1 Introduced by 2 Referred to Committee on 3 Date: 4 Subject: Public service; regulation of utility corporations; low-income electric 5 bill assistance program 6 Statement of purpose: This bill proposes to create a statewide electric bill 7 payment assistance program for low income residential customers. 8 AN ACT RELATING TO AN ELECTRIC PAYMENT ASSISTANCE 9 PROGRAM FOR LOW INCOME VERMONTERS 10 It is hereby enacted by the General Assembly of the State of Vermont: 11 Sec. 1. 30 V.S.A. § 209c is amended to read: 12 § 209c. Electricity affordability program 13 (a) The board of public service shall design a proposed electricity 14 affordability program in the form of draft legislation. The program shall be 15 developed with the aid of an electricity affordability program collaborative. 16 The collaborative, composed of representatives from the electric utilities, 17 residential customers, consumer representatives, low income program 18 representatives, elderly program representatives, the department of public 19 service, the department of human services, and other stakeholders identified by 20 the board, shall aid in the development of an electricity affordability program, 21 as well as requirements for the implementation and funding of the program. 22 The proposed electricity affordability program will be presented to the PSB draft 2 -- 12/12/06 1 1 Vermont general assembly in the form of draft legislation for consideration in 2 January 2007. 3 (b) The proposed electricity affordability program shall provide 4 assistance in the payment of electricity bills for eligible low income residential 5 customers served by electric companies subject to the jurisdiction of the board. 6 (c) In developing the electricity affordability program, the board shall 7 review the successes and administrative burdens of similar programs in 8 operation in other states and consider the following goals, which shall be 9 afforded equal weight in formulating the program: 10 11 12 (1) The need to provide payment assistance to low-income customers at and below 150 percent of the Federal Poverty Level; (2) The need for automatic screening and enrollment methods of 13 eligible customers by means of information obtained from existing means- 14 tested financial assistance programs administered by other Vermont agencies 15 such as food stamps, Medicaid, LIHEAP or TANF; and 16 (3) The need to design a program that is funded by all customer classes 17 in an equitable and reasonable manner and that results in the reimbursement of 18 net incremental costs incurred by electric utilities to implement the program, 19 taking into consideration the benefits as well as the costs. (Added 2005, No. 20 208 (Adj. Sess.), § 10a.) 21 § 209c. LOW INCOME ELECTRIC ASSISTANCE PROGRAM 22 (a) Purpose. It is the purpose of this section to: PSB draft 2 -- 12/12/06 2 1 2 3 (1) Recognize that electricity is a basic necessity to which all residents of the state should have access; (2) Provide payment assistance to residential consumers whose 4 electricity bills represent a disproportionate share of household income in 5 comparison to the statewide average and who qualify based on income; and 6 (3) Encourage participating customers to use electricity efficiently and 7 participate in conservation and energy efficiency measures that reduce the 8 customers’ bills and payment requirements; 9 (b) Definitions. For the purposes of this section: 10 (1) “Amount overdue” means the amount that an electric company has 11 properly billed to a customer that has not been paid by the due date of the bill 12 or by a date otherwise agreed upon. 13 (2) “Eligible customer” means any residential customer of an electric 14 company who is taking, or seeks to establish, residential service, not including 15 seasonal service; and who meets one of the following requirements: 16 (A) The customer’s household receives assistance from any program 17 administered by the agency of human services for which eligibility is based on 18 a means-test with a threshold at or below 150 percent of federal poverty 19 guidelines as defined annually by the U.S. Department of Health and Human 20 Services; or PSB draft 2 -- 12/12/06 3 1 (B) The customer’s household income is at or below 150 percent of 2 federal poverty guidelines as defined annually by the U.S. Department of 3 Health and Human Services and certified by the agency of human services. 4 5 6 7 8 9 (3) “Fiscal agent” means an entity selected by the public service board to receive and disburse funds under this section. (4) “Low Income Electric Assistance Program” (LIEAP) is a statewide program to assist eligible customers in paying their electric bills. (5) “LIHEAP” means “Low Income Home Energy Assistance Program,” which is a federally funded program that provides financial 10 assistance grants to needy households for home energy bills and is 11 implemented by the agency of human services. 12 13 (6) “Participating customer” means a customer who has applied and has been determined to be eligible for LIEAP by the agency of human services. 14 (7) “Program administrator” means the agency of human services. 15 (8) “Pre-program arrears” means a customer’s electric service account 16 amount overdue at the time the customer is determined to be eligible for the 17 LIEAP. This amount may consist of a customer’s overdue amount that is 18 currently billed on the customer’s electric service account and any other prior 19 unpaid bill for residential electric service that is owed by the customer to the 20 same electric company. 21 22 (9) “Residential customer” means any person who seeks to establish or is receiving residential service from an electric company. PSB draft 2 -- 12/12/06 4 1 2 3 4 5 (c) The board shall adopt by rule or order a LIEAP that: (1) Shall be available to eligible customers served or seeking to be served by electric companies subject to the jurisdiction of the board. (2) Shall utilize the agency of human services to screen and prioritize program applicants for participation in the LIEAP. 6 (3) Shall be funded by an assessment on the customers of all electric 7 distribution companies subject to the jurisdiction of the board. The funding 8 amount shall be available for LIEAP benefits, including arrears forgiveness 9 payments, and reimbursement of incremental administrative costs incurred by 10 the electric utilities and the program administrator. Costs of the fiscal agent 11 and the evaluations required by section (o) shall also be paid from the LIEAP 12 assessment. Any material changes in the program design, customer assessment 13 or budget for the LIEAP shall be adopted by rule or order based on a 14 determination by the board that such changes in program design, customer 15 assessment, and program budget will ensure that the assistance provided by the 16 LIEAP is consistent with the needs of participating customers and that all 17 reasonable costs of the program will be reflected in the assessment to be 18 charged to the customers of all electric distribution companies. Electric 19 distribution companies shall pay the gross receipts tax required by 30 V.S.A § 20 22 and the fuel gross receipts tax required by 33 V.S.A. § 2503 on all funds 21 received from LIEAP in payment of participating customers’ electric bills, but PSB draft 2 -- 12/12/06 5 1 shall not pay the taxes on amounts collected in the form of the affordability 2 program charge. 3 (4) Shall establish a tiered discount program which shall include two or 4 more income tiers. Within each tier, an “affordable” payment amount shall be 5 calculated based on X% of income for the average household within the tier. 6 (5) For each tier, one twelfth of the difference between the average 7 household’s calculated “affordable” payment and the statewide average annual 8 residential cost of electric service shall constitute the maximum monthly 9 LIEAP credit. The annual total credit shall not exceed the actual annual 10 electric charges for the individual participating customer. A participating 11 customer is responsible for all actual charges for electric service in excess of 12 the fixed monthly credit. 13 (6) Shall require the customer to enter into a budget billing plan. 14 (7) Shall include a pre-program arrears forgiveness component to ensure 15 participants are able to afford current bills under the program. During each 16 participant’s first term of LIEAP, with a particular electric distribution 17 company, that company shall offer the participating customer an option to 18 obtain forgiveness of the customer’s arrears balance pursuant to an arrears 19 forgiveness program. The opportunity for arrears forgiveness shall apply only 20 to arrears accumulated prior to the date on which the customer first enrolls in 21 LIEAP and shall be available to each customer only once within any given 22 utility service territory. PSB draft 2 -- 12/12/06 6 1 (8) Shall ensure that as a condition of program enrollment, a LIEAP 2 participant shall accept no-cost or low-cost, demand-side management 3 measures and programs that are available to the participant’s dwelling or rental 4 unit unless the participant is a renter and the owner or landlord withholds the 5 required consent. 6 (d) It is the intent of the Legislature that LIEAP assistance will not be 7 counted as income or as a resource in other means-tested assistance programs 8 for low income households. LIEAP shall therefore be administered in a way 9 that seeks to ensure that LIEAP assistance will not result in the loss of other 10 11 12 13 federal or state assistance dollars. (e) This section does not confer any automatic right or entitlement on any person. (f) The board shall establish by order or rule a nonbypassable volumetric 14 charge to retail electric customers for the support of the LIEAP. The charge 15 shall be known as the affordability program charge, shall be shown separately 16 on each customer's bill, and shall be collected and remitted to the fiscal agent 17 by the utility. When such a charge is shown, notice as to how to obtain 18 information about the LIEAP shall be provided in a manner directed by the 19 board. Balances in the fund shall be ratepayer funds, shall be used to support 20 the activities authorized in this section, and shall be carried forward and remain 21 in the fund at the end of each fiscal year. These monies shall not be available to PSB draft 2 -- 12/12/06 7 1 meet the general obligations of the state. Interest earned shall remain in the 2 fund. 3 (g) Program funding associated with the costs of the LIEAP shall be 4 recovered from all customers of each electric distribution company by means 5 of the affordability program charge. The statewide revenue generated by the 6 affordability program charge shall not exceed $_____ for any program year. In 7 any year in which the cost of the program exceeds the cap on program funding, 8 the agency of human services shall prioritize enrollment on the basis of 9 income. 10 (h) The board shall require electric distribution companies to maintain 11 sufficient data on participating customers so that the costs of and savings 12 associated with the program can be determined, including participating 13 customer arrearages, incidence of nonpayment, disconnection of service, 14 reconnection of service, frequency of bill payment, overdue balances incurred, 15 write-off of uncollectible expense, LIEAP customer contacts and disputes, 16 payment arrangement terms, and other relevant electric company operations 17 and maintenance expenses, and impacts on electric company cash and working 18 capital. 19 (i) The program administrator shall implement the LIEAP in coordination 20 with the delivery of LIHEAP and the weatherization assistance program, other 21 statewide financial assistance programs, and community-based organizations 22 that already have a significant role in the implementation of energy and PSB draft 2 -- 12/12/06 8 1 financial assistance programs for low income households to assure the most 2 efficient determination of eligibility and benefit amount in coordination with 3 existing programs in this state. 4 (j) The fiscal agent shall be selected by the board after competitive bidding. 5 The duties of the fiscal agent shall be determined by a contract with a term of 6 not greater than five years. 7 (k) During each program year, the program administrator and the fiscal 8 agent shall track and monitor all funding, benefits and expenses of the 9 program. The fiscal agent shall provide the board and the program 10 administrator with monthly reports in electronic data format. The board and the 11 program administrator shall annually provide the legislature with a report 12 detailing the revenues collected and the expenditures made for the LIEAP 13 under this section. 14 (l) The program administrator shall be entitled to receive actual incremental 15 administrative costs associated with the implementation of the LIEAP, 16 including reimbursement of costs incurred by any local community-based 17 organizations. The fiscal agent shall reimburse electric companies for their 18 actual reasonable incremental costs associated with the implementation and 19 administration of the LIEAP. 20 (m) The program administrator shall develop an automatic enrollment 21 method such that potentially eligible participants are identified by the 22 administrator and enrolled in the LIEAP. The board shall require that any PSB draft 2 -- 12/12/06 9 1 entity that obtains access to customer-specific account and income information 2 shall assure that such information remains private, and that the entity’s use of 3 this private information will be limited to the implementation and goals of 4 LIEAP. The efficiency utility established under 30 V.S.A. § 209 shall be 5 informed of all participants in the home heating fuel assistance program and 6 the LIEAP. The transmittal of customer-specific information designed to 7 screen electric customers for enrollment in LIEAP is intended to implement an 8 additional benefit within the meaning of the consumer privacy policies of the 9 federal Social Security Act. 10 (n) The board shall require that customers who are automatically screened 11 and enrolled in the LIEAP through the data matching process in subsection (m) 12 of this section shall be informed of their enrollment in the program, the amount 13 of the fixed credit that will appear on the customer’s electric bill, how to 14 participate in the arrears forgiveness program, and the customer’s obligation to 15 participate in no-cost or low-cost energy management services. Each customer 16 shall also be offered an option to forego participation in or to opt out of the 17 program. 18 (o) The program administrator shall contract with an independent, third- 19 party entity every two years to conduct an evaluation of the process and impact 20 of the LIEAP, which shall analyze and determine the impact of the program on 21 program participants and their ability to pay for and retain electric service, the 22 efficiency and effectiveness of the administration of the program, the impact of PSB draft 2 -- 12/12/06 10 1 the program on electric company credit and collection expenses, including cash 2 working capital and uncollectible expense, and generally assess the costs and 3 benefits of the program. The reasonable costs of the evaluation required under 4 this section shall be reimbursed from the LIEAP funds. 5 (p) The program administrator, the board, the department of public service 6 and the electric companies shall work together to identify cost-effective ways 7 to transfer information electronically and to employ available protocols that 8 will minimize administrative costs. 9 (q) The electric companies shall bill and collect the monthly bill of a 10 LIEAP customer pursuant to the same programs and policies as applicable to 11 residential customers generally. 12 (r) Each electric distribution company shall file quarterly and annual 13 reports with the program administrator, the board and the department of public 14 service that cumulatively summarize and update program information. 15 Sec. 2. 30 V.S.A. § 209(b)(4) is added to read: 16 (4) Prescribe a monthly and rolling 12-month cumulative reporting 17 requirement for electric distribution companies that may include information 18 on disconnection of service, reconnection of service, deposits, payment 19 arrangements, and other indicia of electric company credit and collection 20 programs. Such reporting requirements shall require that, with respect to 21 residential customer class information, the reporting data be reported 22 separately for residential customers as a whole and for those customers PSB draft 2 -- 12/12/06 11 1 identified in the electric company’s records as low income residential 2 customers as indicated by receipt of financial and energy assistance applied to 3 the customer’s account. PSB draft 2 -- 12/12/06 12 Program funding alternatives 1: volumetric charge apportioned equally among customer classes based on usage (duplicated from the full draft above) 1 (f) The board shall establish annually by order or rule a nonbypassable 2 volumetric charge for the support of the LIEAP. The charge shall apply to all 3 customer classes in proportion to their electric usage. The charge shall be 4 known as the affordability program charge, shall be shown separately on each 5 retail electric customer's bill, and shall be collected and remitted to the fiscal 6 agent by the electric distribution utility. When such a charge is shown, notice 7 as to how to obtain information about the LIEAP shall be provided in a manner 8 directed by the board. Balances in the fund shall be ratepayer funds, shall be 9 used to support the activities authorized in this section, and shall be carried 10 forward and remain in the fund at the end of each fiscal year. These monies 11 shall not be available to meet the general obligations of the state. Interest 12 earned shall remain in the fund. Program funding alternatives 2: fixed per-meter charge apportioned unequally across customer classes. 13 (f) The board shall annually establish a nonbypassable, fixed, per-meter 14 charge sufficient to meet the funding requirements of the program. The charge 15 shall be established such that X percent of total program funding shall be PSB draft 2 -- 12/12/06 13 1 supported by a fixed charge on electric residential customers, Y percent by a 2 fixed charge on electric commercial customers and Z percent by a fixed charge 3 on electric industrial customers. The charge shall be known as the affordability 4 program charge, shall be shown separately on each retail electric customer's 5 bill, and shall be collected and remitted to the fiscal agent by the electric 6 distribution utility. When such a charge is shown, notice as to how to obtain 7 information about the LIEAP shall be provided in a manner directed by the 8 board. Balances in the fund shall be ratepayer funds, shall be used to support 9 the activities authorized in this section, and shall be carried forward and remain 10 in the fund at the end of each fiscal year. These monies shall not be available to 11 meet the general obligations of the state. Interest earned shall remain in the 12 fund. Program funding alternatives 3: charge apportioned across customer classes based on revenue rather than usage. 13 (f) The board shall establish annually by order or rule a nonbypassable 14 charge for the support of the LIEAP that shall be calculated as percentage of 15 utility revenue. The charge shall apply to all customer classes in proportion to 16 their electric usage. The charge shall be known as the affordability program 17 charge, shall be shown separately on each retail electric customer's bill, and 18 shall be collected and remitted to the fiscal agent by the electric distribution PSB draft 2 -- 12/12/06 14 1 utility. When such a charge is shown, notice as to how to obtain information 2 about the LIEAP shall be provided in a manner directed by the board. Balances 3 in the fund shall be ratepayer funds, shall be used to support the activities 4 authorized in this section, and shall be carried forward and remain in the fund 5 at the end of each fiscal year. These monies shall not be available to meet the 6 general obligations of the state. Interest earned shall remain in the fund. Program funding alternatives 4: volumetric charge on residential customers; per-meter charge on commercial and industrial customers. 7 (f) The board shall establish annually by order or rule a nonbypassable 8 volumetric charge for the support of the LIEAP. The charge shall apply to 9 residential customers and shall be designed to fund X percent of the costs of 10 the LIEAP program. The board shall establish separate, per-meter charges that 11 shall apply to commercial and industrial customers and shall be designed to 12 fund Y percent of the costs of the LIEAP program. The charge shall be known 13 as the affordability program charge, shall be shown separately on each 14 customer's bill, and shall be collected and remitted to the fiscal agent by the 15 electric distribution utility. When such a charge is shown, notice as to how to 16 obtain information about the LIEAP shall be provided in a manner directed by 17 the board. Balances in the fund shall be ratepayer funds, shall be used to 18 support the activities authorized in this section, and shall be carried forward PSB draft 2 -- 12/12/06 15 1 and remain in the fund at the end of each fiscal year. These monies shall not be 2 available to meet the general obligations of the state. Interest earned shall 3 remain in the fund. PSB draft 2 -- 12/12/06 16