Ask for general expectation, Justin and Kate are looking forward to a
special memorable dinner. They want to feel pampered. They’d like the
restaurant staff to pay attention and respond to their needs, so they
everything flowed smoothly. There is another fact that makes customers
feel satisfied. Of course they expect delicious food. Dante’s is known for
creative menu. If Justin and Kate are typical customers with high
expectations, how can a restaurant owner like Dante’s meet those
expectations? First of, the restaurant owner and staff must have a clear
understanding of everything they need to do to make customers happy.
They must also expect to work hard and be very well-organized.