S
t. John Parochial School
J.P. Rizal St.
Pob. 4, Tiaong
4325 Quezon
(042)-545-9250
Work Immersion
Week 2
Description of the Product and/or Services
Name of Immersion Student: Francesca D. Tejada
Track and Stand: Academic (STEM)
Cooperating Industry: Saint John Parochial School Inc.
Name of Industry Supervisor: Jeromy Tubigan
Task 1
1. One of the important considerations in giving services or offering products is quality assurance. How can your work
immersion cooperating industry ensure that quality is present in all products and/or services that they offer?
Ensuring quality in technology-based services is crucial for Catholic schools to provide high-quality education to their
students. Catholic schools can follow several steps to ensure that quality is present in all technology-based services they
offer.
The first step is to develop clear quality standards for technology-based services that align with the school's mission and
values. These standards should cover various areas such as functionality, reliability, usability, accessibility, and security. It
is essential to base these standards on industry best practices and standards to ensure that they are effective.
The second step is to perform regular testing of technology-based services to ensure that they meet the established
quality standards. This testing can be performed by the school's internal staff or external consultants. The testing should
cover all areas of technology-based services such as functionality, usability, accessibility, and security.
The third step is to involve stakeholders, such as students, teachers, and parents, in the development and testing of
technology-based services. This feedback can help identify areas for improvement and ensure that the services meet the
needs of users.
The fourth step is to provide training and support to users of technology-based services to ensure that they can use them
efficiently and effectively. This includes training on how to use the services, troubleshooting tips, and support resources
such as help desks or online forums.
The fifth step is to monitor and evaluate the performance of technology-based services on an ongoing basis. This includes
monitoring usage data, feedback from users, and performance metrics such as uptime and response time. It is crucial to
identify areas that need improvement and take corrective action.
In conclusion, Catholic schools can ensure that quality is present in all technology-based services they offer by following
these steps. By doing so, they can provide high-quality education and meet the needs of their students.
2. Explain why quality assurance is important in the products and/or services that a company, industry or organization
offers?
Quality assurance is an essential aspect of any company, industry, or organization that offers services. It involves ensuring
that the services provided meet or exceed the expectations and needs of customers or clients. Quality assurance is critical
for the success of the organization, and here are some reasons why:
One of the most significant reasons for quality assurance is customer satisfaction. Providing high-quality services can help
to build a positive reputation for the company or organization, leading to customer loyalty and repeat business. In
contrast, poor-quality services can result in negative feedback, loss of customers, and a decline in revenue.
Another reason why quality assurance is essential is cost savings. By preventing errors or defects in the services provided,
companies and organizations can reduce the costs associated with rework or fixing mistakes. This, in turn, leads to cost
savings and increased profitability.
Compliance with regulations is another crucial reason for quality assurance. Many industries have regulations and
standards that must be met. Ensuring that services meet these regulations and standards reduces the risk of penalties or
legal issues, which can be costly and damaging to the reputation of the organization.
Providing high-quality services can also give companies and organizations a competitive advantage. In a crowded market,
offering high-quality services can help a company stand out from its competitors, attract new customers or clients, and
increase market share.
Lastly, quality assurance can improve employee morale. When employees know that their work is of high quality and
meets or exceeds customer or client expectations, it can lead to increased job satisfaction and morale. This, in turn, can
lead to better performance and increased productivity.
In conclusion, quality assurance is critical for any company, industry, or organization that offers services. It is essential for
customer satisfaction, cost savings, compliance with regulations, competitive advantage, and employee morale. By
ensuring that services are of high quality, companies and organizations can achieve their goals, improve their reputation,
and maintain long-term success.
3. Specify the ways on how an industry can promote its services and/or products. Explain how such industry or
organization can benefit from those forms of advertisement or promotion?
Promoting services is a crucial aspect of any industry or organization that wants to attract potential customers and
increase revenue. There are various ways that an industry can promote its services, and understanding these methods is
essential for success in today's competitive market.
One of the most effective ways to promote services is through social media marketing. Social media platforms such as
Facebook, Instagram, Twitter, and LinkedIn provide an opportunity for industries to create business pages, post updates,
and engage with potential customers or clients. Social media marketing can be cost-effective, and it can help to reach a
wide audience. Industries can create targeted campaigns and measure their results to improve their marketing efforts.
Email marketing is another effective way to promote services. This targeted form of promotion involves sending
promotional emails to potential customers or clients. These emails can include information about new services, special
offers, or discounts. Email marketing can be personalized and highly effective in converting leads into customers. It is also
a cost-effective marketing method and can be automated to save time.
Paid advertising is also a form of promotion that industries can use to reach potential customers. Paid advertising involves
paying for ads to be displayed on search engines, social media platforms, or websites. This form of promotion can be
highly targeted, and it can help to increase visibility and drive traffic to the industry's website. It can also be measured
and adjusted based on its effectiveness.
Content marketing is another way that industries can promote their services. This form of promotion involves creating
and sharing valuable content such as blog posts, videos, or infographics that educate potential customers or clients about
the industry's services. This can help to build trust and authority, and it can lead to increased engagement and
conversions. Content marketing is a long-term strategy that can help industries establish themselves as thought leaders
in their respective fields.
Referral marketing is also an effective way to promote services. Referral marketing involves encouraging existing
customers or clients to refer their friends or family to the industry's services. This can be done through incentives such as
discounts or rewards. Referral marketing can be highly effective in generating new business and building customer loyalty.
Promoting services through these various methods can benefit industries in several ways. Firstly, promotion can help to
increase brand awareness and visibility, making it easier for potential customers or clients to find the industry's services.
Secondly, promotion can help to generate leads and increase conversions, leading to increased revenue. Thirdly,
promotion can help to build customer loyalty and trust, leading to long-term relationships and repeat business.
In conclusion, promoting services is essential for any industry or organization that wants to attract potential customers
and increase revenue. By utilizing various forms of promotion such as social media marketing, email marketing, paid
advertising, content marketing, and referral marketing, industries can benefit from increased brand awareness, lead
generation, customer loyalty, and revenue growth. Understanding these methods is crucial for success in today's
competitive market.
4.Explain the important points considered by a business or industry on the products and/or services that it offers.
When a business or industry offers products and services, there are several important points that it needs to consider.
Here are some of the key points that a business or industry should keep in mind:
Customer Needs: Understanding the needs of the customers is critical to the success of a business. A business or industry
should focus on developing products and services that meet the needs of its target customers. Customer feedback and
market research can help a business understand the needs and preferences of its customers.
Quality: Quality is a critical factor that customers consider when choosing a product or service. A business or industry
should focus on offering high-quality products and services that meet the expectations of the customers. Quality
assurance processes should be implemented to ensure that the products and services meet the required standards.
Price: Pricing is another important factor that customers consider when making purchasing decisions. A business or
industry should set prices that are competitive and reasonable. The pricing strategy should consider the production costs,
competition, and the value that the products or services offer to the customers.
Innovation: Innovation is essential in today's competitive business environment. A business or industry should focus on
developing new and innovative products and services that differentiate it from its competitors. Innovation can help a
business attract new customers and retain existing ones.
Marketing: Effective marketing is critical to the success of a business. A business or industry should focus on creating a
strong brand image and promoting its products and services through various marketing channels such as advertising,
social media, email marketing, and events. Marketing should be targeted towards the intended audience to maximize its
effectiveness.
Customer Service: Providing excellent customer service is critical to the success of a business. A business or industry
should focus on providing timely and effective customer support to ensure customer satisfaction. Customer feedback
should be collected and used to improve the quality of products and services.
Sustainability: Sustainability is becoming increasingly important in today's business environment. A business or industry
should consider the environmental impact of its products and services and take steps to reduce its carbon footprint.
Sustainable practices can help a business improve its reputation and attract customers who prioritize sustainability.
In conclusion, a business or industry should consider several important points when offering products and services. These
include customer needs, quality, price, innovation, marketing, customer service, and sustainability. By focusing on these
factors, a business can improve its competitiveness and attract and retain customers.
How can I help in promoting the products/services that my work immersion
cooperating industry offer?
I can help promote the products or services offered by my work immersion
cooperating industry through social media, word of mouth, testimonials, online
reviews, events, and collaborations. Promoting the business can increase its
visibility, attract new customers, and ultimately increase its revenue.
My Application
As a promotional tool, create your own brochure showing the products and/or services that your work
immersion cooperating industr y offer. (Make it on Microsoft word or PowerPoint presentation)
Paste photos of your Work Immersion Cooperating Industry (e.g. building, location).