The way ahead
Geoffrey Tierney
Divisional Manager
Local Government Efficiency and Modernisation
1. Local e-government
2. Modernisation and Efficiency
3. Ways forward
“e-government is not an end in itself. It is at the
heart of the drive to modernise government.
Modernising local government is about enhancing
the quality of local services and the effectiveness
of local democracy.”
The National Strategy for Local e-Government
(November 2002)
Programme components
 Support for individual councils
 IEG - priority outcomes
 ISU
 Support for Partnerships
 National Projects
 Capacity Building
 e-Innovations
 Directgov: Home & Community Franchise
 Marketing/monitoring/evaluation
Resources
Current and Projected Spending on Local e-Government (IEG3)
£1,200
£1,000
Million
£800
£600
£400
£200
£-
2001/2
2002/3
Central Government
2003/4
2004/5
Local Authorities
2005/6
IEG3 - BVPI 157 Results
Estimates of ESD capability (BVPI 157)
100%
90%
80%
70%
60%
50%
40%
30%
IEG2
IEG3
IEG1
20%
10%
0%
2001/2
2002/3
2003/4
2004/5
2005/6
IEG1
29%
38%
59%
82%
98%
IEG2
34%
49%
71%
89%
100%
IEG3
33%
46%
66%
86%
99%
Development of Main e-Access
Channels (IEG3)
100%
90%
English Local
Authorities
80%
70%
60%
50%
40%
30%
20%
10%
0%
2001
2002
2003
2004
2005
Transactional Websites
3%
6%
28%
71%
98%
Contact Centres
3%
5%
13%
48%
91%
One Stop Shops
8%
12%
21%
48%
90%
Priority outcomes
 Schools
 Community information
 Democratic renewal
 e-voting / e-consultation
 Local Environment
 Payments
 Libraries, Sports &Leisure
 Transport
 Benefits
 support for Vulnerable
 Support for vulnerable people
 Accessibility of services
 High take up of web-based
transactional services
 Making it easy for citizens to do
business with the council
Main Challenges
 Embedding e as central to delivering local government’s agenda
 Focus on delivery
 Change/programme management
 authentication/data sharing
 Realising Benefits
 value for money/efficiency
 take up
 organisational change
 Delivering national project products in time to make a difference
www.localegov.gov.uk
Modernisation and Efficiency Team

Implementing the National Procurement Strategy

Developing Strategic Partnerships

Addressing Pay and Workforce Issues

Trading and Companies

Efficiency Review Outcomes
Local Government Baseline
Spend
Workstream
Transactional Services
Procurement: Commodity Goods & Services
Baseline
£bn
0.9
26.0
Procurement: Construction
8.2
Back Office
7.1
Productive Time
TOTAL
Also - Policy, Funding and Regulation Workstream
38.5
78
Contact Details
Local eGovernment team :
www.localegov.gov.uk
localegov@odpm.gsi.gov.uk
Modernisation and efficiency team :
met@odpm.gsi.gov.uk
or for further information on developing strategic partnerships
visit www.odpm.gov.uk/ssdp