1 Introduced by 2 Referred to Committee on 3 Date: 4 Subject: Public service; regulation of utility corporations; low-income electric 5 bill assistance program 6 Statement of purpose: This bill proposes to create a statewide electric bill 7 payment assistance program for low income residential customers. 8 AN ACT RELATING TO AN ELECTRIC PAYMENT ASSISTANCE 9 PROGRAM FOR LOW INCOME VERMONTERS 10 It is hereby enacted by the General Assembly of the State of Vermont: 11 Sec. 1. 30 V.S.A. § 209c is amended to read: 12 § 209c. Electricity affordability program 13 (a) The board of public service shall design a proposed electricity 14 affordability program in the form of draft legislation. The program shall be 15 developed with the aid of an electricity affordability program collaborative. 16 The collaborative, composed of representatives from the electric utilities, 17 residential customers, consumer representatives, low income program 18 representatives, elderly program representatives, the department of public 19 service, the department of human services, and other stakeholders identified by 20 the board, shall aid in the development of an electricity affordability program, 21 as well as requirements for the implementation and funding of the program. 22 The proposed electricity affordability program will be presented to the PSB draft 2 -- 12/12/06 1 Redline of December 29, 2006 Provided Without Prejudice 1 Vermont general assembly in the form of draft legislation for consideration in 2 January 2007. 3 (b) The proposed electricity affordability program shall provide 4 assistance in the payment of electricity bills for eligible low income residential 5 customers served by electric companies subject to the jurisdiction of the board. 6 (c) In developing the electricity affordability program, the board shall 7 review the successes and administrative burdens of similar programs in 8 operation in other states and consider the following goals, which shall be 9 afforded equal weight in formulating the program: 10 11 12 (1) The need to provide payment assistance to low-income customers at and below 150 percent of the Federal Poverty Level; (2) The need for automatic screening and enrollment methods of 13 eligible customers by means of information obtained from existing means- 14 tested financial assistance programs administered by other Vermont agencies 15 such as food stamps, Medicaid, LIHEAP or TANF; and 16 (3) The need to design a program that is funded by all customer classes 17 in an equitable and reasonable manner and that results in the reimbursement of 18 net incremental costs incurred by electric utilities to implement the program, 19 taking into consideration the benefits as well as the costs. (Added 2005, No. 20 208 (Adj. Sess.), § 10a.) 21 § 209c. LOW INCOME ELECTRIC ASSISTANCE PROGRAM 22 (a) Purpose. It is the purpose of this section to: PSB draft 2 -- 12/12/06 2 Redline of December 29, 2006 Provided Without Prejudice 1 2 3 (1) Recognize that electricity is a basic necessity to which all residents of the state should have access; (2) Provide payment assistance to residential consumers whose 4 electricity bills represent a disproportionate share of household income in 5 comparison to the statewide average and who qualify based on income using 6 program designs that minimize the administrative costs to be incurred in the 7 development and implementation of the assistance program; 8 9 10 11 (3) Encourage participating customers to use electricity efficiently and participate in conservation and energy efficiency measures that reduce the customers’ bills and payment requirements; and (4) Establish a funding mechanism for the provision of payment 12 assistance that is sufficient to cover all costs to be incurred in the development 13 and implementation of the program that avoids the imposition of un- 14 compensated costs on the agency of human services or participating electric 15 companies. 16 17 (b) Definitions. For the purposes of this section: (1) “Amount overdue” means the amount that an electric company has 18 properly billed to an eligible customer that has not been paid by the due date of 19 the bill or by a date otherwise agreed upon. 20 (2) “Eligible customer” means any residential customer of an electric 21 company who is taking, or seeks to establish, residential service, not including 22 seasonal service; and who meets one of the following requirements: PSB draft 2 -- 12/12/06 3 Redline of December 29, 2006 Provided Without Prejudice 1 (A) The customer’s household receives assistance from any program 2 administered by the agency of human services for which eligibility is based on 3 a means-test with a threshold at or below 150 percent of federal poverty 4 guidelines as defined annually by the U.S. Department of Health and Human 5 Services as certified by the agency of human services; or 6 (B) The customer’s household income is at or below 150 percent of 7 federal poverty guidelines as defined annually by the U.S. Department of 8 Health and Human Services and certified by the agency of human services. 9 10 11 12 13 (3) “Fiscal agent” means an entity selected by the public service board to receive and disburse funds under this section. (4) “Low Income Electric Assistance Program” (LIEAP) is a statewide program to assist eligible customers in paying their electric bills. (5) “LIHEAP” means “Low Income Home Energy Assistance 14 Program,” which is a federally funded program that provides financial 15 assistance grants to needy households for home energy bills and is 16 implemented by the agency of human services. 17 (6) “Participating customer” means an eligible customer who has 18 applied and has been determined to be eligible for LIEAP by the agency of 19 human services. 20 (7) “Program administrator” means the agency of human services. 21 (8) “Pre-program arrears” means an eligible customer’s electric service 22 account amount overdue at the time the customer is determined to be eligible PSB draft 2 -- 12/12/06 4 Redline of December 29, 2006 Provided Without Prejudice 1 for the LIEAP. This amount may consist of a customer’s overdue amount that 2 is currently billed on the customer’s electric service account and any other 3 prior unpaid bill for residential electric service that is owed by the customer to 4 the same electric company. 5 6 7 8 9 10 11 (9) “Residential customer” means any person who seeks to establish or is receiving residential service from an electric company. (c) The board shall adopt by rule or order a LIEAP that: (1) Shall be available to eligible customers served or seeking to be served by electric companies subject to the jurisdiction of the board. (2) Shall utilize the agency of human services to screen, prioritize and certify program applicants for participation in the LIEAP. 12 (3) Shall be funded by an assessment on the customers of all electric 13 distribution companies subject to the jurisdiction of the board. The funding 14 amount shall be available for LIEAP benefits, including arrears forgiveness 15 payments, and reimbursement of incremental administrative costs incurred by 16 the electric utilities and the program administrator. Costs of the fiscal agent 17 and the evaluations required by section (o) shall also be paid from the LIEAP 18 assessment. Any material changes in the program design, customer assessment 19 or budget for the LIEAP shall be adopted by rule or order based on a 20 determination by the board that such changes in program design, customer 21 assessment, and program budget will ensure that the assistance provided by the 22 LIEAP is consistent with the needs of participating customers and that all PSB draft 2 -- 12/12/06 5 Redline of December 29, 2006 Provided Without Prejudice 1 reasonable costs of the program will be reflected in the assessment to be 2 charged to the customers of all electric distribution companies. Electric 3 distribution companies shall pay the gross receipts tax required by 30 V.S.A § 4 22 and the fuel gross receipts tax required by 33 V.S.A. § 2503 on all funds 5 received from LIEAP in payment of participating customers’ electric bills, but 6 shall not pay the taxes on amounts collected in the form of the affordability 7 program charge. 8 (4) Shall establish a tiered discount program which shall include two or 9 more income tiers. Within each tier, an “affordable” payment amount shall be 10 calculated based on X% of income for the average household within the tier. 11 (5) For each tier, one twelfth of the difference between the average 12 household’s calculated “affordable” payment and the statewide average annual 13 residential cost of electric service shall constitute the maximum monthly 14 LIEAP credit. The credit shall not exceed the actual current month’s electric 15 charges for the individual participating customer. A participating customer is 16 responsible for all actual charges for electric service in excess of the fixed 17 monthly credit. [See CVPS comments in transmittal letter] 18 19 20 (6) May permit a distribution company to require the customer to enter into a budget billing plan. [See CVPS comments in transmittal letter] (7) Shall include a pre-program arrears forgiveness component to ensure 21 participants are able to afford current bills under the program. During each 22 participant’s first term of LIEAP, with a particular electric distribution PSB draft 2 -- 12/12/06 6 Redline of December 29, 2006 Provided Without Prejudice 1 company, that company shall offer the participating customer an option to 2 obtain forgiveness of the customer’s arrears balance pursuant to an arrears 3 forgiveness program. The opportunity for arrears forgiveness shall apply only 4 to arrears accumulated prior to the date on which the customer first enrolls in 5 LIEAP and shall be available to each customer only once within any given 6 utility service territory. Accept for participants enrolling in the LIEAP when it 7 is first made available within a given distribution utility service area, only 8 arrears incurred __months prior to the time of a participant’s enrollment shall 9 be eligible for reimbursement through the pre-program arrears forgiveness 10 11 component. [See CVPS comments in transmittal letter] (8) Shall ensure that as a condition of program enrollment, a LIEAP 12 participant shall accept no-cost or low-cost, demand-side management 13 measures and programs that are available to the participant’s dwelling or rental 14 unit unless the participant is a renter and the owner or landlord withholds the 15 required consent. 16 (d) It is the intent of the Legislature that LIEAP assistance will not be 17 counted as income or as a resource in other means-tested assistance programs 18 for low income households. LIEAP shall therefore be administered in a way 19 that seeks to ensure that LIEAP assistance will not result in the loss of other 20 federal or state assistance dollars. 21 22 (e) This section does not confer any automatic right or entitlement on any person. PSB draft 2 -- 12/12/06 7 Redline of December 29, 2006 Provided Without Prejudice 1 (f) The board shall establish by order or rule a nonbypassable volumetric 2 charge to retail electric customers for the support of the LIEAP. The charge 3 shall be known as the affordability program charge, shall be shown separately 4 on each customer's bill, and shall be collected and remitted to the fiscal agent 5 by the utility. When such a charge is shown, notice as to how to obtain 6 information about the LIEAP shall be provided in a manner directed by the 7 board. Balances in the fund shall be ratepayer funds, shall be used to support 8 the activities authorized in this section, and shall be carried forward and remain 9 in the fund at the end of each fiscal year. These monies shall not be available to 10 meet the general obligations of the state. Interest earned shall remain in the 11 fund. 12 (g) Program funding associated with the costs of the LIEAP shall be 13 recovered from all customers of each electric distribution company by means 14 of the affordability program charge. The statewide revenue generated by the 15 affordability program charge shall not exceed $_____ for any program year. In 16 any year in which the cost of the program exceeds the cap on program funding, 17 the agency of human services shall prioritize enrollment on the basis of 18 income. 19 (h) The board shall require electric distribution companies to maintain 20 sufficient data on participating customers so that the costs of and savings 21 associated with the program can be determined, including participating 22 customer arrearages, incidence of nonpayment, disconnection of service, PSB draft 2 -- 12/12/06 8 Redline of December 29, 2006 Provided Without Prejudice 1 reconnection of service, frequency of bill payment, overdue balances incurred, 2 write-off of uncollectible expense, LIEAP customer contacts and disputes, 3 payment arrangement terms, and other relevant electric company operations 4 and maintenance expenses, and impacts on electric company cash and working 5 capital. 6 (i) The program administrator shall implement the LIEAP in coordination 7 with the delivery of LIHEAP and the weatherization assistance program, other 8 statewide financial assistance programs, and community-based organizations 9 that already have a significant role in the implementation of energy and 10 financial assistance programs for low income households to assure the most 11 efficient determination of eligibility and benefit amount in coordination with 12 existing programs in this state. 13 (j) The fiscal agent shall be selected by the board after competitive bidding. 14 The duties of the fiscal agent shall be determined by a contract with a term of 15 not greater than five years. 16 (k) During each program year, the program administrator and the fiscal 17 agent shall track and monitor all funding, benefits and expenses of the 18 program. The fiscal agent shall provide the board and the program 19 administrator with monthly reports in electronic data format. The board and the 20 program administrator shall annually provide the legislature with a report 21 detailing the revenues collected and the expenditures made for the LIEAP 22 under this section. PSB draft 2 -- 12/12/06 9 Redline of December 29, 2006 Provided Without Prejudice 1 (l) The program administrator shall be entitled to receive actual incremental 2 administrative costs associated with the implementation of the LIEAP, 3 including reimbursement of costs incurred by any local community-based 4 organizations. The fiscal agent shall reimburse electric companies for their 5 actual reasonable incremental costs associated with the implementation and 6 administration of the LIEAP. 7 (m) The program administrator shall develop an automatic enrollment 8 method such that potentially eligible participants are identified by the 9 administrator and enrolled in the LIEAP. The board shall require that any 10 entity that obtains access to customer-specific account and income information 11 shall assure that such information remains private, and that the entity’s use of 12 this private information will be limited to the implementation and goals of 13 LIEAP. The efficiency utility established under 30 V.S.A. § 209 shall be 14 informed of all participants in the home heating fuel assistance program and 15 the LIEAP. The transmittal of customer-specific information designed to 16 screen electric customers for enrollment in LIEAP is intended to implement an 17 additional benefit within the meaning of the consumer privacy policies of the 18 federal Social Security Act. 19 (n) The board shall require that customers who are automatically screened 20 and enrolled in the LIEAP through the data matching process in subsection (m) 21 of this section shall be informed of their enrollment in the program, the amount 22 of the fixed credit that will appear on the customer’s electric bill, how to PSB draft 2 -- 12/12/06 10 Redline of December 29, 2006 Provided Without Prejudice 1 participate in the arrears forgiveness program, and the customer’s obligation to 2 participate in no-cost or low-cost energy management services. Each customer 3 shall also be offered an option to forego participation in or to opt out of the 4 program. 5 (o) The program administrator shall contract with an independent, third- 6 party entity every two years to conduct an evaluation of the process and impact 7 of the LIEAP, which shall analyze and determine the impact of the program on 8 program participants and their ability to pay for and retain electric service, the 9 efficiency and effectiveness of the administration of the program, the impact of 10 the program on electric company credit and collection expenses, including cash 11 working capital and uncollectible expense, and generally assess the costs and 12 benefits of the program. The reasonable costs of the evaluation required under 13 this section shall be reimbursed from the LIEAP funds. 14 (p) The program administrator, the board, the department of public service 15 and the electric companies shall work together to identify cost-effective ways 16 to transfer information electronically and to employ available protocols that 17 will minimize administrative costs. 18 (q) The electric companies shall bill and collect the monthly bill of a 19 LIEAP customer pursuant to the same programs and policies as applicable to 20 residential customers generally. PSB draft 2 -- 12/12/06 11 Redline of December 29, 2006 Provided Without Prejudice 1 (r) Each electric distribution company shall file quarterly and annual 2 reports with the program administrator, the board and the department of public 3 service that cumulatively summarize and update program information. 4 Sec. 2. 30 V.S.A. § 209(b)(4) is added to read: 5 (4) Prescribe a monthly and rolling 12-month cumulative reporting 6 requirement for electric distribution companies that may include information 7 on disconnection of service, reconnection of service, deposits, payment 8 arrangements, and other indicia of electric company credit and collection 9 programs. Such reporting requirements shall require that, with respect to 10 residential customer class information, the reporting data be reported 11 separately for residential customers as a whole and for those customers 12 identified in the electric company’s records as low income residential 13 customers as indicated by receipt of financial and energy assistance applied to 14 the customer’s account. PSB draft 2 -- 12/12/06 12 Redline of December 29, 2006 Provided Without Prejudice Program funding alternatives 1: volumetric charge apportioned equally among customer classes based on usage (duplicated from the full draft above) 1 (f) The board shall establish annually by order or rule a nonbypassable 2 volumetric charge for the support of the LIEAP. The charge shall apply to all 3 customer classes in proportion to their electric usage. The charge shall be 4 known as the affordability program charge, shall be shown separately on each 5 retail electric customer's bill, and shall be collected and remitted to the fiscal 6 agent by the electric distribution utility. When such a charge is shown, notice 7 as to how to obtain information about the LIEAP shall be provided in a manner 8 directed by the board. Balances in the fund shall be ratepayer funds, shall be 9 used to support the activities authorized in this section, and shall be carried 10 forward and remain in the fund at the end of each fiscal year. These monies 11 shall not be available to meet the general obligations of the state. Interest 12 earned shall remain in the fund. Program funding alternatives 2: fixed per-meter charge apportioned unequally across customer classes. 13 (f) The board shall annually establish a nonbypassable, fixed, per-meter 14 charge sufficient to meet the funding requirements of the program. The charge 15 shall be established such that X percent of total program funding shall be PSB draft 2 -- 12/12/06 13 Redline of December 29, 2006 Provided Without Prejudice 1 supported by a fixed charge on electric residential customers, Y percent by a 2 fixed charge on electric commercial customers and Z percent by a fixed charge 3 on electric industrial customers. The charge shall be known as the affordability 4 program charge, shall be shown separately on each retail electric customer's 5 bill, and shall be collected and remitted to the fiscal agent by the electric 6 distribution utility. When such a charge is shown, notice as to how to obtain 7 information about the LIEAP shall be provided in a manner directed by the 8 board. Balances in the fund shall be ratepayer funds, shall be used to support 9 the activities authorized in this section, and shall be carried forward and remain 10 in the fund at the end of each fiscal year. These monies shall not be available to 11 meet the general obligations of the state. Interest earned shall remain in the 12 fund. Program funding alternatives 3: charge apportioned across customer classes based on revenue rather than usage. 13 (f) The board shall establish annually by order or rule a nonbypassable 14 charge for the support of the LIEAP that shall be calculated as percentage of 15 utility revenue. The charge shall apply to all customer classes in proportion to 16 their electric usage. The charge shall be known as the affordability program 17 charge, shall be shown separately on each retail electric customer's bill, and 18 shall be collected and remitted to the fiscal agent by the electric distribution PSB draft 2 -- 12/12/06 14 Redline of December 29, 2006 Provided Without Prejudice 1 utility. When such a charge is shown, notice as to how to obtain information 2 about the LIEAP shall be provided in a manner directed by the board. Balances 3 in the fund shall be ratepayer funds, shall be used to support the activities 4 authorized in this section, and shall be carried forward and remain in the fund 5 at the end of each fiscal year. These monies shall not be available to meet the 6 general obligations of the state. Interest earned shall remain in the fund. Program funding alternatives 4: volumetric charge on residential customers; per-meter charge on commercial and industrial customers. 7 (f) The board shall establish annually by order or rule a nonbypassable 8 volumetric charge for the support of the LIEAP. The charge shall apply to 9 residential customers and shall be designed to fund X percent of the costs of 10 the LIEAP program. The board shall establish separate, per-meter charges that 11 shall apply to commercial and industrial customers and shall be designed to 12 fund Y percent of the costs of the LIEAP program. The charge shall be known 13 as the affordability program charge, shall be shown separately on each 14 customer's bill, and shall be collected and remitted to the fiscal agent by the 15 electric distribution utility. When such a charge is shown, notice as to how to 16 obtain information about the LIEAP shall be provided in a manner directed by 17 the board. Balances in the fund shall be ratepayer funds, shall be used to 18 support the activities authorized in this section, and shall be carried forward PSB draft 2 -- 12/12/06 15 Redline of December 29, 2006 Provided Without Prejudice 1 and remain in the fund at the end of each fiscal year. These monies shall not be 2 available to meet the general obligations of the state. Interest earned shall 3 remain in the fund. PSB draft 2 -- 12/12/06 16 Redline of December 29, 2006 Provided Without Prejudice