498c0068 葉貞汝 498c0138 陳雨萱 4A As for generalize expectations, Justin and Kate are looking forward to a special memorable dinner. They want to feel panic. They like restaurants that want to pay attention and responded to their needs so that everything blows smoothly. There’s another fact that makes customers feel satisfied. Of course, they expect delicious food. Dawn Te Tastes known for its creative menu. If Justin and Kate are typical customers with higher expectations, how can the restaurant owner like Dawn Te meet those expectations? First of all, the restaurant owner and the staff must have a clear understanding of everything they need to do to make customers happy. They must also expect to work hard and be very well-organized.