Business Phone
Enable BYOD and reduce costs with secure, enterprise-managed phone
capabilities on smartphones and tablets
Dell Business Phone is a business
communications app integrated with
Dell Mobile Workspace — the secure
workspace component for mobile
devices from the Dell Enterprise
Mobility Management (EMM) solution.
Powered by Vonage Business
Solutions™, Business Phone enables
you to give employees a separate
business phone line on their personal
devices plus the robust business phone
capabilities they need for work. You can
expand your bring-your-own-device
(BYOD) program while controlling costs
and securing business data.
Avoid the cost of providing business
phones to employees and take
advantage of enterprise purchasing
power and pooled minutes to
dramatically reduce wireless service
expenses. Business Phone helps you
amplify the cost benefits of BYOD
while providing control over corporateprovided phones.
The secure Mobile Workspace helps
you safeguard enterprise phone data,
including call logs, texts, voice mails
and contacts. You can use Mobile
Workspace policy management and
remote wipe features to control access
and protect enterprise data even if a
device is lost or stolen.
At the same time, Business Phone
gives your employees a robust mobile
experience. They can access a full
range of business phone capabilities,
including voice mail, voice mail
transcription, call waiting, call hold, call
forwarding, call transfer and three-way
calling, plus optional call recording
and conference bridge capabilities.
Dell Business Phone helps
increase productivity on
personal mobile devices
while enabling the
enterprise to retain control
and security.
Benefits
• Lower costs: Make your
telecommunications budget go
further by delivering business phone
service across the enterprise while
lowering the cost per user.
• Greater control: Maintain security
and compliance by retaining control
of business information on BYO
smartphones and tablets.
• Robust features: Boost mobile
productivity by providing a distinct
business phone line on personal
devices plus comprehensive
business phone capabilities.
Key features
• Distinct business phone number owned
by the enterprise
• Full range of voice features: voice mail,
call waiting, call hold, call forwarding,
transfer and three-way calling, plus
optional call recording and conference
bridge capabilities
• High Definition voice (G.722) for voice
over IP (VoIP) calls
• Calling over WiFi or 3G/4G networks
• Cost-effective international calling
via WiFi
• IT control over enterprise information
• Voice mail, text and call details archiving
for compliance
• World-class technical support
• Support for Apple iOS and Google
Android smartphones and tablets from
any carrier
With a business phone line and phone
number that are distinct from the
personal line and number, employees
can keep business calls, contacts, voice
mails and messages separate from
personal phone services. Business
Phone is available on any Apple® iOS
and Google® Android™ smartphone
or tablet from any wireless carrier.
Employees can use WiFi or 3G/4G
connectivity based on their location.
Cost savings: Reduce the need to supply
employees with corporate-owned devices.
Drive down wireless service costs by
using enterprise purchasing power to put
employees on a cost-effective enterprise
service plan. Enable employees to use
voice over IP (VoIP) calling over WiFi to
reduce their use of personal wireless
minutes, and minimize roaming and
long-distance charges. Simplify billing and
eliminate potential plan overage charges
with pooled minutes for all users and a
single, consolidated bill.
Mobile productivity: Enhance mobile
productivity by giving employees the
communication and collaboration
features they need while allowing
them to use their familiar personal
devices. Support for WiFi and 3G/4G
networks maximizes flexibility while
controlling costs.
Security: Safeguard enterprise call logs,
voice mail, texts, contacts and other
data by implementing Business Phone
within the encrypted Mobile Workspace.
Identity and access management (IAM)
capabilities built into Mobile Workspace
allow you to control access to enterprise
resources while enabling employees to
access the phone quickly after logging
into Mobile Workspace. Set user
policies and remotely wipe enterprise
phone data from personal devices when
the smartphone is lost or stolen, or
when the employee leaves the company.
Business Phone is available in the
United States.
Dell Software
5 Polaris Way, Aliso Viejo, CA 92656 | www.Dell.com
If you are located outside North America, you can find local
office information on our website.
Compliance and control: Retain access
to voice mail, texts, billing records
and other business data to facilitate
compliance with regulatory and legal
requirements. Archive voice mail
transcriptions through your enterprise
email server. Keep phone numbers used
for Business Phone and wipe all data
when employees leave the company.
Streamlined management: Configure
the application and activate features as
you need them through a centralized,
cloud-hosted, software-only service.
Remote provisioning automatically
pushes system updates and new features
out to your users, so you never need to
worry about using an outdated system.
Scalability: Purchase Business Phone
services on a user-by-user basis. Easily
add extensions down the road for new
hires as well as contract, temporary,
remote or frequently mobile workers.
With Business Phone, your employees
gain the voice and texting capabilities
they need on a single, personally owned
device. Meanwhile, your enterprise can
maintain the security and control you
require for enterprise communications.
About Dell Software
Dell Software helps customers unlock
greater potential through the power
of technology — delivering scalable,
affordable and easy-to-use solutions
that simplify IT and mitigate risk. This
software, when combined with Dell
hardware and services, drives unmatched
efficiency and productivity to accelerate
business results. www.dellsoftware.com
About Vonage Business Solutions
Vonage Business Solutions provides
hosted VoIP services, offering small
businesses strong value, reliability
and customer service for their phone
system and service needs. Rather than
using widely available off-the-shelf or
open-source software, Vonage Business
Solutions uses in-house, proprietary
technology to deliver plug-and-play
implementation and ease of use.
Learn More:
software.dell.com/products/
mobile-workspace/
© 2014 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the
express written permission of Dell Inc. is strictly forbidden. For more information, contact Dell.
Dell, the DELL logo and the DELL badge are trademarks of Dell Inc. Other trademarks and trade names
may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
October 2014