Guest rooms
Emergency exits and routes
Please make sure to check the locations of the emergency exits and routes as posted on the inside of your room door.
Valuables
The Hotel is not responsible for the loss of or damage to valuable items in Guestsʼ rooms.
Guests are requested to store valuable items in the safe provided in each room.
Meeting Unregistered guest(s)
Guests are requested to receive visitors in the lobby(1F).
When leaving your room
Please be sure to lock the door when you leave your room.
Check out time
Check out time is 11:00am.
Check out time will incur additional charges, as indicated below;
Until 2:00pm: 30% of the room charge Until 5:00pm; 60% of the room charge After 5:00pm; 100% of the room charge
Telephone calls Telephone calls can be made from your room. Please refer to Telephone section of the Guide.
Room Service No Room Service at this Hotel.
Facilities The business hours of the facilities as follows:
“TOKINO HANAYAGI” Smorgasbord Restaurant Breakfast 7:00 a.m. –10:00a.m. (Last Order 9:30 a.m.)
Dinner 5:30 p.m. – 9:30p.m. (Last Order 9:00p.m.)
“YUDOKORO” Natural hot-spring public bath
5:00a.m. – 1:00a.m.
Towels and face cloths are provided. There are no safety deposit boxes.
Guests with tattoos, body art, or who are in intoxicated are asked to refrain
from using the public bath.
“TAIKO NO HOTORI” Japanese Tea Room
Reservation required.
Please contact the front desk.
“HOUJYU” Massage/ Body Care 12:00p.m. – 1:00a.m.
For more details, check the brochures or push the “BODY CARE” button on the phone.
Curfew 1:00a.m.
Doors to this Hotel close at 1:00a.m.
Please try to return to the Hotel by that time. Should you return after the doors have been locked,
please use the night entrance.
The night entrance is locked for safety. Please push the button on the interphone located at the side of the night
entrance for assistance.
Vending Machines
Beverages 2,3,4F
Lending Service Please ask the front desk.
※Please refer to the brochures for information and regulations regarding use of the facilities.
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Article 11 (Business Hours)
1. Hotel facilities are as follows:
(1) Service time such as reception desk cashiers Closing time 1:00 Reception desk service 5:00∼25:00
(2) Service time like eating and drinking (facilities) etc.
Breakfast 7:00∼10:00
Supper 17:30∼21:30
(3) AGARYANSE 10:00∼1:00
2. The business hours could temporarily change due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.
Article 12 (Payment of Accommodation charges)
1. The breakdown and method of calculation for the accommodation charges and other fees to be paid by the Guest shall be as stated in the Attached table No.1.
2. Accommodation charges and other fees as stated in the preceding paragraph shall be paid in Japanese currency or by any other means, such as traveler’s checks,
coupons, or credit cards acceptable to the Hotel at the front desk at the time of departure of the Guest or upon request by the Hotel.
3. The Guest will be asked to pay for the accommodation charges even if the Guest selected voluntarily not to utilize the Guest room provided.
Article 13 (Hotel Liabilities)
1. The Hotel shall compensate the Guest for damages if the Hotel has caused such damages to the Guest in the fulfillment or the non-fulfillment Accommodation
Contract and/or related agreements. However, the same shall not apply when such damages are caused due to any reasons for which the Hotel is not liable.
2. Even though the Hotel has received the “PASS MARK” by the Fire Department, the Hotel has Hotel Liability Insurance in order to deal with unexpected fire.
Article 14 (Handling when unable to provide contracted rooms)
1. When unable to provide contracted rooms, the Hotel shall arrange accommodation of the same standard Hotel elsewhere for the Guest insofar as practicable with
the consent of the Guest.
2. When the arrangement of another Hotel cannot be made notwithstanding the provisions of the preceding paragraph, the Hotel shall pay the Guest a compensation
fee that is equivalent to the cancellation charges, and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide contracted
rooms because of causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
Article 15 (Handling of Valuable Items)
The Hotel shall compensate for the loss or destruction of Guest’s valuable items deposited in room safe only if such loss or destruction is the result of willful or gross
negligence by the Hotel. However, if the Guest has not reported the kind or value of the items, the Hotel shall compensate the Guest up to the maximum of 150,000 yen
unless it is caused by the Hotel’s gross negligence.
Article 16 (custody of Baggage or Belongings of the Guest)
1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep it only in the case when such a request has is accepted
by the Hotel and the baggage shall be handed over to the Guest at the Front desk at the time of his/her check-in.
2. When the baggage or belongings of the Guest is found left after his/her checkout and the ownership of the article is confirmed, the Hotel shall inform the owner and
ask for further instructions. When any instructions are not given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall keep the article for
one week including the day of its finding, and after this period, the Hotel shall handle it over to the nearest police station.
3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belonging in the preceding two paragraphs shall be assumed in accordance with the
provisions of the preceding article.
Article 17 (Liability in Regard to Parking)
The Hotel shall not be liable for the of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the
Hotel simply offers the space of parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the
damage caused through intent or negligence on the part of the Hotel in regard to the management of the parking lot.
Article 18 (Liability of the Guest)
The Guest shall compensate the Hotel for damages through intent or negligence on the part of the Guest.
Table No.1 Breakdown of Accommodation Charges (Relating to Paragraph 1 of Article 2 and Paragraph 1 of Article 12)
Breakdown
(1) Basic accommodation charge (room, dinner and breakfast charges)
Total charges
"Use charge"
Accommodation charges (2) Service charge (1)X10%
(3) AGARYANSE use fee
Additional charges
Taxes
(4) Charges for meals (except dinner and breakfast), drinks and other expenses
(5) Service charge (4) X10%
(6) Consumption tax (7) Tax for bathing
Remarks: 1. Basic Accommodation charge is based on the tariff posted at the front desk.
2. The child charge is gotten from 4 to 11 years old. Subtracted 2000 yen from the adult charge
when the same treatment is done as adult When the one for children is used, another charge is gotten.
3. Any child who does not need bedclothes and meals is not required to pay the charge.
Table No.2 Cancellation Charges (Relating to Paragraph 2 of Article 6)
Day on which notification of cancellation is received
Number of
Guests
No
show
On the
day
The day
before
2 days
before
3 days
before
5 days
before
6 days
before
7 days
before
8 days
before
14 days
before
15 days
before
30 days
before
1 to 14
100%
50%
20%
20%
20%
15 to 30
100%
50%
20%
20%
20%
20%
31 to 100
100%
70%
50%
20%
20%
20%
20%
20%
10%
10%
Over 100
100%
70%
50%
25%
25%
25%
25%
25%
15%
15%
10%
10%
Remarks: 1. The percentage signifies the rate or cancellation charge to the “Use charge” .
2. When the number of days contracted is shortened, cancellation charge for its first day shall be paid by the Guest regardless of the number of
days shortened.
3. When part of a group booked (for 15 person or more) is cancelled, cancellation charge shall not be charged for the number of persons
equivalent to 10% of the number of persons booking as of 10 days prior to the occupant. (The fractions are rounded up.)
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