25001
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Describe, operate and maintain security systems and equipment in a
retail or distribution environment
Level
3
Credits
5
Purpose
People credited with this unit standard are able to:
– describe and operate security systems and equipment in a retail or
distribution environment;
– maintain surveillance in a retail or distribution environment; and
– prepare and process reports and records for maintaining security in a
retail or distribution environment.
Subfield
Retail, Distribution, and Sales
Domain
Retail and Distribution Core Skills
Status
Compliance check
Status date
Date version published
xxxx 2008
Planned review date
xxxx 2013
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
Retail Institute
Accreditation and Moderation Action Plan (AMAP) reference
0225
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
References
Children, Young Persons, and Their Families Act 1989;
Crimes Act 1961;
Evidence Act 2006;
Health and Safety in Employment Act 1992;
Privacy Act 1993;
Summary Offences Act 1981;
Trespass Act 1980;
The New Zealand Bill of Rights Act 1990;
 New Zealand Qualifications Authority 2008
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Employment Act 2000.
3
Definitions
Retail or distribution environment refers to workplaces where the primary focus is on
customers purchasing goods and/or services.
Organisation policies and procedures include but are not limited to: applicable
policies, procedures, manuals, and directives; oral, written, or electronically
transmitted instructions, including equipment operating instructions; and other
relevant legal and compliance requirements.
Elements and performance criteria
Element 1
Describe and operate security systems in a retail or distribution environment.
Performance criteria
1.1
Security systems are described in terms of their purpose and operating
procedures.
Range
1.2
Security systems are operated in accordance with organisational policies and
procedures.
Range
1.3
security systems include but are not limited to – intruder alarm
systems, access control systems, locks and keys including key
security systems and procedures, scanners, tags and labels,
detatchers and deactivators, closed circuit TV (CCTV), mirrors.
may include but is not limited to – intruder alarm systems, access
control systems, locks and keys (including key security systems
and procedures), scanners, tags and labels, detatchers and
deactivators, closed circuit TV (CCTV), mirrors.
Incidents of malfunctions, faults, changes to operational effectiveness, and
attempts to alter or make systems ineffective, are identified and managed to
minimise risk.
Range
three incidents.
Element 2
Maintain surveillance in a retail or distribution environment.
Range
three occasions.
Performance criteria
2.1
Organisation procedures to maintain continuous surveillance are demonstrated.
Range
roster, change CCTV tapes, check alarm systems,
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supply of security tags, update records.
2.2
Procedures to monitor surveillance systems are demonstrated.
Range
log books, CCTV tapes.
Element 3
Prepare and process reports and records for maintaining security in a retail or distribution
environment.
Range
one oral report; and
three different electronic or paper-based reports and records from – notebook,
log, incident report, internal memorandum, health and safety report, evidential
statement.
Performance criteria
3.1
Reports and records are completed and processed in accordance with
organisation policies and procedures.
3.2
Information in reports and records is complete, concise, logically organised,
factual, and clear in accordance with organisation policies and procedures.
Please note
Providers must be accredited by the Qualifications Authority, or an inter-institutional body
with delegated authority for quality assurance, before they can report credits from
assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Retail Institute info@retailinstitute.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2008