What's New in Bomgar Privileged
Access Management 16.1
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
TC:7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Table of Contents
Updates for Administrators
3
Hyper-V Appliance
4
Improved API Authentication
5
Jump Approval Enhancements
6
SAML Single Sign-On Support
7
Secure Cloud Deployment
8
Updates for Users
9
3D Touch Support for iPhone 6s/6s Plus
10
Advanced Web Access
11
Bomgar Access Extender
12
Bomgar SUDO Manager
13
Command Shell Access from Mobile
14
Credential Injection from Mobile
15
Faster Performance (Peer-to-Peer Sessions)
16
HD View
17
Privileged Web Access Console Enhancements
18
Touch ID Authentication for iOS
19
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
2
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Updates for Administrators
Bomgar Privileged Access Management 16.1 contains the following updates for Bomgar administrators.
Feature
Hyper-V Appliance
The Bomgar PAM Virtual Appliance can now be installed in a Microsoft Hyper-V environment, extending Bomgar’s hypervisor
support beyond our current VMware support, offering a greater variety of virtual environments.
Improved API Authentication
Granularly define the accounts used for API access to the specific roles they serve. Additionally, OAuth 2.0 authentication is now
used for authenticating API accounts.
Jump Approval Enhancements
A new configuration option allows an access approval to be tied to requesting user rather than the endpoint being accessed.
SAML Single Sign-On Support
Bomgar can now be included as one of your single sign-on service providers. By connecting Bomgar to your identity provider or
federation service using SAML, you can securely and conveniently log into the web interface and desktop access console.
Secure Cloud Deployment
The Bomgar PAM solution can now be purchased and deployed as a Cloud service as an alternative to the existing on-premises
deployment options.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
3
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Hyper-V Appliance
The Bomgar PAM Virtual Appliance can now be installed in a Microsoft Hyper-V environment, extending Bomgar’s hypervisor
support beyond our current VMware support, offering a greater variety of virtual environments.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
4
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Improved API Authentication
Granularly define the accounts used for API access to the specific roles they serve. Additionally, OAuth 2.0 authentication is now
used for authenticating API accounts.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
5
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Jump Approval Enhancements
A new configuration option allows an access approval to be tied to requesting user rather than the endpoint being accessed.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
6
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
SAML Single Sign-On Support
Bomgar can now be included as one of your single sign-on service providers. By connecting Bomgar to your identity provider or
federation service using SAML, you can securely and conveniently log into the web interface and desktop access console.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
7
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Secure Cloud Deployment
The Bomgar PAM solution can now be purchased and deployed as a Cloud service as an alternative to the existing on-premises
deployment options.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
8
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Updates for Users
Bomgar Privileged Access Management 16.1 contains the following updates for Bomgar users.
Feature
3D Touch Support for iPhone 6s/6s Plus
The Bomgar Mobile Access Console uses iOS 3D Touch Support capabilities offered by the iPhone 6S and 6S Plus devices to
start sessions faster and more efficiently. By tapping and holding the Bomgar Access Console icon on your iOS device, you can
quickly access the three most viewed Jump Items, and you can seamlessly transition between active sessions.
Advanced Web Access
Advanced Web Access enables administrators to appropriately manage privileged access controls over assets that utilize modern
web technology in a secure, scalable, and controlled manner. The auditing capability gives your organization the visibility it
needs to adhere to both internal security policies and any applicable industry compliance requirements.
Bomgar Access Extender
Bomgar Protocol Tunneling extends the remote connectivity and auditing capabilities of proprietary and/or 3rd party applications,
such as integration control systems or custom database tools. Bomgar simplifies this complex task into a consumable process that
removes the need for an intricate VPN solution.
Bomgar SUDO Manager
Shell Jump credential injection can now be used in conjunction with SUDO.
Command Shell Access from Mobile
The iOS and Android access consoles now have the capability to access the command shell for Jump Client and Shell Jump
sessions.
Credential Injection from Mobile
When accessing a Windows-based Jump Client via the iOS or Android mobile access console, the user may perform credential
injection into the login screen as well as the “Run As” special action.
Faster Performance (Peer-to-Peer Sessions)
Network and protocol enhancements allow for direct peer-to-peer connections. A direct connection between a user and an
endpoint bypasses the appliance, thus enhancing the performance of screen sharing, file transfer, and remote shell.
HD View
A new streaming video codec allows faster speeds and higher definition video quality.
Privileged Web Access Console Enhancements
The Bomgar Privileged Web Access Console has been improved to include the following functionality: authenticating from the
client scripting API, credential injection for Windows Jump Items, and authenticating from an access invite.
Touch ID Authentication for iOS
Bomgar is now able to authenticate technicians via iOS devices’ built-in Touch ID capabilities, enabling touch authentication to be
used to log into the iPhone or iPad Access Console.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
9
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
3D Touch Support for iPhone 6s/6s Plus
The Bomgar Mobile Access Console uses iOS 3D Touch Support capabilities offered by the iPhone 6S and 6S Plus devices to start
sessions faster and more efficiently. By tapping and holding the Bomgar Access Console icon on your iOS device, you can quickly
access the three most viewed Jump Items, and you can seamlessly transition between active sessions.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
10
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Advanced Web Access
Advanced Web Access enables administrators to appropriately manage privileged access controls over assets that utilize modern
web technology in a secure, scalable, and controlled manner. The auditing capability gives your organization the visibility it needs
to adhere to both internal security policies and any applicable industry compliance requirements.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
11
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Bomgar Access Extender
Bomgar Protocol Tunneling extends the remote connectivity and auditing capabilities of proprietary and/or 3rd party applications,
such as integration control systems or custom database tools. Bomgar simplifies this complex task into a consumable process that
removes the need for an intricate VPN solution.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
12
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Bomgar SUDO Manager
Shell Jump credential injection can now be used in conjunction with SUDO.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
13
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Command Shell Access from Mobile
The iOS and Android access consoles now have the capability to access the command shell for Jump Client and Shell Jump
sessions.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
14
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Credential Injection from Mobile
When accessing a Windows-based Jump Client via the iOS or Android mobile access console, the user may perform credential
injection into the login screen as well as the “Run As” special action.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
15
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Faster Performance (Peer-to-Peer Sessions)
Network and protocol enhancements allow for direct peer-to-peer connections. A direct connection between a user and an
endpoint bypasses the appliance, thus enhancing the performance of screen sharing, file transfer, and remote shell.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
16
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
HD View
A new streaming video codec allows faster speeds and higher definition video quality.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
17
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Privileged Web Access Console Enhancements
The Bomgar Privileged Web Access Console has been improved to include the following functionality: authenticating from the client
scripting API, credential injection for Windows Jump Items, and authenticating from an access invite.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
18
TC: 7/14/2016
WHAT'S NEW IN BOMGAR PRIVILEGED ACCESS MANAGEMENT 16.1
Touch ID Authentication for iOS
Bomgar is now able to authenticate technicians via iOS devices’ built-in Touch ID capabilities, enabling touch authentication to be
used to log into the iPhone or iPad Access Console.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA)
BOMGAR.COM
© 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.
19
TC: 7/14/2016