Stakeholders - These are individuals, groups, organizations, who
have an active interest in/are impacted by the result of a project either
directly or indirectly.
- may interest sa business ex: costumer, competitors,
students, community
Purpose of STAKEHOLDERS: They are the one who build
UNDERSTANDING.
2 CATEGORY OF STAKEHOLDERS
1. Internal Stakeholders - they are the one who are associated with
the ventures activities and may have some impact on decision making.
- directly involve in org
2. External Stakeholders - nakapaligid na nakaka affect sa org
INTERAL STAKEHOLDERS
OWNERS
EMPLOYEES
MANAGERS
PARTNERS
EXTERNAL STAKEHOLDERS
COSTUMERS
SUPPLIERS
REGULATORS
COMPETITORS
1. EMPLOYEES - they are essential stakeholders in the firm, they
have the underlying investment in terms of time and finances in the
venture…
2. MANAGERS - they can command a significant / powerful voice
3. OWNERS - hold liabilities in the ventures.
4. PARTNERS - incorporate additional commitment, directly invest
in the business.
1. COSTUMERS - may kayang bumili sa product mo
2. CLIENT - hindi product ang ino offer, kundi services
3. CONSUMER - gumagamit sa product.
Costumers and client - costumers
Costumers - ay hindi lahat users
Stakeholder analysis
HIGH - high influence
SOME - low power level
LOW - less capacity to change the project results
QUADRANTS:
1. Watch - High power but less interest
2 Constant - High power and high interest
3 Low - least important, less interest in the project
4. Informed - high interest, but no power
MANAGING STAKEHOLDERS - titignan mo qualifications nila
RACI chart:
Responsible, nag eedit / leader
Accountable, tatanungin mo pa sila
Consulted, alam na nila ng pwede sa hindi
Informed, so they give their view ideas, and ipinion
S- SUPPORT - sponsor/ help in decision
SSM - system engineering approach to solve a problem