Role Description Manager Program Systems Engineering and Assurance Cluster Transport Agency Transport for NSW Division/Branch/Unit Infrastructure & Services / Rail Service Delivery Office Location Sydney Classification/Grade/Band Senior Service 1 Senior Executive Work Level Standards Work Contribution Stream: Professional/Technical/Specialist Kind of Employment Ongoing Role Number 51001067 ANZSCO Code 139914 PCAT Code 3228391 Date of Approval September 2015 Agency Website www.transport.nsw.gov.au Agency overview Transport for NSW is the centrepiece of a reshaped transport cluster. It is responsible for setting the strategic direction and guiding an extended network of public and private service delivery agencies to deliver improved transport outcomes. Primary purpose of the role The primary purpose of the role is to support the management of the systems engineering and safety assurance function and a team of engineering specialists to ensure the Rail Service Delivery Office (RSDO) program and associated projects meet TfNSW standards and specifications and all legislative requirements through the design, delivery and lifecycle of the project. Support the implementation of assurance, audit tools and systems processes to monitor and report on project design and performance of projects including the implementation of regular assurance plans. Key accountabilities • • Live the NSW Public Sector and organisational values to achieve outstanding outcomes for the organisation and customers. Assist in the management of system engineering and assurance activities including use of and adherence to Systems Engineering Management Plans (SEMP), RAMS (Reliability, Accessibility, Maintainability and Safety) and BRS (Business Requirement Specifications) to ensure program and project compliance with engineering standards, specifications and legislative requirements, and to identify issues requiring resolution which may impact on an individual project or integration with the broader transport system in NSW. 1 • • • • • • Contribute to the effective use of RSDO and TfNSW engineering standards, design control, configuration guidelines and reporting guidelines to meet business and legislative requirements and to support communication, coordination and integration between program and project design and delivery teams Provide expert and authoritative advice in relation to the impacts across projects and on the integration of projects with the existing transport system as a result of the ongoing design development. Provide expert advice on key governance and planning and design matters and advise, liaise and negotiate with stakeholders to lead the effective analysis and resolution of issues. Prepare and review briefs, technical specifications and specialist technical input to ensure adherence to project outcomes and performance requirements and to provide authoritative engineering advice to resolve integration issues where identified. Monitor safety assurance activities through project development and ensure that safety validation is undertaken for changes to designs or structures that may impact safety performance. Review design risks and opportunities in accordance with the TfNSW Risk Management System Work in close collaboration across the RSDO team, and operating entities to contribute to decision making and the effective operation of governance mechanisms. Key challenges • • • Maintain knowledge across a wide range of engineering standards, safety and skills requirements for safe engineering. Build and maintain a robust system for the management and communication of specifications, standards and other documents, assurance activities and project reporting across the program. Develop relationships across programs, projects and engineering disciplines to consolidate standards activities, promote documentation, maintain assurance activities and report on projects and programs. Key relationships Who Why Internal Principal Manager Systems Engineering and Assurance and team • Escalate issues, keep informed, advise and receive instructions • Provide regular updates on key projects and programs, issues and priorities • Contribute to strategic planning, policy development and decision making • Work cooperatively within the team, exchange information and assist other team members to achieve team objectives and work outcomes • Build collaborative working relationships. External Other divisions of TfNSW, other Transport operating agencies and external suppliers and providers Role dimensions Decision making As per the delegations for the role. Role Description Manager Program Systems Engineering and Assurance 2 Reporting line The role reports directly to the Principal Manager Systems Engineering and Assurance. Direct reports The role has no direct reports. Budget/Expenditure The budget/expenditure allocation for the role will be confirmed. Essential requirements Tertiary qualifications in a relevant discipline or extensive relevant industry experience. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Adept Act with Integrity Advanced Manage Self Adept Value Diversity Adept Communicate Effectively Advanced Commit to Customer Service Adept Work Collaboratively Advanced Influence and Negotiate Advanced Deliver Results Adept Plan and Prioritise Adept Think and Solve Problems Advanced Demonstrate Accountability Advanced Finance Adept Technology Advanced Procurement and Contract Management Adept Project Management Advanced Role Description Manager Program Systems Engineering and Assurance 3 Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role’s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Advanced • Model the highest standards of ethical behaviour and reinforce them in others • Represent the organisation in an honest, ethical and professional way and set an example for others to follow • Ensure that others have a working understanding of the legislation and policy framework within which they operate • Promote a culture of integrity and professionalism within the organisation and in dealings external to government • Monitor ethical practices, standards and systems and reinforce their use • Act on reported breaches of rules, policies and guidelines Adept • Take responsibility for delivering high quality customerfocused services • Understand customer perspectives and ensure responsiveness to their needs • Identify customer service needs and implement solutions • Find opportunities to co-operate with internal and external parties to improve outcomes for customers • Maintain relationships with key customers in area of expertise • Connect and collaborate with relevant stakeholders within the community Advanced • Build a culture of respect and understanding across the organisation • Recognise outcomes which resulted from effective collaboration between teams • Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation and cross-government • Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions Adept • Take responsibility for delivering on intended outcomes • Make sure team/unit staff understand expected goals and acknowledge success • Identify resource needs and ensure goals are achieved within budget and deadlines • Identify changed priorities and ensure allocation of resources meets new business needs • Ensure financial implications of changed priorities are explicit and budgeted for • Use own expertise and seek others’ expertise to achieve work outcomes Act with Integrity Relationships Commit to Customer Service Relationships Work Collaboratively Results Deliver Results Role Description Manager Program Systems Engineering and Assurance 4 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Results Advanced • Design and develop systems to establish and measure accountabilities • Ensure accountabilities are exercised in line with government and business goals • Exercise due diligence to ensure work health and safety risks are addressed • Oversee quality assurance practices • Model the highest standards of financial probity, demonstrating respect for public monies and other resources • Monitor and maintain business unit knowledge of and compliance with legislative and regulatory frameworks • Incorporate sound risk management principles and strategies into business planning Advanced • Show commitment to the use of existing and deployment of appropriate new technologies in the workplace • Implement appropriate controls to ensure compliance with information and communications security and use policies • Maintain a level of currency regarding emerging technologies and how they might be applied to support business outcomes • Seek advice from appropriate technical experts to leverage information, communication and other technologies to achieve business outcomes • Implement and monitor appropriate records, information and knowledge management systems protocols and policies Demonstrate Accountability Business Enablers Technology Role Description Manager Program Systems Engineering and Assurance 5