ASSUMPTION UNIVERSITY ABAC SCHOOL OF MANAGEMENT DEPARTMENT OF BUSINESS INFORMATION SYSTEMS COURSE SYLLABUS: 2/2008 COURSE ORGANIZATION Course Title: BIS3687 Electronic Banking and Payment Systems Semester: 2/2008 Credits: 3 Credit Points Pre-requisite: BIS2180 Information Technology Description: This course provides the understanding of financial challenges, risk, and opportunities of building electronic banking and its related businesses. Topics include evaluation of the sources of financing available for electronic business ventures, the deal structures defining financing transactions of new electronic payment systems; emerging electronic banking and payment models. • To understand the operating in Financial and Banking industries. Objectives: • To study the usage of Plastic Cards, Electronic Fund Transfer and Internet Payment system via Electronic Payment Networks. • To be exposed the latest literatures on the Internet Banking, Payment system and EBusiness. • To be able to realize and apply the latest Information Technologies to various Electronic Business Strategies and Organization. Marks Allocation: Midterm-Written 30% Final-Written 50% Workshop and Presentation 20% Total: 100% COURSE RESOURCES Lecturer: Sittikorn Direksoonthorn Office: Krung Thai Bank Plc. (Head office) Building 2, (Sukhumvit) 20th Floor, 10 Sukhumvit Road, Bangkok, Thailand 10110 Tel. 02-208-7144 References: Consultation: SAT: 10:00-11:00 (Before Class Begin) Email: Sittikorn.dire@ktb.co.th Website: http://www.FTAmonitoring.org/ebank.html • Payment Systems in Thailand: Payment Systems Group, Bank of Thailand, English translation by Dr. Poomjai Nacaskul: http://www.bot.or.th, December 1999 • Enriquez, Juan. As the Future Catches You: How Genomics & Other Forces are Changing Your Life, Work, Health & Wealth. New York: Crown Business Inc., 2001 • McKie, Stewart. E- Business Best Practices: the leveraging technology for business advantage, New York: John Wiley & Son, Inc., 2001 • Philip, Kotler. Kotler on Marketing: how to create, win and dominate markets, London: Simon & Schuster UK Ltd., 2001 • Wind, Jerry and Mahajan, Vijay. Digital Marketing: global strategies form the world’s leading experts, New York: John Wiley & Son, Inc., 2001 • Morath, Peter. Success @ e-business: profitable internet business & commerce, New York: McGraw-Hill Book Co., 2000 • Agosta, Lou. The Essential Guide to Data Warehousing, London: Prentice-Hall International Ltd., 2000 • Dalgleish, Jodie. Customer-Effective Websites: the rule every e-commerce site must follow, New York: FT.Com, 2001 1 • Course Website: Whitman, E. M. & Mattord, J. H. 2005, “Principles of Information Security”, Thomson Course Technology, Canada http://FTAMonitoring.org/ebank.html COURSE CONTENTS AND TENTATIVE SCHEDULE WEEK #1: Introduction to BIS3687 Discussion on Course Objective and Rational, Overall Requirement and Evaluating WEEK #2: Topic 1 (Part I) : Banking & Financial Industry Perspective What is a bank? Market and Institution before and after the Second World War. The end of economic bubble in Asia. Trouble ahead in year 2002 WEEK #3: Topic 1 (Part II) : Banking & Financial Industry Perspective The overview of bank balance sheets and measuring risk in banking (Report of Condition) Information Age: Communication, Computer and Database Technologies. Why we do computerize the bank? Reading Topic: E-business landscape and model WEEK #4: Topic 2: Why Electronic Baking? Five Mega Trends in Technology. Retail and Wholesale Banking. Financial service environments Development of retails banking in this region Strategy to survival in banking Implication of e-banking Reading topic: Going beyond the ERP WEEK #5: Topic 3 : Electronic Funds Transfer and Payment System in Thailand BOT payment system and development BOTNET connectivity overview Large Value Fund Transfer vs. Retail Fund Transfer SMART: System for Managing Automated Retail Funds Transfer MEDIA CLEARING: Offline Fund Transfer. THAINET: National ATM Pool SWIFT: International Network for the Transmission and routing of International Financial Method WEEK #6: Topic 4: The Future Branch of Bank and Primary Technologies to Driven E-banking The weakness of banking industry nowadays Bank positioning and revolution Branch transformation Future teller requirement Future CSR’s requirement The primary technologies for e-banking WEEK #7: Topic 5: The Plastic Cards Usage and Technology The plastic cards overview The technology in plastic cards VISA credit cards processing in brief The future of prepayment card (SVC) The value of SVC Summarize the payment system approaches mechanism in brief WEEK #8: The Review Session before Mid-term Examination 2 WEEK #9: (Class Resume after Midterm Exam) Topic 6: Security Management What is Security? The Critical Characteristic of Information Securing Components Security Systems Development Life Cycle (SecSDLC) Threats and Major types of Attack WEEK #10: Topic 7: Risk Management Model Define risk management, risk identification, and risk control Risk Management Model Components of Risk Identification Data Classification and Management How to assessment Risk? Access Control and Type Risk Control Strategies Human Firewall WEEK #11: Topic 8: Emerging Best Practices for E Commerce E-commerce Infrastructure and Component Maturity for E-business Start-Ups. - Characteristics of four distinct levels. - Four level of E Business maturity. What is digital money? The guiding principles of digital money Encryption in the real world. Public-key encryption protocol enhancement by CA. Digital signature in brief Internet connectivity architecture in Thailand Domain Name System in brief (DNS) How does secure server ID work? (Https ://) Internet payment gateway processing in brief (SSL vs. SET) WEEK #12: Topic 9: Data Warehousing, Data Mining and Customer Relationship Management Business Analytical and Opportunity. Data Mining, Knowledge Discovery and Data Modeling Banking Data Warehousing - Business Requirements for Driven Warehousing in Banking - Positioning of Models. Customers are the Number1? Why we must Retention? The World of CRM. Acquiring and Retaining E Customers. Consumer e-CRM Interaction Management (e-CRM) WEEK #13: The Workshop Session and Discussion WEEK #14: The Presentation Session and Discussion WEEK #15: The Review Session before Final Examination 3 COURSE REQUIREMENTS 1. Students are required to have passed two specified prerequisite courses to be eligible for registering in this course. 2. Students are required to have 80% of class and lab attendance to be eligible for the final written and lab examination. Absence of 20% is “INCLUSIVE for all reasons such as illness, accidents, and etc. 3. Students who come later than the first 15 minutes of class are considered as “LATE.” 2 latenesses are counted as 1 absence. 4. Proper uniform is required in class, or attandance will not be checked. 5. There will be no make-up quiz or exam for those who fail to attend for any reasons. 6. Examination contents will be based on assigned reading materials and class assignments. 7. Students are required to check BIS3687 Homepage weekly as announcements will be posted through the web board on www.FTAmonitoring.org/ebank.html 8. Students are responsible for downloading education material and print out before each class begin via http://www.FTAmonitoring.org/ebank.html 9. Each student must accompany the course presentation content to every class discussion. 10. Appointment is encouraged for those who need assistance. However, walk-in is acceptable 11. Students are expected to maintain a high level of responsibility with respect to academic honesty. Academic dishonesty includes copying another students’ work or the submission of a student’s work which is not entirely his/her own and can result in disciplinary actions following the University regulations. The Group Workshop and Presentation Each group will be assigned to do the workshop in class under the selected topic in order to come up the presentation for class discussion. Ideally, the workshop and discussion topic should be directly related to area of electronic banking such as e-commerce, payment security and technology management, etc. Each group is expected to provide the analytical information and group opinion base on selected topic research. All discussion issues must be useful for your classmate, audience and also they must be supported by FACT as well. Each group must produce the final report which guideline of your simple report format and structure should be consisted of the followings; • Title page • Table of contents • Executive summary/Abstract • Body • References • Appendices For report paper submission, you must submit the report paper and presentation handout in your presentation class. The group representative must control the flow of thought in your presentation while conducting the class participation. 4