COMM 1110 Test #1
Millsap
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Which is the best example of a small group?
A.
three people waiting at a bus stop
B.
a married couple
C.
five telemarketers working in the same room
D.
a task force planning a new highway
Schutz theorized that interaction in small groups meets human needs for
A.
inclusion, affection, and control.
B.
inclusion, affiliation, and power.
C.
security, self-esteem, and control.
D.
belonging, affection, and self-actualization.
When groups solve complex problems, they usually proceed through two stages
A.
deciding and planning.
B.
investigating and implementing.
C.
investigating and planning.
D.
planning and implementing.
A participant-observer is
A.
an observer who focuses on behaviors of individual participants.
B.
a committee member who refrains from taking part in a meeting so she can observe and
give advice.
C.
a participating member who gives part of her attention to group work and part to group
process.
D.
a consultant to a group who can interrupt with comments and suggestions at any time.
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6.
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Primary groups are formed to meet the individual’s need for
A.
control.
B.
inclusion.
C.
affection.
D.
affection and inclusion.
Secondary groups are formed to meet our need for
A.
control.
B.
inclusion.
C.
affection.
D.
affection and inclusion.
Systems theory is useful as a perspective for understanding small groups because this theory
A.
reminds us that small groups are simpler than they appear.
B.
provides a framework for thinking about the complex processes of groups of human
beings.
8.
C.
helps us describe how individual elements of a whole can operate autonomously.
D.
can help a student identify the single most important reason why something occurs in a
group.
An example of a small group "input" is the
A.
report a committee produces.
B.
way group members resolve conflicts.
C.
satisfaction members feel when they have completed their assignment.
D.
critical thinking skills of the members used while solving a problem.
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The clearest example of a small group throughput variable is
A.
physical setting in which the group meets.
B.
the cohesiveness members experience.
C.
decisions the group makes.
D.
how members express and resolve disagreements.
"Multiple paths" is used in systems theory to indicate that
A.
there are numerous ways to improve on a system’s functioning.
B.
a group can obtain needed inputs from many different sources.
C.
there is usually more than one appropriate way to reach an objective.
D.
several members can do a task needed by the group.
Which of the following is the most open system?
A.
a committee which invites non-members to meetings and makes records available to
anyone
12.
B.
a club with specific requirements for membership
C.
shuttle astronauts on a week-long voyage
D.
a jury deliberating about what penalty to give a convict
Which is the best example of an interdependent group goal?
A.
every member of a study group hoping to get the highest test score
B.
a group of sales representatives competing for a bonus
C.
four acquaintances playing bridge for a cash prize
D.
a basketball team trying to win the state championship
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A hockey team’s high morale may be due to the fact that the team has won most of its games,
fans cheered lustily, the captain is respected by all players, and the players enjoy being together.
Which systems principle does this example illustrate?
A.
interdependence
B.
multiple causes
C.
feedback
D.
openness
Everything outside the group that affects the group is called
A.
context
B.
environment
C.
feedback
D.
interaction.
When a group performs beyond its component parts, it is experiencing
A.
openness
B.
interdependence
C.
variation
D.
synergy
Symbols
A.
limit us to the here and now
B.
are finite representations of objects.
C.
are not restricted to words.
D.
have a direct relationship to that which they represent.
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18.
Which is the most accurate statement about the terms "listening" and "hearing" as used in
Communicating in Groups?
A.
They mean the same thing.
B.
Only "listening" involves interpreting.
C.
"Hearing" is an active process; "listening" is passive.
D.
Both involve responding overtly to the source.
"Communication is personal" means that
A.
each person has a unique style of speaking and writing.
B.
words used during a discussion have some degree of different meanings for each group
member.
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20.
C.
group members mostly talk about themselves.
D.
communication can only occur among people, not with inanimate objects or less
complex organisms than humans.
Scholars of listening (e.g., Steil, Barker, and Watson) named the four stages in the listening
process
A.
sensing, interpreting, evaluating, responding.
B.
hearing, decoding, interpreting, remembering.
C.
input, assessment, rehearsal, response.
D.
attending, understanding, encoding, performing.
A person who pretends to be listening while thinking about something else is engaged in
A.
mind assaulting.
B.
focusing on irrelevancies.
C.
arguing silently.
D.
pseudolistening.
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The listening fault of "assuming meaning" stems mostly from
A.
interpreting words without considering nonverbal cues.
B.
responding to nonverbals without considering the possible meanings of the words.
C.
interpreting a sender’s message through the filter of the sender’s culture.
D.
interpreting the sender’s message through the filter of the receiver’s culture.
Listeners in a group who often give feedback about group goals and ways to achieve those goals
are
A.
content-oriented listeners.
B.
people-oriented listeners.
C.
focused listeners.
D.
action-oriented listeners.
Sterling tells Molly that her hair looks “bad,” meaning it as a compliment, but Molly interprets
this as a put-down. This is one of the disadvantages of
A.
B.
meanings being shared exactly the same by everyone.
words being symbols, thus carrying different, arbitrary meanings for different people.
C.
face-to-face communication.
D.
trying to give out compliments.
When you focus on what the message being delivered says about your connection with the
speaker, what dimension are you aware of?
A.
B.
C.
D.
Content
Relationship
Content and relationship
Context
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A listener who forms a quick judgment about the speaker’s idea, rejects it without listening to
the rest of what is said, and then begins a silent mental search for arguments to dispute the
speaker is displaying
A.
Silent Arguing
B.
Psuedolistening
C.
Assuming meaning
D.
Active listening.
"Message" refers to
A.
signals from human beings.
B.
any set of signals interpreted as a whole by a receiver.
C.
a set of signals structured so as to contain meaning.
D.
the perceptions of a listener to a set of signals from any source.
By making eye contact, most North Americans signal that
A.
the communication channel is open.
B.
they do not want to respond.
C.
they agree.
D.
they want the speaker to clarify.
Which term is most concrete?
A.
animal
B.
mammal
C.
"Meatball" (my cat’s name)
D.
feline
29.
"What should be done about students who cheat on exams?" is a(n) ________ question.
30.
A.
policy
B.
value
C.
information
D.
interpretation
Trigger words which evoke high levels of emotion are often referred to as _________ words.
A.
B.
C.
D.
Emotive
Bypassing
Allness
Emoticon
31.Kirby thought she knew what Susana meant when Susana said the float should look patriotic.”
When, in fact, Kirby did not understand what Susana meant. If Kirby didn’t check her
understanding she engaged in which of the following
A.
interpretation.
B.
understanding.
C.
paraphrasing.
D.
bypassing.
32. Josh sat separate from the group with his arms crossed for most of the meeting. Sam
assumed that Josh did not want to be a part of the group, Josh just found out his partner broke
up with him and was very distraught. What principle of nonverbal communication does this
most closely illustrate?
A.
when verbals and nonverbals contradict, people believe the nonverbal.
B.
nonverbal behaviors are ambiguous.
C.
people cannot stop sending messages.
D.
all of these.
33.
One function of nonverbal behavior is to emphasize the verbal message, this is identified as
which of the following function?
A.
regulating.
B.
perceiving relationships.
C.
supplementing.
D.
substituting.