4B
498C0073 鄭宜欣
498C0127 陳儀珊
498C0137 錢佳萍
As for general expectations, Justin and Kate are looking forward to an
especial memorable dinner. They want to feel pampered. They’d like the
restaurant’s staff to pay attention and respond to their needs so that
everything flows smoothly. There’s another factor that makes customers
satisfied. Of course, they expect delicious food. Dante is known for create
menu. If Justin and Kate are typical customers with high expectations,
how can the restaurant owner like Dante meet those expectations? First
of the restaurant owner and the staff must have a clear understanding of
everything they need to do to make customers happy. They must also
expect to work hard and be very well-organized.