Chillipop
3/68 Blanck Street
Ormeau, QLD, 4208
AUSTRALIA
Phone: +61 7 5547 5522
Email: admin@chillipop.com.au
Web: www.chillipop.com.au
ABN: 64 169 122 496
TRADING TERMS- CUSTOMER GUIDELINES AND PRICELIST 2016
This is a Web Version document and does not include pricing, if you would like pricing please contact us for a
quote.
PATTERN MAKING and GRADING
For pattern making please provide the following;
- Pattern/Sample request form
- Ideally it is easiest for us to work from a detailed specification sheet
- If you do not have this then a detailed hand or trade sketch with measurements, or a photograph with measurements
and finishes indicated will do.
- Pattern Making is quoted once your collection is reviewed.
- Pattern Digitising is quoted depending on your requirements
- Pattern grading is completed once the pre production samples are approved.
- Only under mutual agreement will we work with patterns not made by Chillipop
SAMPLING
For sampling please provide the following;
- Pattern/Sample request form
- An accurate and detailed specifications sheet out lining placement of labels, type stitching & finish, measurements,
accessories, etc
- Advise us and/or provide the type of fabric, lining, trims and hardware
- We prefer to make the patterns, we will work with existing patterns once reviewed under mutual agreement
- Sampling orders are accepted with a production order.
- PROTO Samples are the proto type, the first round of samples and may not meet design specifications, these are to
test both the design and construction method, there may need to be more rounds of proto samples and these will be at
your cost, no refunds are provided, all services must be paid for
- Alterations must be requested by submitting the Alteration Request Form by email or in person, alterations will not be
accepted if detailed in an email
- PRE-PRODUCTION Samples will be quoted, and are an exact replica of the designs that will go on to production, slight
alterations may be required, it is recommended to make 2 sets of Pre Production Samples so that you can keep a set for
your photo shoot and a set stays at the factory with your production
- NO samples will be extracted from the production, sample orders must be ordered through the sampling process
PRODUCTION
Production check in requires the following;
- Correct approved sample
- Production order incl cut quantities, colours, sizes and agreed delivery date not being under 4-6 weeks from placement
of your order, express or urgent orders will be considered however a fee may apply
- Fabric, trims, labeling, tags
- A list of what has been supplied including fabric quantities
- Approved graded pattern set
- Spec sheets including measurements
Production prices per garment will be provided during sampling. To ensure you get the best price we advise to do a run
of 10 in one size and one colour way, and will be timed during the sample run of 10.
Minimum Order Quantity: Australia - 10 per style, per size, per colourway
Minimum Order Quantity: International – 20 per style, per size, per colourway.
PACKING
We provide a range of packaging services, basic packing includes bagging per style, per size, per colour and boxing for
shipping, for per garment packing, bagging, tagging or sanitry stickers please request this to be included in your quote.
MEASUREMENTS
Although we do our absolute best as quality is our priority, at times the tolerance allowance for measurements can be
upto a 10mm or 1cm depending on the cutting and production process, fixed finished measurements are not guaranteed
due to the many variables working with stretch fabric.
CUTTING
Cutting will not commence until all fabric, lining, hardware, accessories, labels and padding have been received
at the factory and production deposits have been paid.
Cutting is estimated at the beginning of the job and the actual charged on the completion invoice, cutting can vary greatly
from type of fabrics, colour range, size range, quantities, number of pattern pieces, amount of binding, roule, strapping
etc.
QUOTING & PAYMENT TERMS
We would like to provide a fast and accurate quote for your pattern making, sample or production, if you can provide as
much information including a sample that is ideal, alternatively we can make a sample for you, to receive your quote for
production please advise:
- Pattern / Sample request form
- Front and Back images of designs
- Designs style coded with style numbers and names
- Fabric composition
- Quantity
- Colour ways
- Size range
Pricing is in Australian dollars and exclusive of GST, quotes are estimates only and actual charges will be billed
All services require a 50% deposit upon placement of your order to secure your timeslot and commence work. A
completion invoice is to be paid on completion of production before shipping. Payment of the 50% deposit deems that
you have read, understood and agreed to these terms and conditions.
Final payment must be received within 10 working days from notification of completion. From there stock will be charged
a daily holding fee that being 2% of the total of the final invoice, until 30 days when collection procedures will commence.
Terms and conditions are subject to change.
All work will remain the property of Chillipop until the full amount is paid.
If you are having trouble filling one of our requirements, for any other enquiries or for services that are not listed on our
customer guidelines list, please contact Renae Jamieson admin@chillipop.com.au or phone (+61 7) 5547 5522 and
speak to one of our team.
We are looking forward to working with you on your collection. Thanks for choosing Chillipop :)
Copyright © 2016, Chillipop - All rights reserved