Training Methods Naomi Radke, seecon international GmbH Training Methods 1 Find this presentation and more on: www.sswm.info. Copyright & Disclaimer Copy it, adapt it, use it – but acknowledge the source! Copyright Included in the SSWM Toolbox are materials from various organisations and sources. Those materials are open source. Following the opensource concept for capacity building and non-profit use, copying and adapting is allowed provided proper acknowledgement of the source is made (see below). The publication of these materials in the SSWM Toolbox does not alter any existing copyrights. Material published in the SSWM Toolbox for the first time follows the same open-source concept, with all rights remaining with the original authors or producing organisations. To view an official copy of the the Creative Commons Attribution Works 3.0 Unported License we build upon, visit http://creativecommons.org/licenses/by/3.0. This agreement officially states that: You are free to: • Share - to copy, distribute and transmit this document • Remix - to adapt this document. We would appreciate receiving a copy of any changes that you have made to improve this document. Under the following conditions: • Attribution: You must always give the original authors or publishing agencies credit for the document or picture you are using. Disclaimer The contents of the SSWM Toolbox reflect the opinions of the respective authors and not necessarily the official opinion of the funding or supporting partner organisations. Depending on the initial situations and respective local circumstances, there is no guarantee that single measures described in the toolbox will make the local water and sanitation system more sustainable. The main aim of the SSWM Toolbox is to be a reference tool to provide ideas for improving the local water and sanitation situation in a sustainable manner. Results depend largely on the respective situation and the implementation and combination of the measures described. An in-depth analysis of respective advantages and disadvantages and the suitability of the measure is necessary in every single case. We do not assume any responsibility for and make no warranty with respect to the results that may be obtained from the use of the information provided. Training Methods Find this presentation and more on: www.sswm.info. Contents 1. Lectures 2. Group Works 3. Discussions 4. Role Plays 5. World Café Training Methods 3 Find this presentation and more on: www.sswm.info. 1. Lectures What are Lectures? • Traditionally: talking to a group (passive audience) • Modified: include participation by the audience Training Methods 4 Find this presentation and more on: www.sswm.info. 1. Lectures How to be a Good Lecturer • Present in clear, logical sequence • Make the material accessible, intelligible and meaningful • Cover the subject matter adequately • Be constructive and helpful in you criticism • Demonstrate expert knowledge in your subject • Pace lecture appropriately • Be concise • Illustrate the practical application of the theory presented • Show enthusiasm for the subject • Generate curiosity about the lecture material early in the lecture Training Methods 5 Find this presentation and more on: www.sswm.info. 1. Lectures Planning a Lecture (1/3) Points to be considered: 1. Learning outcomes: ◦ Learning what? ◦ Key concepts? ◦ Skills that participants should develop? ◦ How communicated? Source: SPUHLER (2012) Training Methods 6 Find this presentation and more on: www.sswm.info. 1. Lectures Planning a Lecture (2/3) 2. Structure: systematic development of the main points ◦ ◦ ◦ ◦ ◦ Sign posts: indicate structure “First, I will ...” Frames: begin/end of section - “That ends my discussion ...” Foci - “So the mainpoint is ...” Links: link one explanation to another Summaries Source: SPUHLER (2012) Training Methods 7 Find this presentation and more on: www.sswm.info. 1. Lectures Planning a Lecture (3/3) 3. Delivery: clear! knowledgeable! interesting! Source: SPUHLER (2012) Training Methods 8 Find this presentation and more on: www.sswm.info. 1. Lectures Tips and Techniques (1/2) Help to keep the participants’ concentration and retention! Source: SPUHLER (2012) Training Methods 9 Find this presentation and more on: www.sswm.info. 1. Lectures Tips and Techniques (2/2) • Plan your overall framework carefully • In the beginning: introduce yourself, expectations, learning objectives • Presentation style: don’t be boring and monotone! • Engage with the audience • Leave them with a message Training Methods 10 Find this presentation and more on: www.sswm.info. 1. Lectures Advantages and Disadvantages ADVANTAGES DISADVANTAGES • Knowledge straight to participants • Difficult for people not used to auditory learning • Good for auditory learners • Difficult for people not good at note taking • Logistically easy • Often used knowledge delivery method, people are used to it • Participants may feel uncomfortable asking questions when they arise • Lecturers may find it hard to feel whether participants understand Training Methods 11 Find this presentation and more on: www.sswm.info. 2. Group Works Benefits from Group Works (1/2) • Enhancement of amount and depth of learning • Development of communication and thinking skills • Development of social skills and attitudes towards learning • Achieve products of greater complexity/ size than as individuals Training Methods 12 Find this presentation and more on: www.sswm.info. 2. Group Works Benefits from Group Works (2/2) More Benefits.... . Source: SPUHLER (2012) Training Methods 13 Find this presentation and more on: www.sswm.info. 2. Group Works Types of Group Works Informal Learning Groups Formal Learning Groups • Temporary and ad-hoc • For a class/discussion point • Often only a few minutes • Complete a specific task • Longer period of time • Aim: focus student’s attention and opportunity to cognitively process material • Comparing ideas with peers Informal learning group at an SSWM training. Source: MIZO (2010) Training Methods 14 Find this presentation and more on: www.sswm.info. 2. Group Works When useful? • Gathering ideas • E.g. In preparation for a lecture • Summarizing or reviewing • E.g. Main outcomes in a lecture • Assessing level of skills and understanding • E.g. To see whether the teacher brought his point across • Re-examining ideas • Comparing and contrasting • Brainstorming Training Methods 15 Find this presentation and more on: www.sswm.info. 2. Group Works When Do They Work Well? If group is held together through: • Positive interdependence: “sink or swim together” • Individual accountability • Face-to-face interactions (not necessarily all the time) • Interpersonal and small-group skills (discussion, problem solving, ...) • Group processing (evaluate what they are doing) Training Methods 16 Find this presentation and more on: www.sswm.info. 2. Group Works How to Do Group Works • Preparing: clear task, material, group size and composition • Instructing and Starting: time for questions, time and space for group work • Management: be there if questions arise, check on groups • Evaluation/Results Sharing: in formal groups allow enough time for result sharing; in informal groups less time e.g. only main findings Training Methods 17 Find this presentation and more on: www.sswm.info. 2. Group Works Group Size small groups LARGE GROUPS • More participation by each participant • More ideas are generated • Fewer social skills required • Wider range of perspectives and background knowledge • Easier to coordinate meetings • Easier to reach consensus • More complex/sizable tasks • Fewer groups in a class, thus more time can be devoted to each group’s presentation Source: SPUHLER (2012) Training Methods 18 Find this presentation and more on: www.sswm.info. 2. Group Works Advantages and Disadvantages ADVANTAGES DISADVANTAGES • Participant interaction and active working • May not effectively pass on knowledge • Spirit of communication, cooperation, coordination • Distraction away from task can occur • Develop responsibility, leadership, teamwork skills • Effectiveness can be limited by some participants • Participants receiving social feedback • Dominant participants Training Methods 19 Find this presentation and more on: www.sswm.info. 3. Discussions How to lead a good discussion? To ensure that a discussion is substantive and even shy participants get a word, the trainer must be well prepared… Source: REGIOSUISSE (2008) Training Methods 20 Find this presentation and more on: www.sswm.info. 3. Discussions Preparation by Trainer • Determine learners’ relevant experiences, needs, strengths, interests • Identify learning goals for the groups • Plan activities for participants to prepare them for discussion • Read and reflect on topics planned for the session • Find or create appropriate resources • Attend any relevant lectures that the participants attended prior to the discussion • Identify/work on skills he/she has for leading the session • Develop well-structured but flexible plan for session Training Methods 21 Find this presentation and more on: www.sswm.info. 3. Discussions Initiating Discussions • Develop how to start/restart a discussion • E.g common experience, open-ended question, document • Offer example if problem seems too abstract • Allow sufficient waiting time Training Methods 22 Find this presentation and more on: www.sswm.info. 3. Discussions Moderating the Discussion (1/2) The trainer should ask different questions at different levels: • Comprehension • Retell • Application • E.g. how is … related to …? • Analysis • E.g. how would you compare …? • Synthesis • E.g. what would you infer …? • Evaluation • E.g. what are your points of agreement/disagreement and why? Training Methods 23 Find this presentation and more on: www.sswm.info. 3. Discussions Moderating the Discussion (2/2) • Make sure no one dominates the discussion invite and encourage contributions from other participants • Make sure only one group member speaks at a time • Ensure the discussion does not drift off-topic • Summarise the discussion afterwards and fill in points that have not been said Training Methods 24 Find this presentation and more on: www.sswm.info. 3. Discussions Motivate Participation • Choose interesting topics • Be enthusiastic about the topic • Make it relevant • Organise the discussion • Appropriate level of difficulty • Actively involve students • Variety • Use concrete, appropriate and understandable examples Training Methods 25 Find this presentation and more on: www.sswm.info. 3. Discussions Common Problems and Solutions (1/3) Problem 1: Learner direct all answers to the trainer Solution: • Redirect questions to other learners • Ask whether everyone agrees • Help students see conflicts as a good thing • Announce that you will be note-taker • Break the class into small groups Training Methods 26 Find this presentation and more on: www.sswm.info. 3. Discussions Common Problems and Solutions (2/3) Problem 2: Non-participating learners and excessive talkers Solution: • Email discussion questions to participants in advance • Pause before calling on a student • Look for non-verbal signs of readiness to speak • Turn statements into questions: “Do you agree with that?” • Ask non-participating learners to sum up what has been said Training Methods 27 Find this presentation and more on: www.sswm.info. 3. Discussions Common Problems and Solutions (3/3) Problem 3: Trainer-dominated discussions Solution: • Do not answer your own questions • Be patient, wait for responses • Be a moderator: summarise, re-direct and keep the problem in view Training Methods 28 Find this presentation and more on: www.sswm.info. 3. Discussions Recording Discussions Discussions may lead to important outcomes! • Somebody should take minutes OR • Record discussions on coloured cards or flip charts Source: SPUHLER (2012) Training Methods 29 Find this presentation and more on: www.sswm.info. 3. Discussions Advantages and Disadvantages ADVANTAGES DISADVANTAGES • Greater interaction between trainer and learners • Requires setting ground rules • Trainers check learners’ retention of the lesson • Staying focussed through interaction Training Methods • Not good for people that are weak at note-taking • Some do not feel comfortable being put on the spot in discussions 30 Find this presentation and more on: www.sswm.info. 4. Role Plays What are Role Plays? • A simulation in which every participant is given a role to play • Vivid way to learn how to handle situations Training Methods 31 Find this presentation and more on: www.sswm.info. 4. Role Plays Types of Role Plays • Multiple role play • Different groups acting out the same role play, followed by an analysis of the interactions and learning points • Single role play • One group plays the role for the rest of the participants, who then analyse the interactions and learning points • Role rotation • Starts as a single role play, trainer will stop and discuss what happened, then character exchange among participants • Spontaneous role play • One of the participants plays herself, other participants play people with whom the first participant interacted before Training Methods 32 Find this presentation and more on: www.sswm.info. 4. Role Plays Why Role Plays? • Help examine real life problems on the level of philosophy, emotional and physical response • Try out different theories and tactics in a relatively safe setting • Understand different people and their roles/thoughts/feelings • Identify and anticipate possible problems/fears/anxieties people have about an event or action Source: HEEB (2012) Training Methods 33 Find this presentation and more on: www.sswm.info. 4. Role Plays Steps in a Role Play (1/2) Select a situation Explain the situation Cast roles Prepare the role players Training Methods 34 Find this presentation and more on: www.sswm.info. 4. Role Plays Steps in a Role Play (2/2) Prepare the observers Set the scene Run the role play Cut the role play Source: HEEB (2012) Training Methods Debrief 35 Find this presentation and more on: www.sswm.info. 4. Role Plays Advantages and Disadvantages ADVANTAGES DISADVANTAGES • Develop greater involvement with the focus of the training • Player needs to get expert feedback • Behavioural pre-training assessment in terms of skills • Many people hate role plays • Assessment of how well learner understands • Practice in a safe environment/ no real world consequences • Better understand other person’s position Training Methods • Performance can become too artificial and sound funny • Role plays in large groups often go out of control (timewise and monitoring-wise) inefficient training 36 Find this presentation and more on: www.sswm.info. 5. World Café Introduction • Used for the discussion of clear questions • Collaborative dialogues/conversations in a casual café atmosphere • Set up in a cluster-type seating arrangement Source: http://www.kstoolkit.org/The+World+Cafe. [Accessed: 14.05.2013] Training Methods 37 Find this presentation and more on: www.sswm.info. 5. World Café How to Conduct a World Café 1. Setting: resembles ordinary café with cluster-style seating (45 chairs) 2. Welcome and introduction: introduce process and rules 3. Small group rounds: at least three discussion rounds. After 20 minutes of the first discussion, each member of a group changes to another table 4. Questions: new question applied for each new round or discuss same issue throughout several rounds. Question matters for real world situations and is clearly formulated 5. Whole group conversation: main ideas and results discussed, synthesise the findings Training Methods 38 Find this presentation and more on: www.sswm.info. 5. World Café Principles of a World Café Source: THE CHANGE INITIATIVE Training Methods 39 Find this presentation and more on: www.sswm.info. 5. World Café Special Roles • Café Convener: invites participants • Cafe Host: manages, provides structure, facilitator role • Table Host: stays constantly at one table during table change to welcome new arrivals • Member/Participant • Design Team Training Methods 40 Find this presentation and more on: www.sswm.info. 5. World Café Advantages and Disadvantages ADVANTAGES DISADVANTAGES • Informal and inclusive • Requires clear and relevant questions • Cheap and easy to organise • Personal involvement leads to commitment to resulting plans • Not suitable for making direct decisions • Social learning and consensus finding Training Methods 41 Find this presentation and more on: www.sswm.info. 6. References THE CHANGE INITIATIVE (Editor) (): World Café. Bangkok: The Change Initiative Co., Ltd. URL: http://www.change-initiative.com/752/9143.html [Accessed: 25.06.2012]. Training Methods 42 “Linking up Sustainable Sanitation, Water Management & Agriculture” SSWM is an initiative supported by: Created by: Training Methods 43