Manual/ Warranty

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Non-chemical waste water treatment, re-use and monitoring systems
urban solutions
home and garden
H2O Pure Plus®
Installation, Operation
and
Maintenance Manual
industry and food processing
commercial buildings and
cooling towers
rural industry and farming
boating and marine
resort and recreation
sustainable schools
Wastewater Treatment
& Recycling Systems
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Table of Contents
1.
Introduction
2.
System Overview
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Introduction
Safety
Warranty
Definitions
System Modules & Components
SAPS – AWT (Sealed Anaerobic Purification System – All Waste Treatment)
SAPS – GWT (Sealed Anaerobic Purification System – Grey Water Treatment)
− SAPS – BGSWT (Sealed Anaerobic Purification System – Black/Grey Split Waste Treatment)
−
−
Modules
−
−
SAPS – PTM (Primary Treatment Module)
SAPS – STM (Secondary Treatment Module)
Monitoring
−
−
SAPS – MON-C (Monitoring Unit - Commercial)
SAPS – MON-D (Monitoring Unit - Domestic)
Fittings
Power Supplies
3.
Installation
Tools and Equipment
Facilities Planning
 State Authority Approval
 Local Authority Approval
Installation
 On-site Assembly (Difficult Access)
 Prefabricated (Easy Access)
 System Connections
 UV Disinfection
 Monitoring
 Commercial
 Domestic
 Zeta Rod™
 Power Supply & Connectivity
 Start-up Care
 Quick Guide & Procedures
4.
Owner Manual
5.
Operation & Maintenance Manual
Copyright © 2008 H2O Pure Plus Pty Ltd. All rights reserved. This document is for information purposes only. H2O Pure Plus makes no warranties,
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6.
Troubleshooting
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 Troubleshooting
 Identifying
the Problem
the Problem
 Flow Chart A: Power Supply Status
 Flow Chart B: Troubleshooting the Systems
 Isolating
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Non-chemical waste water treatment, re-use and monitoring systems
urban solutions
home and garden
industry and food processing
commercial buildings and
Introduction
cooling towers
rural industry and farming
boating and marine
resort and recreation
sustainable schools
Wastewater Treatment
& Recycling Systems
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Conventions used in this Manual
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Please note the following conventions used to make up this document easier to understand. Pay special
attention to warnings, cautions, and pointers to additional information. Failure to heed the information
provided here may result in injury or death, failure of essential components, voiding of your warranty, or
non-optimal results from your H2O Pure Plus® system.
Normal text in this document is printed in Arial type. Please note the following special text messages, which
are printed in Times New Roman type.
WARNING: “Warning” messages are printed in bold face italic type, and are
accompanied by a triangle containing a lightning bolt. Failure to comply with a
warning message could result in personal injury or death. Warning messages should
be read and understood before proceeding with installation or maintenance of some
components.
CAUTION: “Caution” messages are printed in bold face type, and are accompanied
by a triangle containing an exclamation mark. Failure to heed a caution could result
in damage to equipment, or to some components of the H2O Pure Plus® system, or
voiding of your H2O Pure Plus® system.
ATTENTION: “Attention” messages are printed in italic type, and are accompanied
by a square containing a raise hand. Attention messages are intended to alert you to
important information about the installation, operation, or maintenance of your H2O
Pure Plus® system.
FOR FURTHER INFORMATION: “For further information” messages are printed in
Times New Roman type, and point to other sources of information that may be useful in
deriving the most benefit from your H2O Pure Plus® system.
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Congratulations!
You are now in possession of the finest wastewater treatment and re-use system available today.
The H2O Pure Plus® system has undergone the most rigorous water quality testing regime in Australia and
has set new wastewater quality standards and achieving international quality assurance accreditation.
The following certification applies:
NATA Accredited Laboratory – Ipswich City Council Environmental
Laboratory
QLD. GOVT LOGO: Advanced Secondary Quality Effluent – approval
by Queensland Plumbers & Drainers Board and Building Codes
Queensland, July 2008
JAS-ANZ
Joint Accreditation System – Australia and New Zealand

AS/NZS 1546.1:1998 Australian/New Zealand Standard On-site domestic wastewater treatment units Part 1: Septic tanks.
AS/NZS 1546.3:2001 
Australian/New Zealand Standard On-site domestic wastewater treatment units Part 3: Aerated wastewater treatment systems.
AS 4020:2005

Australian Standard for Testing of products for use in contact with drinking water, including types of water other than drinking water.
AS/NZS ISO 9001:2000

Quality Management System applicable to manufacture of pressed, injection moulded parts and assemblies for general industries.
ISO14001: 2004

The international Environmental Management Standard (EMS) relating to the environmental impact of corporate activities, products or services
Five ticks Standard Mark™ Australian Standard Certified Product
independently quality assured by SAI Global.
The H2O Pure Plus® system is internationally patented and uses state-of-theart natural media and technology to purify wastewater to the highest standards
yet possible without harming you or your environment. With proper handling,
installation, and maintenance, your H2O Pure Plus® system will provide many
years of faithful service, and will probably outlast the internal and other fittings
to which it is attached.
Please review the material in this manual thoroughly before unpacking, handling
and installing your H2O Pure Plus® system. Damage to your system through
improper handling, installation, or maintenance will void your warranty.
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H2O Pure Plus® & MtM Environmental Policy
At H2O Pure Plus® and MtM & we take very seriously our role as corporate citizens. We design, manufacture
and assemble our products in such a way as to minimise the environmental impacts with our environs,
neighbours and the wider community. We are committed to establishing key processes in-house and maintain
the utmost control over the production of our products. Importantly, this control extends to high standards
of environmental CARE and energy efficiency within our facilities and ensuring we comply with all relevant
environmental legislation, regulations and other requirements.
In conducting our business, it is the policy of MtM and H2O Pure Plus® to:
• Carefully review possible short or long term detrimental effect upon the environment via either our
facilities or processes we operate or the products we produce,
• Always strive for continuous improvement in cleaner production, products and packaging to prevent
pollution,
• Review our use of fossil fuel based energy resources and strive to increase the application of
alternative energy sources within our business operations,
• Effectively communicate and encourage commitment to our Environmental and Energy policy by all
of our employees and business partners.
MtM & H2O Pure Plus® shall implement and maintain the Environmental Management System in accordance
with ISO14001 and review its objectives and targets as part of our combined management review process.
MtM & H20 Pure Plus® Quality Policy Statement
It is the prime objective of MtM Pty Ltd and H2O Pure Plus Pty Ltd to achieve Total Customer Satisfaction in
a Continuous Improvement Philosophy that embraces all the operations and functions of both Companies.
The Main Strategies to achieve this objective are:
•
•
•
•
•
•
Maintain Customer focus, above all else.
Designing, producing and sourcing items of a very high quality to meet and exceed customer expectations and standards.
Development of quality attitudes and quality knowledge, which shall ensure a high degree of customer delight due to better quality, improved delivery and reducing costs.
Continuous self-renewal, never being satisfied.
Be in partnership with all employees, working with passion, commitment and enthusiasm.
Fully equipping each person with the correct tools, training and procedures to “Do it right first time.”
A competitive advantage of MTM Pty Ltd and H2O Pure Plus Pty Ltd lies in the development and
conformance of the quality policy strategies and the clearly defined Responsibility of ALL Employees to
ensure Quality.
The quality system shall comply to the TS16949 & ISO9001 Quality System Requirements as well as any
other specific Customer Requirements.
Copyright © 2008 H2O Pure Plus Pty Ltd. All rights reserved. This document is for information purposes only. H2O Pure Plus makes no warranties,
expressed or implied, in this document. Content is subject to change without notice. .
H2O PUREPLUS® WARRANTY
H2O WWWS Pty Ltd warrants H2O PUREPLUS® systems as follows:
Domestic Systems: Vessel - Fifteen (15) years, Media - Five (5) years.
Commercial Systems Vessel - Five (5) years, Media - Two (2) years.
The warranty shall cover the performance of H2O Pure Plus® systems to the extent that they will continue to treat the wastewater
connected into the system by H2O Pure Plus Pty Ltd into re-usable non potable water. The vessel and the media within the
vessel are covered by this warranty whilst the pumps, UV Steriliser, Workmanship and Auditing System are limited to the extent
described below.
The connection or otherwise of any additional sources of waste into the system either directly or indirectly, where not carried out
by H2O Pure Plus Pty Ltd, shall void this warranty.
The warranty is conditional upon the full price having been paid in full for supply and delivery of the system and/or any
associated goods or services, and upon the customer or owner notifying H2O Pure Plus Pty Ltd immediately if becoming aware
of any defects.
This warranty shall not apply to any failure of the System caused by:
1.
The Customer’s, owner’s or other person’s non - compliance with any conditions of the contract, operating/owners
instructions manual or recommendations by H2O Pure Plus Pty Ltd
2.
Actual interference with the system or any of its components by any person other than an authorised H2O Pure Plus
Representative.
3.
The System being required to bear a work load greater than that for which it is designed, due to incorrect information
being supplied by the Customer at the time of installation if work load is unusually large for the size of the site.
4.
Actual or consequent damage caused by earthquake, fire, flood, storm, lightening, land slip, soil subsidence, electrical
supply fault, plumbing fault, or other matter outside H2O Pure Plus Pty Ltd’s control.
The Customer must pay any charges incurred for labour, repairs and/or replacement parts due to system failure resulting from any
of the above causes.
Pumps:
All pumps installed in connection with the H2O Pure Plus® system are warranted for a period of one (1) year from date of
commissioning and this warranty is to be read in conjunction with the warranty and terms of reference contained with the
manufacturers’ terms and conditions.
Auditing System:
The Auditing system installed in connection with the H2O Pure Plus® system is warranted for a period if Two (2) years from
date of commissioning and this warranty is to be read in conjunction with the warranty and terms of reference contained with the
manufacturers terms and conditions.
UV Water Steriliser:
The UV Steriliser unit installed in connection with H2O Pure Plus® system are warranted from the date of commissioning,
according to warranty and terms of reference contained with the manufacturer’s warranty terms and conditions.
Workmanship:
H2O Pure Plus Pty Ltd warrant the workmanship carried out in connection with installation of H2O Pure Plus® system for a
period of One (1) year from date of commissioning.
Maintenance:
There is to be an annual inspection carried out by H2O Pure Plus Pty Ltd or their representative. This inspection has a service fee
which will be invoiced to the purchaser by H2O Pure Plus Pty Ltd at the time of inspection.
It shall remain the purchaser’s obligation to notify H2O Pure Plus Pty Ltd of the date for the annual inspection and failure of the
customer to arrange for the inspection to be carried out annually shall void this warranty.
Disclaimer:
H2O Pure Plus Pty Ltd disclaims all loss, damage or cost associated with any use of water treated with the H2O Pure Plus®
system for any purpose not suitable for non-potable water. H2O Pure Plus Pty Ltd does not warrant the quality of the water that
is processed by the system to a potable standard. The water produced is non-potable and is not for human consumption. The
purchaser acknowledges and accepts responsibility and liability for eliminating the risk of the water being used in a potable
nature. The purchaser also accepts responsibility for clearly indicating on all plumbing, used in connection with the system or on
connection with treated water, that the water is non-potable and not for human consumption.
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Abbreviations & Definitions
Abbreviations:
AS/NZS
Australian Standard / New Zealand Standard
BOD
Biochemical Oxygen Demand
cfu
colony forming units
DGTS
Domestic Grey water Treatment System
GDD
Grey water diversion device
JAS-ANZ
Joint accreditation system – Australia and New Zealand
NATA
National Association of Testing Authorities
SS
Suspended solids
TKN
Total Kjeldahl Nitrogen
mL
millilitres
mm
millimetres
pH
(short for power of Hydrogen) - the measure of the acidity or alkalinity of a solution
ORP
Oxidation Reduction Potential
Definitions:
AS/NZS 1546.1:1998
Australian/New Zealand Standard On-site domestic wastewater treatment units Part 1: Septic tanks.
AS/NZS 1546.3:2001
Australian/New Zealand Standard On-site domestic wastewater treatment units Part 3: Aerated wastewater treatment systems.
AS 4020:2005 Australian Standard for Testing of products for use in contact with drinking water, including types of water other than drinking water.
ISO14001: 2004
The international Environmental Management Standard (EMS).
Biochemical oxygen demand (BOD)
the amount of dissolved oxygen consumed by microbiological action when a sample is incubated usually for five days at 20°C, expressed in milligrams per litre (mg/L).
Grey water
domestic grey water from hand basin, kitchen, bath, spa bath, shower, and laundry, but excluding toilet and urinal wastewater.
Blackwater
wastewater from toilets and urinals
Grey water diversion device
a device that collects and directs untreated grey water to a sub-
surface irrigation area or to the sewer. This system does not allow storage or treatment, apart from coarse screen filter, which may remove lint, hair and coarse particles.
Domestic Grey water Treatment
System (DGTS)
a system or device that collects, treats and disinfects grey water arising from an individual single domestic premises for reuse for toilet and urinal flushing or laundry use, and/or for use in surface and sub-surface irrigation in dedicated non-traffic able areas.
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Manufacturer
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means the person, company or firm, and any nominated representative of the company or firm submitting an application for a certificate of accreditation of a DGTS to a Municipal Authority or State Government. Under product certification the manufacturer shall have and must be able to demonstrate effective control over the making, testing, packaging, marking, delivery, installation and commissioning (where appropriate) of the DGTS.
Product Certification Program- a program that requires a product to undergo initial type testing and
assessment of the manufacturer’s quality system and its acceptance. This is
followed by surveillance, which takes into account the assessment of
the manufacturer’s quality system and the testing of samples from the
factory and/or market.
- under this program the manufacturer’s quality system shall cover distribution and installation of the product, whether this is undertaken by the manufacturer or under contract to a distributor or agent.
Suspended solids
solids retained after filtration either through a glass fibre filter paper followed by washing and drying at 105°C, or by centrifuging followed by washing and removal of the supernatant liquid expressed in milligrams per litre (mg/L).
Thermo tolerant coli forms
aerobic and facultative anaerobic, gram negative, non-spore, forming, rod shaped bacteria, distinguished from non-faecal coli form organisms by incubation at 44.5°C.
Total Kjeldahl Nitrogen (TKN)
a method for measurement of total nitrogen including organic nitrogen and ammonia based on wet oxidation expressed in milligrams per litre (mg/L). It is used in lieu of dissolved oxygen for intermittent process assessment.
ORP
Oxidation Reduction Potential (ORP, or Redox) is a measure of a water system’s capacity to either release or gain electrons in chemical reactions. The process of oxidation involves losing electrons while reduction involves gaining electrons. Conductivity
Conductivity is a measure of the ability of water to pass an electrical current and is affected by the presence of dissolved solids. As the level of Total Dissolved Solids (TDS) rises, the conductivity will also increase.
Turbidity
Turbidity is a measure of suspended particles in water and can range from large particles which settle out of solution rapidly (such as sand), to extremely fine sediment which may stay suspended in solution even after standing for hours.
Nitrates (NO3) Nitrates are inorganic chemicals dissolved in some water supplies as a result of feedlot and agricultural activities. Nitrate levels over 45 mg/L as actual NO3 (or 10 mg/L as Nitrogen, N) can be a serious health risk to infants and children.
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Introduction
This manual provides information about the procedures which you should follow in order to get the most benefit
from your H2O Pure Plus® investment. The manual explains the installation, operation, and maintenance of
all components of your H2O Pure Plus® system, including:
1. Site Requirements & Planning
2. Tools & Equipment
3. Installation (Plus Quick Guide & Procedures)
4. Power Supply
This documentation also explains troubleshooting procedures you can use to identify the causes of some
potential problems, and how to rectify them.
5. Owner Manual
6. Operation & Maintenance Manual
7. Troubleshooting
ATTENTION: “Attention” messages are printed in italic type, and are accompanied
by a square containing a raise hand. Attention messages are intended to alert you to
important information about the installation, operation, or maintenance of your H2O
Pure Plus® system.
FOR FURTHER INFORMATION: “For further information” messages are printed in
Times New Roman type, and point to other sources of information that may be useful in
deriving the most benefit from your H2O Pure Plus® system.
H2O Pure Plus®
H20 Pure Plus Pty Ltd
#2, 8 Riverland Drive Loganholme Qld Australia 4129
CUSTOMER SUPPORT CENTRE
Toll-free:
Voice: +61 7 3806 3087
Fax: +61 7 3806 1320
Email: [email protected]
Copyright © 2008 H2O Pure Plus Pty Ltd. All rights reserved. This document is for information purposes only. H2O Pure Plus makes no warranties,
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Non-chemical waste water treatment, re-use and monitoring systems
urban solutions
home and garden
industry and food processing
commercial buildings and
System Overview
cooling towers
rural industry and farming
boating and marine
resort and recreation
sustainable schools
Wastewater Treatment
& Recycling Systems
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System Overview
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The H2O Pure Plus® system works through the anaerobic (free of oxygen) breakdown of solids and impurities
within a sealed module (or modules), which contain a natural filtration media (not membrane). The system
includes a submersible electric pump, which is used to transfer purified water to storage tanks for later use
or for direct internal and external applications, such as irrigation. Also included is a proprietary real-time
Monitoring unit, which measures water quality and other performance indicators of the system on a continuous
basis. Some H2O Pure Plus® systems will also include a Zeta Rod™, an internationally patented ceramic
electrode, which exposes particles suspended in water to electrostatic charges to minimise the build-up of
fine deposits and bio-fouling. Please refer to separate Zeta Rod™ Installation, Operation and Maintenance
Manual.
Depending on the H2O Pure Plus® system ordered, your system may include some or all of the following:
System Modules & Components
System:
SAPS – AWT (Sealed Anaerobic Purification System – All Waste Treatment)
SAPS – GWT (Sealed Anaerobic Purification System – Grey Water Treatment)
− SAPS – BGSWT (Sealed Anaerobic Purification System – Black/Grey Split Waste Treatment)
−
−
Modules:
−
−
Monitoring:
−
−
SAPS – PTM (Primary Treatment Module)
SAPS – STM (Secondary Treatment Module)
SAPS – MON-C (Monitoring Unit - Commercial)
SAPS – MON-D (Monitoring Unit - Domestic)
Submersible Pump:
H2O Pure Plus® supplies Feka 600 and Nova 600 submersible pumps with each system. DAB PUMPS S.p.a of Italy manufactures the pumps. Manufacturers Technical and Installation data sheets and Warranty are provided with each H2O Pure Plus® installation.
Ultraviolet (UV)
H2O Pure Plus® supplies the Sterilight Ultraviolet Water Sterilizer UV S12Q-PA made by R-CAN
Environmental Inc of Ontario, Canada. The UV S12Q-PA disinfects up to 90 litres per minute and
achieves 99.9% destruction of any bacteria and viruses.
Zeta Rod™ (Optional)
The Zeta Rod™ is a patented ceramic electronic biofouling and deposit control system manufactured by Zeta Corporation of Tucson Arizona in the U.S.
ATTENTION: Your H2O Pure Plus® system is comprised of carefully selected components
that have been tested and proven reliable and compatible. Substitution or combination of
non H2O Pure Plus® supplied components may result in improper operation or system
failure, and may void your warranty. In case of doubt, contact H2O Pure Plus®.
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System Modules & Components
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System:
The H2O Pure Plus® system naturally treats both grey and black (from the toilet/sanitation closet) water
either contemporaneously or separately to the highest standards of purification available today. The system
does not use artificial membranes or chemicals, such as chlorine, and requires no mechanical assistance
or electrified blower for aeration of the wastewater. There is no requirement for monthly maintenance. In
some jurisdictions government regulation requires the application of UV (Ultra Violet) sterilisation as a final
fluid disinfectant prior to dispersal and use, though the system does not depend on UV for the high levels of
water quality and purification delivered.
The H2O Pure Plus® system usually comprises three separate models, which have been designed to suit
most, if not all, domestic and commercial applications. Each installation is subject to individual application
and fee and is subject to assessment and approval by the relevant approving authority. They are described
on the following pages.
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SAPS – AWT (Sealed Anaerobic Purification System – All Waste Treatment)
The SAPS – AWT naturally treats grey and/or grey and black water to “Advanced Secondary” standard at the
same time, i.e. all plumbing connections congregate at a single point, the Primary Treatment Module (the pod
on the left). The purified water is available for external use only, and is ideal for regions that are not connected
to the sewer.
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SAPS – GWT (Sealed Anaerobic Purification System – Grey Water Treatment)
UV Sterilizer
W
Water Storage Tank
g Unit
p
Monitoring
Outside Taps
p p Sprinklers
p
Popup
To Sewer
Primary
Grey Wastewater
Treatment
Module Secondary
Line
Treatment
Black Wastewater
Purified Water
Modules
Line
The SAPS - GWT naturally treats grey water (from kitchen, wash basins, laundry) to “Advanced Secondary”
standard for both internal (toilets and laundry) and external use (above and below surface watering, etc.).
The SAPS-GWT is ideal for inner urban applications where local authority regulation requires black water
(sewage) to be connected to municipal infrastructure.
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SAPS – BGSWT (Sealed Anaerobic Purification System – Black/Grey Split Wastewater Treatment)
Primary
Treatment
Module
Secondary
d
Treatment
Modules
The SAPS - BGSWT naturally treats both grey and black water separately, and delivers both as “Advanced
Secondary” standard water for separate internal (purified grey) and external (purified black) use. This split
system is ideal for regulatory environments, which do not yet allow the return of purified black water for
internal or external use.
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Heavy Use – Multiple Expansion
Primary
Treatment
Module
Secondary
Treatment
Modules
The modular design of the H2O Pure Plus® system allows limitless expansion for heavy load domestic and
commercial applications. A larger family may require a larger system; an extra Secondary Treatment Module
is easy to install. For community and commercial users the systems can keep on expanding to meet the most
arduous loads.
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Modules
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SAPS – PTM (Primary Treatment Module)
The SAPS-PTM is essentially a primary collection, separation and initial treatment chamber. This is where
the solids are separated from the liquid, as you would expect in a septic tank. But unlike a septic tank, which
is unsealed, anaerobic treatment begins to break down the particles naturally as they move to the secondary
treatment stages for further purification.
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SAPS – STM (Secondary Treatment Module)
The SAPS - STM modules or pods each contain natural media, which enhance the anaerobic water purification
processes. In essence these chambers are the heart of the H2O Pure Plus® system...natural biological
cleansing in sealed incubators delivering purified water to both internal and external outlets.
Capacities:
 Primary
 Pump
Treatment Module – 6,500 litres
Well – 1,100 litres
 Secondary
 Average
Treatment Modules – 8,500 litres each
Domestic Black & Grey Water Treatment Per Day – 50,000 litres
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Monitoring:
SAPS - MON-C (Monitoring Unit – Commercial)
Real Time. Any Time. Anywhere.
The H2O Pure Plus® Monitoring system is a continuous ‘real time’ multiple targeted water quality measurement
and reporting system for a large range of commercial, industrial, rural, community and environmental
applications. They are ideal for the monitoring of water quality in commercial cooling towers. The SAPS –
MON-C units offer robust Internet based acquisition and observation of data 24 hours a day seven days a
week. They are active devices, which carry a built-in TCP/IP web server with live web pages accessible by an
Internet browser and display current and historic readings and systems settings in a richly illustrated format.
SAPS - MON-D (Monitoring Unit - Domestic)
The SAPS - MON-D provides constant domestic surety for home-based installations by monitoring the four
main parameters for water quality: pH, Temperature, ORP and Conductivity. An in-dwelling receiver unit and
keyboard is mounted in an accessible location so it can be readily observed. The H2O Pure Plus® SAPS
- MON-D also measures the operation of the submersible pump with an audio and flashing red light alarm
activated given power failure or electrical failure.
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Fittings
Submersible Pump:
The submersible pump is located ion the pump well, which is situated in the Primary Treatment Module
(PTM). It is used to deliver purified water to holding tanks for later reuse or for direct internal and external
water use. The H2O Pure Plus® system requires no mechanical or electrical blowers to agitate water in the
natural water purification process.
See separate Installation Manual for DAB submersible pumps.
Ultraviolet (UV):
While not essential to the purity of water delivered by the H2O Pure Plus® systems many Local Authorities
require a final stage of disinfection before water is reused. See separate Specification Sheet for Sterilight
S12Q-PA ultraviolet steriliser. A UV steriliser is not required where water is for external use only.
STRICTLY
NO CHEMICALS!
H2O Pure Plus® does not
recommend the use of
chemicals, such as chlorine, in
any of the purification stages.
Zeta Rod™ (Optional):
The Zeta Rod™ is an electrode that controls
the build-up of deposits by exposing particles
suspended in water to high voltage electrostatic
charge. The Zeta Rod™ comes in varying sizes
for commercial, industrial and domestic water
quality applications.
See separate Zeta Rod™ Installation, Operation
and Maintenance Manual.
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Fittings & Connections:
Silicone Sealant: See Technical Data Sheet for Rhodia Australia Rhodorsil 5C L.M. Silicone sealant.
Tank Fittings:
Piping:
 Module
Interconnection: 100mm DWV poly pipe for both Inlet and Outlet (incl. from septic tank)
 Pump
Well: 25mm PVC pipe for pump line to Holding Tank or Pop-up Garden sprinklers (30m pipe &
three (3) pop-up sprinklers supplied with each installation)
Power Supplies:
Externally mounted covered twin power point.
Australia: 240v
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Installation
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This section explains preparations for installation, installation of the H2O Pure Plus® system and associated
fittings and fixtures recommended. Before proceeding with the installation of your H2O Pure Plus® system,
please familiarise yourself with the “System Modules & Components” section of this manual, and with the
WARNINGS and CAUTIONS contained therein.
ATTENTION: Your H2O Pure Plus® system is comprised of carefully selected components
that have been tested and proven reliable and compatible. Substitution or combination of
non H2O Pure Plus® supplied components may result in improper operation or system
failure, and may void your warranty. In case of doubt, contact H2O Pure Plus®.
Tools and Equipment:
(KV to provide list of tools required including PVC primer and cement, Teflon™ tape ...width, Crescent Wrench,
Medium Phillips-head screwdriver, Small adjustable (“crescent”) wrench or metric socket drivers, )
(Graphic representation of each)
Facilities Planning:
 State Authority Approval:
The H2O Pure Plus® system achieved “Advanced Secondary Quality Effluent” approval from the
Queensland Government’s Department of Infrastructure and Planning and its statutory authorities
Plumbers and Drainage Board and Building Codes Queensland in 2008. The approval is the highest
level of accreditation available in Australia and is based upon a stringent independent testing regime
over 26 weeks, which was undertaken through NATA registered laboratories, and meeting the
requirements of JAS-ANZ joint Accreditation System of Australia and New Zealand, and the Standards
Mark™ Quality Assurance program.
Each Australian State has different guidelines for the minimum requirements for the On-site treatment
of wastewater.
 Local Authority Approval:
Essentially, before local authorities can provide an “approval to operate” a manufactured Wastewater
Treatment System, it must be accredited by the State authorities. The manufacturer and or licensed
provider of any H2O Pure Plus® system will assist with the local authority approval process for any
On-site installation and “approval to operate”, which may include approval to construct and install,
maintenance and monitoring of individual units at specific sites.
It is usual that the manufacturer provide to each local authority the following information where it
is intended to install a Wastewater Treatment System in their locality, once state accreditation is
obtained:
 statement of warranty
 statement of service life
 quality assurance certification
 installation manual and service manuals
 household operators manual
 service report form
 engineering drawings in A3 format
 detailed specifications
 A4 site plans
 accreditation documentation from State authority
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All H2O Pure Plus® systems are subject to individual application and fee to the relevant approving Local
Authority prior to the start of installation works. H2O Pure Plus® is happy to assist with the provision of
documentation to streamline Local Authority approval processes at a nominal fee at time of commitment to
proceed.
Site Preparation:
An A4 plan of the site is required for all installations. An example of typical site plan follows:
(Graphic of typical site plan, i.e. in relation to dwelling)
A Licensed Plumber who has undertaken appropriate training and authorisation by H2O Pure Plus Pty Ltd
must carry out any installation. A licensed electrical contractor is required for the installation of electrically
driven components to a switchboard.
Earth works can be undertaken either by H2O Pure Plus® authorised contractors or by third party contractors
engaged by the homeowner or business proprietor. Where third party contractors are used H2O Pure Plus®
must approve excavation dimensions and integrity prior to application to Local Authority.
Because most H2O Pure Plus® systems are ‘buried’ below ground contractors must ensure proximate
availability of excavated materials for back filling around the sides and over the top of the modules.
The dimensions of excavations will vary slightly depending upon the system to be installed and whether an
existing installation such as Septic Tank or Grey water Collection Tank can enable a retrofit.
The dimensions of excavations, including retrofits, are as follows:
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SAPS – AWT (Sealed Anaerobic Purification System – All Wastewater Treatment)
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Excavation dimensions – Length 5.4m Width 3.6 Depth 2m
Retrofit, i.e. to existing Septic Tank
Excavation dimensions – Length 4m Width 3.6m Depth 2m
SAPS – GWT (Sealed Anaerobic Purification System – Grey Water Treatment)
Excavation dimensions – Length 5.4m Width 3.6 Depth 2m
Retrofit, i.e. to existing Grey water Collection Tank – Length 4m Width 3.6 Depth 2m
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SAPS – BGSWT (Sealed Anaerobic Purification System – Black/Grey Split Wastewater Treatment)
Primary
Treatment
Module
Secondary
d
Treatment
Modules
Excavation dimensions:
Black water system – Length 3.6m Width 3.6 Depth 2m
Grey water system – Length 5.4m Width 3.6 Depth 2m
Retrofit, i.e. to existing Septic Tank – Length 3m Width 4 Depth 2m
Pre-installation works to the floor of the excavated and shaped site require the even spread of bedding sand
or 5mm gravel to a depth of 100mm.
 On-site Assembly
(Difficult Access)
Prevailing site conditions determine system installation requirements, which will be carried out in
accordance with relevant Local Authority approval.
In each instance, installation will be carried out by a Licensed Plumber or certified installers approved
by H2O Pure Plus®.
The unique modular design of each of the H2O Pure Plus® systems also enable them to be fabricated
in-situ, thereby leaving even the most difficult to access sites with the least disturbance to surrounding
environmental amenity.
While excavation works are similar for most installations on-site assembly of the modular panels and
the addition of natural treatment media in each can incur extra installation time and cost.
 Prefabricated
(Easy Access)
Prefabricated systems are designed to be delivered to
site, unloaded by Franna Crane and lifted directly into the
appropriately pre-prepared excavation.ALicensed Plumber
authorised by H2O Pure Plus® must carry out the installation
A licensed electrician is required for any electrical wiring connecting
the submersible pump, UV steriliser and Zeta Rod™ to the main
switchboard. In most domestic installations a connection for the
submersible pump and UV steriliser to an externally mounted
weatherproof two-pin plug will be sufficient.
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SAPS – AWT (All Wastewater Treatment)
Retrofit – two modules are showing hook-up to Septic Tank
The SAPS-AWT is ideal for non-sewered areas. It naturally purifies both black and grey water simultaneously
to the highest standards of water quality available. The purified water can be delivered to a holding tank for
both internal (toilets, laundry) and external (garden) use.
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SAPS – GWT (Grey Water Treatment)
UV Sterilizer
W
Water Storage Tank
g Unit
p
Monitoring
Outside Taps
p p Sprinklers
p
Popup
To Sewer
Primary
Grey Wastewater
Treatment
Module Secondary
Line
Treatment
Black Wastewater
Purified Water
Modules
Line
The SAPS-GWT is ideal for inner urban applications where local authority regulation requires black water
(sewage) to stay connected directly to municipal infrastructure.
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SAPS – BGSWT (Black Grey Split Wastewater Treatment)
Primary
Treatment
Module
Secondary
d
Treatment
Modules
The SAPS – BGSWT maintains the separation of grey water and black water. After treatment grey water is
returned to a holding tank for reuse internally or can be directly applied to the garden. Treated black water is
diverted to sprinklers only.
This split system is ideal for regulatory environments, which do not yet allow the return of purified black water
for internal use.
System Connections
 UV
Disinfection
 Monitoring
 Commercial
 Domestic
 Zeta
Rod™
 Power
Supply & Connectivity
A dedicated single phase plus earth circuit, protected by a 16 amp MINIMUM circuit breaker of 8Ka
type suitable for motor start, such as Weber/Martec AS168 type, Quicklag, Terasaki Safe “T” or Clipsal
“U” type. Minimum cable size 2.5mm, Connected to and run from an EXTERNAL building switchboard (to
allow for maintenance when the house is unattended), to a terminal box. Alarm wiring run can be two-core
switch wire.
Circuits should be labelled - H2O Pure Plus® System The above circuits must be connected to the terminals as labelled.
Note: Electrical work must be carried out in accordance with A.S/N.Z. 3000 and Supply
Authority Rules. A “Notification of electrical work” certificate must be lodged with the Supply
Authority for your wiring. Continuous running current is 0.6amp with maximum intermittent
current up to 3.1 amps (dependant on submersible pump size).
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urban solutions
home and garden
industry and food processing
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Owner Manual
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You have purchased one of the finest wastewater purification systems in the world today. It has been developed
over more than a quarter of a century and has undergone one of the most stringent water quality testing and
quality assurance regimes ever.
The H2O Pure Plus® system purifies both black and grey water naturally in a sealed anaerobic environment.
The treatment process requires no chemicals, uses no membranes and needs no mechanical assistance. As
a result the need for ongoing and regular maintenance is kept to a minimum, i.e. there is no need for costly
three or four monthly technical support visits.
Black and grey wastewater purified by H2O Pure Plus® exceeds quality standards of all state and local
authorities in Australia. After a rigorous testing regime over 26 weeks, the H2O Pure Plus® system has set
new water quality standards and now exceeds the highest level of water quality standards in Australia, having
been approved for Advanced Secondary Standard A+ with the Grey wastewater and at High Secondary
Standard A with the Black wastewater. The system meets the requirements of “The Queensland Plumbing
and Wastewater Code”.
While not essential to the purification process, UV disinfection is supplied to meet regulatory requirements
for internal wastewater use. As well as external reuse, purified H2O Pure Plus® water can be reused inside
the home or business, without endangering personal or community health. H2O Pure Plus® purified water
poses no threat to the environment.
Accompanying the H2O Pure Plus® system are three sophisticated devices that assist in sustaining long
term water quality and enable you to constantly monitor that quality.
Zeta Rod™ (Optional)
The first is the Zeta Rod™, a robust and sophisticated ceramic
electrode which delivers a safe electrostatic charge to minimise
scaling, corrosion and biofouling. The Zeta Rod™ helps to keep
storage tanks and water delivery pipes clean, stopping the buildup of biofilm, which provides both habitat and food supply for a
range of bacteria including Legionella. In commercial cooling
towers the Zeta Rod™ eliminates the requirement for chemical pH
control, corrosion inhibitors, and biocides, maintains heat transfer
efficiency, and reduces water and sewer costs.
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UV Disinfection (Internal Reuse)
H2O Pure Plus® supplies the Sterilight Ultraviolet Water
Steriliser UV S12Q-PA made by R-CAN Environmental
Inc of Ontario Canada. The UV S12Q-PA disinfects up to
90 litres per minute and achieves 99.9% destruction of
any bacteria and viruses.
H2O Pure Plus® Monitor
The third is the H2O Pure Plus® Monitor. There are two versions – Commercial and Domestic.
Both provide the measuring and monitoring of water quality 24 hours per day seven days a week and deliver
to you in ‘real time’ an accurate assessment of water quality within the H2O Pure Plus® system. And if
anything goes wrong, an alarm ensures you are the first to know.
Monitoring systems – Commercial, Domestic in-house module)
H2O Pure Plus® - What you need to know.
What you can use.
Types of wastes that the system can effectively treat as follows:
 all
domestic liquid waste from toilet/hand basin/showers, laundry, kitchen including incidental
food scraps, dishwashing and washing up soaps (preferably low phosphorous and biodegradable
detergents) and cooking oils and fats.
What NOT to use.
Types of substances that should not be discharged into the system:
 Car fuels, Motor oils & greases,
 Toxic chemicals, such as Round – up/ weed killers/ pesticides,
 Paint thinners,
 Sanitary items such as nappy liners, disposable nappies, tampons,
 Newspapers
 Plastics, such as condoms
pads,
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General Information
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1. All installations of the H2O Pure Plus® systems are subject to individual application and fee to the
relevant approving local authority. Essentially this is an assessment of prevailing site conditions to
determine the system installation requirements and an ‘approval to operate’.
2. A Licensed Plumber who has undertaken appropriate training and authorisation by H2O Pure Plus ®
must carry out installation.
3. The purification modules are sealed and require no ongoing maintenance. Extended periods of
non-use, such as holidays, have no impact on the anaerobic purification process. Modules must
not be uncovered or unsealed without written authorisation by H2O Pure Plus®. Any works on the
modules must be undertaken by a Licensed Plumber or contractor authorised by H2O Pure Plus®.
Unauthorised intervention will void the H2O Pure Plus® and perhaps other Warranties.
4. When the H2O Pure Plus® system is not in use it condensates its own fluid and continues the
purification process. That means you can take holidays and not have to worry.
5. Sludge does build up in the Primary Treatment Module (PTM) and should be pumped out and disposed
of once every 5 years by an EPA licensed operator or a Local council facility and disposed of in
approved disposal site.
6. The UV Disinfection unit and manual Monitoring unit must be installed and maintained in accordance
with the instructions of the manufacturers.
7. By local authority regulation, each installation must be serviced once every 12 months by an
authorised agent of the manufacturers. H2O Pure Plus® will notify property owner/tenant of due date
and complete an official Service Report, which must be provided to the local authority.
8. Service Report will include:
 Check and test well pump.
 Check for Odour.
 Check Sludge thickness in Primary Separator tank.
 Check operation of Monitoring System and service if necessary.
 Check readings of Monitoring system: PH, ORP, Conductivity, Turbidity.
 Report on weather conditions and wastewater temperature.
 Clean Monitoring system probes in well.
 Check and test alarm system.
 Check, clean or change UV lamp globe.
 Check surface pop-up irrigation sprinklers.
Constant Water Quality Monitoring
1. Each H2O Pure Plus® system is installed with a manual Monitoring unit inside the customers home to
enable to easily access water quality data. The monitoring unit eliminates the need for the collection
of effluent samples every few months.
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2. The Monitoring system Key Board will provide you with readings of recommended guidelines:
 PH: 6.5 to 9.5,
 Temp: the temperature of the
 ORP: 450 to 650,
 Conductivity: 1000 to 2000.
 Turbidity: 0 to 5.
well water,
3. If red indicating light on the Monitoring unit starts to flash, this means no power to submersible pump
or submersible pump has burnt out. Call H2O Pure Plus® for authorised installer to arrange call out.
4. If a problem arises or a service is required contact: H2O Pure Plus® Pty Ltd Service Centre on,
Ph: (07) 3806 3087
Fax: (07) 3806 1320
Email: [email protected]
Website www.h2opureplus.com
and quote the Serial No: ……………….,
Model No: ……………….,
Date of Installation: ……………….,
Downloading of documents is available on www.h2opureplus.com
_____Label: Manufacturing By:
H2O Pure Plus Pty Ltd
#2, 8 Riverland Drive Loganholme Qld Australia 4129
Ph: (07) 3806 3087, Fax: (07) 3806 1320.
www.h2opureplus.com
Model No: ……………….,
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Operation & Maintenance
Introduction
The H2O Pure Plus® wastewater purification system has been designed to minimise expensive
maintenance. In many ways, it is a “get and forget” system; it has no filtration membranes that clog up
and need constant cleaning or replacing, no mechanical agitators that often break down, and no electrical
blowers that often burn out and are expensive to run. There is also no need for the relentless use of toxic
chemicals such as chlorine to maintain a semblance of water quality control.
Because the purification modules of the H2O Pure Plus® system are sealed and usually placed
underground and covered by topsoil or concrete, such as a driveway, unauthorised access to the units is
not only difficult but will void the Warranty.
Local Authority regulation requires an annual maintenance service and service report to ensure the integrity
of water quality, and each of the supplementary components – the Zeta Rod™, the UV Steriliser, the
submersible pump and the Monitoring unit – require annual maintenance checks and reports.
Maintenance Timetable:
When
What
Every 12 months Service Call & Service Report
(see details below)
Every 5 years
Remove Solids from Primary
Treatment Module
H2O Pure Plus®
Who
EPA Licensed operator or Local
Authority to approved disposal site
Annual Maintenance:
The servicing report will contain:
 Check and test well pump.
 Check for Odour.
 Check Sludge thickness in Primary Separator tank.
 Check operation of Monitoring System and service if necessary.
 Check readings of Monitoring system: PH, ORP, Conductivity, Turbidity.
 Report on weather conditions and wastewater temperature.
 Clean Monitoring system probes in well.
 Check and test alarm system.
 Check, clean or change UV lamp globe.
 Check surface pop-up irrigation sprinklers.
Annual Service Report:
 To be signed by H2O Pure Plus® authorised technician and by owner/tenant
 H2O Pure Plus ® will submit the Original to the Local Authority.
 A copy will be provided to the owner/tenant.
 A second copy will be retained by H2O Pure Plus®
System Pump-out (5 Yearly)
H2O Pure Plus® will advise the owner/tenant when the time has come (every five years) to have the
Primary Treatment Module (PTM) pumped out by a licensed waste disposal operator. The build-up of solids
into a thick layer of sludge occurs naturally, as with a septic tank. The owner/tenant is responsible for both
the arranging of the pump-out and for the cost. Failure to do so may have an impact on water quality, the
integrity of the operation of the system, and may void the system’s Warranty and that of component parts.
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Let us help you
If a problem arises or a service is required contact:
H2O Pure Plus® Pty Ltd Service Centre
Ph: (07) 3806 3087 Fax: (07) 3806 1320 Email: [email protected]
Alternatively you can make contact online:
H2O Pure Plus® Pty Ltd
Website www.h2opureplus.com
and quote the Serial No: ……………….,
Model No: ……………….,
Date of Installation: ……………….,
Operation and Maintenance Manuals and a range of other technical documentation are also available for
perusal and download.
_____Label: Manufacturing By:
H2O Pure Plus Pty Ltd
#2, 8 Riverland Drive Loganholme Qld Australia 4129
Ph: (07) 3806 3087, Fax: (07) 3806 1320.
www.h2opureplus.com
Model No: ……………….,
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Troubleshooting
The H2O Pure Plus® systems are designed for decades of trouble free water purification. Because the
Secondary Treatment Modules (STM), which contain the natural purification media, are sealed and in most
cases buried underground they should never have to be unsealed and disturbed.
The Primary Treatment Module (PTM) has two 100mm I.O. (Inspection Openings) at surface for easy
internal inspection and simple maintenance, such as blockage to the wastewater line. There is also a
600mm Service Opening over the pump well and wastewater inlet area of the PTM.
The H2O Pure Plus® Warranty would be automatically void if the integrity of the system is compromised in
any way through interference and possible damage by unauthorised entry to the system.
Normal usage of added-on component parts, such as Submersible Pump, UV Steriliser, Zeta Rod™ and
Monitoring units will incur normal wear and tear and may need maintenance to prolong their working
life. H2O Pure Plus® have chosen the highest quality assured third party equipment available to ensure
minimum disruption to the overall operational consistency of the system.
While referring to Warranty conditions on third party components H2O Pure Plus® should always be the
first port of call if maintenance and/or break-down issue arise.
Troubleshooting
Problem
Blockages
Source
Primary Treatment Module
(PTM) - Build-up of toilet
paper, sanitation items
Main Wastewater Lines
from house to Primary
Treatment Module
Retrofit – Septic Tank
Water Delivery Failure
Solution
Plumber to inspect through surface I.O. and to
unblock with eel rod or water pressure hose
Plumber to inspect through surface I.O. and to
unblock with eel rod or water pressure hose
Plumber to inspect through surface I.O. And to
unblock with eel rod or water pressure hose.
Check internal Monitor for fault diagnostic
readings. Check irrigation switch.
1. Power Failure
1. Restore power
2. Faulty Submersible Pump 2. Contact H2O Pure Plus® Maintenance
3. If Solar – faulty batteries 3. Contact H2O Pure Plus® Maintenance or
solar supplier.
Power Failure
Flashing Red Indicator Light Check Circuit Breaker, Fuses at Power Board –
on internal Monitoring unit. reset or replace.
Monitoring Contact H2O Pure Plus® Maintenance or
authorised installing plumber
Readings Failure
1. Power Failure
2. Faulty 9v battery
3. Faded Readings.
4. Fault Readings
1. Check Circuit Breaker, Fuses at Power Board
2. Check/change 9v battery
3. Check Circuit Breaker, Fuses at Power Board
4. Faulty or unclean probes – Contact H2O
Pure Plus® Maintenance or authorised installing
plumber.
Copyright © 2008 H2O Pure Plus Pty Ltd. All rights reserved. This document is for information purposes only. H2O Pure Plus makes no warranties,
expressed or implied, in this document. Content is subject to change without notice. .
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