NORMAL PROCEDURES Pilot’s Checklist ORIGINATING CHECK CONTINUED ABOVE RIGHT BOTH BOTH BOTH BOTH PLT CPLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT BOTH EFIS Control Panels . . . . . . . . Checked Instrument Panels . . . . . . . . Checked EICAS & Standby Instruments . . . . . . . . . . . . . . . . Checked MLG BAY OVHT TEST ¡ . . . Complete Upper Pedestal . . . . . . . . . . . . Checked Thrust Lever Quadrant . . . . . . Checked Avionics . . . . . . . . . . . . . . . . . . . Checked ENG SPEED . . . . . . . . . . . . . . . . . . . ON Trims . . . . . . . . . . . . . . . . . . . . . Checked YAW DAMPER . . . . . . . . . . . ENGAGED Source Select Panel . . . . . . . . . . NORM HGS control panel<0026> . . Set/checked Lower Pedestal . . . . . . . . . . . . Checked PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT BOTH PLT PLT PLT PLT CLEARED TO START CHECK Personal Electronic Devices . . . . . OFF APU/AC Electrics . . . . . . . On/Checked Papers . . . . . . . . . . . . . . . . . . . . On Board Take-off Data . . . . . . . . . . . . . . . . . . . Set Doors . . . . . . . . . . . . . . . . Closed/Locked BEACON <0021> . . . . . . . . . . . . . . . . ON Fuel Pumps, GRAVITY XFLOW & Qty . . . . . . . . . . . . . . . . . . ON _ _ (Qty) HYDRAULIC Pumps . . . . . . . AUTO/ON PARKING BRAKE . . . . . . . As Required IGNITION A or B . . . . . . . . . . . . . . . ARM Engines . . . . . . . . . . . . . . . . . . . . . . . Start Fuel Feed Check Valve Test ¡ . . . . . . . . . . . . . . . . . . . Complete BOTH PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT AFTER START CHECK GEN 1 & GEN 2 . . . . . . . . . . . . . . . . . ON Bleeds/PACKs . . . . . . . . . . . . . . . Set/On IGNITION A or B . . . . . . . . . . . . . . . . Off APU . . . . . . . . . . . . . . . . . . . As Required ANTI-ICE . . Checked ¡ / As Required PROBES . . . . . . . . . . . . . . . . . . . . . . . ON APR . . . . . . . . . . . . . Tested ¡ / ARM Electrics . . . . . . . . . . . . . . . . . . Checked Rudder . . . . . . . . . . . . . . . . . . . . Checked N/W STRG . . . . . . . . . . . . . . . . . ARMED MASTER PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT Circuit Breakers . . . . . . . . . . . . . . Closed PLT N/W STRG . . . . . . . . . . . . . . . . . . . . OFF PLT HYDRAULIC Pumps . . . . . . . . . . . . OFF PLT LDG GEAR Lever . . . . . . . . . . . . . . . DN PLT FLIGHT SPOILER Lever . . . . . . . . . . 0_ PLT FLAPS Lever . . . . . Set Actual Position PLT Radar <0028> . . . . . . . . . . . . . . . . . . OFF PLT ADG Manual Release . . . . . . . . . Stowed PLT BATTERY MASTER . . . . . . . . . . . . . ON PLT APU/AC Electrics . . . . As Required/Established PLT AHRS/IRS <0025> . . . . . . . . . MAG/NAV PLT Emergency Equipment . . . . . . Checked PLT Gear & Safety Pins . . . . . . . . . On Board PLT Airplane Documents . . . . . . . . Checked PLT When flt. ctrls. and n.w. area confirmed clear: HYDRAULIC 3A . . . . . . . . . . . . . . . . . ON PLT FMS Initialization . . . . . . . . . . . Complete PLT ORIGINATING CHECK Internal & External Pre-Flight Checks . . . . . . . . . . Complete Pedals, Seats & Harness . . . . Adjusted Selector Valves . . . . . . . . . . . . Checked Crew Oxygen & Masks ¡ . . . . . . . . . . Checked (Qty) HGS combiner<0026> Deployed/Checked AUDIO WARNING Panel . . . . Checked ELECTRICAL POWER Panel . . . . . . . . . . . . . . . . . . . . . Checked FIRE DETECTION/ FIREX MONITOR Test ¡ . . . Complete EXTERNAL LTS Panel . . . . . . Checked FUEL Panel . . . . . . . . . . . . . . . Checked BLEED AIR Panel ¡ . . . . . . . Checked APU Panel . . . . . . . . . . . . . As Required Start Panel . . . . . . . . . . . . . . . . Checked HYDRAULIC Panel . . . . . . . . . Checked ELT <Type Spec & 0092> . ARM/RESET ELT <0016> . . . . . . . . . . . . . . . . . . . AUTO CABIN PRESS Panel . . . . . . . Checked AIR-CONDITIONING Panel . . Checked Ice, DET TEST ¡ . . . . . . . . . . Complete WSHLD . . . . . . . . . . . . . . . . . . . . . . . LOW EMER LTS . . . . . . . . . . . . . . . . . . . . ARM Standby compass . . . . . . . . . . Checked STALL Test ¡ . . . . . . . . . . . . . Complete GPWS Test ¡ . . . . . . . . . . . . . Complete N/W STRG . . . . . . . . . . . . . . . . . . . . OFF Clocks . . . . . . . . . . . . . . . . . . . . . . . . . Set CONTINUED ABOVE RIGHT Vol. 2 04--04--5 TR RJ/202, Feb 11/08 ORIGINATING CHECK (Cont’d) SAFETY CHECK BOTH BOTH BEFORE START CHECK PASS SIGNS . . . . . . . . . . . . . . . . . . . ON LDG ELEV . . . . . . . . . . . . . . . . . . . . . Set Altimeters . . . . . . . . . . . . . ( _ _ _ _ ) Set ANTI SKID Test . . . . . . . . . . . . Complete FMS/IRS <0025> . . . . . . . . . . . . . . . . . Set Radios & Nav Aids . . . . . . . . . Set for Departure Take-off Briefing . . . . . . . . . . . . Complete Flight Crew Operating Manual CSP A-- 013 NORMAL PROCEDURES Pilot’s Checklist 04--04--5 TR RJ/202, Feb 11/08 ORIGINATING CHECK (Cont’d) SAFETY CHECK Circuit Breakers . . . . . . . . . . . . . . Closed PLT N/W STRG . . . . . . . . . . . . . . . . . . . . OFF PLT HYDRAULIC Pumps . . . . . . . . . . . . OFF PLT LDG GEAR Lever . . . . . . . . . . . . . . . DN PLT FLIGHT SPOILER Lever . . . . . . . . . . 0_ PLT FLAPS Lever . . . . . Set Actual Position PLT Radar <0028> . . . . . . . . . . . . . . . . . . OFF PLT ADG Manual Release . . . . . . . . . Stowed PLT BATTERY MASTER . . . . . . . . . . . . . ON PLT APU/AC Electrics . . . . As Required/Established PLT AHRS/IRS <0025> . . . . . . . . . MAG/NAV PLT Emergency Equipment . . . . . . Checked PLT Gear & Safety Pins . . . . . . . . . On Board PLT Airplane Documents . . . . . . . . Checked PLT When flt. ctrls. and n.w. area confirmed clear: HYDRAULIC 3A . . . . . . . . . . . . . . . . . ON PLT FMS Initialization . . . . . . . . . . . Complete PLT Internal & External Pre-Flight Checks . . . . . . . . . . Complete Pedals, Seats & Harness . . . . Adjusted Selector Valves . . . . . . . . . . . . Checked Crew Oxygen & Masks ¡ . . . . . . . . . . Checked (Qty) HGS combiner<0026> Deployed/Checked AUDIO WARNING Panel . . . . Checked ELECTRICAL POWER Panel . . . . . . . . . . . . . . . . . . . . . Checked FIRE DETECTION/ FIREX MONITOR Test ¡ . . . Complete EXTERNAL LTS Panel . . . . . . Checked FUEL Panel . . . . . . . . . . . . . . . Checked BLEED AIR Panel ¡ . . . . . . . Checked APU Panel . . . . . . . . . . . . . As Required Start Panel . . . . . . . . . . . . . . . . Checked HYDRAULIC Panel . . . . . . . . . Checked ELT <Type Spec & 0092> . ARM/RESET ELT <0016> . . . . . . . . . . . . . . . . . . . AUTO CABIN PRESS Panel . . . . . . . Checked AIR-CONDITIONING Panel . . Checked Ice, DET TEST ¡ . . . . . . . . . . Complete WSHLD . . . . . . . . . . . . . . . . . . . . . . . LOW EMER LTS . . . . . . . . . . . . . . . . . . . . ARM Standby compass . . . . . . . . . . Checked STALL Test ¡ . . . . . . . . . . . . . Complete GPWS Test ¡ . . . . . . . . . . . . . Complete N/W STRG . . . . . . . . . . . . . . . . . . . . OFF Clocks . . . . . . . . . . . . . . . . . . . . . . . . . Set Vol. 2 BOTH BOTH BOTH BOTH PLT CPLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT BOTH EFIS Control Panels . . . . . . . . Checked Instrument Panels . . . . . . . . Checked EICAS & Standby Instruments . . . . . . . . . . . . . . . . Checked MLG BAY OVHT TEST ¡ . . . Complete Upper Pedestal . . . . . . . . . . . . Checked Thrust Lever Quadrant . . . . . . Checked Avionics . . . . . . . . . . . . . . . . . . . Checked ENG SPEED . . . . . . . . . . . . . . . . . . . ON Trims . . . . . . . . . . . . . . . . . . . . . Checked YAW DAMPER . . . . . . . . . . . ENGAGED Source Select Panel . . . . . . . . . . NORM HGS control panel<0026> . . Set/checked Lower Pedestal . . . . . . . . . . . . Checked BOTH BOTH PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT BEFORE START CHECK PASS SIGNS . . . . . . . . . . . . . . . . . . . ON LDG ELEV . . . . . . . . . . . . . . . . . . . . . Set Altimeters . . . . . . . . . . . . . ( _ _ _ _ ) Set ANTI SKID Test . . . . . . . . . . . . Complete FMS/IRS <0025> . . . . . . . . . . . . . . . . . Set Radios & Nav Aids . . . . . . . . . Set for Departure Take-off Briefing . . . . . . . . . . . . Complete PLT PLT BOTH PLT PLT PLT PLT CLEARED TO START CHECK Personal Electronic Devices . . . . . OFF APU/AC Electrics . . . . . . . On/Checked Papers . . . . . . . . . . . . . . . . . . . . On Board Take-off Data . . . . . . . . . . . . . . . . . . . Set Doors . . . . . . . . . . . . . . . . Closed/Locked BEACON <0021> . . . . . . . . . . . . . . . . ON Fuel Pumps, GRAVITY XFLOW & Qty . . . . . . . . . . . . . . . . . . ON _ _ (Qty) HYDRAULIC Pumps . . . . . . . AUTO/ON PARKING BRAKE . . . . . . . As Required IGNITION A or B . . . . . . . . . . . . . . . ARM Engines . . . . . . . . . . . . . . . . . . . . . . . Start Fuel Feed Check Valve Test ¡ . . . . . . . . . . . . . . . . . . . Complete BOTH PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT AFTER START CHECK GEN 1 & GEN 2 . . . . . . . . . . . . . . . . . ON Bleeds/PACKs . . . . . . . . . . . . . . . Set/On IGNITION A or B . . . . . . . . . . . . . . . . Off APU . . . . . . . . . . . . . . . . . . . As Required ANTI-ICE . . Checked ¡ / As Required PROBES . . . . . . . . . . . . . . . . . . . . . . . ON APR . . . . . . . . . . . . . Tested ¡ / ARM Electrics . . . . . . . . . . . . . . . . . . Checked Rudder . . . . . . . . . . . . . . . . . . . . Checked N/W STRG . . . . . . . . . . . . . . . . . ARMED Flight Crew Operating Manual CSP A-- 013 MASTER PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT NORMAL PROCEDURES Pilot’s Checklist TAXI CHECK FLAPS . . . . . . . . . . . . . ( -- --_ ) Indicating Flight Controls . . . . . . . . . . . . . Checked Trims . . . . . . . . . . . . . Green and ( _ . _ ) Thrust Reversers . . . . . . . . . . . . ARMED Flt Instruments /HGS <0026> . Checked FMS . . . . . . . . . . . . . . . . . . . AUTOTUNE BRAKE TEMP . . . . . . . . . . . . . Checked CLIMB CHECK FUEL, XFLOW . . . . . . . . . . . . . . . . . Auto Bleeds and APU . . . . . . . . . . . . . . . . Set Lights/PASSSIGNS . . . . . . As Required Thrust Reversers . . . . . . . . . . . . . . . OFF CAS . . . . . . . . . . . Checked and Cleared APU . . . . . . . . . . . . . . . . . . . As Required Transponder/Radar . . . . . . . STBY/OFF FLAPS . . . . . . . . . . . . . . . . . . . . . . . . . . Up Lights and Strobes . . . . . . As Required PROBES . . . . . . . . . . . . . . . . . . . . . . OFF Bleeds . . . . . . . . . . . . . . . . . . . . . . . . . Set PNF PNF PNF PNF PNF PF PF PF PF PF BOTH BOTH PF APPROACH CHECK Altimeters . . . . . . . . . . . . . . . . . . . . . . Set APU and Bleeds . . . . . . . . . . . . . . . . Set Lights/PASS SIGNS . . . . . As Required BOTH PNF PNF BEFORE LANDING CHECK Flight Attendant . . . . . . . . . . . . . Advised PASS SIGNS . . . . . . . . . . . . . . . . . . . ON Thrust Reversers . . . . . . . . . . . . ARMED LDG GEAR Lever . . . . . . . . . . . . . . . DN FLAPS . . . . . . . . . . . . . ( -- --_ ) Indicating Legend: PLT CPLT PF PNF BOTH ¡ = = = = = = = = TAXI CHECK CPLT CPLT CPLT CPLT CPLT CPLT FLAPS . . . . . . . . . . . . . ( -- --_ ) Indicating Flight Controls . . . . . . . . . . . . . Checked Trims . . . . . . . . . . . . . Green and ( _ . _ ) Thrust Reversers . . . . . . . . . . . . ARMED Flt Instruments /HGS <0026> . Checked FMS . . . . . . . . . . . . . . . . . . . AUTOTUNE BRAKE TEMP . . . . . . . . . . . . . Checked PLT PLT PLT Lights and Strobes . . . . . . As Required FUEL, XFLOW . . . . . . . . . . . . . MAN/Off IGNITION/ANTI-ICE . . . . . As Required Flight Attendant . . . . . . . . . . . . . Advised Transponder/TCAS . . . ON/AsRequired Radar . . . . . . . . . . . . . . . . . . . AsRequired Terrain Display <0040> . . . . AsRequired CAS . . . . . . . . . . . Checked and Cleared SHUT DOWN CHECK PLT PLT PLT PLT PLT PLT PLT BOTH DESCENT CHECK LDG ELEV . . . . . . . . . . . . . . . . . . . . . Set Fuel . . . . . . . . . . . . . . . . . . . . . . Checked TCAS <0040> . . . . . . . . . . . . AsRequired Radar <0040> . . . . . . . . . . . . AsRequired Terrain Display <0040> . . . . AsRequired CAS . . . . . . . . . . . Checked and Cleared Landing Data . . . . . . . . . . . . . . . . . . . Set Approach Briefing . . . . . . . . . . Complete NORMAL PROCEDURES Pilot’s Checklist 04--04--6 TR RJ/202, Feb 11/08 AFTER LANDING CHECK PLT CPLT PLT PLT BOTH CPLT PLT BEFORE TAKE-OFF CHECK Lights and Strobes . . . . . . As Required FUEL, XFLOW . . . . . . . . . . . . . MAN/Off IGNITION/ANTI-ICE . . . . . As Required Flight Attendant . . . . . . . . . . . . . Advised Transponder/TCAS . . . ON/AsRequired Radar . . . . . . . . . . . . . . . . . . . AsRequired Terrain Display <0040> . . . . AsRequired CAS . . . . . . . . . . . Checked and Cleared Vol. 2 PF PF PF PF PF Pilot Copilot Pilot Flying Pilot not Flying Both crew members First Flight of the Day Check Silent checklist Challenge & Response checklist Chocks and Brakes . . . . . . As Required SEAT BLTS . . . . . . . . . . . . . . . . . . . OFF Electrics/GEN 1 & GEN 2 . . . . Set/OFF Fuel Feed Check Valve Test ¡ . . . . . . . . . . . . . . . . . . . Complete Thrust Levers . . . . . . . . . . . . SHUT OFF ANTI-ICE . . . . . . . . . . . . . . . . . . . . . OFF Fuel Pumps . . . . . . . . . . . . . . . . . . . . Off HYDRAULIC 3A . . . . . . . . . As Required BEACON <0021> . . . . . . . . . . . . . . . OFF HGS <0026> . . . . . . . . . . Stow combiner N/W STRG . . . . . . . . . . . . . . . . . . . . OFF TERMINATING CHECK Chocks and Brakes . . . . . . . . . . . . In/Off IRS <0025> . . . . . . . . . . . . . . . . . . . . OFF Thrust Reversers . . . . . . . . . . . . . . . OFF Standby Attitude Indicator . . . . . Caged EMER LTS . . . . . . . . . . . . . . . . . . . . OFF WSHLD . . . . . . . . . . . . . . . . . . . . . . OFF CARGO . . . . . . . . . . . . . . . . . . . . . . . OFF PACKs . . . . . . . . . . . . . . . . . . . . . . . . OFF Bleeds . . . . . . . . . . . . . . . . . . . . . . . . . Off HYDRAULIC Pumps . . . . . . . . . . . . OFF EXTERNAL LTS . . . . . . . . . . . . . . . OFF APU GEN . . . . . . . . . . . . . . . . . . . . . OFF APU START/STOP . . . . . . . . . . . . . . Off APU PWR FUEL . . . . . . . . . . . . . . . . Off DC SERVICE . . . . . . . . . . . . . . . . . . OFF BATTERY MASTER . . . . . . . . . . . . OFF DOME LIGHT . . . . . . . . . . . . . . . . . . OFF Boarding Lights . . . . . . . . . . . . . . . . . Off PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PILOT’S CHECKLIST MASTER COPY (Joint Aviation Authorities) INFORMATION COPY ONLY THE MATERIAL IN THIS DOCUMENT IS NOT CUSTOMIZED TO A SPECIFIC AIRPLANE CONFIGURATION. THE USER MUST ASCERTAIN THAT THIS MATERIAL IS APPLICABLE FOR THE INTENDED USE. BOMBARDIER INC. BOMBARDIER REGIONAL AIRCRAFT DIVISION CUSTOMER SUPPORT 123 GARRATT BLVD., TORONTO, ONTARIO CANADA M3K 1Y5 CSP A-017-JAA Flight Crew Operating Manual CSP A-- 013 First Issue: Mar 15/94 MASTER CLIMB CHECK FUEL, XFLOW . . . . . . . . . . . . . . . . . Auto Bleeds and APU . . . . . . . . . . . . . . . . Set Lights/PASSSIGNS . . . . . . As Required Thrust Reversers . . . . . . . . . . . . . . . OFF CAS . . . . . . . . . . . Checked and Cleared APU . . . . . . . . . . . . . . . . . . . As Required Transponder/Radar . . . . . . . STBY/OFF FLAPS . . . . . . . . . . . . . . . . . . . . . . . . . . Up Lights and Strobes . . . . . . As Required PROBES . . . . . . . . . . . . . . . . . . . . . . OFF Bleeds . . . . . . . . . . . . . . . . . . . . . . . . . Set PNF PNF PNF PNF PNF PF PF PF PF PF BOTH BOTH PF APPROACH CHECK Altimeters . . . . . . . . . . . . . . . . . . . . . . Set APU and Bleeds . . . . . . . . . . . . . . . . Set Lights/PASS SIGNS . . . . . As Required BOTH PNF PNF BEFORE LANDING CHECK Flight Attendant . . . . . . . . . . . . . Advised PASS SIGNS . . . . . . . . . . . . . . . . . . . ON Thrust Reversers . . . . . . . . . . . . ARMED LDG GEAR Lever . . . . . . . . . . . . . . . DN FLAPS . . . . . . . . . . . . . ( -- --_ ) Indicating Legend: PLT CPLT PF PNF BOTH ¡ = = = = = = = = CPLT CPLT CPLT CPLT CPLT CPLT SHUT DOWN CHECK PLT PLT PLT PLT PLT PLT PLT BOTH DESCENT CHECK LDG ELEV . . . . . . . . . . . . . . . . . . . . . Set Fuel . . . . . . . . . . . . . . . . . . . . . . Checked TCAS <0040> . . . . . . . . . . . . AsRequired Radar <0040> . . . . . . . . . . . . AsRequired Terrain Display <0040> . . . . AsRequired CAS . . . . . . . . . . . Checked and Cleared Landing Data . . . . . . . . . . . . . . . . . . . Set Approach Briefing . . . . . . . . . . Complete 04--04--6 TR RJ/202, Feb 11/08 AFTER LANDING CHECK PLT CPLT PLT PLT BOTH CPLT PLT BEFORE TAKE-OFF CHECK PLT PLT PLT PLT PLT PLT PLT PLT Vol. 2 PF PF PF PF PF Pilot Copilot Pilot Flying Pilot not Flying Both crew members First Flight of the Day Check Silent checklist Challenge & Response checklist Chocks and Brakes . . . . . . As Required SEAT BLTS . . . . . . . . . . . . . . . . . . . OFF Electrics/GEN 1 & GEN 2 . . . . Set/OFF Fuel Feed Check Valve Test ¡ . . . . . . . . . . . . . . . . . . . Complete Thrust Levers . . . . . . . . . . . . SHUT OFF ANTI-ICE . . . . . . . . . . . . . . . . . . . . . OFF Fuel Pumps . . . . . . . . . . . . . . . . . . . . Off HYDRAULIC 3A . . . . . . . . . As Required BEACON <0021> . . . . . . . . . . . . . . . OFF HGS <0026> . . . . . . . . . . Stow combiner N/W STRG . . . . . . . . . . . . . . . . . . . . OFF PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT TERMINATING CHECK Chocks and Brakes . . . . . . . . . . . . In/Off IRS <0025> . . . . . . . . . . . . . . . . . . . . OFF Thrust Reversers . . . . . . . . . . . . . . . OFF Standby Attitude Indicator . . . . . Caged EMER LTS . . . . . . . . . . . . . . . . . . . . OFF WSHLD . . . . . . . . . . . . . . . . . . . . . . OFF CARGO . . . . . . . . . . . . . . . . . . . . . . . OFF PACKs . . . . . . . . . . . . . . . . . . . . . . . . OFF Bleeds . . . . . . . . . . . . . . . . . . . . . . . . . Off HYDRAULIC Pumps . . . . . . . . . . . . OFF EXTERNAL LTS . . . . . . . . . . . . . . . OFF APU GEN . . . . . . . . . . . . . . . . . . . . . OFF APU START/STOP . . . . . . . . . . . . . . Off APU PWR FUEL . . . . . . . . . . . . . . . . Off DC SERVICE . . . . . . . . . . . . . . . . . . OFF BATTERY MASTER . . . . . . . . . . . . OFF DOME LIGHT . . . . . . . . . . . . . . . . . . OFF Boarding Lights . . . . . . . . . . . . . . . . . Off PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PLT PILOT’S CHECKLIST MASTER COPY (Joint Aviation Authorities) INFORMATION COPY ONLY THE MATERIAL IN THIS DOCUMENT IS NOT CUSTOMIZED TO A SPECIFIC AIRPLANE CONFIGURATION. THE USER MUST ASCERTAIN THAT THIS MATERIAL IS APPLICABLE FOR THE INTENDED USE. BOMBARDIER INC. BOMBARDIER REGIONAL AIRCRAFT DIVISION CUSTOMER SUPPORT 123 GARRATT BLVD., TORONTO, ONTARIO CANADA M3K 1Y5 CSP A-017-JAA Flight Crew Operating Manual CSP A-- 013 First Issue: Mar 15/94 MASTER