ServiceNow
CSA
ServiceNow Certified
System Administrator
Version: Demo
[ Total Questions: 10]
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Pass Exam
ServiceNow - CSA
Question #:1
What information does the System Dictionary contain?
A. The human-readable labels and language settings
B. The definition for each table and column
C. The information on how tables relate to each other
D. The language dictionary used for spell checking
Answer: B
Question #:2
What refers to an application or system that accesses a remote service or another computer system, known as a
server?
A. Server
B. Client
C. Script
D. Policies
Answer: B
Question #:3
What are the two pathways to view feedback left on a published article?
A. Knowledge > articles > My Flagged
B. Knowledge base > my knowledge > flagged articles
C. Knowledge > My articles > Flagged
D. Knowledge > articles > published
Answer: A D
Question #:4
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Which term refers to application menus and modules which you may want to access quickly and often?
A. Breadcrumb
B. Favorite
C. Tag
D. Bookmark
Answer: B
Question #:5
Which of the following statement describes the purpose of an Order Guide?
A. Order Guides restrict the number of items in an order to only one item per request
B. Order Guide provide a list of guidelines for Administrators on how to set up item variables
C. Order Guide provide the ability to order multiple, related items as one request
D. Order Guides take the user directly to the checkout without prompting for information
Answer: C
Question #:6
Data Policy can enforce mandatory data on import.
A. True
B. False
Answer: A
Question #:7
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on
a single screen?
A. Form
B. List
C.
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ServiceNow - CSA
C. Dashboard
D. Timeline
Answer: C
Question #:8
Knowledge Base Search results can be sorted by which of the following? (Choose three.)
A. Most recent update
B. Popularity
C. Relevancy
D. Manager assignment
E. Number of views
Answer: A C E
Question #:9
The display sequence is controlled in a Service Catalog Item using which of the following?
A. The Default Value field in the Catalog Item form
B. The Sequence field in the Catalog Item form
C. The Order field in the Variable form
D. The Choice field in the Variable form
Answer: C
Question #:10
Which section of the ServiceNow UI allows you to perform a global search?
A. Application Navigator
B. Banner frame
C. List pane
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D. Content frame
Answer: B
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