Building High Performing Teams:
Mark Braun
Human Resources
May 12, 2014
Agenda
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Your feedback about team experiences
Review some good practices
Share some research on good collaboration
Exercise with debrief
Your Experiences with Teams
• Good
• Bad and Ugly
Five Dysfunctions of Teams:
• Inattention to Results
• Focus on personal success
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Lack of Accountability
Lack of Commitment
Fear of Conflict
Absence of Trust
Effective Teams
• Shared Vision and goals (why and what)
• Clearly defined roles, responsibilities and
expectations
• Esprit De Corps: commitment and trust
• Effective Communication
• Alignment and awareness of styles, values and
priorities
Personal Awareness
In order to work effectively with me, please
___________
and try to avoid
_____ _____
and please know under pressure I may be
________________
so, please
________________.
In order to work effectively with me, please try to include as much detail as
you can about your expectations up front and try to avoid adding to your
requirements list once we have begun work and please know under
pressure I may be quiet while I am processing what you’re saying so,
please just give me a minute to think without thinking I am angry or upset
about what you said.
Good Collaboration
Product - What
Process - How
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Mission
Goal
Plan
Deliverable
Roles
Time-line
Communications
Decision-making
Sponsorship
Relationship
Activity- Team Experiences
• Think of a team that you are on now or have
been part of in the past:
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What makes it work well?
How could it be improved?
What’s your role?
How can you help the team be more effective
and productive?
• Get feedback from 2 of your colleagues