RECORD OF WORK DONE November 2021 WEEK DATES DESCRIPTION OF WORK DONE WEEK 1 01/11/21-5/11/21 M a k e p a ym e n t s f o r t h e council F i l l i n g p a ym e n t s Submitting NSSA, N ya r a d z o , O l d M u t u a l a n d Z i m r a p a ym e n t s TRAINEE’S COMMENTS As a council, transparency is a key factor therefore before m a k i n g a n y p a ym e n t s a procedure must followed A l l t h e p a ym e n t s m u s t f i l e d attaching the receipts, three quotations, vouchers, and approval messages from the board members and registry office. A f t e r f i l l i n g p a ym e n t s i t i s also important to submit y o u r f i l e d p a ym e n t s t o t h e board members to sign and c l a r i f y i f t h e p a ym e n t s w e r e correct. However I would recommend if the council can find a way to shorten the whole process b e c a u s e o n e p a ym e n t m i g h t require half a day or more so t h a t yo u c o m p l e t e t h e w h o l e procedure as per the board WEEK 2 Create a debtors list 8/11/21-12/11/21 Write off bad debts Update debtors to Hitrac Phone and send mass messages debtors. The debtors considered by the council are the clients which did not renew within a certain time frame. Therefore I created a list of those clients using their records cards and Hitrac. The clients that are not in the timeframe are considered to be bad debts. The debtors list is the required to be updated in the H i t r a c s ys t e m For all the clients considered as debtors I sent the mass message to remind them and call some of them Moreover it is an odd way to create a debtors list because there is no guarantee they will subscribe. WEEK 3 Assisting clients 15/11/21-19/11/21 Capturing and sending clients registration certificates and practicing certificate Time management and patience is required when dealing with customers. Those who register and renew online will need there certificates therefore there is need to capture the certificates scan them and send to the clients via email or whatsapp. So the clients contact details must be up to date WEEK 4 22/11/21-26/11/21 Filling the asset register Filling the receipts The assets register must be filled and the asset valuation must be up to date so that it can be used in the trial balance. Exchange rates are equally important to keep them at your finger tips Supervisors’ Comments……………………………………… …………………………………… ………………………………………………………………………………………… ………………………………………………………………………………………… Trainee’s Name…………………………………………………………………… Trainee’s Signature………………………………...Date…………………….. Supervisor’s Signature………………………… Training Officer’s Signature…………………… Date…………………….. Date……… ……………..