Business with Technology
Thai Phuong Kieu
MBAV5401, Management
Information Systems
Can You Run the Company
with Your iPhone?
Raising of new technology for Network Rail
The growth of urban chains is highly dependent on a solid supply of goods and raw
materials and low barriers to action.
Changes in business operation
• Improving performance and saving time for
better work are the ways we are always
looking for. Because usually the more work
you get, the more money you can make.
Reasonable use of productivity-enhancing
applications helps you become more
productive. With the time you save, you can
either get more paid projects or enjoy the
free time you deserve.
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 The Close Call application
helps to detect hazards
which will be resolved
quickly.
 MyWork provides the
maintenance of all work
done by team / team through
a simple overview
 The Sentinel app allows
field managers to
electronically scan ID cards
to verify that workers are
qualified to perform specific
tasks.
The Close Call App
Changes in business operation
• The Close Call App is used for
providing maintenance technicians
with all necessary information with
the support of the uploaded photos
and current situations.
• Once the situation is reported, the
call center will arrange the support
and schedule repairs within 24
hours.
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Key
information 1 –
Current
technical data
Key
information 2
– GPS location
Key
information 3 –
Streamlined
report
Key information
4 – Photos of the
current situation
Close Call App –
effective tool to
contact call
center
The MyWork App
By electronically delivering daily job schedules to over 14,000
maintenance staff members.
Immediate access to information
like tech specs or precise map
coordinates
Adequate tools &
technology (to support at
early stage)
Covering and mitigating of the
lapse in controls & monitoring
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MyWork has enabled them
to complete over a half a
million work orders to date
while minimizing
interruptions.
Clusters jobs by location, skills
required, and
opening and closing times
Technology currently gives maintenance
workers a great deal of insight into what
actually causing people to purchase or spend.
The Sentinel App
Time to place of
rest
Changes in business operation
• The Sentinal App is about the
network of workers working on
the rail infrastructure across
the United Kingdom.
• The key deliverable of this app
is to verify the competency as
well as fitness to the job with a
few clicks on the app at a
timely manner.
Information to select the
most competent workers
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AbbVie Builds a Global
Systems Infrastructure
Issue facing by AbbVie
Background
 AbbVie, headquartered in Chicago, Illinois, is a global research-based biopharmaceutical company that was
spun off from Abbott Laboratories in January 2013.
 When AbbVie separated from Abbott Laboratories, the company had inherited 50 or 60 disparate legacy
systems that were supporting mission-critical processes in over 100 worldwide locations.
Key issue
First option
As if the company continues to the
current legacy system on its own?
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Second option
Or as if the company should invest into more
up-to-date platform for its multinational
operations and global manufacturing?
Information
technology solution
Solutions imposed by AbbVie
First option
As if the company continues to the
current legacy system on its own?
Second option
Or as if the company should invest into more
up-to-date platform for its multinational
operations and global manufacturing?
Information
technology solution
Solution – SAP ERP
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Selected IBM Global Business
Services consultants
Customization of the processes
of AbbVie with the ERP systems
SAP ERP to 110 affiliates
and manufacturing sites
within 18 months
Globally operational in
more than 150 countries within 3
years
Process outsourcing, centers of
excellence, regional shared
services.
Document and implement
monitoring workflow and
reporting structure
AbbVie’s information technology infrastructure
AbbVie installed and implemented information technology infrastructure to support its critical business functions
This is the solution to provide
customers with the fastest IT
infrastructure environment for SAP
ERP deployment, helping to speed
up project implementation as well
as optimize capital flow by
investing in IT infrastructure once
right from the start. parallel
projects with paying the cost of
using
IT
infrastructure
for
progress-based deployment, IT
infrastructure needs for project
implementation in phases and
capacity
expansion
of
IT
infrastructure for operate the SAP
ERP system quickly and easily
according to the exploitation needs
of each enterprise.
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Information systems solutions that can be applied this issue
In general, the information system must always be associated with business systems and operate within the strategic framework of the
organization. Therefore, every development of an information system must comply with the requirements arising from the business. If the
information system aims to collect information, manage information and create information products for users, then the business system is
related to the people and the human settlement of the business through such information products. Strategic management is concerned with
the organization and use of the underlying resources to achieve the organization's goals, and also with the factors that influence the
development of relevant systems. to the goal of the organization
Organization
demands
Automated
information
system
Basic components
of the information
system
End-users
requirements
The role of the
manager and
the training of
managers
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References
• Anodius (2020). Simplify Your Technology Infrastructure. Retrieved from: https://www.anodius.com/en/simplifyyour-technology-infrastructure-sap-landscape-transformation-software [September 14, 2020]
• AbbVie (2020). Technologies & platform. Retrieved from: https://www.abbvie.com/our-science/technologiesplatforms.html [September 14, 2020]
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