Long Term Service Plan Delivers
Proven Results
Siemens Energy Long Term Service Plan
Instrumentation, Controls & Electrical
Plan Optimizes Asset Management
LTSP Benefits
Annual control system
maintenance costs are fixed
and predictable
Plant owners/operators
can concentrate on core
competencies and less on
control system maintenance
The plan places a portion of
the burden of operating costs,
including increased personnel
staffing, on Siemens Energy
Plant’s market position improves
by maximizing the availability
of the SPPA control system
Service priority is given to
LTSP subscribers
Parts repair and replacement
coverage for SPPA parts
Discounts on additional parts
and services
Training courses are available
and can be included in the LTSP
or purchased separately at a
reduced price
Single point of contact for
I&C services available to plant
personnel 24x7
Unparalleled Experience – Our highly trained
field service personnel provide world-class service
Energy companies worldwide depend on the
on the following systems and platforms:
Siemens Energy Long Term Service Plan (LTSP).
Through a common strategy and standardization,
SPPA-T2000
SPPA-D3000
the plan provides optimized performance
and payback for their Siemens Power Plant
SPPA-T3000
SPPA-P3000
Automation (SPPA) control system. The Siemens
SPPA-R3000
SPPA-M3000
LTSP delivers proven results based on customer
best practices coupled with Siemens’ extensive
SPPA-E3000
SPPA-S3000
instrumentation, controls and OEM expertise.
The plan allows customers and Siemens to
co-manage the control system maintenance.
However, the customer takes the lead and
decides on the level of coverage, ranging from
minimal to extensive. The contract term is
typically three years, but can be extended for
longer periods of time.
LTSP Service Features
Technical field service
24/7 hotline support
Hardware and software for DCS
Siemens administration check annual diagnostics
Start-up support
Predictive maintenance
Training
Spare parts express service
Control system documentation via
SPPAview
Plan management
24-Hour Worldwide Hotline Support –
Our customers and field engineers receive
continuous, global support on any hardware and
software issue from our control system experts.
Customer Satisfaction – Of the current SPPA
control system installed base in North America,
80% have purchased LTSPs and nearly 100% of
these customers have renewed their plans.
Published by and copyright © 2014:
Siemens AG, Energy Sector
Freyeslebenstrasse 1
91058 Erlangen, Germany
Siemens Energy, Inc.
Instrumentation, Controls & Electrical
1345 Ridgeland Pkwy, Suite 116
Alpharetta, GA. 30004, USA
Siemens Canada Limited
1550 Appleby Line
Burlington, Ontario L7L 6X7, Canada
For more information contact
www.siemens.com/energy/controls
Order no. E50001-D230-A376-X-76A
Printed in U.S.A.
Printed on elementary chlorine-free
bleached paper.
All rights reserved.
Trademarks mentioned in this document
are the property of Siemens AG, its
affiliates, or their respective owners.
Subject to change without prior notice.
The information in this document
contains general descriptions of the
technical options available, which may
not apply in all cases. The required
technical options should therefore be
specified in the contract.