UNIVERSITY OF CAPE TOWN
PUBLIC MANAGEMENT
AND GOVERNANCE
ONLINE SHORT COURSE
Learn online and part-time with Africa’s leading University
and online education experts GetSmarter
ABOUT THIS COURSE
Gain knowledge of values-based management to advance and secure
your career in the public sector. You’ll be inducted into the public sector
if you’re new to the market, as well as explore new opportunities if
8 weeks,
excluding orientation
you’re already established in the public sector. You’ll be equipped with
the ability to master management in the public sector by being able
to identify and navigate issues of governance. Guided by two industry
experts with years in the industry, you’ll have the opportunity to
learn through a local reality in a global context. You’ll gain the skills to
address values, ethics, theories and competencies related to public
R10,900
management in developing countries.
WHAT YOU’LL
ACCOMPLISH
7–10 hours/week
of self-paced learning,
• A ssess the relationship between ethical, values-based leadership
entirely online
and public management functions.
• Set objectives, analyse and understand decentralised service delivery,
human resource management, and policy.
• Analyse the impact that organisational behaviour has on leadership
and human resource management.
• Understand ethics and values-based management training with
a specific focus on the needs of the public.
• Investigate and understand the complexities that arise from the
interrelationship of politics and administration in public management.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
Each module is released weekly,
allowing a flexible but structured
approach to learning. You’ll be
supported as you engage in
individual activities and group
discussions, ensuring you feel
confident to submit your best work
at each weekly deadline.
THIS COURSE IS FOR YOU IF:
You have a public sector background and/or some management knowledge and want to
learn skills to fill an industry gap and become more marketable by backing these skills up
with a certificate from UCT.
You’ve recently been promoted to a managerial role or are looking to move up to management
within the public sector and want the knowledge and skills required to fulfil the position.
You’re not currently in the public sector but would like to develop the expertise and in-demand
skills needed to break into the industry and become a respected public official.
WHO SHOULD TAKE THIS COURSE?
This course is developed for a global audience of working professionals with a keen interest to work
within the public sector. This includes public administration officers, aspiring and established public
project administrators, such as those in advisory roles, policymakers, government relations managers,
management consultants and public sector human resource managers. You might have a graduate degree in
operations management or human resource management or related disciplines with years of public sector or
community experience. You might already be in the public sector or are looking to make the transition from
your current private sector organisation or NGO. If you’re driving for better public sector management with
values-based governance, you’ll find the resources and skills on this course invaluable.
49,7%
Public sector employment is the
largest it has ever been in South Africa,
up 49.7%. This includes employment in
national government departments, provincial
administrations, local governments and various
parastatal institutions.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
WHAT
YOU’LL LEARN
MODULE 2
The Political-Administrative Relationship
• D
iscuss the theoretical development of
the relationship between politics and
administration in the public sector
Find out what you’ll explore as you progress
• Identify the benefits and constraints of
through this unique UCT online short course.
the three main approaches to the political-
Should you want to learn more about the week-by-
administrative relationship
week learning outcomes, please get in touch.
• Analyse useful behaviours and traits that
a public manager can employ when engaging
ORIENTATION MODULE
Welcome to Your Online Campus
ONE WEEK
• Get to grips with your new online classroom
• Meet your Student Success Team and get
to know your fellow classmates
MODULE 1
Introduction to Public Management
• Define the main principles of public
management and recognise important
related ethical concepts
• Identify important public management bodies
and organisations in the public sector
• Outline differences between public
and private management
• Show how public management differs from
developed to developing countries
Outcome: Discover the fundamental ideas
related to public management.
with stakeholders
• Investigate the relationship between politics
and administration in the public sector and learn
how to solve related problems
Outcome: Investigate the complexities that
arise from the interrelationship of politics and
administration in public management.
MODULE 3
Public Finance Management
• D
efine the main principles of public finance
management
• Discuss the public manager’s responsibilities
in relation to finance management
• Outline the main aspects of resource mobilisation
and expenditure management
• Demonstrate the competencies required for resource
mobilisation and expenditure management
Outcome: Investigate the complexities that
arise from the interrelationship of politics and
administration in public management.
WHAT IS THE
UNIVERSITY OF
CAPE TOWN?
Learn more about UCT
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
MODULE 4
Policy Management
• Summarise important concepts that affect policy management
• Show how the contexts that affect policies are experienced
by the public
• Investigate policy management cycles to engage with
the public manager’s policy responsibilities
• A ssess the challenges associated with policy tensions
and “wicked problems”
• Decide how to manage policies effectively through
the application of relevant skills and competencies
Outcome: Evaluate important concepts and contextual
considerations for policy management.
MODULE 5
Policy Monitoring and Evaluation
• Summarise the main principles of policy monitoring and evaluation
• Relate the main principles of policy monitoring and evaluation
to developing countries
• Implement the policy monitoring and evaluation process
• Compare policy monitoring and evaluation in public
and private policy management
• Select appropriate approaches to policy monitoring
and evaluation in the public sector
• A ssess a situation regarding the implementation
of policy monitoring and evaluation
Outcome: Debate the appropriateness of monitoring
and evaluation approaches in public policy management.
MODULE 6
Organisational Behaviour and Human
Resource Management
• Review the main features of organisational behaviour
and human resource management
• Illustrate how models of organisational structures
and cultures affect human resource management
• Show the effect of good leadership on organisational behaviour
• Investigate the skills and competencies required for human
resource management
• Recommend effective solutions for human resource
management problems
Outcome: Analyse the impact that organisational behaviour
has on leadership and human resource management.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
MODULE 7
Decentralised Service Management
in Local Government
• Review key ideas related to decentralisation
in service management
• Show how local governments are necessary for
decentralised service delivery
• Illustrate the “let managers manage” ethos
• Conclude whether or not the “let managers manage”
ethos works in local government
• Investigate the skills and competencies required
to deliver services in a decentralised way
The advantage of
GetSmarter’s delivery
model lies in the realtime online interaction
and valuable feedback
from the lecturers.
• Evaluate service delivery problems in local government
We’re learning from
Outcome: Investigate the competencies required for
people here, not just
effective decentralised service delivery.
MODULE 8
Ethics and Governance
• Describe the different theoretical schools of governance.
• Choose a theoretical school of governance that is suitable
for public management in developing countries
• Categorise management actions according to the values
related to public management
• Debate the necessity of values-based management
in the public sector
• A ssess public service delivery and management actions
according to the values related to public management
Outcome: Assess the relationship between ethical,
values-based leadership and public management actions.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
a website.
DEAN GENADE
Past GetSmarter Student
YOUR TEACHING TEAM
These subject matter experts from the University of Cape Town (UCT) guide the course design and appear
in a number of course videos, along with a variety of industry professionals.
MEET THE HEAD TUTOR
MEET THE COURSE CONVENOR
ASHLEIGH EDDEN
PROF ROBERT CAMERON
Ashleigh is the Programme Coordinator
Robert Cameron is a Professor of Public
for POLPLUS in the Department of
Administration in the Department of
Political Studies at the University of Cape Town,
Political Studies, University of Cape Town. He has
where she develops innovative learning materials
published over 90 journal articles and book chapters
for first year political science students. She is
on public administration, public service reform and
also very involved with several Public Policy and
local government. He has also written one book
Administration undergraduate courses at UCT.
and co-edited two books. This includes articles
Ashleigh has also gained extensive knowledge of
published in internationally recognised journals such
constitutional, legal and institutional arrangements
as Public Administration, Public Administration and
governing the South African public sector through
Development, Local Government Studies, International
her work with the Justice Alliance of South Africa
Review of Administrative Sciences and Development
( JASA) and the Helen Suzman Foundation. She has
Policy Review. He was an editor of a special edition of
a keen interest in local government development
International Review of Administrative Sciences looking
research, monitoring and evaluation, as well as
at Public Administration in Africa. He is a Senior Fellow
public management. Her passion is working with
at the Global Cities Institute, University of Toronto. He
people, research and policy that promote liberal
was also a member of the South African Municipal
constitutional democracy and sustainable
Demarcation Board (1999-2004) which demarcated
socio-economic growth.
non-racial local government boundaries for the
democratic South Africa.
YOUR SUCCESS TEAM
GetSmarter, with whom the University of Cape Town is collaborating to deliver this online course, provides
a personalised approach to online education which ensures you’re supported throughout your learning journey.
HEAD TUTOR
SUCCESS MANAGER
GLOBAL SUCCESS TEAM
A subject expert who’ll
Your one-on-one support
Available 24/7 to solve your
guide you through
available during University
tech-related and administrative
content-related challenges.
hours (9am–5pm SAST)
queries and concerns.
to resolve technical and
administrative challenges.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
A POWERFUL
COLLABORATION
Since 2007, the University of Cape Town (UCT) has partnered with
digital education provider GetSmarter to take the University’s
renowned education online. The move towards delivering
education through the online model is strongly driven by the
University’s goal to broaden access to education from Africa’s
leading University to those who previously would not have been
able to access it due to geographical constraints.1 UCT’s scope
extends to all areas of sub-Saharan Africa, and opportunities are
being investigated for providing both UCT and its future students
with opportunities for further growth.
WHAT IS THE
UNIVERSITY
OF CAPE TOWN?
Founded in 1829, UCT has a proud tradition of academic excellence
and effecting social change and development through its pioneering
scholarship, faculty and students. UCT’s reputation for excellence
is underpinned by its distinctive research, led by its distinguished
faculty, many of whom are world-leaders in their field.2
WHAT IS
GETSMARTER?
GetSmarter, a brand of 2U, Inc., partners with the world’s leading
universities to select, design and deliver premium online short
courses with a data-driven focus on learning gain.
Technology meets academic rigour in our people-mediated
model which enables lifelong learners across the globe to obtain
industry-relevant skills that are certified by the world’s most
reputable academic institutions.
QS Top Universities (2019).
1
2
Times Higher Education (2019).
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
EARN A CERTIFICATE FROM AFRICA’S
LEADING UNIVERSITY
Earn a certificate from the University of Cape Town, Africa’s leading University,1 as recognition of your newly
developed skills.
Assessment is continuous and based on a series of practical assignments completed online. In order to be
issued with a UCT certificate, you will need to meet the requirements outlined in the course handbook.
The handbook will be made available to you as soon as you begin the course.
Your certificate will be issued in your legal name and couriered to you at no additional cost. All certificate images
are for illustrative purposes only and may be subject to change at the discretion of the University.
QS Top Universities (2019).
1
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
TECHNICAL
REQUIREMENTS
HOW
YOU’LL LEARN
BASIC REQUIREMENTS
Every course is broken down into manageable,
In order to complete this course, you’ll need a
current email account and access to a computer
and the internet, as well as a PDF Reader.
You may need to view Microsoft PowerPoint
presentations, and read and create documents
in Microsoft Word or Excel.
BROWSER REQUIREMENTS
weekly modules, designed to accelerate your
learning process through diverse learning activities:
•
instructional material
•
Campus. Although this is not a requirement, we
•
can be downloaded here.
Interact with your peers and learning
facilitators through weekly class-wide forums
and reviewed small group discussions
•
Enjoy a wide range of interactive content,
including video lectures, infographics, live polls,
have found that this browser performs best for
ease of access to course material. This browser
Work through your downloadable and online
instructional material
We recommend that you use Google Chrome as
your internet browser when accessing the Online
Work through your downloadable and online
and more
•
Investigate rich, real-world case studies
•
Apply what you learn each week to quizzes and
ongoing project submissions, culminating in
ADDITIONAL REQUIREMENTS
Certain courses may require additional software
and resources. These additional software and
resource requirements will be communicated to
you upon registration and/or at the beginning of
the course. Please note that Google, Vimeo, and
YouTube may be used in our course delivery, and
if these services are blocked in your jurisdiction,
you may have difficulty in accessing course
content. Please check with an Enrolment Advisor
before registering for this course if you have any
concerns about this affecting your experience
with the Online Campus.
UCT PUBLIC MANAGEMENT ONLINE SHORT COURSE
an understanding of how to navigate property
investment and development
UNIVERSITY OF CAPE TOWN
PUBLIC MANAGEMENT
AND GOVERNANCE
ONLINE SHORT COURSE
Study online with Africa’s leading University and online
education experts, GetSmarter.
REGISTER NOW
CONTACT US
+27 87 551 8063 | uctonline@getsmarter.com