City of Parkland Strategic Plan in Brief Page 1 Mission Our Parkland City Government provides superior services that add value to our residents’ lives while maintaining the City’s financial efficiency and sustainability. The City assures quality development while protecting our environment and character. The City builds our community and advocates to protect Parkland’s and our resident’s interests. Our Core Beliefs Customer Service Quality Results Integrity Responsibility & Accountability Proactive Teamwork Goal 1 – Financially Sound City Government 1. Have an appropriate tax rate and fees based on the desired level of City services. 2. Have costs borne by those receiving special benefits. 3. Responsibly use debt for major projects and maintenance. 4. Pursue cost recovery from individuals or groups receiving special benefits. 5. Proactive long-term planning that anticipates growth and future needs of the community. Goal 2 – Public Schools of Excellence (Note: Parkland has no jurisdiction over schools; Broward County School Board governs the schools.) 1. Have Parkland children attend schools located in Parkland. 2. Reduce overcrowding through additional school capacity for Parkland students. 3. Support all Parkland schools in achieving an “A” rating. 4. Provide City programs that support educational programs of excellence. 5. Have a positive working relationship and collaboration among the City, schools, school district staff, and school board. 6. Provide a safe learning environment for children. Goal 3 – First Class Leisure and Cultural Amenities 1. Provide first class facilities responding to Parkland’s community needs. 2. Evaluate first class recreation options to meet different generational needs. 3. Provide ample first class sports and athletic fields for games and practice. 4. Provide a first class educational resource center. 5. Have targeted and successful community events in partnership with schools and community organizations that engage Parkland residents. 6. Increase the quality of cultural arts venues and programs. Goal 4 – Preservation of Parkland’s Character 1. Maintain high quality development and design standards. 2. Ensure new developments are high-end, aesthetically pleasing, and have a low impact on schools, infrastructure, and the environment. 3. Assure consistent control of future and current development through build-out. 4. Maintain the tree canopy and streetscapes to provide a naturally beautiful environment. 5. Maintain and improve public safety, transportation, and circulation. Goal 5 – High Performance City Organization 1. Deliver quality City services in the most cost-effective and ethical manner. 2. Maintain a high level of customer satisfaction with City services. 3. Maintain effective use of technology to enhance City service delivery. 4. Maintain the City corporate culture as a service organization around our mission and customer service. 5. Inform and engage residents positively in City governance. 6. Maintain a professional workforce dedicated to serving the Parkland community at the appropriate staffing level. Parkland Strategic Plan 2015 April 2015 Page 2 City of Parkland Strategic Plan in Brief Goal Action Plan Department Financially Sound City Government Tax Rate Public Schools of Excellence Education Advisory Board First Class Leisure and Cultural Amenities Completion of Pine Trails Park Parks & Recreation Vacant Park Land Plan Parks & Recreation Splash Pad Renovation Parks & Recreation Community Center Parks & Recreation Preservation of Parkland’s Character Finance Invasive Species Removal Traffic Signal Preemption License Plate Recognition Cameras Equestrian Center Improvements High Performance City Organization Library Master Plan Fire Station Emergency Signal Management in Progress Lead Department Accreditation of Departments PIO Capital Replacement Programs Finance Citywide Communications Plan PIO Management in Progress Material Management Program Municipal Library Association Phone System Upgrades Compensation Plan Human Resources Process Improvement Program Comprehensive Plan Amendments Planning & Zoning Program and Event Plan Crime Rate Sheriff Crossing Guard Program Debt Management Design Guidelines for Signs Field Maintenance Plan Fifth Patrol Zone Fire Contact PIO Finance Planning & Zoning Public Works Sheriff City Manager’s Office Fixed Asset Inventory Finance Fleet Replacement Plan Public Works Historical Housing Stock Planning & Zoning Infrastructure Plan Internship Plan Laser Fiche Document Scanning Laser Fiche Upgrades Leased Books Program Library Technology Enhancements Public Works Human Resources Public Property Beautification Road Safety School Partnership Plan School Safety Plan PIO Public Works Fire Sheriff Parks & Recreation Library Engineering Lead Department Library Library Information Technology Finance Parks & Recreation Public Works Sheriff PIO Sheriff Security Enhancements Information Technology Server Infrastructure Maintenance Information Technology School Resource Deputies Staffing Plan Story Time Expansion Streaming Services PIO Human Resources Library Library Succession Plan Human Resources Tennis Center Improvements Parks & Recreation Finance Trailways Plan Engineering Information Technology Training Plan Human Resources Library Information Technology Long-Term Financial Plan Finance Low-Impact Development PIO Parkland Strategic Plan 2015 Tree Canopy Maintenance Vacant Lot Code Compliance Volunteer Program Plan Year-End Audit Public Works Sheriff Human Resources Finance April 2015