Nirpesh Thapa
 Address: Chadwick Street, Hunslet, Leeds, Flat 91 Mackenzie House, LS10 1PT,
Leeds, United Kingdom
 Email address: nirpesh1974@gmail.com  Phone number: (+44) 07818799611
Gender: Male Date of birth: 21/07/1995 Nationality: Nepalese
ABOUT ME
I am self-motivated, organized and capable of working under pressure. I have a clear
vision for my career and I am very interested to do the work in front of the house by
doing a warm welcome to the guest. I enjoy working in a turnover area where I can learn
a lot of new things by interacting with guests. I see myself as honest, punctual,
hardworking, and trustworthy
WORK EXPERIENCE
[ 2019 – 2020 ] : Food and Beverage Service and Front Office
Hotel Himalaya
City: Lalitpur
Country: Nepal
Main activities and responsibilities:
1. Keeping any bar and drink service areas fully stocked with beverages.
2. Taking drinks orders and serving drinks to guests at their tables or throughout the
venue.
3. Supervise work operations of the department
4. Deliver high quality service to guests
5. Ensure guest needs and reasonable requests are met
6. Seek opportunities to continually improve guest service
7. Take appropriate action to resolve guest complaints
8. Maintain a high level of product and service knowledge in order to explain and sell
services and facilities to guests
9. Ensure accurate and efficient running of Front Desk.
10. Respond to Guest queries in a timely and efficient manner.
11. Understand thoroughly all hotel room categories, room rates, packages,
promotions and other general product knowledge necessary to perform daily
duties
[ 11/2018 – 04/2019 ] Food And Beverage Service and Housekeeping
Radisson Hotel
City: Kathmandu
Country: Nepal
Main activities and responsibilities:
1. Assisting with preparing and serving all meals and beverages to customers
2. Ensuring great customer service at all times.
3. Involving food preparation, customer service and restaurant management.
4. Cleaning and reporting any safety hazards to the homeowner or manager in
charge as well as changing linen, washing dishes and doing light ironing and
laundry.
5. Conducting individual and group fitness training sessions, and identifying the
client’s fitness level and health.
[ 03/2018 – 07/2018 ] Food And Beverage Service and Housekeeping
Soaltee Hotel Crown Plaza
City: Kathmandu
Country: Nepal
Main activities and responsibilities:
1. Assist in departmental training and assessments
2. Be alive to new ideas and system which could benefit the department and hotel
3. Handle guest requests and takes personal responsibility to ensure request is met
by following up with relevant departments
4. Responds immediately on medical requests and emergencies
5. Making sure that rooms meet hotel standards: tidiness, material available
6. Helping to organize the cleaning service schedule according to the occupancy rate
7. Supervising and helping with other services: luggage, front office, restaurant
[ 04/2017 – 07/2017 ] Food and Beverage Service
Road House Café
City: Kathmandu
Country: Nepal
Main activities and responsibilities:
1. Food and safety regulations,
2. Developing a relationship with regular customers
3. Delegating tasks,
4. problem-solving as a food and beverage service worker, and
5. Creating a very hospitable environment inside the restaurant
[ 07/2016 – 09/2016 ] Food and Beverage Service
Summit Hotel
City: Lalitpur
Country: Nepal
Main activities and responsibilities:
1. Processing customer complaints patiently
2. Checking food and beverage supplies and placing orders when needed
3. Planning alternative recipes for customers with special dietary needs
4. Contacting with customers and answering their requests and expectation
5. Giving information and advising customers on the hotel and its services
EDUCATION AND
TRAINING
[ 2022 – Current ] Masters in International Hospitality Management
Leeds Beckett University Leeds, UK
Address: LS1 3HE,, Leeds, United Kingdom
[ 2015 – 2020 ] Bachelor of Science (Hons) In Hospitality Management
Academy of Culinary Arts
Address: Lagankhel, lalitpur, 44700, Lalitpur, Nepal
[ 2013 – 2015 ] High school
United Academy
https://united.edu.np/
Address: Kumaripati, lalitpur, 44700, Lalitpur, Nepal
[ 2003 – 2013 ] School
Emerald Higher secondary School
Address: Bajrabaharai, Lalitpur, 44700, Lalitpur, Nepal
LANGUAGE SKILLS
Mother tongue(s): Nepali
Other language(s): English, Hindi
DIGITAL SKILLS
My Digital Skills
Power Point | Microsoft Word | Microsoft Office | Microsoft Excel | Food and Kitchen
safety and Hygiene | Cost Control | Tourism skills | Marketing Skills | Menu Planning
| Menu Design | good knife skills
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Human Resource Manager
Name: Bishnu Kumar Shrestha
Phone number: (+977) 9851199216
Email: hrm@hotelhimalaya.com.np
Bishnu Kumar Shrestha
Human Resources Manager at Hotel Himalaya, Kupondole, Lalitpur