The loT is changing operations management. Bar code scanners and RFID chips have been in use for
years to track products in the supply chain and improve customer response Electronic screwdrivers with
embedded sensors help workers screw in fasteners with the right torque. Part bins have built-in scales
that can alert workers if they grab the wrong part. Sensors in manufacturing equipment can
automatically adjust ingredients, temperature, and pressure in chemical processes, thus improving
product quality. They can be used to adjust the position of physical objects as they move down an
assembly line so that they are positioned correctly and accurately for processing. Services will also be
affected; tech experts make over 4 million house calls each year to help customers install connected
devices. Companies that sell IoT products and have the expertise to support them will have an
advantage over their competitors such as Amazon and Walmart. The IoT will require companies to
overhaul their information technology (IT), supply-chain, and logistics systems.