MIS 327 Chapter 1 Review:
Key Words:
application software
backbone
business intelligence
communications
competitive advantage
computer-based information system
(CBIS)
central processing unit (CPU)
coaxial (coax) cable
data
data worker
disruptive technologies
effectiveness
efficiency
ENIAC
external information
extranet
feedback
fiber optic cable
formal system
hardware
informal system
information
information granularity
information systems
information technology (IT)
input
input device
internal information
Internet
intranet
knowledge worker
magnetic media
manual system
magnetic ink character recognition
(MICR)
network
objective information
operating software
operational management
optical media
output
output device
primary storage
processing
production / service worker
radio frequency identification (RFID)
random access memory (RAM)
read only memory (ROM)
secondary storage
socio-technical system
software
solid state media
storage
strategic (executive, senior)
management
subjective information
tactical (middle) management
twisted-wire / twisted pair cable
UNIVAC
utility software
Understand the concepts of:
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The history of computers
The various components of an information system and their relationships with each other (input, output, feedback,
processing, data, information, etc)
Components of a computer system (hardware, software, storage, telecommunications, etc)
Various types and examples of hardware (CPU, input device, output device, storage, etc)
Various types and examples of software (operating, application, utility)
Various types and examples of storage (primary (RAM, ROM), Secondary (magnetic, optical, solid-state)
Various types and examples of telecommunications (twisted pair, coaxial, wireless, fiber optic)
What are the difference between Internet, intranet, and extranet?
The difference between formal and informal systems
The difference between manual and computer-based information systems
The various management structures and what their primary functions are (strategic, tactical, operational)
The various worker structures and their primary functions (knowledge, data, production/service)
Broad categories of which systems are comprised (hardware, software, communications, storage, etc)
Why are systems classified as socio-technical?
The differences between efficiency and effectiveness including the concepts of how to improve them (be able to
distinguish examples of)
How do systems help create a competitive advantage?
What are the differences between top-line and bottom-line activities? How does IT fit in with either or both?
What is the “information age” and how does it relate to businesses?
Understand the various types of information that are available to businesses (internal, external, objective,
subjective)