DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and AUTOMATION OF TRAVEL AND PCARD PROCESSES Focus Group – Session 2 July 28, 2014 Prepared By Jené Janich, Business Process Analyst and Orkun Toros, Director of Finance Operations DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and GOALS • Streamline the processes • Apply best practices • Automate approvals SYSTEM DESIGN Implement the self-service functionality to automate travel authorization, reimbursement, PCard reconciliation and approvals in the Peoplesoft T&E Module. 7/12/2016 Travel & Expenses 2 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and WHY DO IT? • We currently use a paper-based process to manage travel expenses and credit card transactions • Process lacks automation and requires manual validation for ensuring policy compliance • Budget checking is done after costs have been incurred • Five types of credit cards are available • Too many Cash Advances • Currently Procurement Management is manually keying in all travel transactions • Purchasing cards are handled in an Access Database and with JEs 7/12/2016 Travel & Expenses 3 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and OUR VISION PEOPLESOFT TRAVEL AND EXPENSE MODULE ONE CARD ONE TEAM • Single card for purchasing and travel • Travel and PCard teams combined • Authorization controls for merchant categories • One Team is more convenient for customer service • Quicker access to transactions • Travel Insurance is included on the credit card 7/12/2016 Travel & Expenses • Processes and procedures realigned • Validate and manage program ONE SYSTEM • Use PS T&E self-service for all expenses & PCard • Integrate “My Wallet” to bring in card transactions • Create, route and approve travel authorizations, travel and One Card expense reports • Post transactions to cost centers sooner 4 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and WHY ARE YOU HERE? • • • • Investigate your concerns and experiences Gather your opinions and feedback Help us design the system to fit your business needs Test assumptions 7/12/2016 Travel & Expenses 5 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and SESSION 1 REVIEW • One Card Which employees should use a One Card? Current employees who have traveled in the last year. Pre-order but distribute as needed. What are the risks and challenges of implementing it in your department? Faculty without cost centers who travelincluding this requirement in system design. • Cash Advances Procurement Management would like to minimize the cash advances over time. Agreed. Detailed guidelines will be distributed for consideration. The process will remain paper-based and handled by Procurement Management. Agreed. 7/12/2016 Travel & Expenses 6 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and SESSION 1 REVIEW (Cont’d) • Receipts - Agreed. Procedures will be the same as they are now. Travelers will scan and upload required receipts. • Procurement Management prefers one file for each report. • Travel Authorizations Proposed travel authorization procedures – required only for Sponsored Program cost centers (entered by department ) and International travel (entered by Procurement Management) • Workflow The system does not allow travelers to approve their own expense report 7/12/2016 Travel & Expenses 7 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and CONTINUE ONE CARD DISCUSSION • Observations using current travel card • Problems using the current travel card Purchases on travel status that are legitimate but were denied. • We currently consider launching One Card before implementing Travel & Expense module? The process will remain paper-based until module is available One statement to reconcile How would it impact your department? 7/12/2016 Travel & Expenses 8 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and (DRAFT) WORKFLOW 1 Requestor Enters 2 CC Manager Approves 3 Direct Supervisor Approves Fund Code=2XXX? Fund Code=5XXX? 44AVP-PM AVP-PM 5 Special OPM OPM *ELSE Processed by the department Exp. Type? Yes AVP-PM No PM PeopleSoft operation Office of Post-Awards Management Post to GL Processed by Procurement Management 7/12/2016 Travel & Expenses 9 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and WORKFLOW (Cont’d) • Requestor – can be traveler or a trusted Proxy • Cost Center Managers – same as eProcurement. Two per cost center. • Direct Supervisor – person you report to. This information is not currently in the system. Will need your help to gather this information to populate the system (Oct?) Once we load the system, Payroll will maintain it 7/12/2016 Travel & Expenses 10 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and WORKFLOW (Cont’d) • System includes an escalation process to handle expense reports outstanding for a long time. • Month end – what should we do with One Card activity that is not reconciled before the end of the month? 7/12/2016 Travel & Expenses 11 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and WORKFLOW (Cont’d) • If there is more than one cost center on a report, all cost center managers must approve before the report can move to the next step. CC Manager 1 Approves Requestor Enters CC Manager 2 Approves Direct Supervisor Approves CC Manager 2 Approves • Requestors will be able to see where in the process the expense report is. 7/12/2016 Travel & Expenses 12 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and NEXT SESSION(S) • • • • Review/Complete today’s discussion Continue One Card discussions Discuss finalized configuration of Expense Report Other 7/12/2016 Travel & Expenses 13 DIVISION OF FINANCE OFFICE OF BUDGET AND FINANCE Office of Expense the Vice President for Finance Travel and QUESTIONS? 7/12/2016 Travel & Expenses 14