tools of innovation and technology trainings franchising, etc. Finance Access to more innovative credit/ finance Management and Labor Capacities Business-related enhancement seminars Evaluation of internal policies and processes (effective control in place) Level 4 Sustaining Enterprises (Registered) Level 4 Sustaining Enterprises (Registered) Business Climate Involve enterprise in specific consultations and specific projects Finance Access to more innovative credit/finance Equity Investment/Public Offering Technology and Innovation Enterprise diagnostics: innovation gaps and innovation strengths Product/service innovation/ diversification Methods and tools of innovation and technology training Product/service innovation/ diversification IT-Based Business Solutions Enhancement Market Supply base strengthening Distribution channel expansion Supply-chain/value-chain operations Go Lokal! participation Market Leveraging global platforms Local and global strategic marketing Supply and value chain optimization 4 MSME CPMS Diagnostic Tool for EDT/Digitalization 24 Oct2022 II. LEVEL OF DIGITALIZATION ASSESSMENT The MSME Level of Digitalization measures/evaluates the current level of digitalization and digital adoption of the client/enterprise. Knowing the level of digitalization of the enterprise will assist the DTI to identify the appropriate interventions to provide to the client. In the case of the client, the assessment hopes to assist the client decide on what assistance/programs to avail or considerations to take in pursuing his/her company’s digital transformation. Level 0: Not using any digital tools Level 1: Basic MSMEs that use basic digital tools for business Level 2: Intermediate MSMEs that have an online presence Level 3: Advanced. Use of advanced digital tools Level of Digitalization1 Uses only Analog Cellphone, smartphone (without internet) MSME uses one to two of the following basic digital tools Smartphone Internet connection for business Laptop Tablet Microsoft Office i.e. Excel Word Printer Bank Account MSME uses two to three of the following basic digital tools Smartphones, tablets, desktop computers Email Internet connection for Business Microsoft Office i.e. Excel Word Chat apps i.e. Messenger, Viber Creative Tools (e.g., Photoshop, Canva, Illustrator) E-commerce i.e. Shopee. Lazada Online Banking Fintech i.e. Gcash, Paymaya Business Website MSME uses some of the intermediate tools including some of the advanced tools below: Business process management software i.e. ERP Cybersecurity Risk Tools Customer Relationship Management (CRM) Platforms Big data, automations tools i.e. chatbots The Client may also take part in the MSME Digitalization Survey Conducted by the DTI at __________________: 1 Based “Study on MSMEs Participation in the Digital Economy in ASEAN: Nurturing ASEAN MSMEs to Embrace Digital Adoption” by Economic Research Institute for ASEAN and East Asia (ERIA). III. RESULTS OF ASSESSMENT MSME CPMS Client ID Number Name of Client (First Name) (Middle Name) (Last Name) (Suffix) Designation: Name of Company: Business Address/ Location: Region Province Municipality Barangay House or Building Number / Room and Floor Number, Building Name, Street Enterprise Development Track EDT Level of MSME based on the assessment (Level 0-4) Findings/Recommendations/ Remarks: Suggested/recommended scope of interventions to level up Suggested/recommended DTI PAPs to support the MSME to level up Level of Digitalization Level of Digitalization based on the assessment (Level 0-3) Findings/Recommendations/ Remarks: Suggested/recommended scope of interventions on to level up digitalization Suggested/recommended DTI PAPs to support the MSME to level up digitalization Date of Visit/Assessment: (MM/DD/YYYY) Assessed by: Signature over Printed Name of DTI Staff/ NC Business Counselor/Date Noted by: ___________________________________________________ Name of Client/Date Location of DTI Office/Negosyo Center: 6 MSME CPMS Diagnostic Tool for EDT/Digitalization 24 Oct2022 Process Flow on the use of the Diagnostic Form MSME visits DTI/Negosyo Center NCBC request the basic information of the MSME client in the the diagnostic form NCBC evaluates the MSME client based on the EDT checklist to determine the Status of MSME in the EDT and Assistance Availed and Digitalization Level NCBC encodes the data in the online CPMS - in the remarks section of the Business Profile Level of Business OperationsEnterprise Development Track and Level of Digitalization in the Client Profile NCBC explains to the MSME client the result of the diagnostic NCBC finalizes the evaluation and identify the EDT and Digitalization of the MSME and provide the interventions/DTI programs needed by the MSME to level-up NCBC saves copy of the diagnostic form in PDF format for filing END