TAP THE POWER OF PRIMERICA TECHNOLOGY PRI ME RI CA CONVE NTI ON 2015 Primerica Now Introducing the NEW DASHBOARD Just the Right Info at Just the Right Time! It’s time to accelerate your success with the next generation of mobile tools! NEW TOOLS • • • • • Real-Time Production Leaderboard Updated Contact Manager Streamlined Mobile FNA Team Stream Chat Tool Client Relationship Manager ALL-NEW NOTIFICATIONS ALERT YOU TO WHAT’S IMPORTANT! GET ALL THE DETAILS in the Technology Workshops: Thursday & Friday, 9 a.m. to 12 noon For internal use only. Not to be used with, or distributed to, the public. 1 JOIN THE MOBILE REVOLUTION! THE POWER OF PRIMERICA TECHNOLOGY Throughout our history, Primerica has pursued cutting edge technology to support our field sales force as they help Main Street families achieve financial security. And now – we’re delivering the next generation of mobile business management tools with the New Primerica App! The New Primerica App forms the foundation for a unified, crossplatform experience that allows you to build your business where you want, when you want & how you want from the device of your choice – smartphone, tablet or on the web! We’re focused on: • Transforming Primerica technology to be fully mobile friendly • Designing apps that are easy to access and usable on any mobile device • Allowing you to work both online and offline while syncing your data across all devices • Providing searchable content so you can find what you need – fast! Available with your Full Service Primerica Online (POL) subscription, the New Primerica App is an integral part of your success as you build your Primerica business. YOU NEED POL TO SUCCEED! Go to www.primericaonline.com today! THE NUMBERS SPEAK FOR THEMSELVES… NEW REPS USING POL FOR AT LEAST TWO MONTHS ARE: • 2x more likely to attend & complete pre-licensing class • 3x more likely to get licensed • 4x more likely to make a sale Over 90% of all submitted business comes from POL subscribers! Register for POL, download the New Primerica App and check out the power of Primerica Technology for yourself. 2 For internal use only. Not to be used with, or distributed to, the public. W HAT’S IN S I DE TH E N EW P RI MERI CA A P P Introducing the New Primerica App!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Download the New Primerica App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 HOME Latest Company News!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Training & Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Media Vault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 PRIMERICA NOW Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 90-Day Activity Tracking card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Engage for 90 Competition card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fast Start Bonus card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Personal Best card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 90 Day Recruit Tracker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Team Track. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Transaction Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 REWARDS & RECOGNITION Engage for 90 Leaderboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Production Leaderboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 TOOLS Mobile FNA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Quick Quote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Financial Calculators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Contact Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Base Shop Team Stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 F N A ADVA NC ED RET I R EMEN T MO D UL E Preparing for Retirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CLI E N T R E L AT I O NSHI P MA N AGER The Benefits of Caring for Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Find Person & Quick Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Client Profile View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Investment & Savings Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 TH E P OW E R O F P RI MERI CA O N L IN E TurboApps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 My POL - Dashboard & All Apps Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Morningstar Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Virtual Base Shop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 PFN TV – Primerica’s Own TV Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Primerica Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Your Primerica Business Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Product Discounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Wireless Discounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Join Me Online Meeting Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Deductr PRO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 N E E D S U PP O RT ? All-New RVP Premier Support Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Tech Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Field Technology Page Resource Centers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Provide Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 For internal use only. Not to be used with, or distributed to, the public. 3 THE NEW P R IME RI CA A PP INTRODUCING THE NEW PRIMERICA APP! The New Primerica App provides the foundation for our cross-platform mobile strategy. Check out these awesome mobile tools that help you build an incredible Primerica business! HOME Catch Up on the Latest Company News! From the New Primerica App Home screen, you can stay up-to-date on all the latest company news, incentives and success stories. You can even submit your own success story from the bottom of the Home page. Training & Development Watch videos for motivation, product knowledge, self-help improvement, sales skills, and mastering the business. Spanish language resources are included, too. Media Vault Browse a library packed with company-approved presentations, brochures, videos and audios guaranteed to help you build every part of your business from your first Opp Night and beyond. Categories of information are: • Business Essentials • Presentations • Video • PFN-TV • Event Speeches 4 For internal use only. Not to be used with, or distributed to, the public. COMPANY NEWS & EVENTS TRAINING & DEVELOPMENT MEDIA VAULT DOWNLOAD THE NEW PRIMERICA APP FOR SMARTPHONE AND TABLETS ANDROID 4.0+ USERS Go to the Google Play Store, search for Primerica App, select Install. APPLE iOS 7+ USERS Log into Mobile POL and tap Primerica App in the menu. Tap Download. Check the iOS App Store soon for availability! Apple Users: To receive notifications, Allow notifications and access to your location when prompted. DON’T HAVE AN iOS OR ANDROID MOBILE DEVICE? Access it on the web from your laptop or computer. Log in to POL and click primerica app (web version) at the top of the screen. To access the New Primerica App, you must be a full-service POL subscriber! For internal use only. Not to be used with, or distributed to, the public. 5 THE NEW PRIMERICA APP PRIM E R I CA NOW DAS H BOA R D JUST THE RIGHT INFO @ JUST THE RIGHT TIME! PRIMERICA NOW Primerica Now is your next generation business and team tracking system! • Just the right info is automatically delivered at just the right time – No searching needed! • Information is personalized based on your title, location, team, clients – your business! • View details for all aspects of your business: Life, Recruits, Investment & Savings, Team, Recognition and Clients! • Phase one of this multi-step effort is available now and provides tools to help New Reps succeed in their first 90 days. In addition, Primerica Now is supported by real-time device Notifications (like upcoming appointments) that tell you what you need to know and what needs your attention. See page 23 for more info on the Notification system. “Helping New Reps Succeed in their First 90 Days.” DASHBOARD - FOR NEW REPS The Dashboard provides a set of easy-to-read cards focused on getting New Reps field trained, life licensed and competing for rewards and recognition. As New Reps work toward their life license, go on field training observations and build a team, these activities earn points and virtual badges. They can track their achievements and progress on the Primerica Now Dashboard. “What I like about the Dashboard is having everything at the touch of your fingertips. It’s so much easier and faster to have it all in one place. This is huge! Just log in to the app and you can see the actions you need to take, in real time. It’s a great way to check your contest standings. At meetings you can just pull up the app and show everyone. You don’t need to print anything out.” — NSD Glen and Xiomara Li • Staten Island, NY 6 For internal use only. Not to be used with, or distributed to, the public. “All Your Activity — At a Glance.” 90-DAY ACTIVITY TRACKING CARD FOR NEW REPS New Reps can view all completed activity at a glance for SuccessRIGHTNow life licensing, the Fast Start Bonus and the Engage for 90 competition. Tap the info icon for more detailed information. Tap the number of days left to see the expiration date. You’ll see a row every time you complete a milestone or an activity that impacts progress towards SuccessRIGHTNow life licensing, the Fast Start Bonus or the Engage for 90 Competition. “Are You On Track for an iPad Mini?” ENGAGE FOR 90 COMPETITION CARD FOR NEW REPS E90 LEADERBOARD CONTACT MANAGER New Reps can track their rank as they compete with other New Reps who started the same week. They can maximize their score by using Contact Manager to qualify contacts, set appointments and complete FNAs. See page 20 for more info on Contact Manager. For internal use only. Not to be used with, or distributed to, the public. 7 THE NEW PRIMERICA APP PRIM E R I CA NOW DAS H BOA R D “Will You Earn Your $300 Fast Start Bonus?” FAST START BONUS CARD FOR NEW REPS New Reps can track Recruits, Life field training observations and Life Licensing checkpoints as they strive to earn the $300 Fast Start Bonus. Tap the Recruit or Life FTOs/Apps links to see detailed activity. See page 12 for more info on the Transaction Details report. Tap the link to show/hide your class schedule. Tap a class session to view more details. COMING SOON… SuccessRIGHTNow License Tracking card 8 For internal use only. Not to be used with, or distributed to, the public. “Know Where You Stand – And Beat Your Personal Best!” PERSONAL BEST CARD FOR ALL REPS The Personal Best card compares current month’s production against your all-time personal best and notifies you when you set a new production record. Use filter icon to change your view COMING SOON… • Trend comparisons to the same time period last year • Set and compare personal goals for your business MORE PRIMERICA NOW CARDS IN THE WORKS... Fight Club Compete head-to-head with your peers across the company. My Leaderboard Standings See where you stand on leaders bulletins. Contest Standings See where you stand in the current contest. And Other Cards Like These… • Bonus Qualifications • Equity Opportunities • On Track for Promotions • Recognition • Business Tracking • Client Relationship Management For internal use only. Not to be used with, or distributed to, the public. 9 THE NEW PRIMERICA APP PRIM E R I CA NOW R E PO RTS ON-DEMAND MOBILE REPORTS! The Primerica Now Reports tab provides mobile-friendly access to key business tracking reports. “Track New Reps in their First 90 Days.” 90-DAY RECRUIT TRACKER FOR RVPS & FIELD TRAINERS View details on all New Rep activity. 1. Number of Days In 2. Latest license achievement 1 2 3 3. Current field training activity 4. Banked/earned Fast Start Bonus 5. Engage for 90 Competition Rank Grouped by Field Trainer so RVPs can see Field Trainer totals. Tap a recruit’s name to see their personal Dashboard cards. 10 For internal use only. Not to be used with, or distributed to, the public. 4 5 “First Time Ever! Real-Time Base Shop Rankings” TEAM TRACK FOR ALL REPS The Team Track report lists your Base Shop team ranked by the specific category you choose – Life Premium, Recruits or Cash. Real-time data means you can check throughout the day for your most up-to-date status as business comes in!!! Use filter icon to change your view COMING SOON… • More lines of business • Comparison to your Personal Best & Goals you set For internal use only. Not to be used with, or distributed to, the public. 11 THE NEW PRIMERICA APP PRIM E R I CA NOW R E PO RTS “Real-Time View of Submitted Business Transactions!” TRANSACTION DETAILS FOR ALL REPS The Transaction Details report lists all activity for Life Premium, Recruits and Cash. Real-time data means you can check throughout the day for your most up-to-date status as business comes in! Tap the Filter icon to change your view. 12 For internal use only. Not to be used with, or distributed to, the public. TRANSACTION DETAILS – RECRUITS TRANSACTION DETAILS - CASH For internal use only. Not to be used with, or distributed to, the public. 13 THE NEW PRIMERICA APP REWA R DS A ND R ECO G N I T I O N CHECK OUT THE NEXT-GENERATION COMP SCOREBOARD! Under the Rewards & Recognition section, Reps can access the next generation of Comp Scoreboard tools starting with the Engage for 90 Leaderboard and REAL-TIME Production Leaderboard! ENGAGE FOR 90 LEADERBOARD The Engage for 90 Leaderboard shows the standings of all New Reps as they complete key field training and licensing activities during their first 90 days. 1. Tap a Name for quick access to call, text or email. 2. Tap a score to view all activity details, achievements and checkpoints of any New Rep. 3. Tap the Filter icon to change your view. Use the Search icon to quickly find a Rep in the list. 4. Recognition Certificates are pre-printed with Primerica CEO Glenn Williams’ signature! E90 RVP VIEW RVPs land on the Base Shop tab by default. Tap the Filter icon to switch views for New Recruits, Field Trainers and the Million $ Hierarchy. Tap an Achievement or Score to view all activity details. 1 1. NEW RECRUITS Track New Reps and recognize them at weekly meetings. 2. FIELD TRAINERS Challenge Field Trainers to compete against each other. 3. MILLION $ HIERARCHY View where your M$H ranks with all others. 14 For internal use only. Not to be used with, or distributed to, the public. 2 3 ENGAGE FOR 90 LEADERBOARD WITH NEW REP ACTIVITY DETAILS 3 1 2 4 “Our team attracts a lot of young people. They come in and go really fast with the business. They don’t mind setting 20 appointments a week. But you must be able to engage them right away or they lose interest. When we show them how to set appointments or check their Leaderboard standing on their phones, they love it. Engage for 90 puts them on the path to get going with the right activities. And as an RVP, I love the recognition reports all in one place on the Leaderboard. I use them for recognition all the time.” — NSD Mark & Nuvia Hansotia Phoenix, AZ E90 FIELD TRAINER VIEW See where you stand with other Field Trainers on the Base Shop tab. Tap a Rep’s Score to see activity details. For internal use only. Not to be used with, or distributed to, the public. 15 THE NEW PRIMERICA APP REWA R DS A ND R ECO G N I T I O N “First Time Ever! Real-Time Production Leaderboard” PRODUCTION LEADERBOARD You’ll see the Production Leaderboard updated in REAL-TIME immediately as Life Apps and IBAs come in. AWESOME NEW FEATURES! • Real-time data is based on submitted business. When you receive your Biz Blast email, you have potentially moved up on the leaderboard right then! • Track current month until month-end close-out is completed. • Use the Filters to view next month’s production numbers during close-out period. • Final numbers will still be updated as business is processed. Filter the view to display JUST your Team’s rankings. Check throughout the day for your most up-to-date status! The maple leaf indicates Canadian Reps. 16 For internal use only. Not to be used with, or distributed to, the public. CHALLENGE SCORE VIEW Your Challenge Score is used to determine your rank in the new Fight Club head-to-head competition. CHALLENGE SCORE = LIFE PREMIUM + (RECRUITS X 1000) For internal use only. Not to be used with, or distributed to, the public. 17 THE NEW PRIMERICA APP MOB ILE F NA • Q UI CK Q UOT E • CA LCUL ATO R S PRESENT YOUR CLIENT’S FIN & INCOME PROTECTION NUMBER IN UNDER 5 MINUTES! MOBILE FNA Our flagship tool – the Financial Needs Analysis – has been transformed! The Mobile FNA is streamlined to include the two most important numbers – your client’s Financial Independence Number (FIN) and Income Protection Number. Create a custom analysis on demand with simplified data entry and easy-to-read charts that clearly present your clients’ financial picture! 1. Print or email directly to your clients with the pages you want to include and in what order. 2. Tap premium to change products or create a custom quote. 3. Start TurboApps Life and IBA apps with auto-populated client data (on web and tablets; internet connection required) Presentation format lets you share with clients as you create their proposal. 1 2 3 COMING SOON… • Start TurboApps Securities apps auto-populated with client data. • Capture the client’s Monthly Commitment amount to help implement their proposed program. 18 For internal use only. Not to be used with, or distributed to, the public. “Generate a Custom Quote in Under a Minute” QUICK QUOTE Includes the Premium Table for comparing up to 25 quotes in one view. The Premium Table is the perfect lead-in to upsell. From the menu, print or email directly to clients. And view the commission chart to see what you’ll get paid. Includes Support for New Life Products – US & Canada Now available in Mobile FNA and Quick Quote for approved states/provinces. See POL for details and approved states. “Calculate Hypothetical Savings & Loans Values” “I like the new Mobile FNA! It is simple to use and condenses timeframes. It’s faster and easier to process for both clients and reps.” FINANCIAL CALCULATORS Print or email the results for BOTH – all from your mobile device! — SNSD Mario & Franny Arrizon Riverside, CA Choose the value you want to calculate. “We have TOTALLY switched over to the mobile FNA. Our millennials love it on the new app. It’s quick, it’s empowering. It makes them look good because they can generate a Financial Independence Number within minutes. And that’s the number everybody wants to know.” View details year-by-year or month-by-month. — SNSD Lawrence & Connie Walker Los Angeles, CA For internal use only. Not to be used with, or distributed to, the public. 19 THE NEW PRIMERICA APP CONTACT MA NAG E R MANAGE CONTACTS, TEAM, APPOINTMENTS & FOLLOW UPS IN ONE CONVENIENT LOCATION! CONTACT MANAGER An updated Contact Manager, with improved design and more robust functionality, helps you upload and qualify contacts to create a personal warm market list in minutes! 1. The Search feature lets you search the list you are currently on. 2. In the menu, tap Import Contacts or choose the Getting Started Tutorial to be guided through… 1 2 3 3. Convenient mobile features let you tap any name to: Make a phone call 4 Send a text Send an email View address and get GPS driving directions View the contact profile for more info 4. Tap the Activity tab to access any Mobile FNA or Quick Quote. Continue scrolling down to see appointments, follow ups and notes. 20 For internal use only. Not to be used with, or distributed to, the public. “All Reps Can View Their Team” All Reps can view their Team List. RVPs/Field Trainers can view Trainees and Trainers lists, and they can access a trainee’s contacts to help assist in field training activities. Tap a team name to view the Rep Profile with a new Base Production Summary section including a Team Captain status. “Track All Appointments and Follow Ups at a Glance” A new global list shows ALL appointments and follow ups. Tap an appointment in the list to see all the details. Notifications are automatically sent to your device to remind you of upcoming appointments and follow ups. For internal use only. Not to be used with, or distributed to, the public. 21 THE NEW PRIMERICA APP TE A M ST R E AM COMING SOON! BASE SHOP TEAM STREAM! “Real-Time Chat with the Entire Base Shop!” It’s time to stop shopping for the latest chat app with limited features and group size. You can experience the power of unlimited, real-time team communication through your Full Service POL subscription and the New Primerica App! Use Team Stream to organize events, coordinate activities, recognize achievements, and promote competition. With Team Stream, the RVP’s Base Shop group is automatically created and maintained with NO LIMITATIONS on group size! New Reps are added to the group when they download the New Primerica App – and a new post welcomes them to the team! Post Messages – Inspirational quotes, team challenges, month-end motivation… there are lots of reasons to talk about your Primerica business with the team! Share photos – Pics can say more than words! Snap a pic on the go or share old ones of great team moments. Share videos – Share team events as they happen. Take a new video right from the app or upload an old one. Share Audio – Let the team hear your voice! Share your thoughts through the device record feature. “The Team Stream feature is powerful. It gives us a tool on POL that’s just for communication. For new recruits coming in, it’s important for them to feel like they are part of something. When they complete their first KT or bring in their first recruit, the whole team is behind them, cheering them. Same thing goes for people who’ve been in the business for a while. It’s a way to recognize performance and drive competition in real time, outside of meetings, which is fantastic. I believe Team Stream will change a lot of teams for the better.” — NSD Jeff & Kelcey Fieldstad Las Vegas, NV 22 Like messages – Sometimes a message doesn’t need a typed text response. Tap Like to show you care. Gallery view – Easily explore all pics shared with the team in one convenient location. Quick Contact info – Tap a Rep’s name to instantly call, text or email. IN THE WORKS... • Send private direct messages. • Receive notifications on activity, likes and mentions. • Search all messages for key words or a topic you remember. • Create your own custom groups for segments of the team (top producers, New Reps, etc.). • RVPs will be able to set preferences for real-time automated recognition messages (new IBAs, sales, promotions, leaderboard movement, etc.). For internal use only. Not to be used with, or distributed to, the public. THE NEW PRIMERICA APP NOT IF I CAT I O NS NOTIFICATIONS “Notifications Alert You to What’s Important!” • Real-time notifications are sent to your device telling you exactly what needs your attention. • Includes built-in action steps that take you directly where you need to go – no digging needed! • If you miss a real-time notification, you can always view them in the Notifications Inbox. AVAILABLE NOW! • Upcoming appointments, follow ups with links to appointment details and driving directions • New business submissions (Life and IBA) COMING SOON… • Take action on Apps needing approval. • Be notified of key business activities as they occur, like EOT renewals, PAC changes, license renewals, etc. • Know where you stand in the latest contest and access the leaderboard. Apple Users: To receive notifications, allow notifications and access to your location when prompted at initial login. In the Works: Set preferences for the notifications you want to see. Notifications are accessed from the bell icon at top of the screen. For internal use only. Not to be used with, or distributed to, the public. 23 FNA A DVANC E D R E T I RE M E N T M O D UL E HELP YOUR CLIENTS EVALUATE THEIR RETIREMENT OPTIONS COMING SOON! WEB FNA ADVANCED RETIREMENT MODULE PREPARING FOR RETIREMENT Preparing for retirement is no longer as simple as looking at the calendar and picking a date in the future. Your clients face new challenges and opportunities in making their decision. Their financial situation, job prospects, lifestyle preferences and future expenses are important factors to consider. That’s where the web FNA’s Advanced Retirement Module can help. Designed exclusively for securities licensed Reps, this new FNA retirement planning tool indicates where your clients stand financially and gauges the likelihood of meeting their retirement needs. FEATURES • Available in the web FNA for easy access and integration with clients overall financial program. • Supports clients who are currently in retirement in addition to clients who are saving for or nearing retirement. • Integrated PFSI Investment Profile Questionnaire and Model Portfolios. • Uses a Monte Carlo simulation to estimate the probability of the clients’ plan being successful and their portfolio lasting for the duration of their retirement. • Allows you to enter special retirement expenses like travel, gifts, health and dependent care expenses, additional income sources (like part-time work or rental property), and proceeds from the sale of specific assets. Each expense or income item can be set as one-time or recurring with custom start and stop dates. 24 For internal use only. Not to be used with, or distributed to, the public. WHAT IS MONTE CARLO SIMULATION? Monte Carlo simulation gives you a more realistic assessment of how the future may unfold by looking at a wide variety of potential market scenarios that take fluctuating market returns into account. Instead of basing calculations on just one average rate of return, the Advanced Retirement Planner generates hundreds of simulations of what hypothetically may happen to the client’s assets during their retirement. Each simulation includes up and down markets of various lengths, intensities and combinations. 1 Calculates retirement strategies for overcoming potential shortfalls including saving more, reducing retirement spending, delaying retirement and/or adjusting asset allocation 2 3 New FNA print pages provide a streamlined visual depiction of your client’s retirement analysis: 1. Shows how the client’s investment allocations change over time. 2. Shows your clients the most tax-efficient way to withdrawal savings from their accounts, including Required Minimum Distributions. 4 3. Social Security Optimizer identifies the optimal age and filing method to maximize your client’s overall cumulative Social Security benefits. 4. Your client’s retirement assets and income streams are displayed on one page to provide a complete view of their potential income throughout retirement. For internal use only. Not to be used with, or distributed to, the public. 25 25 C L IE NT R E LAT I O N S H I P M A N AG E R HELP CLIENTS & INCREASE YOUR CASH FLOW WITH CLIENT RELATIONSHIP MANAGER THE BENEFITS OF CARING FOR CLIENTS “Don’t forget to ‘mine for gold’ within the existing clients you already have!” Let’s face it: A group of happy, satisfied clients is your best source for free advertising! By consistently investing time and interest in your clients, you can reap rewarding long-term benefits. The CRM system helps by putting active life and securities clients at your fingertips. You’ll find personal contact info, product relationships, account details, notes, appointments and follow-ups all in one place for fast, convenient access online. COMING SOON… • Mobile integration with Contact Manager • Ability to merge clients • Track held-away and potential future investments • CRM Alerts like PAC changes, transfer of assets, life conservation, etc. • House-holding FIND PERSON & QUICK LISTS Access CRM from the client relationship manager (find person) link at the top of the POL screen. The Activity icon indicates that this client has notes, appointments or follow-ups. You can find any active Contact, Rep, or Life & Securities Client. One click provides quick access to these lists: • Follow Ups and Appointments - Including those from Life Manager, Recruit Manager, Life Conservation, etc. • Client Birthdays - A birthday gives you a concrete reason to touch base with clients you haven’t contacted recently. • Active and Terminated Life Clients – Quick access to opportunities for follow up and re-visitation. “We’ve followed up with clients every 90 days for the past 15 years. What we’ve seen with this system is every year our business gets bigger. Every year our production grows. And because our clients hear from us on a regular basis, they know we care and they feel better about their decision to work with us. We not only get more referrals, we get better referrals. It makes a difference when you’ve worked with someone for 8 or 10 years. If you take care of your clients, they will take care of you!” — NSD Howard & Maria Lashner • Huntingdon Valley, PA 26 For internal use only. Not to be used with, or distributed to, the public. CLIENT PROFILE VIEW 2 1 1. View the contact information on file for each account. 3 2. Client relationships 3. Account summary with links to Recruit Manager, Life Manager and new Securities details page 4. Notes, Follow Ups and Appointments consolidated from other POL apps 4 Answers three key client questions: ALL-NEW INVESTMENT & SAVINGS DETAIL VIEW • What are my Contributions? • How is my Performance? • What is my Balance? • Smart links into Client Account Manager (CAM) land on the selected client’s details. • You can see the exact date for the reported rates of return. If rates of return are not based on inception date, you will see performance start date. • More timely data is provided by Morningstar We are working to get additional fund families reported by Morningstar. For internal use only. Not to be used with, or distributed to, the public. 27 THE P OW E R O F P R I M E R I CA O N L I N E “It’s a fact – you can’t win in Primerica without using Primerica Online. Check out some of the other tools and resources available to you on POL with your Full Service subscription.” TURBOAPPS PRIMERICA MAIL TurboApps, accessed from the top of the POL screen, allows Licensed Reps to complete web FNAs, Quick Quotes, Life Insurance Applications, open retirement and other savings or mutual fund accounts, and use the IBA to sign people up for our incredible business opportunity – all online and electronically! When you set up your POL account, you get your very own professional business email account with an @primerica.com handle. Access Primerica Mail at the top of the POL screen, MY POL - DASHBOARD & ALL APPS VIEWS • Dashboard – Access to bulletins, reports, messages and alerts, and shows a personalized look at all your production and compensation numbers. • All Apps – View a comprehensive list of ALL available reports and tools for: Compensation, Competition and Recognition, Track My Business, Monitor My Team, Client Tools, and Other Tools. MORNINGSTAR TOOLS Morningstar’s industry-leading tools are available under the Products tab - Investments & Savings in the left side menu. • Client Account Manager (CAM) – View your clients’ investment and savings accounts. • Portfolio Solutions – Create personalized investment presentations of Morningstar output reports for your clients. • Hypothetical Illustrator – Create hypothetical illustrations on all mutual funds offered by PFSI. VIRTUAL BASE SHOP – PAPERLESS OFFICE & ONLINE FILING CABINET Paper apps and other client documents can be loaded into VBS to create an online client file for record keeping/audit purposes. TurboApps IBA, Life, Mutual Funds, Variable Annuities, Securities New Account Confirmations, and Securities Managed Accounts are automatically uploaded to VBS. VBS can be accessed from the top of the POL screen, PFN TV – PRIMERICA’S OWN TV NETWORK YOUR OWN PRIMERICA BUSINESS WEBSITE Boost your web presence with prospects and clients by sharing your own personalized Primerica business website. Go to My POL – All Apps - My Info icon. Then tap Create My Web Site in the left navigation area. PRODUCT DISCOUNTS Go to Field Support – Field Technology - Resource Centers - Product Discounts for more details on the following special offers for Primerica Reps: • Wireless Discounts Exclusive discounts on personal wireless services with most major carriers in the U.S. and Canada can save you up to 27% per month! Follow the link to your wireless service provider’s special Primerica site! • Join.Me Online Meeting Tool Looking for a fast, easy online meeting tool to engage clients, schedule a training session or fire up your team? Join.me is offering Primerica Reps a special opportunity to purchase a one-year Pro subscription for half price. Or, you can start with the free 14-day trial. You must use your Primerica email to sign up. • Deductr PRO With its mobile apps and bank / credit card sync, Deductr PRO helps you maximize your business tax deductions by tracking them automatically, virtually eliminating the need for a manual system. Now available for Canada Reps, too! Select Deductr at the top of the POL screen or from the menu inside Mobile POL. Special Deal for New Reps: Register for Deductr PRO within your first 30 days of signing up for Full Service POL and you’ll get Deductr for 90 days for just $1! For the newest recruit to the SNSD, PFN TV under the POL Home tab is your go-to source for motivation and inspiration! A fast-paced, high-energy format features field leaders, recognition, breaking news, special feature segments, social media integration, and a variety of content. 28 For internal use only. Not to be used with, or distributed to, the public. TURBOAPPS MY POL DASHBOARD PFN TV - PRIMERICA’S OWN TV NETWORK MORNINGSTAR TOOLS For internal use only. Not to be used with, or distributed to, the public. 29 NE E D S U P P O RT ? “Have a question on your favorite tool or app? Want some info on a new one? Check out all the tech help available to you through your POL subscription.” ALL-NEW RVP PREMIER SUPPORT LINE RVPs, when you call the Tech Support line during regular business hours, you’ll be automatically directed to an all-new dedicated premier support desk at the Home Office that provides superior one-on-one service specifically for RVPs. Fast and efficient one-stop assistance covers all aspects of POL including technical help, product support and billing. OPERATING HOURS (ET) — MONDAY - FRIDAY 8:00 A.M. - 6:00 P.M. After Premier Support hours, RVPs are routed to the primary Tech Support line for help. TECH SUPPORT Tech Support is available for all Reps by phone, fax or email for questions on all POL tools and applications. Operating Hours (ET) Monday - Saturday, 8:00 a.m. - 10:00 p.m. Sunday, 11:00 a.m. - 8:00 p.m. Best Times to Call 8:00 a.m. - 10:00 a.m. Monday - Friday 6:00 p.m. - 10:00 p.m. Monday – Friday Phone: 1-888-737-2255 Fax: 1-470-564-7770 Email: POL_help@primerica.com POL FIELD TECHNOLOGY PAGE AND TECHNOLOGY RESOURCE CENTERS The Field Technology page under the Field Support tab is your one-stop shop for: • News articles and features about upcoming and recent technology releases • A library of how-to video Tutorials that help you use our tools and apps • Detailed Resource Centers dedicated to providing training info on a specific tool/app • Engage for 90 Success Stories featuring brand New Reps who are working hard in their first 90 days to succeed PROVIDE FEEDBACK We want to hear from you! Please email us your product suggestions at pol_feedback@primerica.com NEW FEATURE NOW AVAILABLE! AUTOMATED POL PASSWORD RESETS FOR ALL REPS! Call the Tech Support line and follow the prompts to receive a temporary password at your personal email address on file. Then use that temporary password to log in to POL. You’ll be prompted at log in to change your password. 30 For internal use only. Not to be used with, or distributed to, the public. WHAT THE FIELD IS SAYING: MOBILE FNA “The Mobile FNA keeps us focused on the fundamentals – doing what’s right for the client. It’s simple, duplicable, fast, and it gets the job done. Great tool!” — NSD Jeff & Kelcey Fieldstad • Las Vegas, NV “I love that the Mobile FNA is offline! It’s very fast and simple to teach others how to use it. You can alter your client’s assumptions on each screen – without having to go backwards. It’s a terrific tool.” — SNSD Cheryl Bartlett • San Jose, CA ENGAGE FOR 90 COMPETITON “We explain the Engage for 90 points system and demonstrate how to track activity on the Leaderboard right away with New Reps. When they see their names and numbers already out on the Engage for 90 Leaderboard, they get excited. The correlation between points and activity clicks in their mind and they start competing. After that it’s a matter of keeping in touch with them on a daily basis.” “We LOVE Engage for 90! I show recruits Engage for 90 as soon as we set appointments and they catch on really fast. Then we talk about the value of POL and that POL is where you can go to get your questions answered. We push them to POL. And Engage for 90 helps with getting POL activity up because they want to access the Leaderboard and see where they stand.” — REG Davia Walker • Los Angeles, CA — RVP Jason & Jackie Ortiz • Tampa, FL CLIENT RELATIONSHIP MANAGER “What excites me most about CRM is that you can go to one screen and see everything about a client: how much they’ve invested; how much life insurance they have; when was the last time you visited them; what notes you made, like any prospects they were going to hook you up with either as clients or as recruits. That is just awesome!” “Instead of always looking for new clients, don’t forget to ‘mine for gold’ within the existing clients you already have! Follow-up is crucial to creating long-term relationships with your clients.” — SVP Ben & Samantha Sheppard • York, PA — SNSD Omar & Danielle Oropesa • Parkland, FL TEAM STREAM “The new Team Stream feature is similar to GroupMe, an app we’ve used for three years with our team. We love being able to take a picture of someone who just passed their life exam or won a contest, then post it and everyone congratulates them. It’s a great way to create a positive environment outside of the office. It keeps your team focused and it raises competition.” — NSD Glen & Xiomara Li • Staten Island, NY For For internal internal use use only. only. Not Not to to be be used used with, with, or or distributed distributed to, to, the the public. public. 31 THE NEW PRIMERICA APP THE PRIMERICA EVENTS APP The new Primerica App allows you to build your Primerica business where you want, when you want and how you want from the device of your choice – smartphone, tablet – or on the web! It provides access to the features and tools described here inside the Connect Magazine. The Primerica Events App is the official mobile app for all Primerica events, including the 2015 Primerica Convention. This mobile app allows you to: • View schedules, explore sessions and find events • Create your own personal conference schedule • Access location and speaker information • Post updates to sessions, keynotes and exhibitor booths • Earn points, badges and prizes for being active on the app and at the event Android 4.0+ Users: Apple iOS 7+ Users: Go to the Google Play Store, search for Primerica App, and select Install. Log into Mobile POL and tap Primerica App in the menu. Tap Download. Check the iOS App Store soon for availability! Download the Events App from the Android or iOS App Stores. Laptop or Computer: Log in to POL and click primerica app (web version) at the top of the screen. 32 ©2015 Primerica / 49460 / 5.15 / 15PFS186-2 For internal use only. Not to be used with, or distributed to, the public.