EMPLOYEE TURNOVER LOCAL V/SMNC PRESENTED BY HIRA JEHANZEB WARISHA WASEEM SOHA KHAKWANI MAVRA EMAAN HADEED AHMED Table of Content LOCAL ORGANIZATION 01 PROBLEM IDENTIFICATION 02 IMPACT OF TURNOVER 03 COMPARISON 04 COPING STRATEGIES 05 RECOMMENDATIONS 06 LOCAL ORGANIZATION AH GROUP OF COMPANIES Real Estate company based in Khyber Pakhtunkhwa 091MALL FLORENZA MALL&RESIDENCIA NORTHHILLS AHCITY PROBLEM IDENTIFICATION TURNOVER Voluntary Involuntary TURNOVER IMPACT AH GROUP OF COMPANIES Repeated Advertisement of sameposition Repeatedprocess of interviews Training -Sales Pitch Halt the process of clientmaturing INTERVIEWS AH GROUP OF COMPANIES " So basically working in sales department was a tough job for me, there were a few things that were not acceptable such as unnecessary pressure, need for results no matter how hard you worked otherwise the outcome was termination. Furthermore, there was unfair treatment and open communication with team members was not possible. Only the ones who brought revenue to the organizations were deemed worthy of respect." - Ex-telesales Executive "Growing up in a male dominant society, being a female working as a real estate agent was always a task. I had always heard about men being privileged at work but experienced it for the very first time when I started my first job. It took me two months to realize that my only job was to call the clients and invite them to the office simply because I was a female and the rest of the dealing with the client would be a man’s job. Why? Because a man will only listen to a man and will never trust a woman in this matter. I have seen these senior male staff just snatching away deals of the female staff while the ‘upper management’ was fully aware of that. I have seen the head of the company harassing his own female employees and firing them the next day. But then again, the girls are silenced somehow by the society. - Ex-business development executive "Due to continuous pressure and humiliation, the mental health of the employees is negatively affected which results in their exit. They join organizations such where their honor and self-esteem is preserved. The use of abusive language and hurtful remarks is common which leads to resentment. One of our colleagues who was a new hire and after observing the insulting behavior of the seniors, she left the office after two days of joining. She could not handle the stress and pressure, therefore preferred to quit. Similarly, other new hires are searching for better job options where their self esteem and mental health is preserved." - Current telesales executive COMPARISON AGENCY21 More than 100 offices across the world and 22 cities RecruitmentProblems Capitalizing onOrganization for experience COPINGSTRATEGIES AGENCY21 Recruitment Realistic Picture Focus onmiddlelevelemployees Performance Based Rewards 1.5%-2.5%-3.5% Grievances Acknowledgement RECOMMENDATIONS 01 Close Monitoring 02 Offer Flexibility 03 Improve Communication 04 Promoting Equal Opportunities Thank You