TOURISM PLANNING PLANNING Is a dynamic process of determining goals, systematically selecting alternative courses of actions to achieve those goals, implementing the chosen alternatives, and evaluating the choice to determine if it is successful. Reason for Tourism Planning To avoid the stagnation and decline of a destination or attraction CONSEQUENCES OF LACK OF TOURISM PLANNING OR POOR TOURISM PLANNING A. Physical Impacts 1. 2. 3. 4. 5. Damage or permanent alteration of the physical environment. Damage or permanent alteration of historical/cultural landmarks and resources. Overcrowding and congestion Pollution Traffic problems B. Human Impacts 1. 2. 3. 4. 5. Less accessibility to services and tourist attractions for local residents resulting in local resentment. Dislike of tourists by local residents Loss of cultural identities Lack of education of tourism employees in skills and hospitality Lack of awareness of the benefits of tourism to the destination area. C. Marketing Impacts 1. 2. 3. 4. 5. 6. Failure to capitalize on new marketing opportunities Erosion of market shares due to the actions of competitive destination areas. Lack of sufficient awareness in prime markets Lack of a clear image of destination area in potential markets Lack of cooperative advertising among individual operators Inadequate capitalization in packaging opportunities D. Organizational Impacts 1. 2. 3. 4. 5. Fragmental approach to the marketing and development of tourism, often involving “competitive splinter groups” Lack of cooperation among individual operators Inadequate representation of the tourism industry’s interests Lack of support from local public authorities Failure to act on important issues, problems, and opportunities of common interest to the industry Other impacts Lack of sufficient attractions and events 2. High seasonality and short lengths of stay 3. Poor and deteriorating quality of facilities and services 4. Poor and inadequate travel information services 1. THE TOURISM PLANNING PROCESS BACKGROUND-ANALYSIS PHASE DETAILED RESEARCH AND ANALYSIS PHASE SYNTHESIS PHASE GOAL SETTING, STRATEGY SELECTION, AND OBJECTIVE-SETTING PHASE PLAN-DEVELOPMENT PHASE BACKGROUND ANALYSIS Is a situational analysis that provides the basic direction for the succeeding steps. It is the logical launching point for most tourism plans since most destination areas, whether they are countries, states, provinces, regions or local communities, have some existing tourism activity and regulatory/policy framework for the industry. DETAILED RESEARCH AND ANALYSIS Research should be concentrated in four distinct areas namely: resources, markets, activities and competition. A good tourism plan will include some original research on the existing and potential markets for the destination area. SYNTHESIS a. b. c. d. e. This is where major conclusions regarding the previous work are formulated. A comprehensive tourism plan will produce conclusions on 5 distinct subjects: Tourism Development Tourism marketing Tourism industry organization Tourism awareness Other tourism support services and activities GOAL-SETTING, STRATEGY SELECTION AND OBJECTIVE SETTING To define the planning goals, strategies and objectives. All should be complementary to policy goals and objectives. PLAN DEVELOPMENT Is the development of the plan. The plan includes the actions needed to achieve the objectives, implement the strategy and satisfy the planning goals.