Narrative Writing Focus Development L16 Terms About Writing 1. friendly: informal and showing kind interest. 2. heading: includes the writer´s address and the date. 3. salutation: a word of greeting to begin a letter. 4. closing: the ending part of a letter, just before the signature. What Is a Friendly Letter? It includes friendly, informal words that express the writer´s real feelings and personality. The heading, is the writer´s address and date. The salutation usually starts with the word Dear followed by the person´s name. A closing, such as Your friend, followed by a comma, completes the letter.