Job Description We strive for the highest standards of customer service together with professionalism, courtesy and efficiency, which can only be maintained through your contribution and commitment. It is essential that our various teams are disciplined, well organised and work to a high standard. We expect all employees to be co-operative and supportive team members and to be flexible in their working activities according to business needs. Brief Description about the role Position: Head Of Technical Reporting to: Managing Director Main duties and responsibilities The areas of responsibilities contained within this job description is not exhaustive and an employee may be asked to do other duties in line with the needs of the business. Primary Responsibilities 1. To add value to the business by providing technical focus, strategy, leadership, communication and a drive for continuous improvement. 2. To ensure that EOM’s technical capability is sufficient to deal with future challenges. 3. To champion and drive a quality, hygiene and food safety programme that meets the needs of EOM and its customers through continuous improvement. 4. To help raise the perception of EOM to “best in class” producer. 5. To lead the business in the resolution of all technical issues. 6. To liaise at a senior level with all major customers to co-ordinate the resolution of technical issues. 7. To represent EOM on relevant trade bodies. 8. To advise the business on developments in legislation, technologies, etc. Qualifications and Experience: A degree in food science or related subject. Experienced Technical Director with knowledge and understanding of what good looks like in the food industry. Person Specification An energetic and strong character, a leader, a people manager, a good communicator, both internally and externally, with a drive to achieve improvements in difficult circumstances. Ability to work both as an individual and team member. Desirable Attributes Good written and verbal communication skills. Computer literate - Microsoft Office packages. To treat others with dignity and respect. Endeavour to deliver the best quality service to internal and external customers alike. The job description will be reviewed during the appraisal process