Drive Survey Analysis Process Diagram Drive test Data Scran Drive test data Data loaded into software tool RNC Counters RNC Parameters KPI report failure analysis Weekly report KPI reports per route Overview of 3G KPI • 3G KPIs are basically divided into the following scopes: – Field Measurement KPI – RAN KPI – Core Network KPI – End-to-End KPI Core Network KPI RAN KPI BS GPRS Backbone PS data server 3G SGSN FMT RNC Modem 3G MSC PSTN Field Measurement KPI Firewall GGSN End-to-End KPI CS data server Internet Factors Affecting Network Performance • Many factors and network elements can affect the network performance. Here are some of the main examples: – Quality of network equipment, both hardware and software – BTS, RNC, PS Core, CS Core and transmission equipment – Performance of UE and field measurement tools – inter-operability, sensitivities of measurement parameters, level of accuracy – Quality of network planning and optimisation – coverage, interference, parameter tuning, capacity dimensioning – Quality of network implementation - site and network equipment installation, integration and commissioning – Quality of network operation and maintenance – Multi-vendor environment – Application servers, IP Backbone – Measurement method – test setup, service dependent, cluster or system level, area type (dense urban, urban, suburban, rural). • Field Measurement KPI Coverage KPI Class Indicates Coverage (per CPICH RSCP >= xx dBm with yy % probability CPICH Ec/No >= xx dB with yy % probability area type) Formula 100*(nbr_of_samples_rscp_>=_xxdBm)/(tot_nbr_of_samples) 100*(nbr_of_samples_ecno_>=_xxdB)/(tot_nbr_of_samples) Accessibility KPI Class Accessibility Indicates Call Setup Success Ratio, Voice [%] Formula 100*(nbr_of_successful_call_setup_att_voice)/(nbr_of_call_setup_att_voice) 100*(nbr_of_successful_call_setup_att_rt_service)/(nbr_of_call_setup_att_rt_serv Service Setup Success Ratio, RT Service Other Than Voice [%] ice) 100*(nbr_of_successful_call_setup_att_nrt_service)/(nbr_of_call_setup_att_nrt_s Service Setup Success Ratio, NRT Service [%] ervice) Call Setup Delay, Voice [sec] Average(call_setup_delay_voice) Service Setup Delay, RT Service Other Than Voice [sec] Average(call_setup_delay_rt_service) Service Setup Delay, NRT Service [sec] Average(call_setup_delay_nrt_service) Retainability KPI Class Retainability Indicates Call Complete Ratio, Voice [%] Service Complete Ratio, RT Service Other Than Voice [%] Service Complete Ratio, NRT Service [%] Formula 100*(nbr_of_normal_rel_call_voice)/(nbr_of_successful_call_setup_att_voice) 100*(nbr_of_normal_rel_call_rt_service)/(nbr_of_successful_call_setup_att_rt_se rvice) 100*(nbr_of_normal_rel_call_nrt_service)/(nbr_of_successful_call_setup_att_nrt_ service) Service Quality & Mobility KPI Class Indicates Service Quality Effective Bandwidth, NRT Service [kbit/s] Average Throughput, NRT Service [kbit/s] Average Round Trip Delay, NRT Service [msec] Soft Handover Success Ratio [%] Mobility Formula Average(allocated_bw_over_data_session_period) Average(downloaded_data_kbit/data_session_period) Average(rtd_32bytes) 100*(nbr_of_asu_comp)/(nbr_of_asu) Achievable Today in Well Optimized Networks • KPIs are based on field and counter measurements in Customer Networks Achievable in golden clusters (drive testing) Use only static throughput values if nothing else not specifically required by customer. Depending on GSM network Quality 98.50 98.00 98.50 1.00 2.00 1.00 N/A 55.00 53.00 57.00 55.00 118.00 115.00 355.00 330.00 250 1/50 N/A KPI Minimum project target values (network wide stats) Call Setup Success Rate AMR (%) Call Setup Success Rate UDI (%) Call Setup Success Rate PS(%) Call Drop Rate AMR (%) Call Drop Rate UDI (%) Call Drop Rate PS(%) RRCSetup Success Rate (%) 64K Uplink TP, stationary (kbps) 64K Uplink TP, during drivetest (kbps) 64K Dow nlink TP, stationary (kbps) 64K Dow nlink TP, during drivetest (kbps) 128K Dow nlink TP, stationary (kbps) 128K Dow nlink TP, during drivetest (kbps) 384K Dow nlink TP, stationary (kbps) 384K Dow nlink TP, during drivetest (kbps) Roundtrip Delay (ms) ISHO AMR 3G->2G (drops/tries) Cell Availability (%) 99.0 99.0 99.2 1.0 1.0 1.0 99.0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 99.5 Projects reporting values below these are performing under par level compared to peer networks. New CSSR formulas Cell_PCH not used. Values are reached when RRC “pollution” is properly addressed if present. • KPIs are based on field and counter measurements in customer networks • Values will be updated on quarterly basis • Note !!: These values are only indicative and for discussion purposes, the values could be better or worse depending on the case • UE, Coverage, Interference (indoor/outdoor), Exclusions, Used formulas